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Serving Over 20,000 US Medical Transcriptionists

Clinic accounts going to India or SR, that doesn't

Posted By: work well. on 2007-07-13
In Reply to: been with spheris 4.5 years, easy platform, good clinic account - good supervisor, good incentives - N/M

xx


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Yes clinic notes go to Cameo India
..
ad - "multispeciality clinic" - the acct they offshore to India
.
It doesn't show India's
pursuit of excellence, it only shows how bad some companies want to save a buck.
On clinic accounts, sure. nm
Grateful to have my job, though.
yes, IC only, clinic accounts, great co.

Keystrokes used to for some clinic accounts nm
.
are your accounts acute or clinic?
nm
Focus doesn't offshore to India, they are an Indian company
that offshores to the U.S.  They have an office front in MA, I think.  
There are a few accounts that do not need high speed. I am on one. It is clinic.
Best bet is to send it in anyway and be up front about it!
Wmx has acute, clinic, radiology and ER accounts. nm
.
Does MDI-MD have clinic accounts or only acute care? nm
nm
Unless the company just has clinic accounts, they usually require
that you work one weekend day and there is no differential for that.  There may be a differential if you work both days.  I get shift differential for working outside first shift hours.   There are always exceptions to the above, though more and more companies are going with a weekend day required. 
That is only for ortho and clinic, not HIM and radiology and only certain accounts. sm
I am Mon-Fri. I have not worked a weekend in 3 years with the exception of one Saturday because I took off on Monday and switched with someone.
That account has now added clinic and there are 2 other accounts moving to it. Not sure why they
want the experience, except maybe they need to get them started quickly, and that is easier if they know it in advance.

BTW: The account did get easier as they added work types.
specify, clinic/acute, IC/employee, national/own accounts,
nm
One of the MediHelp men admitted that one of the accounts had gone to an India MT. sm
Much was revealed on the conference call too. 
I wonder if they hire US MTs on new accounts and then get rid of them and send the work to India
after it goes through SR or something and the system learns from the US MTs.
No it doesn't. Can't mention accounts here anyway. nm
 
Apparently, they have contracted with India to work some accounts as they are getting paid less on
these accounts. Obviously, labor is cheaper in India. So, they have to send the work where they can afford to. I know I'm done with them. Pretty soon, there will be no jobs left because these hospitals apparently want cheap labor. You get what you pay for is all I am saying.
They send a majority of the Escription accounts to India. There are a few of the hospitals that said
they could not send their work there but I suspect they do anything. In any event, yes, a lot of the easier work goes to India and they are proud of this affliation, not bad it doesn't pay my bills. Then, they wonder why we are so angry about India taking our jobs.
Yes, they have several ER accounts...the one I work on doesn't have any ESLs (sm)
but I'm sure some of them may have an ESL here or there.  I started there in September after being with Medquist for 8 years. So far, so good.  They have been very accommodating and the office staff couldn't be nicer.  Good luck!
Have 4 accounts and no work. SR doesn't pay enough. Like the company, but..
X
MW doesn't even require that mgrs even know something about their accounts.
Going to football games every weekend and taking another day to recover are the norm. Account specifics? What account specifics? Returning emails? Who does that?
Doesn't Keystrokes have strictly OP accounts?
I thought they posted not too very long ago for a position that was strictly ops. I don't work there so I don't know first-hand, just sorta recall seeing it on the job seeker's board.

Good luck with that search :-)

As your accounts move to India, they move you to another account. NM
NM
Two are hospitals, one is a clinic. The biggest one is a clinic that only does sm
oncology. We cannot post account names here and do not give out that information until confidentiality forms are signed.

I can tell you that a very, very large oncology hospital will be starting on March 1st that will need 30+ transcriptionists to run smooth.
India, Michael. The MT world is going to India. Wonder why? nm
!
Doesn't apply if your OSI account doesn't use Ichart.
It is the Ichart only for OSi where you are cheated.
TT doesn't pay for spaces or ExText doesn't
nm
offshore to India, it's OFFSHORE (off shore), not outsource to India.
nm
Are they losing accounts. Do most of their accounts stay for long period of time. I have
heard pros and cons about the quality of their work.  I guess it is much cheaper than other companies can offer.
That doesn't fly - KS doesn't offshore
nm
Because the girls that monitor the accounts in the office were told the accounts either go on DQS or
move on. All accounts to be with MQ must be on DQS and no more different platforms. ONE ONLY DQS. They can send more work overseas then.
MDI-FL but not all accounts. Only the internet-based ones. C-phone accounts are fine.

So, yes, let me clarify before everyone gets in an uproar.. There is work IF you want to use a C-phone. IF you signed up for an account that is internet-based, you will be disappointed. Not enough work to go around. Just my personal preference.. I have no desire to do a dial-up C-phone account using my long distance.


Some do and have good accounts and fully loaded ESL accounts
Take a look at what is happening in India. For the first time, workers there have money to get themselves into debt by buying high priced items (cars for example). They now protest lower castes being allowed into universities at almost double the previous allowance. Wait until they are highly in debt, begin to feel entitled to a wage equal to that paid inthe US and then, try to form unions, get tossed out into the street and sit back with some Ben and Jerry ice cream and watch the economy collapse and all that dictation come back across the ocean. Timing is everything.
Find out which accounts they are hiring for. They have some ESL accounts that are extremely
difficult to do.  I dont know how many accounts they have altogether but as I say, a few are very difficult and I actually dont have a problem with ESLs but these accounts are almost totally ESL.  I dont do them anymore.
Well it sounds like no work happens a lot at DSG. How are the accounts as far as decent accounts
and their QA. 
He doesn't trust VR, or doesn't trust his MT to train it correctly?
Or perhaps his MT(s) has/have been filling his head with horror stories about VR and how it is a lawsuit waiting to happen?

Personally, I don't see any reason an M.D. would not trust a VR program, unless he's seen the products of a report edited by a less than competent MT who didn't do their editing job appropriately.


If the transcribed files go to India, are sent out from India to be transcribed, sm

then the transcribed work is sent BACK to India to be pasted into the GEMS platform and then sent back to the clients in America, how on earth can the company claim to be US-based because its Indian owner has a home in Kentucky?


 


Different accounts have different platforms. Most accounts require sm
high speed but I am not sure if satellite is OK.

I don't think that they're hiring right now. I spoke with my lead on Thursday, who said they are focusing on making sure everyone has enough work and moving PTers to FT, eventually moving towards FT only with only weekends as PT. Not 100% sure when that is though.
Hmm..well it goes to show how different it can be between accounts. My "high" ESL accounts s
at WMX are pretty easy in my opinion as well. I wish I had a better answer for you. Hang in there if you can. You have to do what is right for you.
9 cpl, clinic, 3 yrs exp.

I am getting some clinic but...
I don't want to ask for just clinic because I've always been told I'll have a job longer in this industry if I can do acute care. I'm thinking it's probably in my best interest right now to stick with acute care.
Clinic
That sounds perfect. Is that company hiring? I have over 10 years of experience. Thanks!
Are they mostly clinic or ER?
nm
Do you do clinic or ? nm
>
Clinic
I have done the clinic account from day one, as i did not have access to a serial port, and the other account they were hiring for at the time was on escription, which requires a serial pedal. The Clinic account is on ExText. I have seen a lot of people complain about ExText, but I have had no problems with it, although this may be because I spent the bulk of my career just working directly in word
If you have clinic-only exp, it may be SM

more difficult for you, since very few services will employ someone for only clinic work and you may have to take on acute care, which will be a learning curve.


I think the biggest difference you would see money-wise is if you are getting your benefits from your current job, there is going to be a big shock when you see how much you will have to contribute to your insurance.  PTO/vacation time is much less working from home also.


I don't do clinic, so I can't tell you. nm

clinic mt
I was just hired at 9 cpl for clinic work, 10 years of experience. Very happy
What about OPs in clinic?
I have 4 years of experience working in-house for a local hospital (quit within the last 1-1/2 years). I worked on all work types, discharge, OP, H&P, consults, ER, and clinic. I just have to point out that the clinic work I am doing right now has just as much OP terminology as OPs do themselves. Most of my clinic dictators decide they need to repeat the entire op report in their clinic note, especially the cardiologists.

So to those of you stating that there is a huge difference between the 2, that might be the case for some, but definitely not for all.