Home     Contact Us    
Main Board Job Seeker's Board Job Wanted Board Resume Bank Company Board Word Help Medquist New MTs Classifieds Offshore Concerns VR/Speech Recognition Tech Help Coding/Medical Billing
Gab Board Politics Comedy Stop Health Issues
ADVERTISEMENT




Serving Over 20,000 US Medical Transcriptionists

I have 1 acct that's verbatim but they don't mind if I edit a little. I used to type insuranc

Posted By: JG on 2005-08-09
In Reply to: Do any companies allow you to edit the dictation somewhat or are you strict verbatim? First time do - ing verbatim & it's awful & sloppy! nm

interviews where they would call people after accidents and I had to type every um, uh or cough. Kind of nervewracking!


Complete Discussion Below: marks the location of current message within thread

The messages you are viewing are archived/old.
To view latest messages and participate in discussions, select the boards given in left menu


Other related messages found in our database

Do any companies allow you to edit the dictation somewhat or are you strict verbatim? First time do
,
I just type them verbatim
Ehhhhhhh, this is Dr. Shinegagophoria dictating a discharge summary for Eggster Jonnnes. Ehhhhhhhh, ummmmmmmmm, discharge diagnosis: Sufanothupa, left knee. Ehhhhhh (19 seconds of silence) Ehhhhhhhhhhhhhhhhhhh. This is a 68-year-old, nooo, ehhhhhhh, go back, ehhhhhhhhh. This is a 67-year-old ummmmmmmm female, no, sorry, male who prezented to the E Rrr complaining of ehhhhhhhh, uhhhhhhh pain to his uhhhhhhhh (11 seconds of silence) left knee, no, no ehhhhhhhhhh, ummmmmmm, right knee. Errrr he suga DE rima ehhhhh kinlin aga foad she pte. He now prezents dieg shile feid ona. Make sense?
You do have the option to type or edit.

At this point anyway.  Transcend has gained several new accounts recently, which has been broadcast from here to there.  What wasn't broadcasted is that they also LOST several large accounts over the past year, a couple just recently.  Some of the accounts that have just been added on are overflow accounts.  As each account gets transitioned over to the new platform, the option for typing will be great as the VR is extremely BAD in recognizing a lot of these new dictators.  Those editing on the accounts now are actually training the system to recognize what the dictators are saying.


As time goes on, the system starts recognizing more and more dictators are transitioned to editing.  Once the system becomes "smart" and is working at peak performance, less editors will be needed to work on the editing aspect, as was already experienced with a very large ER account that staffed 25 or more MLSs and dwindled down to 10.  We all saw what happened there.  When the editors were scrambling for work they switched to typing, and were told to do so by the AMs.  So think about what that means for those typing.  If less people are needed to edit, where do those already working on the pre-existing accounts go?  To typing on the new accounts.  When the work load is low, all those shifted from editing to typing will be doing the work YOU have been doing all along. 


Also, there will always be a need for some to type because there are some doctors that absolute cannot do VR.  Now just imagine if you choose to type rather than edit.  These are the doctors that you will be transcribing for day after day: Mush-mouths, speed-talkers, whisperers, extremely difficult ESLs.  In other words, all those that the system will never be able to decipher.  You may be getting a high rate for typing, but it is going to take you longer to do them because if they were that easy, the system would be doing them first.  No matter what option you chose you are on the losing end of the deal.  If you chose editing, it is FULL editing, not QA filling in the blanks.  Depending on how fast you type, you may never be able to achieve a consistent, day-after-day 40% increase in production, but you will be taking a loss in compensation.  If you chose typing, you're stuck with all the leftover garbage that the system cannot do on its own and your production still suffers.  No matter which way you look at it, you will be working harder and receiving less until the point eventually comes where 2/3 of the work force is scrambling for work while the other 1/3 is popping out 20,000 lines per pay period. much like it is now.  While you may have the option of typing or editing NOW, certain people in management have been telling their favorites that the goal in the future is to get ALL accounts and work types on editing.  Why do you think so many "in the know" are now scrambling for or were already told about the hourly team leader positions before they were even announced? 


Think about it.  This is not the first mass exodus Transcend has seen over the years. That became common knowledge when they had the push to hire back all those who had quit over the changes before.  Many there, even working for 5 years or more, are leaving this time.  If workers have gotten bad treatment before and left in the past, as is happening now, it will happen again.  A leopard does not change its spots. 


Are there any companies left that let MTs type and not edit? sm

Please, there has to be companies out there who want straight transcriptionists and not going through SR first.  If anyone knows a company that is loyal to their transcriptionists, possibly have benefits, and are honest that is looking for a well-educated, hard working transcriptionists, please tell me where.  I have been in this business many, many years...but every company I contact, they are going to speech recognition.  And the pay is much less.  HELP!


 


Do you mind sharing what type of work you applied for?

I am wondering if I should try applying again, as I see they have more openings at this time and they just wanted cardiology when I first applied.


5 minutes to type and 15 minutes to edit - some news
I spoke with my friend at the radiology group yesterday. The brass came in and asked why it was taking so long to get the rad reports onto the chart. My friend, the lead MT at the group told them that since they have multiple programs (one for each type of report) that it was very cumbersome to make sure all components of the report were actuallly integrated into the report. So instead of it taking 5 or less minutes to type a cohesive reoprt, it now takes 15 minutes for that same report. They also told her that the percentage of reports needing to be editing has increased by some 10%. They wanted to know what was up with that. She told them that either they go back to straight MT or they hire more editors and IT staff. Things are so rosy in the land of VR, it seems.
Verbatim means VERBATIM
where I work. Nothing is to be changed that the doctor utters. When I look at my flagged reports later I see that QA left all the discrepancies in there as well. What does that tell you?
I'm not sure what they meant by "cheaper." We had a great insuranc policy but now the rates
higher than the old policy so I guess they never accomplished what they set up to do. All in all, it's not the worst insurance rates out there but could be better. I am interviewing with our local hospital next week and I know they have them beat on insurance rates so I may have to quit. My family needs better rates.
I lost an acct with MQ, called the hospital and they told me who had the acct. I chose not to go wi
nm
Older posts about them have the MTs bouncing from acct to acct and not being able to make
s
My acct mgr sent an update this morning stating a large acct sm
starting next week; another in 2 more weeks; another in early October; and another in November. This is just a normal end of summer / holiday slowdown. I'm sure other posters on this board are also out of work due to the same circumstances.
Give it a whirl. I WAS on that same acct, same pay. Asked and got put on an acct just as bad, so I
s
How was your acct at Amphion? I have a HORRIBLE acct...

I am new to Amphion and have this account that has a lot of account specifics, no automatic ADT (which means I have to search for the names, etc) which is not a problem for me, but there is one dictator who is ALWAYS awful, and I have been getting him back to back to back my first week with Amphion.  Did you find that you basically only had 1 or 2 dictators while there or did you have more?  Of course, I would not mind doing him occasionally but can't do this all day.  I will never be able to make any money, especially at the line rate that I am being paid.  I have 2 children of my own and 3 of my sister's children in my care.  I cannot afford to do this everyday and don't know what to do.  I work as an IC for another company making 9 cents a line, which is much more than Amphion, but really wanted employee status so was willing to make a little less, but I am afraid it is not going to work.  I do not want to have to find yet another company and start all over with them to only find out that they suck too.  Any suggestions?


verbatim
I totally agree 100%! Verbatim is verbatim. I work for a verbatim account now and that is the exact reason I have been looking for work elsewhere. In my situation it is verbatim BUT not verbatim according to what Editor is QA'ing the work. Makes me nuts. It either is or it is not. There should not be a gray area when it comes to this. I have actually been scored down on QA because I dropped a when the doc said patient had a pneumonia. To make matters worse, there is not 1 person doing the QA, it is 1 of 5 editors who rotate doing the assessments, so what one will let go by another probably will not. It is frustrating to say the least and I spend more time checking and rechecking things just to satisfy.  
verbatim
I hate verbatim accounts. I too want to clean up their reports. Some are so insistent that it be absolutely verbatim, that I say, okay, make a fool of yourself if you want to. I thought part of our job was to make them sound like intelligent members of society. I wonder what would happen if we took them at their word when they say: I seen the patient, and rather then come back next week.... This is a verbatim sentence from a real doctor.
I ignore verbatim
and use common sense. If it is obviously a woman, ADT screen if you are on DocQScribe will tell you that. The doctors have these degrees but they are not perfect. Nobody is. I have a doctor who does not even know how to count, 1, 2 4, 8, 7, ??? Now I do not type this.

We are smarter than the docs sometime and just forget about verbatim in those situations.

They do not even know how to spell many meds either but you can't go verbatim here either.

You will give good patient care by typing what is right and ignoring the doc.
should be reports will not be verbatim...
couple of minor errors, but I am not on the clock, and I am furiously writing so I can get the point across.
Verbatim nonsense!
Thuh patient ah, um, ah presented ah came in ah today with a complaint of ah um left-sided headache, a headaches of a daily basis, um.........(shuffle through some papers or something).....um -  Comment:   So when they say verbatim don't we have to use common sense?  He had a hysterectomy, and that 5-year-old quit smoking last year.  Duh.......Verbatim accounts simply wear me out!!  Do they want it verbatim because they think they are saving money or what?  Ending sentences in prepositions, mixed tenses, no conjunctions or prepositions, etc.  A punctuation nightmare!!  Also their insisting on using acronyms, which have multiple meanings.  Am I alone out here?  I am so tempted to type something just once exactly, I mean exactly, as dictated.
Does verbatim equal garbage?
Do they say they want verbatim so they can blame the "dumb typer" when the patient record is incorrect?  The doctor says over and over that the patient is a male, yet "he" has had a hysterectomy, C-sections, etc.  Now, this is in a report where I also heard nothing about transgender. That is a minor example, but you get the point, right?  We are told to type what we hear.  When we hear garbage, we have to type garbage.  Apparently the hospital thinks the docs are flawless.  I want to give good patient care and provide accurate reports, but I can only do so much.
Glad you can ignore verbatim -
We were told very specifically to type word for word. We can send things to QA if we question them. Also have one doctor who specifies all his numbers be left out of order because he has some nutty system in his charts that he likes to use. What you do cannot be applied across the board, much as we all might like to do it!

verbatim should NOT mean putting in errors: SM
As a QA, this is how I pass on the guidelines (and verbatim is usually requested by the client, NOT QA!):

Verbatim means: Transcribe what the physician says but correct obvious punctuation, spelling, and grammar errors - like "there is 3 moles."

Headings and exams are transcribed when and as dictated, not adding in headings, not changing PHYSICAL EXAMINATION: to OBJECTIVE:, "rearranging" the report, or changing an exam dictated in paragraph to block format.

You do not add additional words to clipped sentences in clinical notes. If the doc says "A 56-year-old patient," you don't transcribe "This is a 56-year-old patient."

If the doc says right leg in one place and left leg in another, a blank is left and it goes to the clinic for resolution.

If a medication is spelled and you can't verify it, it is blanked and goes to QA. If we can't verify it, it goes to the clinic for resolution.

Verbatim should NEVER mean transcribing errors like have been described here, at least IMO.
Verbatim Transcriber Wanted
*PLEASE READ BEFORE APPLYING*

We are seeking highly qualified experienced transcribers to handle the increased workload. We are ramping up for a very busy season and with that we are structuring our staff to handle the new volume of work.

Transcribers must be highly proficient and experienced transcribers. Only transcribers with experience transcribing from digital files will be hired. Please indicate your years of transcription experience and your current WPM. Please-No beginners, no students- you will not receive a response.

We prefer transcribers who can transcribe from digital video files as well as digital audio files. (MP4, MOV, WMV, RM) using the StartStop Transcription system. If you use a different system please state which one you use.

We have a series of interviews and conferences in digital audio format that need to be transcribed verbatim. This includes every single utterance and noise in the audio. Our client will have a linguist specialist go through the audio so it is important the transcript is exact. The content is not technical, speakers sometimes will have heavy southern accents, and the audio is mostly clear.

Accuracy is the key with these transcripts.
-Ability to include every phrase, word, utterance, and background noises
-Above average grammar skills
-Speaker recognition skills (ability to correctly identify multiple speakers in the audio)

There are quite a few of these and we would like someone dependable to work on this project.

Candidates must have the ability to transcribe from home with high-speed internet, a foot pedal, and up-to-date computer software.

Please email all relevant data and resume to careers@anptranscriptions.com


I HATE verbatim accounts
for every reason you mentioned and then some . . . like the fact that the company I work for says that it is a verbatim account, but they want certain things corrected, which I might could handle if it weren't for one QA dinging me for something that another QA will ding for when I do it the first QAs way.

Can't win for losin', but at least QA dinging me does not affect my pay :).
Axotol testing----is it verbatim or per BOS?

I've seen others post their transcription is verbatim, does that also mean their testing is verbatim or is it per BOS?  If per BOS, is it 2nd or 3rd ed?   Any info would be greatly appreciated.  Thanks.


TGIF


Has anyone ever heard of Verbatim Medical?
I just got the strangest E-mail offering me a job.  It sounds like they are just starting out and looking for MTs to begin in about 2 weeks.  They are out of NYC.  I'm already with a company that promises to start me in 2 weeks on a new account and so far their practices are questionable.  What is up with these companies?  At this rate I can quit a company a week until I find the right match.    
And even tricker is verbatim accounts...
I'm always torn between my nearly overwhelming desire to clean up every single misspoken word they dictate, but when it's a verbatim account, I usually leave the decision to Q.A. (my MTSO has a great QA squad), because a lot of times the word/s they're using make no sense at all. It goes against my grain after 20+ years of MT work to NOT clean things up.
I love your verbatim...that is hysterical. It also made my day....nm
x
All accounts are VERBATIM, so there couldn't be any normals.
x
I just recently started a verbatim account...

and I have to stop myself from making corrections and have to really concentrate on typing exactly what they are saying.  It's HARD!  But hey, they are indirectly signing my paycheck, so I gotta do what they tell me to, ya know?



That is way low! I also transcribe for a producer, verbatim, non-medical,
any typist could do it (unlike MTing) and I get $100 per 1 hour of dictation. That's ridiculous.
Here is the dummy office manager's verbatim response
The allogations you just made are unbelievable. I want to see the information you have as proof. Please call me tomorrow morning at 739-7500. Can you be at PROSC at 10am with your unaltered reports?


I've always thought verbatim is not only an insult to the doctor, but also to our profession. sm
We are supposed to medical language specialists with an excellent grasp of proper grammar and command of the English language. What do I know? I've only been doing MT for 25+ years. It completely befuddles me to be asked to type verbatim because I have probably typed for 2 doctors out of 100s who can form a proper sentence! Just my take on the verbatim thing.
My previous post was verbatim from the company when I inquired at employment. Maybe (sm)
they tell everyone something different, like what they THINK they want to hear.....Guess I should have put it in quotes.
To Edit
Well...then you have probably missed out on some of the best job opportunities with small MTSOs. I would beware of the large Nationals...they are the ones who offshore. I don't, won't, and only hire US MTs. I also pay my MTs much more than the average Nationals and we don't run out of work either!! Sorry you missed the opportunity of a lifetime not responding to ads posted with yahoo e-mails. Your loss.
Alex-Med, anybody edit for them? (sm)
  I was interested to know how they are to work for, pay on time, steady work flow, sound quality, that kind of thing.  Any insight is appreciated.
Edit BP normal?

For your normals that have either an abbreviation or a long form use the following:


type bp, get BP


type bpp, get blood pressure


type wnl, get WNL


type wnll, get within normal limits


type copd, get COPD


type copdd, get chronic obstructive pulmonary disease


type cold, get COLD


type coldd, get chronic obstructive lung disease


Yes, sometimes the word cold will be used in a report, but it is so seldom unless you are doing pediatrics, that you will and should notice it.  Hope this helps.


How can you edit after 2 years?
Unless you worked in an intensive MT situation I don't see how you can be an Editor after two years!!  That pay is ridiculous, even beyond ridiculous. 
If they are out of OR, then they offered 2-3 cpl to edit and I said NO...
It may not be them but it sure sounds like it.
I edit for them with no problems.
They leave me alone and they pay on time by my invoice hourly.
I'd rather edit Indians than VR because sm
I did that and made a lot more money on it than VR. They actually get all the words right except our slang.


Question for QAs who edit
I was offered a job to do QA for a company with a speech platform. This is not a speech editing but rather a true QA editing position.  I would like to know from other QA's the pros and cons of doing QA on speech documents versus QA on typed documents.  TIA.
I edit and make a lot more than
the $10.00 an hour this ad suggested. I do not see what it matters if independent or not, just a poor salary for either.
Leadfeather, they expect us to edit VR because they can

They (management of companies who ask us to do this) know that most people who do MT are not wealthy people, or even average income-wise and are desperate for any work/income they can get.  They use this information to their advantage and always will. You said it when you said "a few measly hundred dollars".  To many MT's that's a lot of money.


Unfortunate but true.


So you edit more than 400 lines an hour?

I havent seen anyone else be able to do that on the new platform.  What is your secret because I have tried and could only do 425 maximum on the best day with the best dictators on.  Way too much work for that kind of money.


Seems to be the way of all the companies with VR right now. You edit so much of the report so
rapidly that things probably go back incorrect. I really watch anything that has NO attached to it because VR or ASR does not get NO many times. Also, it does docs on cell phones and that is very difficult because you just get such a garble of words that it is impossible to know sometimes what they want and what they dont want so partially the docs have to take better control of what they are doing and they have to know cell phones are unclear and yet they dictate on trains and in noisy rooms, etc and I can only assume they dont care. The whole thing is getting difficult and I know the work coming from overseas is horrible so does this mean transcription is just throwing out work anymore. Seems like it.
It depends who you work for - I get 8 cpl to edit VR. nm
x
ESCRIPTION/EDIT SCRIPT
I know Focus, Superior, DeVenture and Proveros use this platform.  Does anyone know of any other companies who do?
Edit the contract or THIS IS GARBAGE
I signed one of those stupid things once and when it came time to quit, I had a nice new job that I wanted to start right away, not in 30 days, so I asked the OLD company and they agreed to let me off the hook, although they were not nice about it.  Ask if you can just x that part out on the contract.  Why is it that the contracts are ALL one sided, nothing good in it for the MT?  yOU CAN be canned in a moment's notice, but you are supposed to give 30 days.  What crap.
I use Edit Script with a USB pedal
NM
QA must have heard it in order to edit it sm
They knew the sound quality was bad. They had to know. I worked somewhere where the doctors dictated on a tape recorder and then played it into the phone. It was a nightmare and when I said anything, they said they could hear it fine. It was not fine at all.
It was distant, the volume was low and it was fuzzy.
SGS edit line count

Been with them for quite sometime now.  Lots of work, but complete full listen and extremely difficult to reach that type of line count on VR.  Not to mention, there is a lot of changing of the guards per se going on in the company and it's just a really wierd situation. 


Hope that helps.