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How is it that in less than 1 year Medware goes from the best company to work for to the worst?

Posted By: nm on 2006-05-18
In Reply to:

Let's hope AAMT does a better job of picking the next company of the year!




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DSG IS MY WORST COMPANY VOTE... DONT WORK THERE...
I agree, they are unprofessional and rude. They throw you into a pool that they have overhired for and there is not enough work to go around... then they cry and complain when youre not hitting your production. They set impossible standards.... unless youre a brown-noser, in which case, see those peoples posts as the ones who would say anything positive about DSG. Its like the movie Mean Girls, and the mean girls are running the show there.
Worst company to work for. Read the archives and you'll
be hard pressed to find anything good about this company. 
Getting the worst shift and worst work are two different things...
If you are new, you may not get the best shift, but everyone should share in the difficult work. No one person should be stuck with ESLs because they are new. Maybe the new hires won't get first pick of holidays...things like that, but shouldn't get stuck with all ESLs. Doesn't make sense.
She's giving work TO Medware, or is Medware giving work to her company? Medware has no work. nm
no message
I actually left about a year ago and work for another company that's running out of work. Have to
x
This year they chose one that really is a good company to work for. nm
nm
I have been at Medware for a year
Very happy, plenty of work and direct deposit every 2 weeks.  My team leader is helpful and very professional, a change from where I was at previously.  I have their insurance for myself and kids, it is with United.  Overall I am happy, good pay and I don't run out of work.  Good luck to you.
I have been with Medware for over a year
They are very nice people to work with and I get my lines every week, I am on Merit.  They also use EXText.  I like my team leader and the account I am on.  Not sure if that will help you as previously I was with MQ, but Medware has been wonderful.
I have been with Medware for over a year
Very happy from the start.  It's shift work, but you can pretty much request what works for you and the team leader makes the decision, mine is pretty cool and I like working for her.  I also like direct deposit as previously I had to wait for checks in the mail.  Hope that helps and good luck to you.
I have been with Medware for 1 year
and have been very happy.  Pay is good and yes, you get paid for normals.  I also have their insurance plan and think it is quite fair, it's United Healthcare and I had that plan with a previous employer and like it very much.  They also pay an incentive bonus for 12000 every 2 weeks and that is what I do.  Hope this helps but I have been quite pleased, they seem to care and I like my team leader, she is easy to get in touch with and will work with me when something comes up.
Medware for almost a year
Yes, they do PT for at least 20 hours a week.  I am on EXText but I know they also use their own software called Merit.  I am an employee with benefits but started PT for about a month to see how I liked it, and then I went FT.  They are a nice place to work, the people are very professional and they always do the little things to make you feel like you are a part of the team.  Hope that helps.
One year at Medware
They have been good to work for, I started part time and then went full time.  I haven't heard of Phoenix so I can't help you there.  Good luck to you.  I think we started a new clinic so you may want to call, but Medware pays on time and I always have work so I have been quite happy.
I have been with Medware for 1 year
Pay is always on time (direct deposit) and the people there are really nice.  They use EXText software but also have their own.  I have a flex schedule so ask them about that, benefits are good and not too expensive.  I am happy to be with them and hope that they keep growing, I see where they just signed a new hospital group and are hiring MTs.
I started at Medware 1 year ago
They have been a good company to work for.  I have plenty of work in my primary account, and have gone to my secondary on occasion.  I like my team leader and also having direct deposit, something that is way better than the checks I used to wait forever on at my old service.  Medware may not be for everyone but I have enjoyed everyone from tech support to training to my team leader. 
I started at Medware 1 year ago
They are a good company and have work.  I started out PT as I worked out my notice and then went full time.  They have accounts that use EXText and I love that software, easy to make a good line count.  I like being paid by direct deposit and the health insurance is about $17 a week, so that seemed affordable to me.  Good luck to you.
Worst Company
I too feel your pain about losing your account to India, but unfortunately it will be inevitable that everyone will lose their account to India at some time or another with this company. It seems with them, they use the US MTs to gear those accounts up for the client, make their work look really good, while in the background training the India MTs to take it over one day, and they usually do. Spheris is the worst company out there. If every US MT would just not work for them anymore, it would be a perfect world...wouldn't it!! Unfortunately, that will never happen, hence Spheris living on and screwing yet just another MT over and over again in the process. My sympathies to all MTs that have to stoop to try make a living at Spheris, I will only hope for you all that you find a better company that appreciates you and your hard work one day!!
Worst company ever!!!
I worked for Cymed for almost 2 years, but they were bought out by SPi in the summer of 2006, and things really went downhill after that. I left a year ago, and it was the best decision I have ever made! I hear that things are even worse there now than they were when I was there. They treat their MTs horribly and don't even pay for spaces. There are MUCH better companies out there to work for! You will get totally screwed over by this company.
Very happy at Medware the past year
I enjoy my accounts and have work.  The best things I like about Medware are my team leader who is very professional and understanding, and the regular paydays which are direct deposit.  Those were two things I did not have with my last service.  Medware has been a good company to work for.  Good luck to you.
Worst company I ever worked for.
Sounds files are horrific, worst ESLs ever (and I'm very good with ESLs and do greater than 85% ESL), all kinds of internal problems, etc.   If you look back for previous posts you do find an occasional good post about them, but you'll find 10 bad ones for 1 good one.   There have even been people who ignored all the bad comments and went to work for them only to come back here and post that the bad posts were right and they were sorry they didn't heed them.    There is always work because there is such a turnover in MTs.   I also worked in QA and was offered a management position with them and the quality of the work I saw was so bad that I had to pretty much retype every file.  
I second that-worst company I ever worked for also..nm
nm
They are also the abSolute worst company. nm
 
SoftScript the worst company ever!!!
.....
Are they a perfect company, No..are they better, probably, but are the worst, definitely not.
Overall, I'm happy there. I have tried other job but thus far no one has compared to them in terms of benefits, and I love the leads we have. That is why I stay.  If there was a perfect company out there, we'd all be working there but they are pretty close and have a lot of happy employees.
Worst company I have ever worked for
I recently worked for Central Transcription Services (CTS) out of Michigan.  My account manager was great.  The pay was great - when I finally got it.  I don't know if they have cash flow problems or just poor management, but they NEVER  paid on time.  My last check there was 12 days late, which is why it was my last check....I quit!
Worst company out there. Horrible sound
quality, horrible ESLs, system not user friendly, loopy QA.   I would not recommend them to my worst enemy. 
POLL:Worst company you ever worked for and why?

nm


Worst on-line company ever worked for
There is NO communication for MTs, between supervisors, QA, or anyone else. Company is highly secretive. QA is very rude!!! Receiving paychecks is consistently late. I would not advise working there for anyone.
Absolutely the worst company I have worked for. SM
Extremely disorganized, outdated platform (in terms of MedRiteXL), unprofessional management.
This company is the pits! They have the worst program
to work on - supposedly a wonderful automated computerized, integrated with voice recognition, state of the art, etc., that is so far behind the times that you spend 20 minutes trying to just figure out how to do the demographics on each report.

NOTHING is automated. Nothing is uniform.
You get multiple types of reports from multiple accounts to work on, but you have to have the instruction sheets open at all times because there is nothing uniform about which block the date they want for that report goes in (like playing the game where you find the nut shell that the pea is hidden under), so just to be sure you got it in right, put it in all 3. Then make sure you select the right reason that there is a problem on the report. There are probably 20 reasons, several say the same thing, but you better pick the right one (and do not ever suggest they remove the ones you should not use, nor suggest that they only have 1 box to put a date in, or anything else about this program, because it can't be done.) You have to go to a minimum of 5 different screens just to finish the demographic garbage.

The problem is that management has gotten too far away from transcription. They sit in their ivory towers and do not realize how much clerical work the MLS has to do to complete a report. They are not open to any suggestions, always the same old story of we have always done it this way.

Technical support is a total joke. You can sit for hours and never hear a word on how to fix the problem. And when you do hear from them, it is always your fault.

Not sure if they have fixed any of the not-so-automated stuff recently, but I doubt it - they probably just created more boxes for the MLS to complete.

So do yourself a favor and find a different company. I found one that wrote their own program and it is great. You rarely have to do anything with demographics. Everything is quick and easy with good and SENSIBLE keystroke commands (ones you can relate the command to the letter of the alphabet, not something like using control+T to enter a patient name or whatever stupid command Transcend assigned to that field.

Editing is an even bigger joke. The team leads take all the good editing jobs and the MLS is left with the crap. And cherry picking is rampant.
I worked for this company and it was the worst experience of my career.
I would advise you to search the archives on this board. You will be able to make your own decision based on that info.
What company is good in your opinion if Spheris is the worst? (nm)
nm

Thanks
SS is the abolute worst company on the face of the earth.

The sound quality of their files is horrendous, their dictators are mostly ESL and the absolute worst ESLs I've ever done and I do ESL all the time and am very good at them usually.  I found their platform very time consuming, tech support wasn't very good, QA was an absolute joke.    If you take this job you can forget the coffee, you'll need Valium.   If you read through the achives there are many posts stating basically the same thing so it wasn't just me.  There are even a couple of posts where people decided to take positions against the advice of many of us and they have come back and apologized that they lasted only a month or two and we were right, that it was the absolute worst company out there.  


I don't know anything about the other company.  I don't know if they are a new company or have changed names because I've only seen them mentioned on here a couple of times. 


 


company is bad but the Tennessee management team is the worst. Run! -nm
nm
No one is stuck with the worst. The work is not pooled like MQ. It is by account and FIFO. nm
nm
One also went from Medware to another company in FL
xx
Are Medware and TTS the same company?

Medware is a good company
I type on Merit and started a little over one year ago.  My team leader is very nice and I am glad to have finally found a good, steady income.  I was always out of work before and now with Medware that rarely happens.  Yes it is shift work for the ER accounts, but no one has asked me to work a different shift than I was hired for.
Medware is a great company
I have been with Medware almost 2 years.  The work is very consistent and the sound quality is perfect.  Maybe you need a new sound card.  My computer is 3 years old and the dictation is very clear.  I went with Medware and they have been a very good decision for me.  The healthcare is affordable and pay is direct deposit every other Friday.  Medware's reputation has been built over the years and I am happy to be on their team.
Medware has been a good company
for me.  Steady work and I like the benefits and the direct deposit.  EXtext software or they also have their own software.  Depends on what account you are on.  They have been pretty good for me.  I started a little over one year ago, first as a PT employee and then I went full time after I checked out the platform.
Worst of the worst...I agree with RUN
Please - don't learn the hard way!  You will only waste your time and run the risk of not making anything to boot unless you have a relative who is a big city lawyer.  Under the sugar coating is something very bitter.
AAMT Company of the Year
Considering that Heartland was so honored (?) a few years ago, I wouldn't put my clicking finger to my mouse to go to the AAMT web site to find out who it is this year.
I got out of that junk company a year ago - SM
Best move I made in my career! I was with Cymed before they became SPI. I left last February and went to Keystrokes. I'm more than glad that I did! They were still calling me almost every week up until August asking me why I wasn't working! What a bunch of idiots!
My company sent us E-CARDS this year. sm
They were too cheap to spring for a an actual paper holiday card with postage.
A freaking email card. Yeah, no gift card attached to that baby, either.

We have insurance through my husband's company and this year

our premium was only raised $3.00 and our benefits were improved. 


If you have pre-existing conditions you don't have lots of options, but there are lots of other options available otherwise. 


 


Still not great PTO for first year. I get 12 days at current company. NM
NM
Completely untrue statement! Medware is a great company.
na
Cherrypicking is when you work from a pool of jobs and being able to reject the worst jobs to those
,
There was a lot of trouble with this company earlier this year - see archives -- Mediscript

How did you find out about them?


 


My company only acknowledges 6 holidays per year, and Easter isn't one of them, so no extra pay.
x
I worked for them a year or so ago. Good company. Owners a little quirky at times, but set sm..
set accounts so can build speed with repetition.  Pay on time and treat you very decent. 
Is it safe to ask a company after one year for a raise? Do companies give raises?
Curious