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If you made a graph of all the things taken away by Edix/Speris in the last 5 years.....

Posted By: Moving on on 2007-08-16
In Reply to: Ain't it sad that better than nothing is the bsset Spheris can do? LOL - Spherson

You would be shocked, although it has been 6 years since it started.....

first charging for errors, about 6 years ago (they stopped that), then insurance changed for the worst, regrading hospitals to their advantage so you would make at least 200. to 300 less a pay period, the list is long, long, long. I can go back 6 years up to 2 years ago when I finally left.


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That might have worked when co was still Edix, things are different
z
I left EDiX/Spheris after 8 years there to come to Webmedx. SM
I moved over here in 2003 because I knew the recruiter and she told me it was a great place to work. She was right. The benefits are fair, the work plentiful, the bosses fantastic, and the QA staff wonderful. Good luck!
You are too much...I made almost 60k five years ago
working in a similar recruiting/QA position for a small company. It varies widely. And it is a whole lot nicer position than MTing..well just about anything is IMO. Stop being so envious.
Speris
I would not recommend this company to my dog. I worked for them and did not make any money. Spent to much time looking up doctors, addresses, etc. from a list of 3000 doctors. I was lucky if I made $3.00/hr.
Speris
Awful company to work for. The pay is lousy. Major micromanaging.
I made upper 40s with them 6 years.
My insurance was around $350 a month family coverage. I have been gone from them about a year.


I made $13/hour 14 years ago
nm
I made 20.00 an hour 3 years ago -
Even that was not enough money for all the garbage I had to correct.  I went back to straight typing.  Make more money now with lots less stress!
I have been doing this for over 30 years .. I made more in 1983 than I do now . sm

However, I still make a decent living.  What burns me is when I see these cheesy ads telling women they can take their course  (and spend $$$$) and instantly make $50,000 .... you know that doesn't happen.


I was lucky and had the advantage of being trained on the job when I was a junior in high school (my mom was a lab tech and friends with the director of Medical Records).  No matter how good the at-home course is (or is not), to me, you just can't beat the hands on experience of having the benefit of someone else's ears .. but I guess those days are gone like the wind.


I don't know much about painting gourds, but I thought about sitting on a beach in the carribbean and selling cheap crap to tourists .. care to join me?  


I made in the low 50s at Spheris 4 years ago.
Yes, you can.



Sorry, but I made more than that as a grocery cashier 7 years ago (nm)
x
I've made in the upper 40s and low 50s for several years now.
From 2 top nationals. Yes, it is possible.

Can everyone do it? No. Some people are better at it than others. Some can put their headset on, hit that pedal and keep on until it's all done. Others cannot sit still, don't have a very good skill set, are easily distracted or listen to too many complaints by others. Never let others help you decide how to feel about YOUR job.

Some of it will rely on your skill set, your mindset and your self-discipline. Some of it will depend on working for a company that you are comfortable with - comfortable with their set up, how work is divided, their base and incentive pay, etc. If you're upset, you'll not perform as well. If you're unhappy, you'll spend more time being upset than working and being productive.


Are they kidding, made $1.25 per report over 20 years ago. nm
x
I've made $35,000 for the years I worked there. SM

I would have to kill myself for $50,000 and I don't choose to do that.  I give you credit if you were able to achieve it. 


The pay rate has been lowered there now, due to SR.   The rate of pay at MQ has always been higher, but this field is dying out where ever one goes. 


What about those who made 12 cents a line only a few years ago
you have no problem with reduction in pay, are you serious? making less money is truly okay with you because you sympathize with those poor administors and owners of the companies who should have the money instead.

I respect your talking about bad work habits but what type of transcription to you do, what percent ESL may I ask? You do realize it is not humanly possible to jump through all the hoops just right now to make that kind of money, not unless you are lucky enough to work on 'good accounts' which are usually saved for those who also do QA, and for new people or whoever gets or however they get it I have no idea.

you must type so many lines a day, but your quality better be 98-100% or you lose benefits and pay and also you must never complain or speak up about anything or you will get the worst dictation on the system only to have your work gone over with people who are paid hourly so they can pretend quality is what matters when we all know what really matters is the hospital saving money for the CEOs and their families.

if anyone cared about the patients, I mean truly cared about the patients as we are expected to do, the whole system would not have gone to capitation and nonprofit to a for-profit business. Halls in hospitals would not be filled with patients who have no one to help them and who lie there moaning and groaning while the nursing staff is cut back to less than skeleton crew, or any kind of ancillary service is outsourced and moved out of the hospital to save money, no matter that elderly people suffer because they may not be able to drive all over.

I could go on and on but it no doubt will be lost on where you are at.

This country seems to be becoming more 'sadistic' and less compassionate day by sorry day.

where were people like you when the money was flowing freely, were you protesting for lower pay - do you want to take lower pay right now because I am sure your boss will oblige...
Been a few years since I worked there so things
may be different now.  But, I had to rerecord, account was 85% Indian, can't remember pay, but it certainly wasn't enough to compensate for having the combination above.  The office was also calling me up to 6 times a day, not necessarily for anything work related either.  They seemed to be so disorganized that they had to call several times a day to ask questions instead of just asking everything at once.  I didn't think their system was that user friendly either.  I only lasted a couple of months. 
Thanks but all it brought up was things from 4-5 years ago.
How do I find some current things? It'd be nice to think that over time, something, anything has changed to a positive way, but I'd be lying if what was going on even that long ago doesn't give me pause for thought.  I want to think that a few years ago people weren't getting paid on time but I could be wrong on which company I am remembering.
Various things have happened over the years
But I was an employee then, not an independent. You could go ahead and go, probably would not have a job when you returned or you could work and accept the terms. I planned ahead of time 1 year to take some time off to attend Thanksgiving dinner/stay out of town, boss said ok and when it came down to time she had forgotten, I would not have been paid and she said oh I guess you want your cake and eat it too. A couple of days later I came into her office, told her I had been to bingo, won the $300 prize that night, taking off and yes, I guess I could have my cake and eat it too. That was a big lie but she did not know. My father said to get things down in writing from then on. Being as you need the job, that is what you had to do but others fall into this same spot I am sure.
Yikes, I guess that says it all for this field....I made that over 15 years ago!
Guess it's time to move on :(
Yikes. I made 8 an hour 9 years ago starting. nm
x
I made 8 cpl when I worked for them 3 years ago. The ESLs were really horrendous, though.
Even the English speaking docs were bad.  I just couldn't make any money with those accounts.  Maybe things have changed in 3 years, but it was not a pleasant experience for me.  It was my very first MT job.
They have not had ICs in 5 years but the decision was just recently made to have PT employees. sm
There are pretty strict guidelines they are adhering to with regard to part-timers. They must have a set schedule of 8 hours one weekend day or 8 hours both weekend days and 4 hours at least 3 evenings per week. The days have to be the same every week.

So if you are looking for say MWF 6-10p and all day Saturday, it would work well for you. If you are looking to work whenever you want, it would not.
Why should I go back to making 9 cpl when I make 11 cpl now?? I made 8 cpl over 12 years ago.
nm
You're welcome. As I said, this was 5 years ago or so. Things could have changed. sm

I would just be careful.  They used to have a woman in the office named Crystal.  I would call and tell her I had run out of work, and she would just laugh and tell me to take the day off!  How nice ... except that I needed the money.  In all fairness, though, I am sure they could not have stayed in business and kept employees if they kept on that way.  I read awhile back that if you pay $20 each check or something like that that they will Fed Ex your check to you, so maybe they are trying, although I don't think you should have to pay for it. 


Good luck in finding something.  I know what it is like to be the sole source of income. 


CURRENT OR PAST RADIOLOGY SPERIS MT'S

I am looking for any and all feedback regarding Spheris and their radiology transcription.  Any MT's out there past or present who can give me any information??  Thanks a bunch!!!


I worked there for abour 4-1/2 years and made excellent money.
I hated to leave but I was only scheduled PT but allowed to work up to 40 hours a week as I wanted. Certain family obligations made me have to choose between FT at Spheris or my local accounts and I chose my local accounts.

I was pulling in about $40,000 a year.
Not true. I worked at Transcend for years and things have

For years people at Transcend were very friendly and the only time things got really heated on the forum were over personal opinion posts like politics and stuff.  Not any more.  More and more people are to the point of not knowing what to do with this company anymore.  People who have been there years and years have quit or are quitting, and I think most of the peers that are happy are relatively new and haven't seen the downward spiral.  A friend of mine quit a while ago and said she got a letter about a month after she quit asking her to sign a release saying she wouldn't take Transcend to court or be party to any claims relating to her employment with Transcend.  If things were that hunky dory they wouldn't be so scared that they need to ask people to sign waivers when they leave.


I cannot say enough good things about Keystroke, not just one month but years
I remember when they were having growing pains and I was with another company and saw them on this board. Lee even got on to defend her company. At least she cared and nothing but good things have happened to this company. She still cares. Recently complaints were of running out of work and needing secondaries, and high insurance. She contacted all MTs and has been working on and from what I understand is correcting all that. She is a hands on owner and appears to deeply care for the Transcriptionist even though she cannot see our faces.

All of my posting is from hands on experiences and if for 2 years I can say this is where I want to retire after all the other companies I have had to go through, I am only trying to help and not post pie in the sky hoopla to rope anyone in. This is a down to earth, straight shooting company that I am sure is in it for profit but deeply cares for the transcriptionists who work for her and not make that profit while we eat 69 cent pot pies because our pay checks are so crummy. it takes time even for a good transcriptionists to get familiar with a new account but if the dictation is fairly distributed (I mean first in, first out, unless other arrangements are made between you and the company) then there is hope and a chance to make a living. I don't think it is fair to complete with your team leaders for dictation because they will always win and you will be left with what they do not want as they have dictation goals too with some nationals along with supposedly helping you. That is my 2 cents.
In REPLY TO: What do you call 6.5 cents?? - Geeze, when I started out 15 years ago, I made 8 c
6.5 was the offer for one place and the second offer was 9 cents. I chose the second offer :). Rough out there indeed! There are even places paying per report now... I saw 75 cents, $1.10, $1.15 and $1.25. Ain't good for Rad.
Made 1200-1600 per week paid on a gross line for 5 years!
It CAN be done. The key is either a really high line rate or canned text over and over again with very small accounts. I had a little of both and then some harder stuff thrown in. It also helps if you work like you are on fire most of the day. Needless to say, that gravy train ran out of juice and now I am back to *normal* pay of around $750 per week at another company. SO many variables out there with the *how much do you make?* question.
Isn't Wal-Mart the company that lied/replaced labels several years back with Made in USA? nm
,,
I've been there for years, work on the DSG1 side of things, pay on time, direct deposit, more
feedback lately.  I have always found the staff and MTs helpful and friendly.  Work does fluctuate, but if you have a few accounts, should keep you busy, also sound quality can be an issue but mostly okay.
Yep, I liked it better when it was Edix too.
z
Transcend will go the way of Edix
when they pulled the huge pay cut on their platform and struggled until the company was sold, MQ who had very innovative ways to cheat their employees and their customers and is in trouble. This is all about $$$ in their pocket - make a big profit early and then leave the company and let it fall apart.
I worked for them when they were Edix and
they were terrible to work for.  You couldn't even scratch your arse without them calling and asking why you weren't typing and I have heard that it has gotten worse since they became Spheris.
Spheris, did it used to be EDIX
nm
Spheris/Edix, sm
After working for this company for 6 months and not being able to achieve my normal line count, I started snooping if you will into their computer system and found MT line count and line count (not verbatim but like that). The mt line count was lower than the line count. Sure enough, every report was about 35% lower in that regard. Even a friend of mine saw the same decrease in her line count and we both could not figure it out. I asked my supe about and she said someone would get back to me. Guess what, no one ever did. We both quit.

You are just another victim of that company. Sorry!!!
Spheris Edix side
Notice how you didn't get any responses? That's because there aren't any good things to say about Spheris.
Used to work for Edix - how is Spheris?

Hi,


Used to work for Edix.  How is Spheris?  Have been out of the field for a few years due to health issues.  Want to hear it all - good and bad.  Thanks,


Hopeful MT


That was me and Edix fired me due to chemo
.
The old Edix, before they put in the new platform, and before they were sold.
Team leaders were professional, they kept the team members informed of what was going on within the company, made sure the full time employees had enough work, and went the extra mile to provide samples for difficult dictators. It was as close to working in an office as you could get without actually being in an office. If they called you, there were no interruptions or background noise from family/animals, etc. Business was business. They were flexible. We got feedback monthly on our performance. After they changed platforms, everything changed and information was top secret so we were treated like mushrooms. I think most of the good team leaders left at that time, too.
Edix versus Spheris
I worked for Edix a number of years ago, but I never worked for Spheris after Spheris bought out Edix.  Is there anyone who worked for Edix and did not leave when Edix was sold who could tell me what changes were made and if they are worth working for.  I saw some posts below about not being able to make the line count for the day.  Is this a sign that things are not good with Spheris?
Is Edix former management at Transcend?
nm
Oh, yeah, I still do have the Edix cookbook...
and yeah, I do remember a cookie jar; I believe that went to the local thrift store. Yep, former Edix employee.
when I worked at Edix ... (now spheris) (sm)

when they were trying to get more hospital accounts within a system, they would promise them the moon and assign an absurd number of MT's to my accounts ... so that I got virtually NO work on my regular accounts and had to ask for more accounts -- which became time consuming and more importantly NERVE WRACKING to work on so many relatively new accounts all at once -- again -- some of which I got very little work on .... (very different from really learning one or two accts, adding another -- learning that -- then adding another -- truly I was a wreck -- oh and my line count truly sucked -- so when I saw there was an opening at a local MTSO, I lept ... I was stressed out and making no money ... and I had been on these teaching hospital accounts (my favorite) for over 5 years ... sad)


That's what the message above about accounts up for renewal (as in contracts) meant ... in my case, Edix hoped to get more hospitals in this national chain (most national hospital chains, I think, use more than one service so that if something happens they aren't completely left in a lurch) -- at the time I left probably almost 10 years ago, Edix also had a VERY unstable platform that was down a great deal ... trust me -- it was hell


Can someone offer anything good to say about EDIX side
of Spheris.  I really need this job, but I have heard some not so good things about EDIX side of Spheris.  Also, there are no recent posts regarding EDIX, so can someone offer up their good experience with them.  The last I read, they do not pay for spaces and dock for errors.  I am not looking for a fight on this board.  I just want someone's elses opininion on EDIX side of Spheris.  I really appreciate this and I thank you and god bless.
Sounds like they haven't changed much since they were Edix.
That was the biggest waste of time for me. I literally would be at my desk on and off for 12 hours to try to get 8 hours of work. We got the same excuse, holiday slowdown. BS is right! Hello! Halloween is not a holiday that people take off and vacation for. They were sending as much of that work to India as they could. Of course they asked us for a list of the worst dictators on our account, which we foolishly provided. A few weeks later, that is all I would get, the worst of the worst. They sent the best dictators to India, and we had to fight for the scraps of crap that was left. Get out, get out now, don't wait. Best thing I did was quit that job. It will suck you dry, monetarily and emotionally.
I can certainly remember Edix and the change to Spheris....
Hi Miss Willy..I certainly remember the Edix days. I LOVED Edix and haven't found a company that truly yet matches what they were and how much they appreciated their MTs. I stayed through the switch, unfortunately, and then left just a little bit later. Spherix really was not the best place to be. Maybe it was because of the changes, but I really disliked it and had to get away. Probably should be grateful that we are both out of there, because they are a global company now.
reCan someone offer anything good to say about EDIX side
There is not an EDIX side. It is one company Spheris.
I have worked for MQ, Spheris back when it was Edix, Transcend and OSI. TransTech is by far the bes
The pay is decent, probably not the highest in the business but not the lowest either. The benefits are good. Pay is always on time. Great bonuses. Great communication and most of all I really like the people and it makes me enjoy being an MT again.
EDiX ...hated the platform, absent mgmt, no support.
........................................