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Sounds like they haven't changed much since they were Edix.

Posted By: sm on 2006-06-03
In Reply to: spheris hangover - halfpass

That was the biggest waste of time for me. I literally would be at my desk on and off for 12 hours to try to get 8 hours of work. We got the same excuse, holiday slowdown. BS is right! Hello! Halloween is not a holiday that people take off and vacation for. They were sending as much of that work to India as they could. Of course they asked us for a list of the worst dictators on our account, which we foolishly provided. A few weeks later, that is all I would get, the worst of the worst. They sent the best dictators to India, and we had to fight for the scraps of crap that was left. Get out, get out now, don't wait. Best thing I did was quit that job. It will suck you dry, monetarily and emotionally.


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Evidently things haven't changed since I left. Sounds like they've gotten worse - LOL
nm
The owners haven't changed, MT supe hasn't changed
I've been in their office. I know the people. It is a sweat shop and you will never be paid a decent amount or get respect. You won't know which is a good or a bad day for the person you report to until you literally get yelled at.

They have to offer bonuses because their reputation is that bad and nothing has changed. You may get work that has been recorded 3 times from some of the worst accounts you could ever imagine. They take accounts no one else will touch. That hasn't changed.
so your point may be that things haven't changed.
nm
Everything I read suggests that unfortunately things haven't changed...
at that time the Suits were making promises ... like a 2-hour TAT on all WTs ... and they were willing to allocate as much manpower as possible to win the contract ... it was nuts.
Well sounds like nothing has changed. I work there now and it is exactly as you say.
Not sure how long I will stay.  I wonder what kind of turnover they have with the lack of work, poor sound, etc.  You would think they would get sick and tired of training new people.  Their accounts arent what I would call easy accounts to learn.  I guess it works for them or they would change their ways.  With all the complaining these hospitals they have do about things you would think they would try to keep good MTs.  I have never worked for a place with so much complaining about crazy stuff as they people do.  
That's a shame. It sounds like things have really changed. sm

I was there for 5 years and always thought that D really cared about providing enough work for everyone.  Maybe all of the industry changes have caught up there too.  I hope things turn around for you and everyone else.  Although I do not have a family, I am my only source of income, and I know how scary the no-work situation can be.


Good luck!


I haven't started yet, but it sounds like the IC is truly an IC position. sm

While you are training, you are expected to work days, then it sounded like they leave you on your own.   You are required to work 1 weekend a month if you do not have a weekend day in your normal rotation.  Everyone is an IC until you have completed 6 pay cycles (3 months), then you have the option of becoming an employee.  Your rate of pay is determined somewhat by your line count.


As for the platform, it is their own.  They say it is easy to use, that it is Word-based.  There was a post below saying it is NOT MT friendly, so I really do not know.


I am not sure if this helps, but I'll tell you anything I know -- just at this point what I know is not much.   Good luck!  



Sounds like me, I got it today and I haven't worked there since 2005
WEIRD!
They changed buildings so maybe the phone number also changed...
They are still going strong...
Yep, I liked it better when it was Edix too.
z
Transcend will go the way of Edix
when they pulled the huge pay cut on their platform and struggled until the company was sold, MQ who had very innovative ways to cheat their employees and their customers and is in trouble. This is all about $$$ in their pocket - make a big profit early and then leave the company and let it fall apart.
I worked for them when they were Edix and
they were terrible to work for.  You couldn't even scratch your arse without them calling and asking why you weren't typing and I have heard that it has gotten worse since they became Spheris.
Spheris, did it used to be EDIX
nm
Spheris/Edix, sm
After working for this company for 6 months and not being able to achieve my normal line count, I started snooping if you will into their computer system and found MT line count and line count (not verbatim but like that). The mt line count was lower than the line count. Sure enough, every report was about 35% lower in that regard. Even a friend of mine saw the same decrease in her line count and we both could not figure it out. I asked my supe about and she said someone would get back to me. Guess what, no one ever did. We both quit.

You are just another victim of that company. Sorry!!!
Spheris Edix side
Notice how you didn't get any responses? That's because there aren't any good things to say about Spheris.
Used to work for Edix - how is Spheris?

Hi,


Used to work for Edix.  How is Spheris?  Have been out of the field for a few years due to health issues.  Want to hear it all - good and bad.  Thanks,


Hopeful MT


That was me and Edix fired me due to chemo
.
The old Edix, before they put in the new platform, and before they were sold.
Team leaders were professional, they kept the team members informed of what was going on within the company, made sure the full time employees had enough work, and went the extra mile to provide samples for difficult dictators. It was as close to working in an office as you could get without actually being in an office. If they called you, there were no interruptions or background noise from family/animals, etc. Business was business. They were flexible. We got feedback monthly on our performance. After they changed platforms, everything changed and information was top secret so we were treated like mushrooms. I think most of the good team leaders left at that time, too.
That might have worked when co was still Edix, things are different
z
Edix versus Spheris
I worked for Edix a number of years ago, but I never worked for Spheris after Spheris bought out Edix.  Is there anyone who worked for Edix and did not leave when Edix was sold who could tell me what changes were made and if they are worth working for.  I saw some posts below about not being able to make the line count for the day.  Is this a sign that things are not good with Spheris?
Is Edix former management at Transcend?
nm
Oh, yeah, I still do have the Edix cookbook...
and yeah, I do remember a cookie jar; I believe that went to the local thrift store. Yep, former Edix employee.
when I worked at Edix ... (now spheris) (sm)

when they were trying to get more hospital accounts within a system, they would promise them the moon and assign an absurd number of MT's to my accounts ... so that I got virtually NO work on my regular accounts and had to ask for more accounts -- which became time consuming and more importantly NERVE WRACKING to work on so many relatively new accounts all at once -- again -- some of which I got very little work on .... (very different from really learning one or two accts, adding another -- learning that -- then adding another -- truly I was a wreck -- oh and my line count truly sucked -- so when I saw there was an opening at a local MTSO, I lept ... I was stressed out and making no money ... and I had been on these teaching hospital accounts (my favorite) for over 5 years ... sad)


That's what the message above about accounts up for renewal (as in contracts) meant ... in my case, Edix hoped to get more hospitals in this national chain (most national hospital chains, I think, use more than one service so that if something happens they aren't completely left in a lurch) -- at the time I left probably almost 10 years ago, Edix also had a VERY unstable platform that was down a great deal ... trust me -- it was hell


Can someone offer anything good to say about EDIX side
of Spheris.  I really need this job, but I have heard some not so good things about EDIX side of Spheris.  Also, there are no recent posts regarding EDIX, so can someone offer up their good experience with them.  The last I read, they do not pay for spaces and dock for errors.  I am not looking for a fight on this board.  I just want someone's elses opininion on EDIX side of Spheris.  I really appreciate this and I thank you and god bless.
I can certainly remember Edix and the change to Spheris....
Hi Miss Willy..I certainly remember the Edix days. I LOVED Edix and haven't found a company that truly yet matches what they were and how much they appreciated their MTs. I stayed through the switch, unfortunately, and then left just a little bit later. Spherix really was not the best place to be. Maybe it was because of the changes, but I really disliked it and had to get away. Probably should be grateful that we are both out of there, because they are a global company now.
reCan someone offer anything good to say about EDIX side
There is not an EDIX side. It is one company Spheris.
I left EDiX/Spheris after 8 years there to come to Webmedx. SM
I moved over here in 2003 because I knew the recruiter and she told me it was a great place to work. She was right. The benefits are fair, the work plentiful, the bosses fantastic, and the QA staff wonderful. Good luck!
I have worked for MQ, Spheris back when it was Edix, Transcend and OSI. TransTech is by far the bes
The pay is decent, probably not the highest in the business but not the lowest either. The benefits are good. Pay is always on time. Great bonuses. Great communication and most of all I really like the people and it makes me enjoy being an MT again.
EDiX ...hated the platform, absent mgmt, no support.
........................................
EDiX--hand's down. A 4-letter, totally dysfunctional outfit. nm
/
If you made a graph of all the things taken away by Edix/Speris in the last 5 years.....
You would be shocked, although it has been 6 years since it started.....

first charging for errors, about 6 years ago (they stopped that), then insurance changed for the worst, regrading hospitals to their advantage so you would make at least 200. to 300 less a pay period, the list is long, long, long. I can go back 6 years up to 2 years ago when I finally left.
sure sounds swell. Sounds like 2350 ln/day @ 4 cents/ln=$90./day
in order to figure how many line needs to be produced to make $500 per pay period. ie, how many lines an hour needed per 8 hour day --at your rate.

So say $450 a week would be $90 a day.
For example, if making 4 cents a line,need 2,250 lines a day, 281 an HOUR (to listen through and edit) to make this great wage of $90. a day FOR ALL THIS SAME SKILL, TO KEEP UPDATED WITH CHANGING MEDICAL COMMUNITY. nope Better at Jack-in-Box Pass it up.
System great, pay good, everything great, but most managers from old Edix, problems, poor people ski
when you are out of work, you are out of luck. If you are good at brown-nosing, are tough enough to be without any self-esteem, and have maybe money coming into the household on the side in case you tick someone off, then you may succeed, for a little while.

Don't ever ask questions or have problems with anything. Don't ever have a problem. Don't think you will have any control over anything you do, either.

A few 'good' managers remained when I left, but the new ones were all from the old Edix, and were completely into numbers, cared nothing for individual MTs...if there is work, you BETTER be working. If there no work, you will hear nothing, no one will help you.
They seem to have changed since I did..
I worked for them 6 years ago. I was an employee, I see now on their website they only hire ICs. I was very happy with them, basically could work when I wanted as long as the reports were back when due. However, they somehow decided that their pay scale was unfair to new hires, so those of us who had been there, got knocked down to the new hire scale and everyone basically had to start from scratch to level the playing field. I quit shortly after, was not going to take a pay cut. I believe at this same time they also started sending some stuff offshore, not something I was ready to deal with. If they still have the same owners (I think the guys name was Ed), I found him to be very rude and only interested in himself and his $$. I believe about 6 of us all quit at the same time because they downright rude. I am now with a big national and making about double what I did with Accutype because of better systems and support.
So nothing has changed...
Thanks for the headsup guys. I passed the test with them and received an email, but I guess nothing has changed from past posts.

Thanks again
I see nothing has changed in the last
year since I left MDI. This is exactly how they operate on every level. A lot of people don't mind but I stayed for way to long and have a much better position now without all the drama from MDI! Good luck to you.
Pay Changed
I also agree that you should not take the job, but if they did offer to come up to the original offer I would still not take it. In my mind, this is a either a very unorganized company or a manipulative company and either way it is unlikely things would change once actually working for them.
Must have changed
Their training period used to be for 4 weeks--it must have changed within the last year.
Unless it has changed
you get paid for training what you will be paid for when out of training.
i changed this yr from emp to IC (SE)
left the Q for another job...and i'd have to suggest job #2. I have been an employee for several decades, and wish i would have found the joy and freedom of being an IC-type years ago. I have my medical insurance through BC/BS of my state, and do that so i am free to change jobs if i want to. I get a little higher deductible and the premium is not so bad. As far as a computer, i decided to have a backup for my desktop and just yesterday purchased a laptop online from Circuit City (sale goes off today) for a toshiba A215-S4697, $600 (includes printer/wireless router/security software). That's less than half of what i invested in my desktop. Maybe that would be of interest to you? Feel free to e/m me if i can be of any further help. Either way, good luck!!
looks like nothing has changed much...
the owner gave me some sob story about how she wouldn't make any money if she paid us more than 1.5 cents/line to edit. PLEASE!!
Unless they have changed
since last year when I worked for them, and I doubt they have,stay away from them. They STILL call me and want me to call them and act as though I never worked for them before; I worked there 4 months. Cannot understand any of them when you need to talk to someone, never had any work even after they promised there would be plenty of work. I finally threw in the towel and left. Couldn't feed the family that way. I definitely do not wish this company upon anyone.
Could have changed but..
I elected NOT to take a position with them because the pay was the worst ever. They had VR accounts that they paid 1.5-2 cpl on I believe. There is NO way I'd do ANY work for that.
Nothing has changed.
They have told some that they have 'optimized' their work pool to eliminate the cesspool, but we are STILL getting cesspool. Nothing but empty promises.
May be old but NOTHING has changed
.
She must have changed!!!!!!sm
This woman must have changed! She was the most moody, strange, and rude person years ago when we worked at the same company.  But I think back then, she had a substance abuse problem. not sure
I think she changed her name.
I read old posts, but don't remember specifics.  I think it was something about work drying up.
JLG has not changed
Their QA staff is rude and not helpful.
Unless the law has changed
it is the physician's responsibility to ensure that the record is correct when his name is signed to it.  I used to have a dictator who always ended his dictation with I have signed but have not read this document or something like that.  Every time  I typed it I thought fool!
They changed their name, was it Healthscribe before? If so
they don't pay very well. 
MDI-MD MTs: Has something changed with Bayscribe?

very consistently without pushing myself too hard, 300 lph if I did push myself.  But 250 without much effort.  The last several weeks I seem to only get 200 to 220 lines per hour just transcribing leisurely, and even when I push myself I have not been able to get up to 300 lph; more like 250 when I push myself.  I don't get it.  I have worked there for a few years.  I have been with Bayscribe since it started.  I'm just wondering if headers aren't being counted anymore or something.  And I do copy the document and paste it into Word and do a line count on it, and the line count comes out the same - but there is definitely something different.  I have always loved MDI but I just can't survive on 200 lph and I'm going to have to go back to my own accounts if it keeps up like this.


I was just wondering if anyone else had noticed a difference?