My experience - shock and awe! You must read...
Posted By: oh brother (sm) on 2008-08-06
In Reply to: Any MDI-MD employees care to share their experience? sm - New MDI-MD employee
I worked for them for 5 years. They started out great..paid well and you could choose your specialty. Then, things changed. Bad management. Account leads who don't answer e-mails. They don't let you choose what you want to do that you will be productive on - they stick you on accounts nobody else wants once they find out you can do them and then you're stuck. Well, they ran out of work. I had my choice of a bad account nobody would do on a clinic account or take a 3 cpl pay cut and work contingent in order to get acute care and this was 2 weeks ago so I left. Now they are hiring!! That is just the icing on the cake. They are unreputable and I wouldn't trust a thing they say at this point. They promised me a bonus on one account and then found a reason to not honor it earlier this year after they let me do the account for 6 weeks (kept inquiring where is the bonus?) - they basically used me on a nasty account and didn't honor the bonus. They also offered recruitment bonuses when I hired in - I brought on 3 MTs...got a partial of 1 bonus and never saw the rest. When I was hospitalized in 2003 they fired me...then later rehired me after I was back on my feet a few months later. They just treat people like crap. I put up with a lot of stuff for years I wish I hadn't. I think they're terrible people to deal with honestly and would look elsewhere. But that was just maybe me. Some have an in because they are friends with the leads or owner - they get promoted, special treatment. They become the leads and they cherrypick the accounts. I could say so much more but somebody will inevitably say it is sour grapes. Well, it probably might be after getting screwed so bad after sticking with them for so long and working for them back when it was dial up. I have my suspicions that they are basically just pushing out the older MTs they paid more to work those dial up accounts that they hired years ago now that they have .wav accounts and know that MTs are a dime a dozen and they can get them for much less per line than they had to pay back in the day because nobody wanted to pay unlimited long distance to work for them. Just be prepared to be treated like a number and lied to. You will always be expected to go the extra mile and it will never be appreciated. Not even a thank you. Never once in all those years even an MT week gift of a pencil. All I can say is good luck to you!
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should read ŕ-3 years experience"
nm
I have read that, but wonder if anyone has enjoyed their work experience or.....
if anyone had any problems with the VNC connection as far as privacy issues??? Everything else seems great??
This is going to be a shock...
I know that is going to surprise most out there since most of the posts are negative about SoftScript, but I not only received a Christmas card from them last year, they also gave a little present for MT week, and they sent me an e-card for my birthday. A lot can change in a year, but they did do that last year.
in shock
Good grief, open up... So you made a mistake - fix it, drop it, forgive yourself, and get back to work. Sorry you're having a hard time, but who is better at listening a second time and adjusting than MTs? Good girl! Lucky you - you still have the job!
Blinks - In shock
I've been in the medical industry for quite some time (16+) and I never heard of a student being hired out to QA from school. If this is the case then holy marbles!
It's hard enough getting a good QA position at a decent pay now. I'm thinking of going to the local school and becoming an instructor instead so I can make an actual decent pay that I'm not embarrassed about. I love what I do but the pay sucks. The rubbing two pennies together doesn't work. lol.
No agenda here. Still reeling from the shock
I don't know how long you've worked for Transcend. I was hired in the last six months at 8 CPL, and I had a great account. I loved my job. I transcribed between 20,000-23,000 lines per pay period. Everyone told me how happy they were with my work quality and with my production.
During the last month or so, my line count has begun a rapid downward spiral. The pay period for me, because of my schedule, ended today, and I just managed to squeak through with 11,000 lines to keep my benefits. I'm not editing yet. I'm still transcribing. If this is happening while I'm transcribing, what is my line count going to be when I do begin editing? My account has suddenly been overstaffed, without warning, without any explanation whatsoever. Like I said, I have a great account and used to make very good money. I've questioned this and was offered additional accounts. I'm still thinking about this, but my preliminary conclusion is that I wasn't hired to do other accounts. I was hired to do this one. I'm resisting the other accounts (so far) because I fear that ALL my work on my current account will disappear and be given to the new person. I was there first, and I don't understand why I should have to make less money while learning a new account, while the newest person will able able to make the money I used to make. Secondly, if I have to learn a new account, I may as well do it at a company that is fair, loyal to its employees and trustworthy, if such a company exists. I'm beginning to think that a smaller company might be less hazardous to your life. I'm still considering another account, but I'm quickly losing respect and trust for this company.
My income has more than been cut in half without any warning. I'm no longer earning any incentives, and I've found myself just sitting at the computer like a zombie, clicking the "refresh" key to see if I can manage to snag a job that's been dictated within the last 10 seconds or so. I know I can't go on like this because I can no longer pay my bills and that I have to make a decision very quickly.
I don't know how long you've been there. If it's been for years, then maybe you won't have a problem. Maybe the job security you feel is justified. If you're fairly new, you can take my situation for what it's worth. Just please don't think it can't happen to you. I didn't think it could happen to me.
Re: Outrage and shock over offshoring.
I just wanted to bring this up from below. I am 100% compassionate for the HLers and their situation. But...I don't understand the MTs posting about how offshoring is NOT a fact of life, is not a common situation, etc. There you are 100% wrong. I currently work for a huge national, but am also an IC, and have been around the block. I was ignorant of the amount of offshoring myself until the last year or so, and was apalled to find how prevalent it is. I live in a lazy little town - small beans, so to speak. I applied for a job thru the yellow pages with 3 or 4 little local services. Every one of them used Indian MTs as well. They were tiny little MTSOs - offering me about 4 cpl to 5 cpl with my years of experience. Then my own doctors - every one of them uses offshore MT services - some in Saudi Arabia, some in Irelend, and a few in India - little tiny run of the mill private practice doctors in a little run of the mill town. All have their hand-held dictation equipment, and love the TAT and cost. I worked for Transcend for a while, during which time they proudly shouted America only, go USA, and then - low and behold - started an Indian project - talk about a TAT! In less than a few months, they scrapped the patriotism and went Indian. Now I have found a few small to medium sized MTSOs in my state, and they, too, all have Indian divisions and MTs. IT IS EVERYWHERE. It is way too late to close the barn door. We American MTs were asleep at the wheel, myself included, while this was all happening. But its here - its done already, and we have to figure out something to do. But for any single American MT to even remotely think that the silly doctor right down the road is still using American MTs is just plain ignorant. Its way past that. We all need to come to a reality check before we are all laid off forever. Not sure what to do, but sure want to try to convince you none-believers that the horse has long left the barn and galloped across the whole country. What can we do? I'm game for something, but haven't the knowledge to proceed from here.
No company name given. Now that's a shock. What's the catch?? I doubt the adminstrator will le
stay there anyway so you better apply before it gone LOL..I just don't feel gullible or vulnerable today..
Quit MQ in June - still in shock with new job. Plenty of work, OT available. (sm)
I just can't tell you how fortunate I feel. The bonus program is good and understandable, you don't have to be a math genius to figure it out. I have 2 accounts, great supervisor, pleasant office staff. For those of you still unhappy with your current jobs, keep the faith, there are good companies out there. Good luck on your search.
No, don't feel bad - I didn't pass the editing test, either, to my shock! ;) nm
nm
I read all read all the threads in the "companies" section
of another board, MT Chat, and Googled each one that got positive reviews. If they had a website and a way to apply online, I did so. And that was how I got hired at TRS. They were not advertising at the time. By sheer coincidence I applied to Transcend just before I applied to TRS, and they were not interested in what I had to offer at the time. And now they've got me anyway, since they bought TRS. Interesting how things work out sometimes.
Companies with negative reviews, or company queries that got only a terse I sent you a PM reply, I passed over.
Here, here. Exactly my experience also, even down to the 10 year work experience. nm
:+
I read your post. What do you want me to re-read?
and it seems those are your posts, too, so things just didn't add up and seemed inconsistent. If a place dropped me down to p.r.n. at 7 cpl or whatever and I already had another job where I could get 1000-1500 lines, I wouldn't give the first place a second thought so just couldn't figure out why anyone else would.
Experience versus not as much experience
--same job should equal same pay?...Come back and talk to me in 20 years...
For the most part, old school MTs have a ton more to offer than a newbie, by virtue of the amount that they know. Most old school MTs can do just about any kind of report, because they learned the old way, they used books--Dorland's was a bible--not software and spellcheck, they worked in house, in the environment, they understand things that a new person who has only worked online with their word books, shorthand, macros and software just cant understand.. Why things are done in a certain way... Why it is so important that certain documents are treated a certain way. Why some reports are stat versus others. What you might flag for the hospital and why... When you think you know everything, esp as a newbie, you are doomed my friend.
Also, cont education is something that most old school MTs understand is a benefit for them and a gift to themselves...part of their commitment to themselves and their own education, not a commitment to being a certified MT, it is a personal thing, a standard.
If you don't understand that, I don't know what else to tell you.
Sure newbies can transcribe, it isn't rocket science, but they know what they know, if you know what I mean..(and that's about all they know) if they don't care to continue their education once they are out of MT school.
There's a little more to it than what you have stated here. If you consider yourself an MT machine.. you will burn out sooner than you think.
To Before You Read This
Girl... you are absolutely right on target and now even after I read your comments, I never knew OSi outsourced. That to me is a SLAP in the face. And you are right about the promotions. I have applied for different jobs and told they were already taken. when they have a job available, they KNOW ahead of time who they are going to hire. and you are right about the "welcoming thing, saying welcome so and so, when we didn't know there was a job available Now that I know they ship work overseas, I am totally OUTTA here. And you are right again, you are NOT paid extra fo holidays, weekends, or shift differentials.
OSI........LOL....... read on.....
OSi will promise you the world if they want you bad enough. Then once they get you, the promises are null and void. I see where they are finally following through on their annual raises that they promised years ago that no one ever got....and FINALLY, a holiday incentive? Wow, they must really be desperate.......I worked for OSi for many years, gave them my all and got nothing in return except heartache in the end.........do what you want, but just be looking over your shoulder every inch of the way and get EVERYTHING in writing!
Don't believe everything you read. sm
Most are staying with MQ.
Did you read where it said
39 hour 7 day work week?? Does this mean we are being forced to work weekends? I only browsed through mine.
Don't believe all you read....
I had never even heard of MTStars when I was looking for my first at-home MT job. I would have never accepted the position I currently hold. Every time someone tries to encourage others to apply at "my company" the negative banter that follows only does more harm than good. Just wanted all to know you can't believe even half of what you read on here. Mostly just ex-employees of wonderful companies that couldn't quite make the cut.
Sorry, that should read SM above
nm
I can't read it.
In fact, I can't read any posts regarding Transcend. First time I heard of Yahoo even having a message board about them. If you can still access it, could you please copy and paste it and email it to me? I'm very interested in this, concerning the constant turnover & turmoil with that company. Thanks. 
I cant read it either. NM
aaa
Read above! Read below. Just read!
nm
Please read....
This topic has come up before and this concerns me as well. I saved a post I did on this board a while back. It's edited a little but the message is the same. Here it is.
I've worked in many pathology departments, referral labs, and the like. And I'm here to tell you that there isn't a single pathologist that I have met that is willing to go with VR let alone outsource their dictation. NOTHING will convince me otherwise. As for radiology, I am seeing too much of it being outsourced to ever believe it will go totally VR. Besides, VR is an absolute joke! Y'know that old phrase? Garbage in/Garbage out? Well, there are many docs who have already found out that's just how VR works. Just TRY, and I mean just TRY and take out the human element out of the picture (meaning the transcriptionist) and you will have reports coming back that are even worse than what is coming back from India!!!!! A question here....a very serious one......don't you think that if VR was more effective in transcribing reports that all the companies outsourcing overseas would go with VR before they did that? Something to think about. I've been around since 1990 in this field and they have been saying that VR was going to replace transcriptionists back then. Well, here we are 15 years later and quite frankly, VR hasn't even made it past first base yet. The doctors, the naysayers if you will, the big companies, etc. will be trying to find anyway they can to save money, cut costs and so on and the bottom line is, it will NEVER HAPPEN. The Transcriptionist is here to stay. There is absolutely no way you can take the human element out of this picture and have the absolute best quality reports/charts/medical information system on the planet....PERIOD.
Read MSG
Thank you for noticing!! Yes I made typos.. there are LOTS of MTs that make typos on here. As long as Im not doing it on my accounts I don't really care. I DO make this much on ONE account. I charge 12 cpl GROSS. I do have one Transcriptionist who make about 15000/year, so yes deduct this off the 60,000. This is also PRETAX. I really should not have to explain myself. I knew I would get some posts like the ones I got. I will laugh all the way to the bank with my nice FAT checks, while these negative people struggle at their low paying jobs. :)
Happy New Year!!
You do not know how to read do you?
Who said I still worked there?? I specifically said the entire year I worked there. As in PAST TENSE!!!
read above on DRC
read all the notations
Read this:
http://www.mtstars.com/
second paragraph
And also on the main board at the very top read the sticky post embracing offshoring...
did you read it
Hmmm... and what fact did the other person have except to say she would stand by the owner....!!! And someone already working at a company of course what are they going to say? But everyone will find out for themselves. These are just differences of opinions! Simply that. If you don't agree move on. No big deal. And honestly that person is a cheerleader. Goodness sake.
I still have not read what the lie was. What was the lie?
I think the MTs should know what that was.
then don't read about it..everyone has a right
to an opinion.
as said above, if you don't like it, don't read it.
nm
It is something to read because....
People for some reason did not know how truly open SPi is on their website about their feelings toward US MTs. People were questioning that on this site last week. In case they didn't know...I wanted them to be able to read it for themselves.
Did you read right?
The pricing I read was 17 cpl for gross lines under 2500 lines per month. Most of my accounts do well over 10,000 lines per month which is only 13.5 cpl and that is very fair for large company. I charge 12.5 cpl but I pick up and deliver and print. And at that price it is hard to pay someone 10 cpl to type as you only get 3.5 to (I get 2.5) cover all of your expenses. Unless I read it wrong and if I did then please slap my wrist. Those 4 to 5 cents per line that a MTSO makes has to cover a lot of things and if you have a QA person on top of that then you make very little per line. That is why I stay so small as the more you grow and the more IC's you have the more headaches of coverage, quality and other things. Anyway just had to say what I read was 17 cpl for anything below 2500 lines per month.
I read that too
last week all of the financials were in process. Today, at least according to our daily report, it became official. I sincerely hope that this guy is true to his word, especially considering all, at least to me, the talk from our team saying how this is going to be a good thing and that they have not sold us down the river.
that should read get RID of the changes, sorry. nm
nm
From what I read
They are probably backed up but I would leave the vet's name and number, telling them the vet will tell them what it is and if it was their product. That might carry more weight. Most likely every sick cat is being called about whether it is the food or not. Don't give up, vet bills are outrageous and they only take cash up front I know - been there - but after 2000.00 my cat lived (not this food crisis but a couple of years ago). Maybe your vet would call them that might carry more weight.
just read this
You must have posted at the same time I did.
This company is paying you when it is convenient for them. In other words, they are in trouble. Why do you want to stay with a company that does not value their employees? You deserve better.
Read the above again. nm
I read it again and (sm)
it sounds to me like you are saying people have to edit offshore, or send it offshore, or whatever you mean to get a paycheck, and what I am saying is there are other companies to work for.
Have you read.........
Everything about them on this page?????
Please read before considering the Q
I left MQ after 14 years of dedicated service. It is a horrid place to work these days imo. There was such a lack of work the last year I was employed and yes, I do all work types and high ESL as I am very experienced. US MT/MEs are given the bottom of the barrel in work and even I had trouble with the dictator's speech barriers. Not just the lack of work but the low pay. Was told I would never get another raise, kept losing supervisors, had to work nights and weekends, unindated with stupid e-mails then no reply when questions asked to supervisors, and on and on. MQ likes to keep their employees in the dark about just about every decision until the last minute. You should check out the MQ Board and you'll see how unhappy so many are. I got out about a month ago and am so happy with my new place. Bottom line - MQ cares out their Indian and Vietnamese employees before their US of A and that was my boiling point! Good luck with your decision.
At least he can read which is more than I can say for the
dunce we have in there now.
That's how I read it too!
Count me in...doesn't hurt to try anyway!
Please read it again.
The ad does not say that you get double pay if you do not work.
Did I read their ad right?
Is this just a medical coding company?
tell me if I read this right...
MTStars ad: Experienced US MTs....
Synthescribe's website: ...Synthescribe's production and Quality Assurance center at www.synthescribe.com to learn more about our team located in Quezon City, Metro Manila, Philippines.
Should I be wary?
Yes, I would say you read that right.
Scary.
same as TTS read below nm
nm
I did read it again.....still don't get it...
I don't know anything about an employee who couldn't spell a name. That is what is confusing...please enlighten me.
I have read...
that they subcontract their work out to other transciption companies that then do send the work offshore. So while they don't necessarily offshore themselves, some of their work is still done overseas. Seems shady to me to boast that you don't offshore and then turn around and then subcontract to a company that does.
I will see if I can locate the article for anyone interested.
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