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Used to work for Edix - how is Spheris?

Posted By: hopeful MT on 2005-08-31
In Reply to:

Hi,


Used to work for Edix.  How is Spheris?  Have been out of the field for a few years due to health issues.  Want to hear it all - good and bad.  Thanks,


Hopeful MT




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Spheris, did it used to be EDIX
nm
Spheris/Edix, sm
After working for this company for 6 months and not being able to achieve my normal line count, I started snooping if you will into their computer system and found MT line count and line count (not verbatim but like that). The mt line count was lower than the line count. Sure enough, every report was about 35% lower in that regard. Even a friend of mine saw the same decrease in her line count and we both could not figure it out. I asked my supe about and she said someone would get back to me. Guess what, no one ever did. We both quit.

You are just another victim of that company. Sorry!!!
Spheris Edix side
Notice how you didn't get any responses? That's because there aren't any good things to say about Spheris.
Edix versus Spheris
I worked for Edix a number of years ago, but I never worked for Spheris after Spheris bought out Edix.  Is there anyone who worked for Edix and did not leave when Edix was sold who could tell me what changes were made and if they are worth working for.  I saw some posts below about not being able to make the line count for the day.  Is this a sign that things are not good with Spheris?
when I worked at Edix ... (now spheris) (sm)

when they were trying to get more hospital accounts within a system, they would promise them the moon and assign an absurd number of MT's to my accounts ... so that I got virtually NO work on my regular accounts and had to ask for more accounts -- which became time consuming and more importantly NERVE WRACKING to work on so many relatively new accounts all at once -- again -- some of which I got very little work on .... (very different from really learning one or two accts, adding another -- learning that -- then adding another -- truly I was a wreck -- oh and my line count truly sucked -- so when I saw there was an opening at a local MTSO, I lept ... I was stressed out and making no money ... and I had been on these teaching hospital accounts (my favorite) for over 5 years ... sad)


That's what the message above about accounts up for renewal (as in contracts) meant ... in my case, Edix hoped to get more hospitals in this national chain (most national hospital chains, I think, use more than one service so that if something happens they aren't completely left in a lurch) -- at the time I left probably almost 10 years ago, Edix also had a VERY unstable platform that was down a great deal ... trust me -- it was hell


I can certainly remember Edix and the change to Spheris....
Hi Miss Willy..I certainly remember the Edix days. I LOVED Edix and haven't found a company that truly yet matches what they were and how much they appreciated their MTs. I stayed through the switch, unfortunately, and then left just a little bit later. Spherix really was not the best place to be. Maybe it was because of the changes, but I really disliked it and had to get away. Probably should be grateful that we are both out of there, because they are a global company now.
I left EDiX/Spheris after 8 years there to come to Webmedx. SM
I moved over here in 2003 because I knew the recruiter and she told me it was a great place to work. She was right. The benefits are fair, the work plentiful, the bosses fantastic, and the QA staff wonderful. Good luck!
I have worked for MQ, Spheris back when it was Edix, Transcend and OSI. TransTech is by far the bes
The pay is decent, probably not the highest in the business but not the lowest either. The benefits are good. Pay is always on time. Great bonuses. Great communication and most of all I really like the people and it makes me enjoy being an MT again.
Yep, I liked it better when it was Edix too.
z
Transcend will go the way of Edix
when they pulled the huge pay cut on their platform and struggled until the company was sold, MQ who had very innovative ways to cheat their employees and their customers and is in trouble. This is all about $$$ in their pocket - make a big profit early and then leave the company and let it fall apart.
I worked for them when they were Edix and
they were terrible to work for.  You couldn't even scratch your arse without them calling and asking why you weren't typing and I have heard that it has gotten worse since they became Spheris.
That was me and Edix fired me due to chemo
.
The old Edix, before they put in the new platform, and before they were sold.
Team leaders were professional, they kept the team members informed of what was going on within the company, made sure the full time employees had enough work, and went the extra mile to provide samples for difficult dictators. It was as close to working in an office as you could get without actually being in an office. If they called you, there were no interruptions or background noise from family/animals, etc. Business was business. They were flexible. We got feedback monthly on our performance. After they changed platforms, everything changed and information was top secret so we were treated like mushrooms. I think most of the good team leaders left at that time, too.
That might have worked when co was still Edix, things are different
z
Is Edix former management at Transcend?
nm
Oh, yeah, I still do have the Edix cookbook...
and yeah, I do remember a cookie jar; I believe that went to the local thrift store. Yep, former Edix employee.
Can someone offer anything good to say about EDIX side
of Spheris.  I really need this job, but I have heard some not so good things about EDIX side of Spheris.  Also, there are no recent posts regarding EDIX, so can someone offer up their good experience with them.  The last I read, they do not pay for spaces and dock for errors.  I am not looking for a fight on this board.  I just want someone's elses opininion on EDIX side of Spheris.  I really appreciate this and I thank you and god bless.
Sounds like they haven't changed much since they were Edix.
That was the biggest waste of time for me. I literally would be at my desk on and off for 12 hours to try to get 8 hours of work. We got the same excuse, holiday slowdown. BS is right! Hello! Halloween is not a holiday that people take off and vacation for. They were sending as much of that work to India as they could. Of course they asked us for a list of the worst dictators on our account, which we foolishly provided. A few weeks later, that is all I would get, the worst of the worst. They sent the best dictators to India, and we had to fight for the scraps of crap that was left. Get out, get out now, don't wait. Best thing I did was quit that job. It will suck you dry, monetarily and emotionally.
reCan someone offer anything good to say about EDIX side
There is not an EDIX side. It is one company Spheris.
EDiX ...hated the platform, absent mgmt, no support.
........................................
EDiX--hand's down. A 4-letter, totally dysfunctional outfit. nm
/
If you made a graph of all the things taken away by Edix/Speris in the last 5 years.....
You would be shocked, although it has been 6 years since it started.....

first charging for errors, about 6 years ago (they stopped that), then insurance changed for the worst, regrading hospitals to their advantage so you would make at least 200. to 300 less a pay period, the list is long, long, long. I can go back 6 years up to 2 years ago when I finally left.
Spheris has work and they would love to have you work
z
How is Spheris to work for? TIA nm
x
Spheris, anyone work for them...

If you work for Spheris could you email me off board and let me know what you think of this company as I have an interview call with them the last week of May.


Thanks,


Lynn J.


I work for Spheris now. I don't know what their SM
health insurance will be like in a month or two when we find out our benefits (or lack of same). I don't know if they will even offer health insurance. That is what I am most frantic about.

I have friend at MQ and she says it isn't so bad. I know, I know, I hear otherwise, but honestly the money is secondary to insurance right now.
You don't want to work at Spheris, for sure, run, run. nm
.
Do you work for Spheris?

When I worked there a year ago they actually asked us to voluntarily make samples of our work to help train our overseas replacements, ON OUR OWN UNPAID TIME, yet!  


Strangely, many of us declined, since our replacements were already getting the best accounts, better company computers than we had, and company sponsored picnics and bonuses (which we did not get).  Somehow the spirit of giving a little bit more wasn't upon us. 


Does anyone work for Spheris?...sm
I ask because my friend was telling me about a friend of her's situation.  This girl works at Spheris, and the amount of work has went down so much she said that one day she only got to work 2 hours.  She said her pay has went down $400 per month.  She is so stressed she sits and cries.  I don't blame her.  Does anyone on here work there and also having this experience? 
I work for Spheris too. SM
I completely agree about the platform. It's terrible and it's designed so you don't make any money.

However, getting angry at Indians isn't the answer. I personally believe the place is owned and run by Indians, but I don't consider that a major problem. It's just that their platform stinks.

If you still feel like discussing it, feel free to email me. I'm as disgusted as you.
Spheris...no work
I don't know what to do.  Since starting I have been out of work.  WHY DO THEY HIRE IF THEY DON'T HAVE WORK???  My sup said to change my shift.  I took this job for the shift.  I don't really have the option to change my shift.  I am so sick of this.  I am in CA too.  Don't they legally have to pay you if they are not providing you work for your scheduled shift?  I need to look into that.  I can't afford this.  Okay, vent over.
I was very encouraged about Spheris when I went to work for them. sm
Just speaking from my own experience, I feel like I should never have accepted a position with them in the first place, mainly because they didn't offer SE status. However, I did work for them for several months before finally throwing in the towel. To be honest, I don't know how I lasted that long.

The main thing is line count. Although I have averaged more than 300 lph for many years, I couldn't get over 65 lph average with spheris. On a really good day, I might get 75, but it had to be a perfect day where nothing went wrong with the platform, docs were clear, didn't have to look anything up, etc. I started thinking they must have been creative with the way they count lines (or it may be a combination of things such as not getting paid for demographic info, etc), but I can't prove it.

Low line count could also be due to:

Requirement to read e-mails before even getting started to work. Ordinarily that would be a reasonable request, but first you have to weed through the 50 or so that are not even for you (but come to you anyway!!!)-- and they keep on coming all day long. Total waste of time that you don't get paid for.

Searching the specifics (pages and pages) slows you down. And specifics is really a misnomer because there are a lot of exceptions to the specifics, such as do it this way - unless there's going to be a blue moon, in which case, don't do it then unless BOS - or doc - or clinic says okay; however, never mind what they say if the blue moon occurs on the 17th day of the month - unless it's a Tuesday. I know that sounds ridiculous, but that's the best way I can explain how it is.

Needless to say, I found it very difficult to accomplish anything under these circumstances. I expect to have account specifics and to have to do some looking up, but I feel that a company like Spheris should have most things, such as referring docs, clinic specs, etc., in their database and use a hotkey to access them and insert into the document. The first company I ever worked for (7 years ago) had this, so I know it can be done.

The time clock was also an issue for me - I don't mind giving a general schedule of when I'll be working, but I don't want to punch a time clock, and I'll never do it again unless someone wants to pay me an hourly wage.

You can't use your own expansion program. They use Shorthand. It's a good program, but it's pretty unlikely that you can merge your own shortcuts into it.

I wasted a lot of time, and lost a lot of potential income, while working for Spheris. I thought they would be a perfect fit for me for several reasons. One: Because they were well-known, I thought that they would offer job security as far as checks being on time, etc. But if you only make $150/pp, what difference does it make!

So while I was still with Spheris, I searched the MT Stars ads, and I discovered there are a lot of small companies out there that don't get a lot of attention. I applied to two of them and accepted SE work from both. They're very well-run, have a lot of work, pay is on time, and after only the second week working for them, my line count more than tripled what I made after several months with Spheris.

Sorry this is so long. I hope it helps a little in your decision.
Spheris never runs out of work
I have never run out of work working for Spheris.
Spheris low work load
Thought I would respond to the post about Spheris at the top as soon we would be booted off the page.  Yes Healthscribe did outsource to India all along.  As a matter of fact they were very proud of that fact.  They did not send all of the work over there and seemed to keep plenty for their US MTs, however, that is exactly why Spheris took over Healthscribe is because of the India link.  That is the main reason they bought Healthscribe, which is exactly why they are letting all the good MTs go and not paying them, etc.  They want them to quit.  Cheaper than paying unemployment when they eventually let them all go as all they ever wanted out of that deal was the link they had to India and India employees.  That is no secret and is exactly why they are all being nudged out of work.  The work is there.  Your work is there, it is just being sent elsewhere and where as it should be illegal, well it is not.  It is just morally wrong and not very American but I think those types of things such as morals and being proud to be an American get thrown out the window when these companies see $ in their pockets.  Good old fashioned American pride is not important to these people anymore and thus the results we are seeing.  It will be lost for our children and even worse for our children's children.  That is why it is so important for us to stop going to hospitals or write to our hospitals that outsource and to get everyone you know to do it as well and make a big stink.  That is why it is important for every American MT to rebel and not work for these companies, for their slave wage, etc.  They will always need some American MT for that one account who does not want their work overseas and I know Spheris has a few of them, and if they cannot get an American MT to work for them, well, ....I guess they loose that account eventually, and as they get more that want their work brought back to the U.S. and they have no MTs from the U.S. to provide that to them, they lose another account and so on.  Eventually the work will get sent to the companies who do promote strictly U.S. work, where it belongs, and the goal of being the largest company, which is what Spheris is striving to be will slowly start to shrink and then American people, we have one.  Give that some thought!!
I was out of work at Spheris the second day I was there, and it has continued. SM
I'm sure it depends on a lot of things, but I am looking elsewhere.
I work for Spheris, and I have no complaints. SM
I am level 8 (I think there are 10 levels), I make 9.18 cpl. I have been with them for 6 months. Go for it.
Spheris is good to work for.
I worked for Spheris for a while.  I thought they were very good to work for.  I have no complaints.  They were very flexible on my hours when I needed it. 
Anyone work for Spheris? Would appreciate any info

You can email me if you would like.  Thanks.


Oh, you work for Spheris Mom2? Me too.
Not knowing what the heck they are going to do next. Boy, I need a change.
I work for Spheris and have not heard this but sm
the MTs are the last to know.
job offer with spheris, anyone work for them?

they want me 2nd shift, 50% VR and 50% transcription so they say.


Any good things about this company?  anyone?


Spheris isn't the only company getting prior MQ work....sm
our company has also picked up several million dollars worth of business that MQ used to have because of the clients either having been overbilled by MQ or fears that they would be with all of the legal problems MQ is having.  Other current MQ clients are getting bids for when their contracts expire so I expect the MQ "tumble" to continue. 
How do you get to work for both. Spheris told me it was conflict for me to have another job.
Especially with a national company. They wouldn't even talk to me about why I should leave MQ for them as long as I worked for their competition. How did you swing both jobs. I know MQ doesn't have a problem with me taking another position but Spheris was anal about it.
What is the word on Spheris? Are they good to work for? sm
Would like to know pay range for experienced MT, monthly deductions for insurance, etc...run out of work?
Any other Spheris MTs running out of work consistently? NM
xxxx
Spheris is not a good company to work for
I stayed with Spheris for as long as I possibly could, and pleaded with them for more work. I was without work more than I was with work. It was a nightmare. They have very poor communication and I ended up in a big hole because of them. They tell you one thing and then do another.
Spheris a good company to work for or maybe
Transend?   I current work for MQ and even though I like my job, I am not too sure if it will be here seeing as all of our work is being sent to our friends in India.  I was wondering about Spheris.  I was going to apply to them about 3 years ago before I got my MQ gig... Would you say that they treat their  employees fair and not bounce them from account to account?  Do they change their employees schedule like crazy?  I really appreciate you taking the time to read this and maybe answer me back... lol!  I am a single mother so MONEY is really important right now.  My bills arent but 1700.00 and you would think that I would be able to make it... but NOPE!!!  In fact I am in the hole!!!!
Spheris sends most work to India. SM
They are most certainly NOT a company to work for, if you are a single mom.
I work on Winscribe for Spheris. Its a piece of cake. sm
It shouldn't take no more than 5 minutes to learn.
I did not work for Spheris when I used Vianeta. It was a differenc company. nm
:+
Anyone work for Spheris doing VR? Could you share experience, pay, line count etc..
Also, what are the benefits like i.e., medical insurance etc??