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I work for SoftScript w/ another crappy system

Posted By: Not EXText on 2006-02-02
In Reply to: in the ss website, it stated... - aa

nm


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going by the address in Clearwater - it's a pretty crappy crappy location
so it kind of makes me wonder what the company is like! I know that location shouldn't really matter, but let's be realistic - there are TONS OF PLACES in Clearwater with office space to rent, but judging by the address, I am pretty sure this is out of an apartment or house. Not that that should make a difference,
Sounds like the place I used to work for. The one with crappy program?
nm
I agree. This past year has been terrible with MQ. Never enough work, crappy dictators, no pay for

weekends and holidays anymore etc etc I guess with all their legal woes we are paying for it and then have to have few blanks and 98% QA on dictators I have never even heard of. A joke to be sure and no matter how good the new pay plan is or they allow everyone a window to work then everyone will be working all hours to get lines for incentive which they probably never will. MQ is losing a lot of MTs and I expect that will continue. They seem to just keep pushing and pushing and it almost seems like they want people to leave so it really makes you wonder what is going on here. They really just dont care.


My account went to India, have been struggling to make any money for the last month, crappy work. nm
xx
As a whole.. nice people to work for, decent benefits but the get off/on the system, work/no work,
is maddening. I couldnt pay my bills or even work the schedule I was assigned. They would ask us not to work until work built up in the evenings and I specifically wanted to work days as I have kids etc. It just didnt work out for me but to each his own. It just seems there has to be a better balance in this business that what is happening.
No work today again. System down..
How do you make a living like that? 
Their system does work with satellite.
They are a decent company. I have been with them 1-1/2 years. Pay was late 1 time. Other than that it is direct deposit and on time. All of their accounts have some ESL. Yes, some of the ESL are horrible, but I think that can be found anywhere. They have a new line incentive program that is very nice as well.
We work on a tier system, the more
production, the more money for my FT job. My IC job I make 10 cpl.
I should say that this is for ER work, employee, Merit system. nm
x
fine people to work for...problematic system..sm
I can tell you that these people are a nice group and pay is reliable ..don't know much about benefits..didn't stay long enough..but they did in fact pay me their hire-on bonus even after I quit them in less than a month's time. They still use Word Perfect DOS program and drown you in paper work ..way too complicated way of working in this day in time but they supposedly are in the process of upgrading their system (???) Again, I must say the people are great...just could not deal with the unnecessary stress involved in their system.
Does ShortHand or SmarType work with the company DiskWriter's system?
:)
I currently work for SoftScript as an IC. (sm)

I don't have a set schedule, and would have it no other way.  However, I'm assigned to a hospital with, like, a gazillion doctors!  Do any of you know of a company that I wouldn't have to set a schedule, and could have a specific account?  I don't care what specialty.  I just want to narrow things down.  As it is, my accounts are pretty much ESL, which doesn't bother me, but I'd rather only have 5 ESL's than 50.


   TIA!


I work for SoftScript as well.. but
they are my secondary company when my first company runs out of work.  I only do about 200 to 300 lines a day for SoftScript because if I did anymore I wouldn't have any hair left.  I get about 10 to 20 e-mails from them a day and 90% of it has nothing to do with me or my accounts; it's just mainly useless stuff and the rest of them are mean e-mails from management.  I only work for them as back-up and they are paying me decent as an IC.  They have so many ESLs and their platform sucks, but work is work I guess.
Anyone here work for Softscript?

If so, are you happy with pay, feedback, work load, etc.?  


How many lines do you type daily or weekly?    


How much experience do you have?  


What type of accounts (specialties, difficult dictators, etc.) do you have?   


 I know I asked a lot, but just trying to see what they look for before applying.  I know a lot depends on what they expect and the individual.  Thanks so much for your help.:)


 


SoftScript out of work
Has anyone else working for SoftScript gotten the Out of Jobs message? 
What is SoftScript like to work for. nm

:


No work @ SoftScript?
There has been a shortage of work (at least for me) at SS.  Now, I see that they are hiring!?!?!?!  Is this the norm there?  Anyone else work at SS and have the same problem? 
Work at SoftScript
I work at SoftScript as well and do have instances where there is a shortage of work. But, I have found that by contacting OOW they will set you up with another account to keep you going until your account(s) gain more work. SoftScript also sends out emails when new accounts are coming on asking employees if they want to help out, not all the time, but quite often. If they don't get enough help then they hire new employees. They cannot always get current employees to take on new accounts as when their accounts get overloaded with work TAT goes out of wack. They need to hire new employees so that TAT's are met in every account.
just one work on softscript
DON'T!
SoftScript and no work
Getting pretty tired of the situation, being out of work, 50% less volume and no notification about what is happening except it is always quiet this time of year, things will pick up soon.  Yet, they advertise like crazy !!!  Gonna have to find another means to make money, I reckon !!!!!!
Softscript is a good company to work for. sm
I have been with them for over a year.  I have had 1 late check (by 1 day).  As long as you do your work and work the schedule you give them, they will leave you alone.    
SoftScript is a joke, Medware ok if it has work
.
Softscript is a great company to work for! sm

I have been there a good while.  Pay is on time.  I have plenty of work except through Christmas/New Years.  It was low then.  Some people have negative to say about the company, others have positive.  You are better off judging for yourself really.  Our managers have not changed since last June, so don't know about the 'new management' as they have all been in place since then and since then I have noted nothing but positives within the company.  Hope this helps and no, I do not want any flames just because I happen to like Softscript.


Their pay is crappy! nm
nm
Really crappy ESLs. nt
 
They don't want to pay, accounts are crappy, you have to
fight to get your paycheck, they want you to edit offshore work, etc. 
Maybe it was your attitude as well as your crappy sm
transcription skills that got you let go from there.
RE: crappy doctors and good MTs

Any halfwit could have figured out that she was talking about the doctor's crappy dictating skills, not their doctoring skills.  She never said she couldn't do the work either.  Every MT would like an occasional good dictator, but those all go overseas or to VR.  You're the one with the bad attitude and condescending tone.


Crappy pay, no communication, inept QA. NM

I've gotten some really crappy stuff too and it just
wears me out.  I can't make lines, but can't claim no work either.  I'll have a really bad day, the next day will be so-so, and the next day is pretty good, and then it starts all over.   I don't mind no work, but I wish when I ran out the first time I could just take the rest of the shift off. 
Crappy hours at first, but guess what
My son years ago got a job, only the weekends but he was on call. He quit. That was not a good idea because had he stayed his salary now would be through the roof. He quit a union job. My husband now works for the same company. When he started, he was what they called on the board. Well, anytime a person not able to work their shift, my hubby got that- all hours- anytime-and now he has seniority and paid off in the long run for him. No wonder outsiders being given/offered our jobs. No one should ever complain about their jobs.
Not unusual, but some of the crappy companies
force MTs to work weekend days rather than simply hiring part-timers for weekend work like most companies do.
Again with the crappy reading skills
With each post, you clarify how you are able to make your grandiose claims about VR. Reading, as they say, is fundamental, and once you ignore that whole pesky reading for context thing, I'm sure VR does get a lot easier. Try it again, slowly this time, and you'll see that I qualified the 1000 lines number by following it with an 'or'. I know...it requires actually a little more effort than looking for squiggly red lines under the word, but you may find you actually can follow a discussion better. But don't try it in your work. It might actually slow you down.
Obviously you don't receive the crappy quality of drafts...sm
that I see all day long on this system.  They claim that it learns but it doesn't, because my coworkers and I make the same corrections over and over again to the same things. 
GOOD MTs aren't ... but there are tons of crappy ones
Finding one that is actually GOOD in this business? nearly impossible. I do editing and QA (and have been an MT for 22 years) and I see nothing but horrid work day in and day out.
Hate these companies that want you to test BEFORE they tell you the crappy pay!!!
What a waste of time!!!
Crappy company with crazy platform and

sick of working for crappy companies?
I have been thinking about starting my own company. I have done some research and it looks like all I really need is an FTP site, handhelds (that the doc's purchase themselves), and to get accounts. If anyone is interested in doing this with me let me know...or if anyone has any other information on starting a company input would be appreciated!

Why are we working as IC's and the companies are making profits off of us? Let's cut out the middle man and make the money we deserve!!

My idea is that a bunch of us get together and create a business. We put together a good sales letter...we all do our part in mailing these letters out, i.e., finding accounts.. We decide how much we want to charge per line, (I believe the going rate is around 11-14 cents a line).

These are just some ideas....Anyone interested??
I quit because it was a crappy company. I worked in QA.
There was so much crap like you are spewing here.  My standards are much higher than SS and I told H so when I quit. 
Trust me.. I have come from a lot of crappy jobs that is why it was so refreshing to hear some
excitement over the possibility of another job.. one that may be a great hidden treasure. I just think it is great when people never lose that newbie enthusiam even after some not-so-great experiences. I admire you totally and best wishes.. I hope this is the job you have looked for..If so, sign me up LOL
Sounds awesome to me. I only get $2.50 a page and the crappy part is...
If I only type half a page, I get paid for half, a quarter of a page, three quarters, and so on. I'm not happy about this at all, especially since all I've been given to go by for examples are a few reports typed by someone else. There have been days I've worked 10 to 12 hours and I'm quick! I think you should be paid by the line or character. Except in your case, if they are strictly going by pages, you'd better jump on it!
No, if they knowingly tested you when you had crappy sound effects what would they treat you like a
.
MDI's new system.. Can anyone tell me
if they like it, love it, hate it? I HATE IT! It has cut my lines in half and I'm ready to throw in the towel. It's a second job for me and I only do it part time. I love the account I'm on and everything but their new system stinks. I didn't mind AIM but their new system can join my hated docs on the long cruise to nowhere that I wish they take every time I get them..
Is it the AIM system still? nm
s
new MDI system
Hi, I have been working on the new system, yes there are some issues with quality - I have been putting my headset in the back of my computer and the sound is much better. I love the new system though, it just needs some time
OLD SYSTEM
Except for a couple of accounts, they are still using the OLD DOS program. 
I mean system - DUH! nm
nm
I was 300-350+ at Q, can't get above 270 at Wx. It's their system. nm
x
Don’t know what VR system you use
but this is why I said, it has to be trained correctly. If you have scads on and 1 does something 1 way, the next another way, the third some other way, that is where the problem comes in. By the end of the day my total was $153 so that was ok for me and it is so much easier than straight.
System was down for a while. It is frustrating.
I know they are working on it. Overall, I like this system better than most.
No structure/system at MDI-MD...sm
I feel like they have too many MTs typing amuck anywhere and everywhere whenever they want 24/7 causing everyone to have to work 24 hours a day to get their lines in.  I have been chained to this computer for over 5 months now.