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There is no way punctuation is giving SM

Posted By: QA on 2008-08-13
In Reply to: What is your QA percentage? sm - Wondering

you that low of a QA percentage.  No way.  There have to be other issues (typos, incorrect terminology).  Even on short reports a couple of commas do not give you a QA score in the 80s.


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punctuation
First of all, we in QA do not have time to QA emails and do not try to be perfect in posts or in emails (give me a break once in a while) ...but I learned my punctuation skills in high school and in college English 101 and also from feedback prior to becoming QA. Dates should always be set off with comma. Nonessential clauses should be set off with comma. You don't understand this because you either never learned to diagram a sentence or you forgot it or you just don't care. There are sites on the Internet where you can learn this if you care. Why do MTs resent punctuation correction..do they think they do not get paid for commas?
It mostly was punctuation..

That I get counted off for, no major mistakes and yes my line count did drastically increase.


wow, what happened to all my punctuation
I put in the post above???
Your punctuation when to AlphaHeaven with all sm
the spaces that aren't counted anymore! :)
lol It's a punctuation issue!
MTs ... plural ...more than one

MT's ... possessive ... something belonging to one MT

MTs' ... plural possessive ... something belonging to more than one MT

You're too funny with your holier than thou crap! LOL

I MEANT NOT DINGED FOR PUNCTUATION!!!
NM
Punctuation errors, not spelling
Didn't see spelling mistakes, but plenty of grammar/punctuation errors.
Who cares about punctuation and grammar?
With the doctors using EMR and VR without editing, these things are a thing of the past.  Medical records are a mess and nobody cares.
Punctuation and grammar still counts
As much as some may hate taking time to use the correct punctuation and grammar, it is still a part of the medical transcription industry. The ability to decide between correct and incorrect grammar and punctuation separates us from the machines.
Well, gosh, it has a punctuation component!!!
Because that's the big problem with all the VR work...a misplaced comma (or comment, coma, or karma in VR speak). I think they still have a way to go until they get a system that has enough real intelligence to figure out and translate when a dictator is repeating himself, correcting himself, stumbling over himself, or yawning while he speaks, or has the ability to go back three paragraphs later and fix what Dr. Mumbles said at the beginning of the report. Of course, all the MTSOs and hospitals looking to cut costs will p*ss away beaucoup bucks on this before they realize it's not the godsend they though, but not before they've driven down wages and driven up the unemployment rate. I'm all for technology, but let's work on getting something that will make our jobs easier, not these feeble, futile attempts to replace the Transcriptionist entirely.
if only a punctuation mark in an email address is wrong,
the email cannot be delivered to the inbox It has to be 'exactly' the same email address, exactly to the smallest detail.

Fishy, fishy....


This issue IS... Do you want your QA that determines your errors, including punctuation, Indians.???
I have no problem maintaining quality and agree that 98% and above is acceptable and definitely quality what we all strive for, I just am offended that someone I cannot even understand and they cannot understand me, being the ones doing the quality checks on my work. That is my issue with it. You have not been there long enough. I was there a few months before they started bothering me. The problem was that I would tell them No, I cannot do the stat right now as I am logging off and they would still keep asking me. What part of NO in the English language is that hard to understand. Good luck with that.
I agree. You still have to know punctuation, proper English, tenses, sentence structure, etc. Show
s
I'm giving them a try (sm)
I was impressed that they contacted me within 10 minutes of my submitting my resume.
Not giving one's best
One person's best is not the same as another person's best.

In fact, one person's so-so may be higher or lower than another person's 110%. The problem here is when we get treated like we come from a cookie cutter or mold.

A person who has been doing this for 30 years can do a so-so job and may be doing it better than a person with 10 years doing their best. It all relates to experience.

Why would someone not give their best? Hmmm,go work for MQ for a year and see if you give your best. It would seem a person gets demoted for doing their best in that situation.
giving your best
I think those of us who have been doing this for years and years have for the most part taken pride in the jobs we do or we wouldn't have lasted in the business. But these days it's extremely demoralizing to do your best only to have your pay cut to the point that you wonder if it's even worth trying anymore. The respect should be mutual. The employer definitely has a right to expect our best, but we shouldn't have to feel like we've invested years in something only to be treated like we're pretty much worthless and certainly dispensable. To have your salary cut in half after years of working hard and perfecting your craft is beyond insulting. We're in a field where our employers can legally pay less than minimum wage and get away with it and some of them certainly don't mind taking advantage of that fact. And as long as there are enough people willing to take whatever they dish out, I don't see that changing.
try a second job before giving up first job.
nm
You are giving out the wrong
info.  The hourly wage job is for midnight to 8 AM, NOT for any other shifts.They need coverage for that shift only.  All other shifts are cpl plus incentive.
Not giving references
You folks need to contact the Department of Labor as well as an employment lawyer. You have a right to a reference. Do not let these people get away with this!
Yep. Which is exactly why I'm giving up on nationals.
nm
Why don't ya try giving the transcriptionists

a limited number of doctors to learn in the areas they were hired for?  NOOOO....gotta know 15 doctors.  Then you folks want us to fill in on an emergency in a field never tried before by the transcriptionist...the Transcriptionist tells you she's never done that but you say....ahhh...you won't have any trouble...please???  She says yes and tortures along trying to figure it out for pennies on the dollar.  Two days later she is still struggling along, has told you several times, but you say you're doing great...Two days later you send her an e-mail saying that if her work doesn't improve you'll have to dock her pay.   Stick it man.


Lets see....doctors specialize but we who make peanuts have to be able to transcribe ALL specialties or are punished.  Wake up.


 


 


How about giving me a break?
I am the MT who seemed to upset a lot of you with my post below about MDI and the lack of work for some. Unlike what many of you surmised, I also need a regular income, a daily line count that I can depend on and I work far more than 1-2 hours per day and always have. I am also an MT who has been kicked to the curb by enough MTSO's to make me want to quit this profession at times and work at just about anything else. What I was saying below is that MDI, at least for me, is trying to get me more work and guess what? I have more now! Yes, everyone, they are being helpful and NICE! When compared to others I have worked for, who have also been low in work at times, and who have told me and other MTs who ask for more work, to basically get over it and wait it out or go elsewhere, I think I prefer the treatment I have received with MDI far above the others. If a nice company doesn't cut it for you, then go to the many out there who don't give a rat's behind how they treat you. They are not hard to find. When the work is there, you will be worked to death and when it isn't, they could not care less. Heck, you can make good money these days working on a garbage truck, so if nice isn't important,what's stopping you?
giving notice

To anyone that has left Spheris, did you give two weeks notice?  If you did give two weeks notice, did they just tell you to quit then?  After almost 6 years, I'm finally getting out of there. 


I'm very tempted to just quit and not give notice, however, I have about 3 days of PTO time also I don't want to lose. 


Also is it normal for anyone in an employee situation to have to get someone to cover your hours if you want to take off?  I'm going to a bridal shower in another state and needed a day off and was told I had to find someone on my team to cover my hours otherwise I couldn't have off.  Also whenever I ask to have a day off I'm always asked Why?  Why is it their business?  So glad I'm getting out of there. 


giving notice
in most states, if you give notice to a company, and they tell you to leave then, they are responsible for reimbursing lost time, etc - because you gave notice and expected to work and earn money. Check out your state and verify. this would go for any company requiring a notice period.
TT giving MT's no explanation on why all this

This is certainly a mystery to me.  Announcement of Jesse being gone was heartbreaking.  He was such a good tech guy, but these loss of working hours due to server problems we are having is not due to anything but Dictaphone, it appears.  The **check back every 10 minutes** is getting old. 


It seems that chunks of work disappear when these problems occur, so don't know where the work goes when server goes down.  Hopefully, TT is not outsourcing to another service again, as we have been SO LOW on work for the past month or so. 


I just wish the upper mgmt. would give us an explanation for all these server problems as of late so that we would not wonder about why this is happening.  Maybe some of you can explain to us.  Maybe I am just out of the loop.


Giving notice

If you are required to give a 30-day notice to your current employer and don't have a start date yet for the new job you were just offered, when would you actually give that notice?  Now that you intend to take another job or when you actually have a specific start date for that new job?  Thank you for your advice.


From above: they are giving you. I bet facilities are
x
I think they are just giving you the times
they need people. Just because you are IC does not mean that you can work whenever, only when they want you to or need the help. They can tell you that they only have work between 12 noon and midnight, so that would be when you would work for them. Just because you are IC you cannot tell them to let you work at 8 a.m. if they is not when they need the help. They do have a little leeway, they just cannot set a strict schedule.
Not giving a patient's name
is a HIPAA violation. Report her to your supervisor.
I was giving you a compliment...
that even though you only type clinic and for 1 American doctor, you are valuable to them. But nevermind--I'll take it back if it will make you feel better. :)
LK - GIVING YOURSELF A RAISE?
Hey LK - I'm always looking for different strategies to increase my productivity. Would you care to share what techniques and strategies you used to give yourself that 13% bump in productivity? I could sure use some ideas once in awhile!

TIA :-)
What is the reasoning he is giving?
I did have one company tell me that I couldn't have any file sharing type of program on the computer I would be using and would need to uninstall all other platforms. I ended up not working for them as if they want to tell me what I can and cannot have on my work computer, then they need to provide the computer.
Giving orders?
It wasn't an order, just a suggestion from someone who has been through the no work situation before. Sorry, I was not replying to your post, just added it at the end of the line.
Would need permission from the OP before giving

I would not feel comfortable posting that information on the Board without the Original Poster’s permission, since it contains personal names and addresses.  TransTech is probably reading every one of these posts right now and you could be management for all I know.  LOL.  Suffice it to say that this is public information and can be researched if you know where the headquarters of TT is and how to access court filings in that county.  


I am giving my opinion, which is what the OP asked for
nm
As a recruiter, I hate giving these as much as...
...most people hate doing them. It's actually kind of painful to listen to someone who just can't figure out the answers, or is wrong and wants to know if the answer was right.

For someone who tests well over the phone, it's a breeze and I enjoy them, but for those who don't, it's a difficult experience for everyone involved, and it still isn't necessarily a perfect indicator of whether they can do the job.

I still prefer transcription tests, where MTs have the time to settle in, proofread, and aren't put on the spot.

Recruiting isn't an exact science, unfortunately. Ah well.

Just my 0.02.
Without giving away my exact pay rate....sm
I can tell you it was above 8 cents a line.   I'm sure it also depends on how well you test, how much experience you have, and what account you will be on also.
This person is giving you bad info--
I used to work for TransHealth and they're not perfect but don't pay attention to what this person is saying. You get benefits almost immediately, I used ShortHand when I was there, and they were pretty flexible. Some of the accounts are not so good, but you get that anywhere.
I applaud them for giving feedback. YOU, however,
should learn to spell (with meaning!!) before you go slapping people around. Advise indeed... pfffft.
Medware is giving work to her.
x
And they are giving me hearing loss
their cell phones go off, they are right next to the dictating phones and they do not know whether to answer or call back, you can tell they are picking them up and looking because you are getting an ah, ah, ah and then leaving something electronic close to the phone because all of a sudden we have this horrible loud screech in your ears. My hearing is sensitive!
Why Wendy? She is only QA, right? I don't think she has the powers that you giving her.
Debbie or account manager would make more sense to contact -- not a QA person!!!!!!!
No one is giving a straight answer on this at TT.
nm
Not bitter..just giving my experience
nm
That is not fair, why did they sit on the dictation, that happens a lot usually giving it to ....
themselves (if they also have quotas) and to people who have been there longer. I personally have that happen with 2 parttime jobs I have, and why did she get work after stating she was not going to be jailed for no work. We all want a life beyond a computer and insensitive people who do it to you because they do not have face-to-face contact and can blow you off over the internet. No one stole work from you, they were stealing it from you, she said after she told them what she would do, she got work. You say you now know why you are out of work, she got it. She got nothing until she said she wasn't going to be put in jail by a computer with no work from her company.
expose the companies by giving their name
nm
How long to give it before giving up?
I applied for a job with Gulf Coast Transcription.  Took the test and passed.  Was hired.  Was told would have to sign paperwork.  After a few days of not hearing anything, I emailed and asked to please let me know what is going on to which they responded they needed to know if I could work as a subcontractor.  I told them yes (which I know we had discussed before) but only for the rate they had quoted me in the beginning and yet again contact has dropped.  Should I just give up?   These companies can be so frustrating and I think well if it is this hard in the begining, what is gonna happen when it is time for my paycheck....
CPSI is giving me fits...
It's the system the hospital uses, so my MTSO has no control over it...it has either been disconnecting me or is so slow that I can't get anything done.  I have work in my cue, but I can't do it because of this problem, and now it is out of TAT.  No one's working who can fix this at this time of night either.  Of course, this is the first time it's done that.  They need to use a better system then CPSI....I always liked ChartScript.  Now it's almost the end of the work day (not even my normal work day).  Guess I'll have to keep trying.
What has this to do with giving minimum performance????....s/m
It is the other way around: The extensive usage of Autocorrect, normals and macros, InstanText, etc....makes an MT a typing machine.
Expanders, normals, macros, Autocorrect, where you also enter ONCE the right spelling and the right cap or not cap and it's automated, no need to use your brain anymore, just a '
click' and the computer does the rest for you.

What are you talking about? I think YOU have forgotten how to use your brain and have become a typing machine, unable to reason 'like a human, thinking human being.'

You see, the introduction of ASR made the usage of Expanders almost obsolete.
Christmas is about giving not receiving...

I think that's what most posters were angry about in regards to Did anyone get a bonus for Christmas? 


Christmas is about giving! 


I am an IC.  I expect nothing.  The one online MTSO I work for is my client.  End of story.  My other two accounts are my clients as well.  They are not my employer; none of them.


For those of you who are actually employed and are not ICs, maybe you would expect something.  But in my opinion Christmas is about giving and not expecting to receive.


May you and yours have a safe and happy holiday season! 


Unless you giving specific details, not
general comments, they cannot know who individuals are.