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Thinking of going with Keystrokes but need to know if this is a good move

Posted By: Former MQer on 2006-02-22
In Reply to:

Can anyone tell me anything about Keystrokes? Good to work for, personal, friendly, organized, plenty of work, etc. I really do not want to jump into another bad situation after just getting out of one for the last 8 years. Any info is greatly appreciated.


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Good move

Moving to Transtech would be a very good move! 


Good move
I have been there for just over 2 months and love it. They are the best company I have ever worked for in my 6 years in this field. I'm sure you'll love it.
Hi! Thinking of applying to Keystrokes.....
Would really appreciate any help/comments/pros/cons of this company. 

 

Do they outsource?

Have steady work?

Use voice recognition?

Pay competitively?

Health insurance?

Offer part time?

Allow you to choose your own hours?

 

Thanks in Advance for any replies!!!!     

 

I made that move and it was good for me.
And because I was extremely fortunate, I was able to walk away from MQ with no other job at all. I had the entire summer of 2006 to myself with no job demands, and I needed it! After a little re-charging time, I went into TT with both feet, and I love it. There is none of the nonsense that drove me away from MQ after 1/1/06.
sure does not sound like a good move if you are not getting sm
the work types you like and are good at. Sorry to hear you are not happy.
how is PT account with Keystrokes? Thinking of applying..sm
I have many years of ortho, PT, and PM&R experience. Just curious in regard to KS's PT accounts... the number of dictators you are assigned and length of reports..are primary accounts available?? Thanks for any information.
Anyone know what med ins carrier Keystrokes has? Thinking of applying FT. nm
xx
GOOD MOVE!!! You'll love it!!
Keep in touch when you get on board!!

:) tf
I'm thinking about applying at Keystrokes for a radiology position.
Could anyone tell me if they pay per report, how much they start you with and if there are increases along the way. Have seen past post with different amounts and have seen a post in the archives stating 1.25 per report and 1.25 more for reports over 2 minutes long.
Keystrokes--Ortho account IC status. Anyone know what the pay is?? Thinking of applying. Thanks
nm
Is Keystrokes a big company or small? I am thinking of applying. Time to leave the Q. nm
The sad thing is that I do not even think they would notice if I left. I am a high producer but not very vocal and they seem to have forgotten about me :(
I completely concur. Find a good one, or move on, quickly. No loyalty involved. The don't sm
have any to the MTS.  NONE of them.
You are right. This is a good way to look at it. I'm not thinking of leaving at all BTW. nm
x
As your accounts move to India, they move you to another account. NM
NM
I am thinking about starting with eMTS. Please let me know good or bad on this company.
Account is 65 cpl without spaces.
At first I was thinking that you were being unrealistic, not thinking about taxes, benefits, etc. bu
surprised to find that you are not asking the moon. Let me clarify a few things: Rates charged are not as high as 0.25 per line, but no one that has U.S. employees goes as low as 0.115 or they would not be able to pay their bills. A more realistic range is 0.125-0.165, and that top end is hard to find, most falling at 0.14-0.15 per line.

The rates of pay you propose are very reasonable IF the following is true: These are seasoned MTs who do not need a lot of hand-holding, QA or blanks filled in, unless a very difficult/impossible doctor.

How about a scale based on experience and accuracy of 0.09 - 0.105 per line (acute care), and $1.15-$1.30 per report (radiology)?

The VR one is tough as everyone, MTs and MTSOs and facilities are still feeling their way on this. As an MTSO who was an MT, I feel that VR editing is as difficult to do as regular transcription. I don't think that it should be substantially less pay or charged less as the end product is still the same.

Funny thing here? My company already follows that scale. We should work together, not at odds, to reinforce this industry and bring it back to where it should be, right here in the U.S.A. with a decent paycheck.
You may have to move on to move ahead (sm)
One way to look at what you are doing right now is more training only you are being paid for it; once you have a year or two under your belt as experience, you may be able to command a higher wage someplace else. It's funny, a place will pay more for someone with 2 years' experience than they will pay someone who has worked for them for 2 years! Go figure.
Good for Keystrokes
I am disabled and am so grateful for companies that are sensitive. MQ was not (what a surprise). What platform does Keystrokes use?
Is Keystrokes a good company to

work with.  I read about negative notes, but it sounds like they were all coming from the same person.  Need serious feedback.


I would go with Keystrokes, had a good experience
with them, I left for my own reasons, nothing to do with them at all, they were great. Above poster is right, stay away from Landmark, I had the same experience with them.
Keystrokes - good, bad, and ugly

Would anyone be so kind as to give me some insight into this company?    In the past everything I've read about it was pretty good, but I'm not really able to pull up anything recent.  Thanks a bunch. 


Keystrokes, need info. Good? Bad?
Any info would be appreciated.
Keystrokes definitely a good one - work there now
Had a nightmare experience with TT. Have heard DeVenture is a good one but no personal experience.
Keystrokes - good news!
I was so excited and wanted to share my good news.  I've read many helpful posts on this board about Keystrokes and what a good company it is, so I decided to apply.  I tested with them over the weekend and heard back from her in a matter of hours, asking to set up a phone interview with me about a job offer.  Yay! 
well Keystrokes isn't a fit for everyone so good luck wherever you go....:)
nm
Transcend? Keystrokes? Good or bad?
Does anyone know anything about this company?  Keystrokes? 
Keystrokes is a good one...I love it there...
and only employee positions...
Keystrokes has good FTE benefits
So sorry about you losing your job, and I hope you find something you enjoy quickly. 
Keystrokes is a VERY good company....sm

I work on the clinic accounts, always busy, always LOTs of work, but of course any experienced MT knows it takes a little longer to type your line requirements on clinic work, it is a LOT of work for me, but I love it and I love my account.  I finally love my MT career again. I was in total burn out before with all of these companies I applied, was hired with....such awful accounts most of them nowadays, that the good work is going offshore with MOST companies. 


All I can say is that I am happy and when the day comes that I have to change jobs again, that will be the end for me as an MT.  Getting too old and tired for all this. :)


Anyone worked at Keystrokes, Good, Bad???
Just wanted some information about Keystrokes to see if anyone works there and likes it.  Thanks.
I recommend Keystrokes also, good experience with them.
x
Is Keystrokes a good company to work for. nm
:
I agree. Keystrokes is a good company that sm
really does care about its employees. I have been there a long time (7 years) so I have seen them grow from small to large. There have been a lot of changes through the years, all positive, and if someone is not there now, they really do not know what is what. This year alone, we have added benefits including PTO that posts quarterly so that you do not have to wait a year, paid life insurance, dental insurance, additional life insurance to purchase and vision insurance. These are in addition to great health insurance that only went up $8 compared to my husband's company that went up $180 per month, Aflac, 401k and other benefits.

Yes, there are a lot of happy people working there but not every company is for every company.

Did they have a lot of problems back 7 years ago, 5 years ago, etc? They did but they worked through them and improved themselves and continue to do so.

I make great money, have steady work with very few exceptions and have great benefits. I was remembered with a card at Christmas, every birthday and with a gift each MT Week. I have received little thank you gifts here and there, get OT pay when asked to work it and do not get bothered as long as I do my job. Their standards are high but their pay is higher than most as well.

THAT is why there are so many happy people at Keystrokes. If the company didn't work out for you or you didn't work out for the company, it may be time to try them again as things are always changing for the better. If you did not work out for them, tell them that you can improve as well. I bet they'd listen and consider that.

Are they perfect? No, but they are as close to a perfect job as I need and want. As long as they keep improving and not making bad changes, I will stay until I retire in 8 years.
Reply to Is Keystrokes a good company to work for
I have been in this business for 15+ years and I can honestly say, I have worked for quite a few different companies (Heartland - THE WORST OUT THERE; Softscript, about as bad and Spheris was so/so) and Keystrokes IS THE BEST!!!  I love my account and my supervisor and they do NOT hassle you as long as you are working. I have never heard a negative thing from anyone in the company yet!  I get paid on time and have taken time off in the last 3 months I have worked for them!  I SAY GO FOR IT!!   Okay, I will get off my  now!!   Anyway.. Keystrokes ROCKS!!
I honestly hope you will have a good experience with Keystrokes

I'm sure that not all the supervisors were as hyper as the one I had - she drove me crazy, wanting me to work practically 24/7. The last couple of months I was there, during a 63-day period, I only had 3 real days off where I didn't work at least a couple of hours which ended up turning into five or six. Add that to working 10-12 hours during my 8-hour work days, and I just plain got burnt out.


But that was only one particular client (if you would like the name, please email me). I am sure there were other clients that she could have given me, but she kept assuring me that this was the best client she had.


So I would just say make sure your lead is 1) looking out foryou and 2) telling you the truth (the third time I caught mine in a lie, I quit).


Good luck!


Keystrokes clinic MTs, do you make good money?

IME it's hard to make good money doing clinic when paid by the line; some of the notes are only two sentences long.  Just wondering if it's any better at Keystrokes, i.e., good combination of short and long notes.


Keystrokes has new insurance (finally) that is reasonable and good coverage. sm
The cost for a single person is $404 per month but they pay 1/2, so it is $202 or $101 per pay check (1st and 15th). I received my papers and card and rx card last week and the coverage is better than the BCBS that I had with others. $20 per visit co-pay, instead of $50.
That's good news. I love Keystrokes, and I hate to think of them selling. sm
The people are great, and I truly feel that I have finally found a home.  Still, business is business.  I have a friend who has been with Transcend for years and is very happy there, but I want no part of it.  I plan on working until I'm 70, so I'm crossing my fingers that the bottom does fall out for me before then. 
Keystrokes....very flexible, tons of work, great leads, good pay...
I love it there...
Ditto for Keystrokes. The two companies seem very similar. Congratulations on finding a good place
It is nice to know that there are growing companies who treat their employees well. Keystrokes is the closest I have come to YOG and that says a lot!
Minimum lines for FT used to be 60,000 keystrokes a day, about 925 lines. Pay was good. Just not a
s
Move on from both! nm
nm
Sometime you have to move on for (sm)
your own sanity.  Working under constant pressure is not enjoyable.  It is important for me to like my job.  Unfortunately, I worked for a place and felt like we (many more than just I) were not being told the truth.  I moved on and so did several others I know.  The company lost a few excellent MTs in the process.  I feel you get more with being straight up than moving through a thick smoke screen.  Sorry this is happening to you, I've BTDT.
Why would you just move on? There are a lot of sm
accounts. You are going to base everything on a few bashers. There are over 300 MTs at KS, some who have been there for a very long time.

My advice? Ask for a different account or ask for assistance on the one you are on. They will help you but maybe you need to go over the person you asked.

I have heard that there is a lead who will not pass on information like that because she doesn't want to lose anyone on her accounts. I know that she is not going to be a lead very long either as I have heard that someone else is taking over her accounts. If you email me, I will help or at least will work to get the right person to do it. I know that it isn't one of my accounts as no one has asked for a change on either of mine and most have been on them over 2 years.
move
May be you need to move then!
Move on.
LOTS of better companies out there than TTS.
I had to move to QA
I broke my thumb playing softball and it still hurts to this day after several years. A lot of people in QA have had injuries of different sorts, but we obviously must have a bank of knowledge and a lot of experience as well. Unfortunately, I have seen some companies stick brand new MTs in QA for some odd reason, presumably because they are friends.

If you can consistently type for 8 hours without getting tired you can make more money as an MT.

One thing that we in QA have noticed is that it seems the highest producers also have the most errors, some of them critical errors. You can tell that they don't proofread or do live checks. They seem to be interested only in the money and not the quality.
MOVE ON! nm
xxx
Why not move on?

If you're that unhappy, why not just move on?  There are lots of other jobs on the job board.  It sounds like from your posts that you are a highly skilled MT and you obviously want to work.  If MDI isn't working for you, then why not look for a new job? 


I feel terrible for you that your experience is not good, but I don't understand why you stay.  Consider taking another PT job with a different company.  You could work it when the work is slow at MDI and if you find that it's better for you, then move on with the new job.  I'm sure no company wants someone working for them that is that unhappy. 


I know that making a change is hard, but it sounds like it's harder for you to stay than it would be to move on.  Not every company fits everybody.  You deserve to be happy. 


If not able to do the job, the MTs should move on
I have never worked at a job where I was asked to do so much work I could not do it. Maybe lack of get up and go or slow MTs, who knows? Why do you get the MTs are being disrespected? They can't do their job, we work production. We all put up with dictators who cannot speak clearly, chew, snort, ESLs. That is the way it has been and will be. The dictators are not changing for us. That person needs to probably find another profession.
Yeah, why would she move on??
She can belittle employees all she wants, does not answer e mails, sends snot grams on a regular basis and steal lines from the employees to fatten her own pockets.