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Serving Over 20,000 US Medical Transcriptionists

It's never been a secret that Transcend outsources.

Posted By: AnonMT on 2008-06-04
In Reply to: Transcend and their outsourcing. - Shirley

They are very proud of their overseas partners as they call them. The only reason the work is more steady and not all going there is that a lot of their hospital contracts state that they cannot outsource their work. So I applaud those hospitals because without them taking a stand, we'd be having no work..again. I remember waking up in the morning and finding there is no work and this is because the Indians are opposite us. When it's night for them it is day for us. So technically while we slept, they worked and when we got up, there was nothing left. It still happens on occasions but we have gotten a few new accounts so that helps. Also, whenever they ran out of work, people would quit and that would leave more work for whoever was left. It's just the nature of the business I guess. I've gone elsewhere.


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Do you know if DTS outsources?
NM
Yes, DTS outsources a LOT. NM
NM
Thanks. Do you know if TT outsources overseas?
nm
OSi outsources, pay is never on time
and don't go there. Good luck.
spheris outsources also nm..

nm


I agree 100%. Wonder if she outsources her

What a horrible American attitude to have. Perfect sample of why we are all going downhill in a handbasket.


CBAY OUTSOURCES!
s
Anyone know if Axolotl outsources? nm
.
Top Secret hon.......nm
?
Top secret
nm
What's the secret? Well...
As you can tell, I don't come to this website often. What a spaz some people seem to be having about those MTs who can manage to make a decent wage. (And by decent I mean over $25/hour.)

I'm not going to tell you who I work for for one very obvious reason. YOUR MILEAGE MAY VARY. Not everyone who works at my company makes what I do. Some make more. Some make less.

Are you assuming that if you work at my company you'd be bumped to the seventy-dollar-an-hour lane? Don't you think I worked my a@@ off to reach that level?

I spent 18 months in a college program (graduated early because as a single mother I don't have time to waste).

Then I spent another year and a half working IN HOUSE at a teaching hospital.

I found and paid attention to a fantastic MENTOR.

I studied. Every day. Every word I didn't know I wrote down on a sheet and kept it by my desk.

Every phrase I typed more than once got a macro. Every word I mistyped or misspelled went into auto-correct.

I spent 10 years learning, taking jobs nobody else wanted, working hours nobody else would work. Because I knew it would pay off some day. And guess what. That 'some day' has been 'this day' for the past six years.

It shocks me to see people working for 6 cents a line. It makes me think either they don't have enough training, enough innate skill, or enough 'sit down/shut up/and type' to make it in this business.

I've mentored MTs. Some picked it up right away. They had flying fingers. They had an ear for the indecipherable. They had fortitude. And they make as much or more than I do. And guess what, natural talent trumps training any day of the week. That's life. In every single profession on the face of the planet.

Some flat out don't have the right stuff. Even my own sister couldn't make a go of it, and we shared an office and all the same reference material.

Just wanting to be an MT doesn't mean it's the right career for someone. Hell, I'd love to be a jockey but I'm 5'9 and s.o.l.

Fortunately I have an ear for this work. I knock the hell out of the competition at MadGab. (And if you're not playing MadGab you're missing a great learning tool.) I worked as a court reporter for five years, where we were expected to transcribe at the speed of speech (140 wmp) so I made myself type 140 wmp ... accurately!

There's no 'secret.' Like all good things in life, it just takes the right combination of want to and can do, and once you have that you have to find the company, the account and the platform that jives with your work style.

I don't appreciate being called a liar. Some of the posts on this board are so bitter and snipey. Let me guess. Those are the women who found an 800 number in the back of Home and Garden Magazine that said you can make 80K from home in your jammies while your babies crawl around on the floor. Get real. This is a difficult, demanding career. It's not free daycare. It's not for someone who simply doesn't want to get dressed in the morning.

I work like a mad woman for five, sometimes six hours a day. I'd rather do that than stretch the work out for an eight hour shift. When I first worked at a hospital, my supervisor asked me to please slow down as I was making the others look bad. You know what? Too effing bad. If straight out of school I was doing twice their volume, that was a reflection on THEM, not on ME.

That advice still stands. 50-70 is absolutely possible, not asbolutely amazing. I do it every day of the week. So if it makes you feel bad to see some of us doing well, too effing bad.

Peace out.
not a secret
It's not a secret company. if anyone is interested, i am more than happy to talk with them directly if they want to send an email request.

Your post is just one reason that justifies why I am not just posting any and all information on this board directly.
No secret, I think .....sm
it was just a talent given to me. I was typing 65 wpm in high school, the second week of class. Then, I went on to transcription while I was a Junior in high school, and just picked it up quickly. Typing has always been my thing. I absolutely love to type and having ear phones on and blocking out everyone else when I feel like it is even better!!!

It is my peace!!
One secret to VR here is
I have worked for the same hospital now for over 15 years. Sure we have a lot of ESLs like never before but I know so many that to edit is like sitting here running the pedal and eating chocolate covered cherries (well almost). I set my pedal at the fastest I can and read just as fast as my eyes will let me.
Just ask your STM - it's not a big secret, as far sm
as I can tell.
SPI outsources and Medical Bazaar does too. nm
nm
Does anyone know of DocuMed outsources overseas? nm
:
I believe I believe Cymed outsources overseas also...sm
Unfortunately, we are going to continue to be in this same boat as long as medical transcription is outsourced to overseas countries. I used to think it wasn't a big deal (outsourcing), but I can see now that our jobs (and pay) are going to continue to deteriorate as long as outsourcing overseas is in the picture....and it is going to be in the picture for a very, very long time. :-(
Why is everything such a secret at MDI-FL? Just heard
thru the grapevine that Jason, the new general manager was no longer there and Liz is in charge now.  What a way to find things out.  Can't the team leaders notify the MLS of major changes? 
Ditto! MDI-MD! Best-kept secret. sm
Best pay, no hassles, paid on time, best WAV platform around, easy to get lines.
You are so right its their dirty little secret
They have always skirted the law. I know alot of MT's who worked 6 and sometimes 7 days a week and not a penny extra. One coordinator told me to add my weekend lines to my lines from during the week but not record my hours I work extra and team lead said it is all about the lines anyways. They call you on the weekends to work and it looks like they would pay more for weekends but they don't they just want you to work on your day off on the weekend but not even pay a shift differental much less overtime. Never looked back so glad I am gone. Never again. They do not appreciate their MT's at all. They don't care about anybody except their own pockets.
secret message

Those voices in your head? They are saying take your meds. . . .


 


Insider secret at OSI but everyone knows
The top QA people have horrible grammar and spelling skills and they have been promoted to management because they did so poorly in the MT pool and because they knew all the right people for a promotion. This is a well-known fact. The QA pay is very low but this kept them from losing their jobs.
Did you read The Secret?
According to The Secret, this is the key to success and happiness in life.  What we think about gets stronger and comes back to us in like form.  Something like that.  The book's author is Byrne.
What is Diskriter's secret?

I see that they advertise nonstop.  I know MTs are not leaving at that fast.  Therefore, they are going leaps and bounds and out bidding the competition.  Is this a great place to work?


 


Thanks


I really hope that THE SECRET
and any other new-age sew-age myths of its ilk will pay your mortage when you run out of work. We will see what we will see. I see too many people running out of work.
Amphion outsources offshore to Trinidad.
/
So your saying you're a Bush follower since QT outsources? nm
x
What's the big secret? Just change the tests more
often.  There is plenty of dictation to change the tests frequently.  You must work for Keystrokes.  That's the company they are talking about.  I just wanted to know what I did wrong so in the future I can be more careful.  Even in school you get corrected papers. 
Here's the secret to retiring early --
Not taking SSI and Spheris (of course) doesn't have retirement pay.

What I did was work my behind off for 20 years, invested wisely, and will be retiring at 46. In a custom-built home sitting on 78 acres in a ski community. So, heck yeah, with that carrot in front of me I can put up with a dog of a job for seven more months. I encourage everyone on this board to work towards a GOAL, and not just slave away paycheck to paycheck.

Of course, I started in the heydey when a good MT brought home 60K without breaking a sweat, and I've refused to work for less over the years. Wouldn't have been possible if I'd settled for the paltry sum the companies are pawning off of newbies now adays.

I wish you as much success and looming happiness!!
Spheris doesn't keep it a secret. Quite
xx
Do you have proof that JLG outsources offshore? If so, please email the Administrator.
admin@mtstars.com
Do you happen to know which companies HUP outsources to other than MQ. I suppose the best thing
would be to call HR but will they give out this information. Not sure who to call at these hospitals.
Every American MT should boycott working for any company that outsources! n/m
GRRRRR!
I don't get why you won't say the name. You sound like a 6th grader with a secret club. nm
ttttttt
If I do that, the secret cameras will know I've searched for it! nm
x.
Can you elaborate or is that top secret too. Do people really get incentives and bonuses there??

Sheeple!!! LOL - I agree. I wonder if Germany outsources it citizens work out of the country.
dd
how horrible but Acusis/DRC outsources to India, just what Spheris will do with that easy account. n
,
Transcend bought MDI, so if Transcend sends work offshore, so does MDI. nm
nm
We heard Transcend is buying Keystrokes next. I'm not working for Transcend. No Way !
nm
If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
then doesn't that make MDI a company that offshores? That's like saying that one branch of a company offshores but another does not, so they are excluded from the offshore label. If MDI-FL is part of Transcend and Transcend offshores, that means that they do.
RE: If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
Your hypothesis is incorrect. MDI is a wholly independent subsidary of Transcend, therefore, they were not a part of the experiment to offshore to evaluate cost/benefit ratio that Transcend only tried for 90 days (I believe the evaluation process is not still ongoing).
It is not Transcend. Transcend has not had control of
the accounts long enough to make any changes to anything. Maybe your account just slowed down like a lot of others did over the last few weeks. Everything will run status quo for a few months before any major changes are implemented. And give Transcend a chance. It is a good place to work and you will finally have some benefits that you will enjoy.
Transcend
I just got an email from an MT who loves Transcend. She told me she gets 15,000 lines per pay period as she gets a lot of VR (voice recognition)reports.

She gets around 8 cents a line for a report she has to transcribe "from scratch," but if she gets a VR report, she only gets 5.5 cents a line.

However, she says even with the 5.5/line, she makes 15,000 lines a pay period as the VR reports are very quick and easy to do. She did not mention anything overall about Transcend; just that she really likes her job and the lines she's able to get each day. I am looking for an MT job, but it's really hard as you have no idea what you will end up with even if you do get hired.

You might get terrible dictation, no VR reports, templates, etc. Or some of them require you to have your own equipment which I would prefer to use their equipment.

Does anyone know who is hiring?
Enough about Transcend.
I know, let's pick on another company for S&G's!
x-transcend
Webmedx and Amphion.
transcend
The forum at transcend is full of people angry and complaining bitterly about the new platform and the horrible sound quality. Someone said she had worked on an account for 10 years and now cannot understand the people she has always transcribed. And as for getting ahead, there are a select group of people who are taken care of at Transcend and newbies are part of that, they get raises because they get the easiest work picked out for them. You wont see them with foreign doctors or short reports or the same crappy work day after long day. If it is so wonderful why did a person that left another large company to be a supervisor only stay about 4 weeks and she is already gone??? Probably because once she was in her position, she had morals and could not believe the unfairness with which work is "doled out" and saved and while others never get a break. there is not one thing fair about assigning work and there never will be!!! This is a voice recognition company that has no regard for people as human beings.
transcend
how can anyone think that a company that is going to voice recognition and cutting pay in half, from 8 cents to 5.5 to edit, how can that be good for transcriptionists anywhere. this is all about them making a profit off of your back. For years transcriptionists have been underpaid, 6 cents, 7 cents, while owners of services make 25 cents or more a line and never share it. voice recognition just puts more in their pockets!!! It is just a new way to rip us off. Transcriptionists are the modern day factory workers, sweat shop laborers with no voice, no union, and we just keep taking it and they take our jobs away from us with voice recognition or cut our pay in half to have a job. If you call that fair, they you are in the right position. Nothing in our society goes backwards in price - except the pay of the transcriptionist!!!
transcend/mdi
I was just hired by them, starting training today. However, I'm only doing radiology-hope that is better. Anyone else out there with an opinion???
Transcend

Hi,


I hope you enjoy your training.  It is kinda rough the first day.  I don't know much about the radiology accounts at Transcend, but I do know that the people are very nice.  I had 2 weeks of a slow period, which was frustrating.  However, this happens at all companies from time to time.  Especially in the summer.  I know this because I have worked at other companies and have had the same slow time.  At Transcend, I never had to ask for another account, a secondary, one was offerred to me and I started right away on it.  I have a very good line count and make good money. 


I may have to take on other accounts in the future, I don't know.  If I do, then I will.  Transcend is not the only company that this happens at.  It is all in how you look at it also.  The more you can do, the more valuable you are to your company.  This will only benefit you.  Of course it is not ideal, but sometimes unavoidable.  Yes, it does slow you down but this is just at first.  You eventually become accustomed to your secondary, or whatever number account that it is for you, just like you did on your primary when first starting at Transcend.  I have found in my experience that the less flexible I am, the more limited I am.  In this line of work, that is not good. 


You will also hear about Transcend using VR.  I am getting ready to train on that.  I hear horror stories about the whole thing and I am sure that it is everything that everyone says it is.  But the thing is, a lot of companies are going to be using it.  Maybe not all of them, but a lot.  It is a step towards the future and we have to learn to accept that.  I am not worried about doing it.  If I have to work longer hours for a while to get used to it and get my $$ back where it was, then so be it.  I believe that this too will be something that an MT can get used to and become good at, just like having multiple accounts. 


All I know is, at Transcend, I have always been paid on time, paid well, never had a check bounce, and I have not ever been lied to or mislead.  This is my experience and my opinion.  Good luck to you!