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Serving Over 20,000 US Medical Transcriptionists

Really crappy ESLs. nt

Posted By: me on 2008-08-16
In Reply to: Cardiology - cardionut

 


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going by the address in Clearwater - it's a pretty crappy crappy location
so it kind of makes me wonder what the company is like! I know that location shouldn't really matter, but let's be realistic - there are TONS OF PLACES in Clearwater with office space to rent, but judging by the address, I am pretty sure this is out of an apartment or house. Not that that should make a difference,
Thanks. Yes I heard from others many ESLs and many very difficult ESLs. nm
:
Their pay is crappy! nm
nm
They don't want to pay, accounts are crappy, you have to
fight to get your paycheck, they want you to edit offshore work, etc. 
Maybe it was your attitude as well as your crappy sm
transcription skills that got you let go from there.
RE: crappy doctors and good MTs

Any halfwit could have figured out that she was talking about the doctor's crappy dictating skills, not their doctoring skills.  She never said she couldn't do the work either.  Every MT would like an occasional good dictator, but those all go overseas or to VR.  You're the one with the bad attitude and condescending tone.


Crappy pay, no communication, inept QA. NM

I've gotten some really crappy stuff too and it just
wears me out.  I can't make lines, but can't claim no work either.  I'll have a really bad day, the next day will be so-so, and the next day is pretty good, and then it starts all over.   I don't mind no work, but I wish when I ran out the first time I could just take the rest of the shift off. 
Crappy hours at first, but guess what
My son years ago got a job, only the weekends but he was on call. He quit. That was not a good idea because had he stayed his salary now would be through the roof. He quit a union job. My husband now works for the same company. When he started, he was what they called on the board. Well, anytime a person not able to work their shift, my hubby got that- all hours- anytime-and now he has seniority and paid off in the long run for him. No wonder outsiders being given/offered our jobs. No one should ever complain about their jobs.
Not unusual, but some of the crappy companies
force MTs to work weekend days rather than simply hiring part-timers for weekend work like most companies do.
Again with the crappy reading skills
With each post, you clarify how you are able to make your grandiose claims about VR. Reading, as they say, is fundamental, and once you ignore that whole pesky reading for context thing, I'm sure VR does get a lot easier. Try it again, slowly this time, and you'll see that I qualified the 1000 lines number by following it with an 'or'. I know...it requires actually a little more effort than looking for squiggly red lines under the word, but you may find you actually can follow a discussion better. But don't try it in your work. It might actually slow you down.
Obviously you don't receive the crappy quality of drafts...sm
that I see all day long on this system.  They claim that it learns but it doesn't, because my coworkers and I make the same corrections over and over again to the same things. 
GOOD MTs aren't ... but there are tons of crappy ones
Finding one that is actually GOOD in this business? nearly impossible. I do editing and QA (and have been an MT for 22 years) and I see nothing but horrid work day in and day out.
I work for SoftScript w/ another crappy system
nm
Hate these companies that want you to test BEFORE they tell you the crappy pay!!!
What a waste of time!!!
Crappy company with crazy platform and

sick of working for crappy companies?
I have been thinking about starting my own company. I have done some research and it looks like all I really need is an FTP site, handhelds (that the doc's purchase themselves), and to get accounts. If anyone is interested in doing this with me let me know...or if anyone has any other information on starting a company input would be appreciated!

Why are we working as IC's and the companies are making profits off of us? Let's cut out the middle man and make the money we deserve!!

My idea is that a bunch of us get together and create a business. We put together a good sales letter...we all do our part in mailing these letters out, i.e., finding accounts.. We decide how much we want to charge per line, (I believe the going rate is around 11-14 cents a line).

These are just some ideas....Anyone interested??
I quit because it was a crappy company. I worked in QA.
There was so much crap like you are spewing here.  My standards are much higher than SS and I told H so when I quit. 
Trust me.. I have come from a lot of crappy jobs that is why it was so refreshing to hear some
excitement over the possibility of another job.. one that may be a great hidden treasure. I just think it is great when people never lose that newbie enthusiam even after some not-so-great experiences. I admire you totally and best wishes.. I hope this is the job you have looked for..If so, sign me up LOL
Sounds like the place I used to work for. The one with crappy program?
nm
Sounds awesome to me. I only get $2.50 a page and the crappy part is...
If I only type half a page, I get paid for half, a quarter of a page, three quarters, and so on. I'm not happy about this at all, especially since all I've been given to go by for examples are a few reports typed by someone else. There have been days I've worked 10 to 12 hours and I'm quick! I think you should be paid by the line or character. Except in your case, if they are strictly going by pages, you'd better jump on it!
No, if they knowingly tested you when you had crappy sound effects what would they treat you like a
.
I agree. This past year has been terrible with MQ. Never enough work, crappy dictators, no pay for

weekends and holidays anymore etc etc I guess with all their legal woes we are paying for it and then have to have few blanks and 98% QA on dictators I have never even heard of. A joke to be sure and no matter how good the new pay plan is or they allow everyone a window to work then everyone will be working all hours to get lines for incentive which they probably never will. MQ is losing a lot of MTs and I expect that will continue. They seem to just keep pushing and pushing and it almost seems like they want people to leave so it really makes you wonder what is going on here. They really just dont care.


My account went to India, have been struggling to make any money for the last month, crappy work. nm
xx
ESLs
Arrrgh!!!  Is there any company out there that has a minimal number of ESL dictators?  This is my second week with a new company with a VA Clinic account that has to be at least 80% ESLs--I just cannot do them.  If I have a good dictator I can transcribe them with no problem--even with the myriad of drugs I'm unfamiliar with.  I'm on the verge of resigning.  Thank Goodness it's Friday!!
RE: ESLs
It comes with the territory. Focus and try harder.
ESLs for Joy
Joy if you keep at it, you will become familiar with what ESLs are saying.  It is like anything unfamiliar, allow yourself time to become familiar with the ESLs.  It is difficult, but it come together for you if you keep trying.  :)
ESLs...sm

There are maybe 3 doctors across the whole company that are ESLs.  I don't know if someone confused the name of this company with another or if things were different in the past.  But since you are not working in pools and there is very little ESL, you can request not do have to do them.  Also, you are paid higher for the more difficult dictators, so it doesn't waste your time.  But you are not "forced" to do anything awful, like some places I have worked before.


Out of all the nationals that I have worked for only 2 didn't have "clunky" software.  There is better software and there is worse; the software here is in between.


There are no more ESLs at TT than ...
I have had at the other company's I have worked for and I have been at this for 25+ years.
ESLs
Just make sure you can type 100% ELS - and I mean, I haven't had an English speaking doctor now for DAYS. I have been doing this for nearly 15 years, and I have NEVER struggled like I am struggling with this account at Transcend ... I literally cannot understand a dang word these guys are saying, plus with the bold this, list that, don't do this, make sure to do this ... all I can say is, good luck. I'm not sure how much longer I'm going to be at Transcend. I'm losing money BIG TIME.
Many ESLs, but....
Many ESLs but most are good dictators.  Most accounts are specific with what they want, how they want the set-up and format to be, etc. But once you get it down, you have it.  FutureNet is an excellent company to work for.  They have plenty of work, very flexible with your schedule, they do not bother you throughout the day (they just send an email about three times a day to let you know the account count for the evening), pay is ALWAYS ON TIME EVERYTIME....People are very nice and supportive.  I have been there almost a year and I could not have found a better place.  Everyone has their opinion, but my opinion of it is THEY CANNOT BE BEAT!    Hope this helps.
ESLs

As far as ESLs, it all depends what account you are assigned.  Some hospitals have more ESLs than others, and I have also found that certains states have more ESLs than other states in the US. 


I was on one account that had some wonderful ESLs.  I actually preferred them over the American doctors who like to talk at 3,000 miles per hour.  The ESLs seem to enunciate their words more clearly.  Again, every company has ESLs; they are just part of the job.


 


Used to ESLs
I've done them my entire career and I don't know how any account wouldn't have them.  I much prefer them over the fast-talking Americans. 
ESLs
If you are going to try to avoid ESLs in this business, I would just avoid medical transcription all together!
ESLs
Not all ESLs are created equal..................the ESLs that I had experienced at SS were of Russian descent and that accent was tough to pick up.  Mind you, I had 15 years in the business at that time, all aspects, all work types, and it was VERY difficult to pick up that accent.  However, with samples and help, it can be done. 
RE: ESLs
The ability to do ESLs is integral to being successful in this business. If you do not want to learn to do ESLs, you are severely limiting your chances of success. I have four huge hospitals, about 80 percent ESL, and that is perfectly fine with me. I always have work and always make great money.
I had ESLs too (sm)
Very poor sound quality.  I was almost in tears myself.  I left the company after trying my best.  Everything I read was good, people were extremely nice, just hated the ESLs and poor quality I had, so I moved on. 
more ESLs?
I am wondering is it common for companies to give new employees the accts others don't want, or are they just trying to 'break us in' good?
ESLs
I still wouldn't just up and quit without asking someone for some samples or feedback. Take note of the people around us, we are no longer living in a world of just Americans. We have to expect that we are going to see more and more of this as time goes on. Best to make the adjustment and learn it now.
I do not think they have any more ESLs sm

than anyone else. Of course, I used to work for YOG and had an account that they admitted was 92% ESL (!!), so I guess nothing phases me anymore.


The other poster is right -- some of the worst dictators are the docs for whom English is their FIRST language, yet they talk at the epeed of light, mumble, etc., and seem not to care.  A plus with most ESLs, they tend to say the same things over and over again in their review of systems and physical exams, so you can make normals and such.


TransTech is a great place.  I wouldn't let the thought of ESLs scare me away if I were you.  More and more, it is the nature of the business. 


Good luck!  


TT ESLs
She was smart to leave. I should have left a long time ago. I have lost thousands of dollars by giving this account a chance. I gave it months and have worked with the staff on trying to make things better, (long story). I have plenty of experience with ESLs but not 80-90%!! It usually takes me a month or two to get used to an account at the most, not this one!! I just got offered another position this week, and as it turns out I have done this account before working somewhere else so I know it is a good one. I can't wait to start making a livable wage again!! It is going to take me a couple of years to make up for the lost wages for giving TT's account that chance.
ESLs
I am very proficient at ESLs but you can't make a living doing almost all ESLs!! There needs to be under 50% at least for crying out loud so a person can make a decent paycheck.
ESLs
I would not like having to send so much of my work to QA all the time. I take pride in the quality of my reports with high production and little to no blanks. I understand blanks at the beginning when you are getting used to an account but after that you should rarely need stuff sent to QA but obviously that is impossible if you have such a high percentage of ESLs. Who has time for that???
There are ESLs (sm)
But I remember the sound quality to be horrible as well. I felt like a piece of equipment too, with the fakeness of the supervisor to make you FEEL like one big happy family. I moved on and now make twice what I did at Amphion.
How are the ESLs?
nm
ESLs - sm
I probably do about 75% ESLs and most of them are right off the boat and barely seem to speak the language.  However, they do tend to use the same ROS and PE over and over and I have been able to get the hang of most of them through sheer determination.  My big beef is I am docked every time I leave a blank and send to QA because of their unintelligible mutterings that QA and then QC will often leave that same blank.  Tell me patient care is not being compromised here with blanks in reports that no one can fill in. 
ESLs are everywhere --
xx
The ESLs on my end are
for the most part from India, I believe but I was shocked that Escription could get the first word that they said so I would not worry about where they were from, it really does good with ESLs, in fact I have some English doctors that it does not pickup as well. I was a true disbeliever before I actually started it. Oh, did someone tell you you would be doubling the amount of lines and also do you do any straight at all with the VR?
ESLs and VR
Obviously there are ESLs and there are ESLs.  Some of those I have done over the years I have often said God Himself couldn't understand what they were saying so how in the world could a computer program understand? 
Not my hospital...mostly ESLs and you need
at least three years experience just to apply.
my acct has about 80-90% ESLs
my back up account is worse.