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Serving Over 20,000 US Medical Transcriptionists

Keystrokes - good, bad, and ugly

Posted By: Bonnie on 2006-12-11
In Reply to:

Would anyone be so kind as to give me some insight into this company?    In the past everything I've read about it was pretty good, but I'm not really able to pull up anything recent.  Thanks a bunch. 




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Here is the good, the bad and the ugly. sm
I left KS a few months ago after having a near nervous breakdown. I had too much going on in my life and thought that it would be better to go work in a hospital.

The Good: They are growing, have very stable accounts and keep all their customers. Pay is on time and there is direct deposit. The rules have become clear in what is expected of you. They are very personal.

The Bad: The insurance is terrible and expensive but I heard they are getting BC/BS in the fall for sure. The pay used to be late here and there for a few days. It is fixed now and has been for a very long time. The growth caused some changes that did not work and more changes were made to correct the problems caused, which seemed like chaos from the outside looking in.

The Ugly: They went through some terrible growing pains a few years ago and have been dodging bullets from former employees. There were late checks and no direct deposit. There was not a lot of work because they overhired.

The diagnosis: Once they got over the hump several months ago, things evened out and have been for a while. I want to go back but I'm afraid they won't take me.

How do I know all this? My best friend still works there and is very, very happy. I made a mistake leaving but now my life is on an even keel. I made a lot of money there.
DRC good, bad, ugly?
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99% good, No Bad, No Ugly ... sm
Except for a short period of time when work ran low on one account only my experience has been 99% good. No place is perfect, but I have absolutely no complaints. The people treat me like a human being, I love the platform, the sound quality is great, they pay the long distance bill, the benefits are superior. Best move I ever made.

Wise
the good, bad, and ugly

I was wondering if anybody out there would be willing to give the good and bad about what company they work at, or used to work at.  I'm trying to figure out who it would be worthwhile to send resumes to and who I should just stay away from.  I'm interested in the management, scheduling, line requirements, pay rate, benefits, and provided equipment.  I'd greatly appreciate any info you have.  Thanks!


 


 


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My experience was UGLY. Very ugly.
Just keep your other job until you're sure....good luck.
Good for Keystrokes
I am disabled and am so grateful for companies that are sensitive. MQ was not (what a surprise). What platform does Keystrokes use?
Is Keystrokes a good company to

work with.  I read about negative notes, but it sounds like they were all coming from the same person.  Need serious feedback.


I would go with Keystrokes, had a good experience
with them, I left for my own reasons, nothing to do with them at all, they were great. Above poster is right, stay away from Landmark, I had the same experience with them.
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Keystrokes definitely a good one - work there now
Had a nightmare experience with TT. Have heard DeVenture is a good one but no personal experience.
Keystrokes - good news!
I was so excited and wanted to share my good news.  I've read many helpful posts on this board about Keystrokes and what a good company it is, so I decided to apply.  I tested with them over the weekend and heard back from her in a matter of hours, asking to set up a phone interview with me about a job offer.  Yay! 
well Keystrokes isn't a fit for everyone so good luck wherever you go....:)
nm
Transcend? Keystrokes? Good or bad?
Does anyone know anything about this company?  Keystrokes? 
Keystrokes is a good one...I love it there...
and only employee positions...
Keystrokes has good FTE benefits
So sorry about you losing your job, and I hope you find something you enjoy quickly. 
Keystrokes is a VERY good company....sm

I work on the clinic accounts, always busy, always LOTs of work, but of course any experienced MT knows it takes a little longer to type your line requirements on clinic work, it is a LOT of work for me, but I love it and I love my account.  I finally love my MT career again. I was in total burn out before with all of these companies I applied, was hired with....such awful accounts most of them nowadays, that the good work is going offshore with MOST companies. 


All I can say is that I am happy and when the day comes that I have to change jobs again, that will be the end for me as an MT.  Getting too old and tired for all this. :)


Anyone worked at Keystrokes, Good, Bad???
Just wanted some information about Keystrokes to see if anyone works there and likes it.  Thanks.
Thinking of going with Keystrokes but need to know if this is a good move
Can anyone tell me anything about Keystrokes? Good to work for, personal, friendly, organized, plenty of work, etc. I really do not want to jump into another bad situation after just getting out of one for the last 8 years. Any info is greatly appreciated.
I recommend Keystrokes also, good experience with them.
x
Is Keystrokes a good company to work for. nm
:
I agree. Keystrokes is a good company that sm
really does care about its employees. I have been there a long time (7 years) so I have seen them grow from small to large. There have been a lot of changes through the years, all positive, and if someone is not there now, they really do not know what is what. This year alone, we have added benefits including PTO that posts quarterly so that you do not have to wait a year, paid life insurance, dental insurance, additional life insurance to purchase and vision insurance. These are in addition to great health insurance that only went up $8 compared to my husband's company that went up $180 per month, Aflac, 401k and other benefits.

Yes, there are a lot of happy people working there but not every company is for every company.

Did they have a lot of problems back 7 years ago, 5 years ago, etc? They did but they worked through them and improved themselves and continue to do so.

I make great money, have steady work with very few exceptions and have great benefits. I was remembered with a card at Christmas, every birthday and with a gift each MT Week. I have received little thank you gifts here and there, get OT pay when asked to work it and do not get bothered as long as I do my job. Their standards are high but their pay is higher than most as well.

THAT is why there are so many happy people at Keystrokes. If the company didn't work out for you or you didn't work out for the company, it may be time to try them again as things are always changing for the better. If you did not work out for them, tell them that you can improve as well. I bet they'd listen and consider that.

Are they perfect? No, but they are as close to a perfect job as I need and want. As long as they keep improving and not making bad changes, I will stay until I retire in 8 years.
Reply to Is Keystrokes a good company to work for
I have been in this business for 15+ years and I can honestly say, I have worked for quite a few different companies (Heartland - THE WORST OUT THERE; Softscript, about as bad and Spheris was so/so) and Keystrokes IS THE BEST!!!  I love my account and my supervisor and they do NOT hassle you as long as you are working. I have never heard a negative thing from anyone in the company yet!  I get paid on time and have taken time off in the last 3 months I have worked for them!  I SAY GO FOR IT!!   Okay, I will get off my  now!!   Anyway.. Keystrokes ROCKS!!