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It caught me by surprise too -- I'm right there with you. Fortunately, I have a 2nd job sm

Posted By: LTMT on 2009-07-14
In Reply to: Keystrokes drops a mini bomb the day before payday! sm - Not a happy KSer right now

so that helps take the sting out a bit.  I love the people and love the company, but I do not think maybe they realize what a big shock $30 can be sometimes.  To me, the more fair thing to have done would have been to say something like effective next check, we will be taking out double premiums until we catch up or whatever.  However, cannot unring a bell.


And I have always been a bit disappointed that they wait until the following Monday to pay us instead of that Friday, but for the most part it is a good company.  Seems like all of the MTSOs hang on to their $$$ as long as they can -- guess the interest is better in their pockets than on our paychecks.    I was stupid and am now waiting a month to get paid for work I did for a woman in Virginia.  Chalk it up to lesson learned.


Good luck to you (and me!). 




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Fortunately my account is out of state, because in my
state we have a lot of manufacturing facilities and they all close down the week of July 4th.  I used to work for a hospital in NY and was told by MTSO that July 4th is a big deal there and things are very, very slow.   I'm actually doing an extra 500-600 lines a day, but that could be because some MTs may have taken vacation. 
Fortunately, not all companies are so greedy that they
use VR to cut the line rate for MTs. Hopefully these experienced MTs who make more money doing straight transcription rather than the pay cut that comes with VR will find a better company to work for. For those like you who apparently never made that much doing straight transcription & enjoy VR, then more power to you, but why freak out on those who don't want the pay cut? Let them find a company who isn't trying to screw over the MTs by cutting their line rate for the same amount of work.
Fortunately, I work for a company that does not refer to their
employees in derogatory terms, as you seem to do. I would judge, based on the above letter, that you are from from being the perfect boss. Obviously you feel you should have time to have a family and a life, but no one else is entitled to that luxury because they are beneath you.

I think you would be much happier if you packed your bags and moved to India and the Phillipines and ran your company from there using slave labor. I am certain there are enough hospitals in those countries to keep your not-so-wonderful company in business while you pay line rates that will ensure you keep the peons in their proper places.

I can now see why there are derogatory posts about your company. Ordinarily I would ignore such comments and apply if I were looking for a job, making up my mind after that point if it would be a good job for me, but your post has convinced me that I would never want to put myself in any type of relationship with you.
I had the same situation this morning. Fortunately, a few jobs have sm

trickled in, so maybe it will pick up later.   My primary account is 2 hours behind me, so I guess people there are just getting startd.  I recently picked up 2 part-time jobs in addition to my FT position at TT, so I am hoping that maybe between the 3 of them, I won't experience a drastic reduction in income during the holidays. 


I have been a Transcriptionist for over 30 years and have come to expect a slowdown around the holidays, but not Halloween -- that was a surprise to me.  Regardleness, I love my job at TT and think the people I work with are great.  I guess it is worth toughing out the bad times in light of all of the good



In defense of poster with typos...Sometimes when you use so many expanders(fortunately = fty for me
so I bet she is a high producer 'cause she has awesome expanders... don't typos happen to you on the boards sometimes?  Or you hit enter too soon and your post looks like a first-grader typed it out...
Fortunately, I haven't had any problems getting call-backs...sm
I have been in contact with 3 companies within the last 6 weeks. I do have 18+ years experience, but just needed to find the right fit. There are good jobs to be gotten so don't give up.

Good luck!
Would not surprise me
Immediately after posting a negative but factual comment about a service, I received a fail notice on their test - over two months after I took it.

Any company that assumes such a list is accurate you probably don't want to work with anyway...
Does NOT surprise me with DSG . . .
they really do not care about their MT's, and yes, I too was one of their biggest defenders until they turned on me. I was very hurt by it after all the loyalty and hard work I gave them. They do not appreciate it.
well i may be in for a surprise
but in my year with them, I find them to be very stable, with a consistent workflow. I do have several accounts to draw from, but I'm really surprised some of you have more than a rare problem with this.
It does not surprise me
at all. It is Indian owned and run. Keystrokes has 100% US staff (even tech support is here), and the owner is adamant against offshoring her work. Cardioscribes was probably just trying to avoid holiday pay for the US MTs. You'd think the Mumbai incident a while back would have taught doctor's offices a lesson about that country but I guess not :(
I was also taken by surprise...

but it seemed like a lot more than $30.  I took out family coverage on the new insurance and, since they hadn't taken the premium out before, to have it doubled the first time out seemed like a big chunk.  To add to it, I just got my card on Saturday.  I didn't even know the insurance coverage had started yet!  To go back and pay double since June 1st for coverage you didn't even know you had IS quite a blow.


Oh well, two more paychecks to go before we're out of the hole.   :)


Would not surprise me in the least. Something is coming not sure what.
:
Wouldn't surprise me any
If they have "QA to QA the QA'ers," you can bet that each step of the QA-ing will have the QA'ers who are QA-ing the QA-ers who QA the MT finding all the work "they" didn't QA to be crappy QA-ing.  LOL
Doesn't surprise me one bit...
same thing they always do...
It wouldn't surprise me at all.
nm
That sure doesn't surprise me. And just think -
if they're willing to commit fraud on such a grand scale, then it's a no-brainer that the people there doing the grunt-work, (and getting shafted paywise in the process, just like we are), are going to look for ways to augment their earnings. Enter the fancy, company-paid-for PC, access to the internet, and access to confidential American information, and you have the potential for fraud and scamming that surpasses what we already know about Nigeria, Pakistan, Cameroon, China, etc.

American businesses are too greedy, they already have more money than they know what to do with, and they are pitifully naiive when it comes to bringing the Third World countries into our corporate systems.


Not yet, but it wouldn't surprise me at all. sm
Have received more than 1 email regarding their attorneys and posting on this board.
Wouldn't surprise me to see that being s/m
1 cent per report.  After all...why should you get paid for typing yes over and over.  Before someone pounces on me I am definitely being sarcastic but still it wouldn't surprise me the way some of these MTSO suits apparently stay awake at night thinking up new ways to screw MTs.
no raise, no surprise
I think I should have had one a year ago myself, but dared not ask because of the economic situation starting to cave and as bad as I want to ask now, I still feel the timing is not right. So many are struggling just to stay afloat and/or profitable.
I agree. It was a nice surprise! nm
x
What about these surprise situations with Transtech? --

Hard to compare to a normal job, as you are trying to do.  When there is no work at TT, they send out emails not to contact the office.  Of course, there is no pay, yet we reported to work on time ! These are always surprise situations to TT's at-home employees.  Good companies do not treat their employees like this.  You report to work and you are not sent home without pay. 


TT is not the only company that treats their MT's like this -- but be sure to compare apples to apples !!!


Don't compare us with away-from-home jobs. Ex-MQ'er, your time is coming for being out of work.  You are new right now with TT and have nothing to compare to yet.


oh yeah, like that's a big surprise, gals
FN's greed shining thru their friendly facade.  Over-cover an account, make sure you don't earn enough, but they sure do.  Those of us who tried to warn everyone that they always ran out of work were basically told by posters on this board that we were not given work because we were not good enough and they were phasing us out, which was certainly not the case.  They just over-hire.  That way, their TAT is met, but the MTs don't earn enough to make a living.  And now, the bait and switch of going to VR?!?  They've got nerve.  Leave the ever-sinking ship; start warming up those resumes and bail out.
No surprise. We already knew this. Suprised that others are
x
Something that caught my eye here is
you said an older woman. Good common sense should play into the part about the chem-7, just ordinary, every day sense, doctors, hmmmm, medicine, chemistry, sorta goes together. I would think a child should know that.
Just caught you in a lie.........sm
You said you typed 130 wpm yet you only make $17 an hour on VR. No way would you make that little with typing straight at 130 wpm. You must be thinking 130 lines per hour! 17 bucks an hour STINKS! I make $20 an hour typing and I made $25 an hour editing humans. !!!! so there smarmy pants!
DON'T GET CAUGHT IN YOUR OWN LIE. sm

 First of all, you're obviously mgmt. since you know so much about inside goings-on.


Second, and here is where the fib comes in:  You expect us to believe that Leads don't  type on their own lead shift  (they're too busy, too much to do-LMAO) - and their lead shift is obviously a 40-hour shift, if the hours on the bottom all of their holier-than-thou e-mails are to be believed - when DO they do their transcription - during their SECOND shift or 41st hour ( I assume they finish their 40-hour lead shift and then get paid OT to do their typing).  Are you another one who thinks all the rest of us peon MTs are so dumb.  MTs regularly get the halfway decent work taken out of their queus and get h--l when they compain about it.


yes, I caught them first
but already sent e/m asking them to forgive them. I am so flipping tore up over all this. Thanks for the good suggestion though.
I caught that...
I wondered if perhaps the OP was attempting to alleviate her own guilt about staying for some reason.

As one of the MTs who DID leave as soon as they saw fit to quit routing their MTs work, I just kind of chuckled at her wondering which MTs actually left. I don't know about the OP, but there's no way I'm spending my valuable time sitting at a computer waiting for a few reports to trickle in. There are too many other 'fish in the sea'. We were not even employees; we were SE or IC status. They owed me nothing but a paycheck and I owed them nothing but my daily line commitment.

I'm not going to be loyal to ANY company that would, by choice, let MTs sit and starve while they ignore emails and deceive their staff. My loyalty is to myself and my family, for whom I provide. Other than that, I've never had a problem separating my 'professional' life from my 'personal' life.

I feel no guilt whatsoever. It was not my role in life to 'serve' MDI (or any other company). They contracted my services and my loyalty to them was in force during whatever hours I would transcribe for them; other than that, call me insensitive or selfish or greedy, but I don't feel guilty about anything regarding my actions.

They chose to sell, I chose to walk.

Plain and simple.
I guess my point was that it wouldn't surprise me if they DON'T know the law. sm

Because of who is in charge of it.


Nothing surprises me with them. Fake it till you make it.


Thank goodness someone other than me caught that!
nm
uh uh.. I had 2 that were not; they caught me off guard.
/
I think they caught a lot of slack....sm
from the clients when the trouble was going on in India and most of their clients demanded to be brought back onshore.  That is why most of the accounts are so good....very good dictators.  remember, the easy stuff always goes offshore.
Obvious lack of reading comprehension (no surprise there)
I am not management. I do VR; the term 'these people' refers to those who refuse to even CONSIDER doing VR and would rather jump ship than learn.

Honestly, I wish EVERY account at TT would go to VR to weed out all of those who can't comprehend a simple post. I'm not surprised so many of resist doing VR; the lack of reading comprehension which is vital to VR is obviously missing in many of you.

Sheesh, now I know what my dad meant when he'd refer to someone being 'stubborn as a mule' or 'head as thick as a rock', lol!
They got caught lying about offshoring!
Love it when one of these companies gets called on the carpet! 
Other than the offshore, lied about it and got caught you mean.
 
maybe they caught on to your attitude and decided against it.
nm
I think a lot of us were caught off guard with no work
nm
I got caught in a new job awhile back
that went dry for months and it really hurt me financially. Loved the job, loved the people but was on the brink of bankruptcy. My advice would be to keep the sure thing in these economic times. Good luck to you whatever you do.
Hope you caught my drift....
I think you are precisely right in your perception that communication is discouraged, as I have heard this (but have no proof of it) in the past, not just about Transcend but a few other MTSOs too, that they prefer to keep their employees 'remote' in all senses of the word, including not communicatng with one another.

I don't think you're being kept out of the loop; I think the only 'loop' might be a chosen few higher-ups that communicate.

I could be wrong, but I felt the sting of your post and wanted to let you know it's probably not personal at all, but something shared with a privileged few.

Thanks for wishing everyone luck, and good luck to you as well!!!
It wouldn't surprise me that the co. didnt want to pay extra for something that helps me but coul
:=
Last week we were staying caught up with TAT so I guess
you could consider it a slow week, this week we are out of TAT again, so things are back to normal. 
Caught your Cowsills reference. Cute! :) nm
s
Actually, we have all resumes caught up to within 24 hours at this time. nm
nm
I caught that too - "self limiting" gawd
It is the lack of being paid a decent wage for the skill provided/expected, What would it be 40, 50, 60% paycut for the same skills and expectations from the MTs.

Management is paid big wages to manipulate the numbers, and convince the MTs - things are fine, DONT self-limit, you are being treated just fine, the wage is fine, we are fine, you will be fine and the suits march off to the bank.

My heavens have a conscious, don't treat the MTs like a backroom sweat shop, slave labor, like sewing machine workers paid by the piece (literally pennies a piece) and the product is designer labels bringing in thousands per product. Both sides have to be able to survive and not work like slave and still not be able to make it money wise, pay bills, etc
My primary is caught up, but other accounts have some work. NM
xx
This shouldnt be a surprise. The owner herself posts on this forum all the time when KS is attacked
sad but true
Oops..excuse me..before I get caught..not "your" but you're.. NM

When I worked there about 5 years ago, I caught them backdatng the date sm

on the postage meter as if they had mailed it on payday, like I wouldn't notice that it was POSTMARKED 5 days later!  I have used a postage meter before ... you can set the date to anything you like .. duh.  It was in my contract that the checks were to be mailed every other Friday from the Tampa airport.  I pitched a big fit and finally Giselle Fed Ex'd my checks after that.  I would hope by now they would have direct deposit.  You shouldn't have to sit and wait for your check and be at the mercy of the mail, nor should you have to pay extra just to make sure you receive it in a timely fashion.  They have been in business long enough that they should have established direct deposit.  It was posted awhile back that they had it for awhile and then did away with it because of some issue with the bank.  I would be very, very careful if you need your check in a timely manner.  It seems that they just barely meet payroll, but that was just my impression. 


Good luck.


I caught that line also "equals out to" thought ah oh!! means what?
.
Nope, the board administrator checked with OSI and they lied to her and got caught.
c
Caught that. Thx! Something about competition clauses at the time kept them from hiring in NY state.
s