Home     Contact Us    
Main Board Job Seeker's Board Job Wanted Board Resume Bank Company Board Word Help Medquist New MTs Classifieds Offshore Concerns VR/Speech Recognition Tech Help Coding/Medical Billing
Gab Board Politics Comedy Stop Health Issues

Serving Over 20,000 US Medical Transcriptionists

Team Lead Help

Posted By: Webbie on 2009-02-19
In Reply to: If you have to, go over their head - Team lead

So, if you don't mind me asking, to make sure I go the proper route, when you say team lead, are you referring to our STM? I have not been with the company very long and I am not familiar with the position of a team lead. I plan to take your advice. Please email me if you would rather communicate that way. Thank you.

Complete Discussion Below: marks the location of current message within thread

The messages you are viewing are archived/old.
To view latest messages and participate in discussions, select the boards given in left menu

Other related messages found in our database

Too bad they got rid of Indian team leads. My US team lead is the worst.

As a former OSi team lead.....
I will say that the main reason I left the company is because I knew it was not right to ask people to work extra when they could not report it on their time sheets.  And, yes, an account coordinator, has definitely recently asked people to work extra but not report it.  This has been going on a long time.  Time should be recorded as time actually working not what you put on a time sheet.  That is ridiculous.  The majority of my MT's did work extra but did they get paid overtime?  No!  This is SO not right!!!   ');>
she did it while a team lead too
What exactly is a Team Lead?
team lead
You have it all figured out. How can I even respond to such brilliance. Until you understand what my job entails and how much I'm paid, might be smarter just to stay quiet. You know about 1% of what I do for Cardioscribes.
Response to team lead

You say that you contact everyone who is assigned to you - maybe the short circuiting is happening in HR. Someone is offered a job and then the HR person doesn't forward appropriat paperwork or email to the necessary people.

That's bull...sorry..but I'm team lead and
spread it elsewhere
Your team lead/boss

In general, do your bosses respond to your e-mails with questions about your accounts, etc? My boss does not answer any e-mails. All of my e-mails have been our accounts and not just B.S.

I'm an OSi team lead but can't leave
but I can leave OSi and have received 2 job offers that I'm mulling over right now. I have to make a decision by tomorrow before the jobs are snapped up by someone else. They are running out of spots for new hires.
Have you asked your team lead or ROM? sm

When I started I did a few reports, they were checked and then I was opened up to the pool within the first day.  

Um..as a team lead you are paid
hourly so of course the low amount of dictation available does not impact your bottom line. 
Team Lead Help with Cherrypicking
If you are a team lead for the Web, can you tell us who else can we tell if our STM doesn't seem to want to do anything about it when you have complained? What other option do we have?
$14 hr for pt team lead rest production
and yes all we do is assign jobs when coordinator is off, easy money though
Apply for the new team lead job at Deventure
You're so silly. Your a team lead

and a front for an Indian business.  You should be ashamed of yourself.  Answer this -- their website gives a US address.  You know where the work is coming from and managed - I don't have a problem with the Indian MTs and work -- it's the false advertisement.  So, you're saying you actually condone and have no problem representing a piece of the sham? 

Also, as a TL for this company, you are not portraying yourself in a leadership position -- you should be portraying yourself as an example and mentor.  If the Indian angle doesn't put a sour note on this company, your posts and representation of them does.  Good luck in your lovely position.

Hey KS Team Lead - I really think you should stop responding. You are making yourself
and your company look ridiculous and unprofessional to the extreme! If this is indicative of how KS does business, it's no wonder they are flat.
Keystrokes lead MTs and management team are great. I am sure I
will be flamed but I really like my lead and have never had anything but positive experiences with anyone in Keystrokes.

The nay-sayers will start their bashing now I am sure.
I'd ask your team lead. She would know but I will tell you that we're already out of work toda
guess everyone wanted the bonus. I find it sad that we'll get back logged because no one wants to work a regular schedule, yet come a holiday bonus, and everyone is obviously working. It's too bad we couldnt have that bonus rate as a standard. You'd see a lot more motivated people in this business. Most of us are burned out on pounding the keyboard all day and gain so little. I guess so much for a holiday bonus when there is no work. Kind of defeats the purpose..Oh well...I'm vented for today.
It is correct information, someone accidentally sent out an email from their Indian Team lead.
As a shift lead I made $15 an hour, but did QA plus lead duties...
I also worked terrible hours with no differential for them. I think it just matters on the company.
opppss meant purple team, not red team.
Sorry, I meant the purple team.
? for any lead at Keystrokes. What does a lead do?

Do they do QA, mentor, or ....? 

You can e-mail me privately if you like. 

Some of us choose neither to lead, nor be lead!
I guess I just don't have that 'pack mentality'.
Are you a lead or IC? Only getting 8 here!

you are a lead?
I can't believe that.
TO KS MT and KS LEAD - sm
I am not a basher, but I just wonder that EVERYTIME a thread about Keystrokes is started, one or both of you come on here and JUMP down the throat of ANY poster, calling them bashers. What do you call your attitudes and responses? Surely, if Keystrokes is the wonderful company you say it is, it shouldn't need to be defended the way you both do it (which sounds suspiciously like management talking), and would stand on their reputation? I have to say, I don't work there, never have, so don't accuse me of lying or not cutting it, but both your attitudes leave a bad taste about how things really are behind the scenes. You seem to be doing more harm than good for Keystrokes by the tone of your posts. Makes an outsider wonder what you both are protesting so much about?
I am a KS lead
I do not assign the work on my account. The facility routes the work to us. Cannot speak for other accounts that I do not work on. However, as has been said before, I find Keystrokes to be honest and pro-transcriptionists.
Then don't become lead
and you will continue to love it. Leads are the ones who are verbally abused by management at the whim of whatever account they are over.
I don't know but seems she was a lead in name only nm
Maybe it's your lead. sm
Email me, I will help. I have a great relationship with Becky and Karyn and sometimes they don't know if they leads don't tell them. I am a lead, and busy as can be on my accounts, so I could use you if no other accounts. I also know that there are always new accounts, three in my area alone in the last 2 weeks with 4 more going live in April. I will try to help.
KS Lead
Thank you for your response. Do you know anything about the ExText platform? Is it easy to use, fast in performing various functions, with few technical problems? I've seen pro and con on ExText and only know that it uses a different pedal. Do not know how it compares to other platforms.
KS Lead
Sorry - just to clarify, did you mean ExText was compatible with Shorthand, or only the ones you mentioned for radiology?
To KS Lead...(sm)
I was just wondering why KS does not pay any bonuses - such as quarterly bonus, if you do more lines than required, or anything besides base pay for lines typed.  I know they don't pay overtime, but have they ever considered any incentives for doing more than required lines?  They seem like such a great company to work for, and the incentives really do work, was just curious. Appreciate your input.
Who is your Lead?

Shift lead

MTs were required to transcribe during our shift, and the shift lead part will now be handled by the team leader.  I have a good line rate and am happy to be typing, no problems here.  They are still a good company to work for.

Lead MT elimination
I hope the lead MTs stuck together and told Medware where to put their offer of transcription and/or reviewing.  There are better companies out there who will pay more! And will treat you better. 
Maybe talk to your lead and ask....
how it works? Don't you see the job numbers and what order they come in if it's in a pool? What kind of account is this for, acute or clinic? I would honestly ask and let her know you're not happy about with this.
Thanks, Jo...I am going to just ask my lead tomorrow (sm)
As I explained to anon2 above, I am on Meditech with a C-Phone so the ER accounts on that platform might be more limited...but I'm going to ask..Thanks again!
Conversation with my lead. sm
I had a long conversation with my lead a few days ago and then talked to her again this morning. She told me that Keystrokes is concentrating on employee relations above all else and that is why the benefits have been changing/improving, why there has been so much positive feedback, etc. I have never had a problem in the 2 years that I have been there, but she says that they are working to make things even better.

I know that they have a lot of new accounts coming on and a lot of people that will need to be hired. They are working on the health insurance changes and increasing some of the other benefits in order to get some of the MTs that are disgusted with other companies.

They want to be the best out there, and they have my vote!
I have never posted before! Must be another lead. nm
I'm totally with you, KS Lead
It is absolutely ridiculous and IGNORANT to call someone a moron or any other name just because they stated a fact that you don't like or don't want to believe. I have been with KS for several months, and it is the absolute truth that they have gotten SEVERAL new accounts recently, and more are coming in. A lot of the new accounts are coming from other companies that they are very unsatisfied with or do not want their work being outsourced outside of the US. I know this for a fact because I have one of the newer accounts as a backup, and I was given several new accounts to choose from as my backup! It sounds to me like some people are just plain jealous of people who are happy with their jobs/companies because they are miserable with theirs, so they resort to immature name-calling on this board for no reason at all, other than to show off their immaturity and ignorance. All I have to say is GET A LIFE! If you don't like or don't agree with something that someone posted, then simply ignore the post! This board was meant for people to come on to get information on companies, not calling each other names like we are in the 2nd or 3rd grade! This will be the last time I post on this board as well...ever.
Are you the KS Lead that goes to the higher ups?

If the higher ups are telling you they are getting 20 accounts, they are probably counting each dictator on one account!  Would that make sense!  I'm being sarcastic.  Is it working?  LOL  Think, people, think!!!  LOL  - laughing at this whole thread.  It is hysterical!  I LOVE THIS BOARD!!!   

If Keystrokes was so fantabulous, they wouldn't need to post on here to hire!!!!!!! 

Get real. KS LEAD
Get over myself? Sheese, you sound just like the quality-type folks I had to deal with at KS.

Perhaps you were a miserable recruiter, which is why you felt the people you were supposed to be luring to a position with your company were 'the most miserable group of people in the world.' Sweet attitude.

If one is considered 'difficult to work with' because they value their time and ability, then, yeah, I suppose I am 'difficult.' Better that than an unhappy doormat.

Not that it matters, but with my experience, I got seven job offers within 48 hours of sending out my resume. I'd heard such great stuff about KS on this board (and only this board oddly enough) that I took that position.

The so-called trainer they hooked me up with was a complete tool. The platform was a joke and the trainer had no idea how to answer my questions.

Simply enough, I moved on and found a company without the 'tude. (And without the cut in pay.)

Obviously you love KS. Obviously I don't.
Deal with it.
My lead at TTS is a manager at

a different company too. She hasn't been at TTS long but can never be found either.
Yes, these are definitely questions that you need to ask your lead
Not on here. That is why we have leads.
Sorry, there is no lead on this account yet,
otherwise, I would have asked.

Have you talked to your lead? sm
My accounts are busy. They were slow for 2 weeks but picked up, asking for extra help through this week!
My lead was nice...
okay management or lead or whatever...

I was a lead at KS 2 years ago...sm
and I put in my lines like everybody else on my team. Unless you are in a very large account you can't make a living without putting in lines yourself, and not all of their accounts are huge. Just my experience.
peronally, I'm trying to become a lead - sm
I hear they have all the luck of the draw! I'd work 24/7 for that kind of 'in.'