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I had a good experience with Transcend

Posted By: while it lasted. on 2007-03-03
In Reply to: Need current info on Transcend/MDI-FL radiology? - Soon to be!

I had to leave for personal reasons.  I can say though the training was adequate.  The people were very nice and communicative.  The pay was not bad at all and actually better than most companies.  Unfortunately I am not allowed to discuss what the pay was because it is not allowed to be discussed.  I would say so go for it.  The recruiter was really nice and answered all of my questions.  If she did not know the answer, she got it fairly quickly.  I dont' have a bad thing to say.  They do pay on time. 


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Is Transcend a good company with a good platform to work on. They are advertising.
:
your experience with transcend
I would definitely like to hear about your experience with Transcend as I am about to start working with them.
Transcend/MDI...any experience with?
How is their earning potential?  Thinking of joining them.  TIA (thanks in advance!)
I didn't experience the same with Transcend...sm
I trained 2 days after I completed my paperwork and have 2 accounts. I rarely run out of work and if I do - if I take a 15 minute break and go back in there will be work there.
Transcend pays for experience and I thought the
They have quite a few accounts.  They are a large company. 
My experience with them has been good sm
Their expectations for style are given out and I have never had any problems with QA. I rarely have to send anything to QA and when I do on occasion, I never get direct feedback as you can check your reports at any time for what the blanks were.  I guess if you are doing something incorrect that needs addressed they might do that, but I have never had any negative or nitpicky experiences with them.
Not a good experience
They will keep you on QA for as long as they can.. they even make up mistakes that they state you make.... not a good place to work.
my experience has been good
pay is on time, work is steady, everyone is nice - - some posts have been negative but you will get negative posts about any company you ask about on this board, GOOD LUCK!
I ddi not have a very good experience either sm
Pay was average, but at least on time.  Lots of times not enough work.  You have to be on IM all day and it is very disruptive.  MT World is in my opinion outdated.  There is much better out there.  JMHO
Good experience with them
so far. Lots of work where I am, not saturated with foreign dictators. Platform easy, lines good so far. Lead MT is extremely nice, very down to earth person. I received a welcome card, a really nice personal touch goes a long way.
I have had a good experience...sm

with Webmedx.  I have not received the emails threatening to offshore like the other employee mentioned.  My account always has more work than we can handle...thus the overtime (been on account about 4 months).  As well, I have a secondary account.


I don't dislike the platform.  There are some days when some functions are slower than others, but it has not seemed to have affected my line count. 


Full time is 35 hours a week, and handbook states that you will loose benefits if you do not work 35 hours.  You know that going in, and I don't think that is unreasonable.  You'd be expected to work 40 hours if you worked at a job on site.  IMHO, they seem to fair all the way around.  Things might change, but today I am happy. :)   Hope this helps.   


Not a good experience for me at all.
I tried working for them.  Nice people to work with.  The problems I encountered was that they used EXText, which was extremely slow running for me and I have a high-speed cable modem.  The pay was only 3 cpl and they expected 100% QA.  With the pay being so low and spending more time sitting there waiting for things to download and open, I wasn't even making minimum wage.  I had no choice but to quit with wages that low.  Apparently, EXText utilizes a VPN connection, which my Cable internet technician told me was probably overloaded with people trying to work all at once, which was the reason everything ran so slowly.  He said there was nothing wrong with my internet speed at all. 
My experience has been very good!
I have been with Focus Infomatics for just over a year, and I like it very much indeed. Pros are good, flexible, knowledgable supervisors, direct deposit (has never been late), Escription platform (best I've used), flexible schedule, good feedback, fair QA'ing. Only con I can think of is sometimes the work flow is slow, but by asking for more work I almost always have all I need. I recently converted from IC to full-time to qualify for health insurance (their BCBS plan is excellent). When I started there I was told the editing/transcription ratio is about 80/20, which is about right, though it varies from day to day, of course. Again, the Escription platform is very easy to use. My supervisor is great; polite, helpful. I realize Focus may not be right for everyone, but then again, everyone is not right for Focus. BTW, I have been an MT for over 20 years and this is the best company I've ever worked for.
I did not have a good experience with them. sm
I went backwards to archaic ways with phone lines and lanier stations. There was never enough work on my huge account. Never work on my secondary or third accounts either. Tried the on-line accounts, and no work there either.

When I did get a few reports, the line count was terrible on Bayscribe and the spellchecker sucked!

I gave it a couple of weeks, was off QA the first 5 reports; however, I knew in the first day or two, this was not going to work out. But, I gave it a chance and it was not a good experience.

I could not stand all the no so positive e-mails daily either.

This was just my experience. Not a good fit for me!
My experience was not good...sm
I agree with the OP that most companies have good and bad points. I enjoyed most of the people I worked with/for at KS during the 9 months I was there. But when the work on my account slowed down I then started getting one backup account after another where the work would last only briefly. I was trained on 4 different platforms while there. There was some dishonest communication, and while the intentions may have been good, intentions don't cut it when a person has bills to pay. Once it became clear that they were not being up front with me about workload/accounts, I chose to leave, and I wouldn't go back.  I have since dealt with 3 other companies, all of whom were more straightforward with me (even when the work ran low) than KS was. Just my 2 cents. Wishing you the best of luck.
Good experience sm
I did some IC work on a Urology account about 3 to 4 years ago.  Dictators were good.  Pay was on time.  Good communication. 
Overall good experience
The platform I am on is good to very good with regard to audio.
my experience has been good
I've been there less than 6 months. Before working for them, I'd held only one job. On that job there was no platform - we used Word/WP. This was a local group of doctors. Since I have no experience with any other platform than Inscribe, I have no comparisons. I don't find it slow, though.

As well, I have a very competent and courteous account manager. She is polite, as friendly as an AM should be, and never rude or contradicting.
transcend good or bad?

Seriously - can anyone give me some info about Transcend?   How is management?  How is QA?  How is the work - enough or not enough to keep busy?Would like to hear from MTs working for them now or have worked for them.  


IMO - Transcend is as good as it gets!
I have worked for Transcend for 3+ years. I have also worked for other LARGE outsourcing companies and on-site for different medical facilities.

In my opinion, Transcend is at the top of the heap as far as professionalism and ethical standards are concerned. The company has grown substantially since I started and they continue to provide their employees improvements to the benefit packages every year.

Their typing/editing platform is state of the art, and to go with it is excellent training and prompt top-notch support when you need it. This is not something I have received anywhere else.

If you are a competent medical language specialist capable of doing a broad spectrum of work types, you WILL NEVER run out of work.

If work work third shift and meet your productivity requirements, YOU WILL ALWAYS get work before any off-shore personnel (if that exists on an account you are assigned to -- it's the customer's choice, not Transcend's).

In addition, if you need help with anything, your management team is just an email away! No long curious waits, here!!

If you are capable of learning the ESL and challenging dictators, you will end up doing transcription because those don't usually get processed through the editing platform, so if that's your cup o' tea, that is always an option, which is a profitable option I have taken advantage of, myself.

BOTTOM LINE -- If you are having such a hard time with a company such as Transcend, I doubt you will be happy anywhere. I know first hand that Transcend respects good employees and takes care of them well.

It's a good place for experience, IMO
But not for $$ or benefits. They do hire a lot of newbies and they don't hassle you if you haven't reached your goals (unlike other companies I have read about).

However, I do think it is somewhat of a sink or swim situation. Not a lot of handholding here, if that's what you need. I don't even know if they do any clinics. I have all acute care, almost all ESL, and lots of ops. I personally don't find the audio on my accounts to be bad; it's usually the dictators and background noise that are bad. By comparison, I did 3 months for MQ simultaneously, and while the dictators were better, the audio was crap and you couldn't use your own wav player. I was doing stinky derm and ENT clinics - yuk - and when they finally put me on acute care, I never got the same dictator twice.

SS has started to provide a breakdown by job of line counts, which is a good thing. Constant changes in supervisory/management personnel. In summary, if you can do without the $$ and benefits and can jump in with both feet, SS is a good place to get experience.
Rapidtranscript..did not have good experience with them

lack of communication and support, I quit the first day!


Does experience make a good MT?
I am so confused right now.  I am a newbie trying to get a foot in the door.  I finally was accepted in a mentor program for a national.  In the mentor program you must reach 516 with 98% accuracy before you are allowed to become full time.  I am unable to make the line count because there is never enough work.  I am happy for this opportunity, but I feel because there is never enough work, I will never make the line count.  I have been offered a full time position to do operative reports and discharge summaries.  I am doubting my abilities and do not know if I can do the operative notes.  Should I go for the full time position or do I need experience before I am a good MT?  How do you know you are good enough to take on a job doing operative notes.  I want to go for it because the mentor program never have enough work to meet my goals, but what if I am not good enough yet?  helpful advise is appreciated.  Thanks
I would go with Keystrokes, had a good experience
with them, I left for my own reasons, nothing to do with them at all, they were great. Above poster is right, stay away from Landmark, I had the same experience with them.
Good for newbie experience
I know an employee making less than stated by MslaMT for Escription. It is apparently different rates for different accounts. They will decided the difficulty level for you, the MT, doing the work. Maybe not a career move, but certainly a good place for good newbie experience.
Amen, I had the same experience, not good, and
I absolutely noticed that the line counter was jacked. Even besides that, I would check and the paycheck was always a little short. I had to call the person who was in charge of that every single pay period and every single time she was annoyed. One time she told me to hold on, and then she dropped the phone on her desk and I listened to her type whatever she was typing. It was really rude. She wanted to finish what she was typing. Well then don't answer the phone. I guess she didn't look at her caller ID to see that it was only me calling again about another shorted pay check.

As for that Karen person, I felt the exact same way as you. That person smelled insincere from the first time I read her post. I thought it was someone who works for MedScribe trying to improve their image. Every time someone asked about MedScribe, the same Karen would chime in about how great it was. Since I worked there for a year, I knew that nobody in their right mind would chime in about how great they were and so Karen had to be a fake.

I started to make more money after I left there also.

The other thing I absolutely hated was all the emails all day long, scolding people. It depressed me. I even asked them to only send me emails that apply to me. They were so lazy that if one person did something wrong, they would email the whole crew and berate them. They told me if it doesn't apply to me to just ignore it.
10 years experience... that is good for 8.5 cpl. YUP, thats it.


yes, I did a couple yrs ago. I had a good experience

..good co to work for, liked my supervisors, no prob with pay.


Transcend - good, bad, middle?
Anyone care to comment? They have oncology work and it's my thang...
Transcend? Keystrokes? Good or bad?
Does anyone know anything about this company?  Keystrokes? 
transcend used to be good but they got too greedy -
too many Indians, too much crappy voice recognition that is not even close, a horrible platform that has multiple problems, line counts that are always a hours to a day late (reminds me of another company where no matter what I did I could never get over 1000 lines over the required minimum counts), and the nastiest ROMs in the business. You can have your transcend.
Transcend...good bad and ugly

Would like any current info on them.....Got hired and would like to know if it is worthwhile to take the job or not.


Thanks!


Transcend is a good place...
I always try to post this:  The recruiter is excellent.  She's awesome...  The equipment came fast.  I had a death in the family during training.  They totally understood and was going to hire me back, but the need they had were different than the days I could commit to, but I highly recommend Transcend.  They even started me higher than any other company I had contact with at that time.  This was about 3 years ago. 
I recommend Keystrokes also, good experience with them.
x
Offered pay for 6 months experience... any good?

I got offered a position to type some reports in a specialty I have been typing for 6 months.  I was offered 7cpl for 65 character line.  Does not pay for hard returns, tabs, empty lines, headers, footers are not paid.  Spaces between words are. 


At my other position I was getting 6cpl including hard returns. 


How do I figure out if this new offer is equal or better than what I already had? 


Yes, I know neither are high paying.  I am new to the industry, only finished my course 7months ago.  BUT, this particular specialty is easy for me and I have very high marks with QA.


Any and all advise is welcome.  Thanks!


not flexible at all. they are scatterbrained and it was NOT a good experience.
I was so excited to work for them and it was a nightmare. QA is not a good thing at DTS.
I didn't have the best experience, but it was not a good fit for me. Still waiting to get
hh
YOG, hands down. Also got some good experience with Lanier.
nm
7 cpl with my experience was insulting...and if your insulted that I said so, GOOD! you should be!
nm
Transcend... any comments, good, bad or ugly? TIA...nm
x
Is Transcend a good company to work for? nm
nm
A bit strong. Transcend is good depending
I have worked with them in the past and returned 3 months ago. I am on a really really difficult ESL account, and I am having a learning curve to get to my full-time lines. But, the team lead and my regional manager have been a safety net for me by being very supportive and always addressing my concerns. I must say my account is not for the faint of heart, but the Beyond TXT is fine for me and I am getting there. The major reason why I am sticking out the learning process is because of my supervisor is so supportive and flexible with me taking longer to get my lines. I just about make my bills, and did not make the sign on bonus which is a negative. However, I will stick it out b/c I know that I can do it and make good money here. If you can do ESL and get a good supportive supervisor I would suggest you give it a serious consideration. I do believe there is money to be made at this company and there are a lot of people who have been there many many years. Good luck to you.
Looking for work, is Transcend a good choice
to apply to? 
So what is a good starting rate for an editor with no experience? nm
 
I had a good friend who worked for them and had an awful experience.

She said that the work load was sporadic at best.  They would either be drowning in work or starving.  She said that her pay was late two or three times and when she questioned management on it they were extremely rude.  She said that the owner/manager of the company was a nightmare who was prone to screaming fits and berating those who disagreed with her.


You can take this for what it's worth.  I hope it helps with your decision.


I honestly hope you will have a good experience with Keystrokes

I'm sure that not all the supervisors were as hyper as the one I had - she drove me crazy, wanting me to work practically 24/7. The last couple of months I was there, during a 63-day period, I only had 3 real days off where I didn't work at least a couple of hours which ended up turning into five or six. Add that to working 10-12 hours during my 8-hour work days, and I just plain got burnt out.


But that was only one particular client (if you would like the name, please email me). I am sure there were other clients that she could have given me, but she kept assuring me that this was the best client she had.


So I would just say make sure your lead is 1) looking out foryou and 2) telling you the truth (the third time I caught mine in a lie, I quit).


Good luck!


I'm agreeing here, too. Wasn't a good fit/experience for ME, so I left after 6 wks. nm
s
Transcend offshores, so I have a pretty good idea...
where the 40-50 reports are disappearing during *your* night (*their* day shift).

DSG supposedly doesn't offshore, so darned if I know why we keep running out of work, though I'm guessing just plain old overhiring; no doubt of displaced MTs from other offshoring companies, so it affects everybody, regardless of whether the MTSO actually offshores or not.
No MT experience needed for test, really. Just good reference materials.
x
Anyone has recent experience with Med-Scribe out of FL that could share, good, bad, or indifferent??
Thanks. I want to make an informed decision if I proceed with them. As everyone, you get tired of wasting your time on companies that are not worth it so I'm doing a little research on this one. Can anyone help??
Good place to start if you have no experience but you wouldn't want to stay there.

Unique experience working with and for the Indians and that's all I can say about that. Just realize that when you say NO.. because of the language barrier to them it means that yes, I will do it. LOL..I was new to the online biz too and they were my first job. In hindsight, YIKES.. but I stayed 7 months and then moved on.