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Serving Over 20,000 US Medical Transcriptionists

You are wrong...not the person you are thinking of

Posted By: sm on 2009-02-05
In Reply to: Spelling - Dawn

If I was a person who you were unable to offer a position then how would I know that you often misspell and use words incorrectly in your emails and IMs? I am not the person you think I am.

I did not say anything about your work. Just offering a kind suggestion to you so that you are aware of the misspellings and misused words. It does not look very professional and does not give MTs much faith in QA when the person heading the QA team has trouble spelling simple words.


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You are right, I was wrong. Wasn't thinking. nm
.
"to SO WRONG"" Not thinking this out are you?
I would terminate the person who instituted this DOCK YOUR PAY Absolutely. You are punishing the victim. She is being victimized. This is a no-win situation but the head of the department comes out better.

Say you were unfortunate to have a pimp who wanted more money, the victim was already doing 8 per hour, the pimp decided it will now be 10 per hour or you will be docked for the 8 you already did.

Say you had 6 children, worked full or part time and your husband wanted you to also care for his sisters 3 orphaned children OR ELSE. You were doing the absolute best you could do already. You don't meet the extra load, well, I will have child protective services called and take the children etc.

JiffyLube had been cited twice and fined (it is just a write off) The staff were paid on commission. they were to sell jobs to be performed or else. They did this alright, whether the job was needed or not. Well, they just did not DO not the job. Just ran the customers in and out and collected the money. See what happens. Can only accomplish so much.

I lay you odds, the MT in question is working her behind off already, MTs work soooo hard. I would start sending out resumes. This is a bad practice and shows what the head staff are like INSIDE, character and conscious are important.
Speaking in absolutes is thinking gone wrong

Saying that EVERYTHING will need to conform is a doomed statement, in the same way the New World inhabitants were told they had to abandon their religious beliefs or be wiped out...any many were, yet, there remained a certain pertencage who ADAPTED (different from conforming), and survived and thrived.


You can only wish to have my nice job as I tend to be very ADAPTIVE and the likelihood of my survivability as an MT working for a US-based only MTSO is high.  I intend to continue to thrive.  Cheers! 


You put your post about the wrong person in with
the posting that he is a criminal, steals $$, threatens lawsuits against MTs, and more. Geez back at ya! Can't you figure out that posting the wrong guy in with this mess may tarnish the wrong person's reputation? So you thought he was a salesman, your opinion. But you opened your mouth and inserted the WRONG PERSON in this thread, and others then knew who YOU were talking about and assumed you had to know what you were talking about, or why would ANYONE post something so horrible about someone? Read names more carefully next time. There were far more than a few letters off for to you arrive at your wrong conclusion - the entire last name was wrong. And yes, some people do value their reputations, especially when their livelihood depends on it. Seems these days our reputations are about all most of us have left.
the person spelled "have" wrong
/
you're scolding to the wrong person
/
I accidentally responded to wrong person
I got trigger-finger happy hehe
True! I just hope the wrong person doesn't
get banned in error.
If a person is happy at their job, what's wrong with wishing them well by having them stay there?
That's not nasty.
Wrong. The person who was fired this week was from Keystrokes. I just got an email

from someone asking if was me posting here tonight, so I came to look.   I agree with a lot that the poster has to say but I post my name when I post.  Anyone who knows me or of me knows this.  I do not have to post behind anonymous names nor do I. 


I do disagree with some of what this poster says though and will take a moment to tell her/him something:  You chose to run a service and knew or should have known what you were getting into.  If you are doing all that, you should either hire more people or hire different people.  The best move I ever made as a service owner was learning to delegate and hiring the right people including Human Resources, Accounting, Operations, QA, Recruiting and IS.  (The second best move I ever made was to stop letting the posts on the MTStars and others affect me).  Best advice I could give a service owner is to cough up the money for a good staff; it is worth it in the long wrong although hard in the short term.


While not everyone agrees with me or likes me or wants to work with Keystrokes, I do not feel a need to hide behind the anonymous nature of these boards and would rather have people know where I stand than wonder.


You would also know that I value our transcriptionists and know that as a company, Keystrokes constantly tries to improve.  If you know me at all or anything about Keystrokes, you would also know that our rates are going up not down and we do not undercut prices to beat our competitors. 


If anyone has anything to say to me directly, please use my email.  I do not visit here often anymore and do not plan on starting again as it gets a bit addicting :)


Maybe you asked the wrong person. I am sure that not everyone is privy to all account information.
I know that there are at least 2 more in the works, being converted over. How do I know? I am the lead on one of them and have been involved with the conversion for the past 3 weeks.

The only people who know would be KB, LT and PG for sure as they handle sales and operations.
WRONG! WRONG! WRONG! We turn down work because so many hospitals are sm
calling wanting a company that keeps work in the USA. The trend was stronger a few years ago before it all came to light about poor quality, the woman in Pakistan who threatened to post medical records on the web, 911, etc. There are hospitals who look for US-only and they are the MAJORITY not the minority. Definitely seeing the tide turn on offshore from an MTSO perspective, both MTs and customers!!!!!
At first I was thinking that you were being unrealistic, not thinking about taxes, benefits, etc. bu
surprised to find that you are not asking the moon. Let me clarify a few things: Rates charged are not as high as 0.25 per line, but no one that has U.S. employees goes as low as 0.115 or they would not be able to pay their bills. A more realistic range is 0.125-0.165, and that top end is hard to find, most falling at 0.14-0.15 per line.

The rates of pay you propose are very reasonable IF the following is true: These are seasoned MTs who do not need a lot of hand-holding, QA or blanks filled in, unless a very difficult/impossible doctor.

How about a scale based on experience and accuracy of 0.09 - 0.105 per line (acute care), and $1.15-$1.30 per report (radiology)?

The VR one is tough as everyone, MTs and MTSOs and facilities are still feeling their way on this. As an MTSO who was an MT, I feel that VR editing is as difficult to do as regular transcription. I don't think that it should be substantially less pay or charged less as the end product is still the same.

Funny thing here? My company already follows that scale. We should work together, not at odds, to reinforce this industry and bring it back to where it should be, right here in the U.S.A. with a decent paycheck.
I think it is one person. I had a few print outs from a few weeks ago and this person even capital
I have had a positive one. I have been with Keystrokes for 3 months and am very happy.

I printed them to show my manager but she told me that there are few bitter people out there and no one can do anything about them. My manager said that everyone can tell that it is the same few over and over again, for Keystrokes and a few other companies as well. Time to move on Ms. Anon. I cannot think why a company would go through the trouble of getting IDs and getting you installed just to ignore you after that. Doesn't make sense, does it? Are you sure that't the whole truth? You keep saying truth but it sounds fishy.
Exactly what I'm talking about RUDE! You are a very unhappy person. A happy person does not
respond in such a way!  This is the reason SS has such a bad name.
I am not a hateful person but that person screamed at me for 45 minutes. sm
She said all transcriptionists are idiots.
You are wrong! Here is the ad. I got it too. There are no words spelled wrong and the caps are pa
This is pasted from the bottom of the email blast.

Why are you trying to stir up trouble? Keystrokes does not send ANYTHING offshore.

Here is the email blast from ILHIMA. The KS logo is at the top but does not paste here:

Rapid Turnaround, Guaranteed Accuracy, Measurable Cost Savings, U.S.A. Only, & Personal Service. These are our Five Stars of Excellence Promise. Find out what they can mean for you today. Email Pam.Gingrich@KeystrokesMT.com today!

That's exactly what I was thinking
I didn't see anything about 10 cpl for ESL accounts.  Thought I was losing it.
Could you tell me why you think this. I was also thinking of looking into them.
:
What I was thinking!
x
Exactly what I was thinking.
nm
I am thinking that..........
I am thinking this is a former disgruntled employee who acts like they are still employed.  According to other posts in the past it seems some on here post info as such.  Possibly they are trying to stir something up.  Search it out on your own to find out fiction or fact and make own judgement.
i was thinking...
if it was a total of 150 reports and they paid the $3 for only the first page of those 150 and the $1.50 the other 149 pages, that would still equal almost $230/day. Did I do that math right?! Sounds good to me!

that's what I was thinking
NM
Thanks.....that is what I was thinking too.
This is for a hospital
That's what I'm thinking and

y


Thinking of doing ASR

I've been an MT for about 20 years - 7 years with MQ.  I used to do on average about 300+ lines per hour on my primary and made a pretty decent living.  With ASR, I've gone down to an average of about 239 lines per hour.  Plus, they pay us about a penny a line less on ASR after you do a 60-day trial.  I tried quitting the ASR, but if you do that, all you get is the really crappy dictation, so the ASR becomes the lesser of two evils. 


My theory is that, since the ASR system apparently learns as we make corrections, that MQ is going to keeping sending it to us while we teach the system.  Then, when the ASR system has learned all it can and is doing perfect work, they'll ship all the work to India and pay them (the Indian ME's) 2 cents a line to edit it. 


If I were you and I were making a decent living doing regular transcription with a high line rate, I would not consider ASR.  I think the only ones who make any money at the MT's who did not produce huge amounts to begin with!! 


I would NEVER recommend MQ.  They're all about the bottom line and I guarantee, MQ ASR will be going to India -- just give the machine enough time to learn. 


 


That's what I was just thinking
They sent me an attachment that had a bunch of questions like what version of MS Word do I have, version of windows, etc. They even asked me if I would buy a foot pedal from them for $60! On the top of the attachment, it had my full name and state that I live in. Hopefully I don't hear from them again!
I'm thinking....sm
I have been an MT for 10 yrs.  Been on a 5-month break and just recently started hitting the job search more seriously.  I've already been off for five months so what's another few weeks (hopefully no longer) when I could just avoid the exasperation of the last couple days and not embark with them at all.  Just received an e-mail that they once again cannot locate an attachment I sent them, which I have sent TWICE.  This is just too screwed up to even dabble in while I keep looking.  They drained me.
that's what I was thinking, too.
nm
Not yet. Thinking about it though
I'm just afraid of change, whether it will be better somewhere else. Things have been okay for me at OSi up until now, but things are changing. Things have gone on the last several months that have really started to take away my enthusiasm for my job there, and now this. There are people there that I really like, and then there's one that has made things not so nice anymore. I've gone places there, so leaving would be a step back in a way, but with what's going on now with the new partners, and with what I know is going on with certain accounts, I just am not comfortable staying here anymore. I think more changes are coming, so I probably should just go now. I just don't know.
Thinking about what I want

I heard back from a position I applied for.  The person is asking me about what I want in an MTSO & I thought I'd share: 


No micromanagement.  I will work the hours I say I will work and if I’m doing so, leave me alone.


I don’t want to hear about everyone else’s mistakes in a nasty e-mail where you threaten to dock everyone’s pay.  Address the issue with the individual.


 


No demanding I work overtime & then being unwilling to pay extra.  If you ask me in a civilized manner I will see what I can do to help.


 


No new and creative ways to rip the MT off.  I don’t care about your VBCs.  I want to be paid for my time and typing – including templates and spaces.


 


A company which pays on time.


 


Low ESL, while I can do ESL it doesn’t mean I should have to do so continuously because everyone else has cherry-picked or they just can’t do it – they need the practice, I don’t.  While it’s true I can make money on ESLs because they tend to say the same thing over and over, when they don’t, they are a royal pain in the @ss.


 


Pay equal to my experience level.


 


State of the art equipment – No DOS!  No cumbersome software wasting MY time looking up patient demographics.


 


I think I might prefer ER or clinic, I can make more money with those than with op notes, even though they pay less per line.


 


A company that DOES send positive e-mails and keeps its MTs up-to-date with feedback from the accounts and abreast of latest terms.


 


 
Anyone thinking about going IC?
Just wondering if anyone is thinking about it, or is doing so soon?
Exactly what I was thinking....sm
I am so hurt over it and I keep thinking....what am I going to do if this credit check becomes the norm? I will never be able to pay the bills then. Also, I used to be employed by them many years ago and did a fantastic job for them and was sought out by them, tested very well, and then offered a job, did the paperwork, and then apparently kicked to the curb without even letting me know why or the fact that I didn't get the job afterall. It's not the correct way to deal with anybody, good or bad credit! Merry Christmas.
What are they thinking?
Glancing at the job board just irks me.  This Denise Workman with SW Transcription offering a whole .06-.08 per line for exp acute ESL work.  Pulled up their website out of morbid curiosity to see no where on their site is a physical location, which normally means they not US based.  Of course they want US employees for acute work because their .02 per line employees can't hack it yet.  Shows on their site they charge .10 to .12 per line to their customers.  My feeling is this company is an Indian company disguising itself as an American company.  It's either that or these two women running the company are disgraces to the American transcription society.  That's my feeling. 
Yes, that's what I was thinking too
This is a relative of mine who has told me this story. I knew it didn't sound right. I also had a feeling she wasn't working her schedule, so I wouldn't be surprised if that was it. She seems pretty devastated today about the whole thing, but I'm not sure she should be surprised.

I've been accused of never believing what she tells me, so just wanted other opinions on this. Thanks to all.
That's what I'm thinking
I'm thinking I have the ability to do more work on my own schedule rather than just 8 hours with one.  I appreciate your perspective into this as I needed to hear from others that are doing it already that it is the right thing to do or at least plausible. 
I was thinking that also...sm
I'm trying not to worry so much like I did at first. I've only been doing radiology for 6 years and it's my favorite so I hope I can do this. Right now, I'm just glad I got the position. Thank you for the assurance.
I was just thinking that before. An old saying my mom
would tell me, you catch more flies with honey than with vinegar. Funny how as we get older these cliches seem to make more sense to us!
I was just thinking that... a lot of it has to do with me
because as I have aged, I have had a lot on my mind, and also having a family with more responsibility took some part of my brain power. When I was single and up to about middle age the sky and energy and time I had to work was the limit. So was spending money on me, me, me. But now that I have gotten older, I have slowed not only because of age, but because of other things taking up my brain waves. On the plus side, my quality is much better so I provide better service to the patient. It is hard to come to the conclusion that sometimes we make less if we are slowing, but at least I still earn a decent living and know that I am providing good quality care to the patient. That must account for something, but does not necessarily pay the bills.
Thats exactly what I was thinking
what is in store for us now....I hate the unknown.
Thinking

It's really difficult to move from one platform to another at this company.  It's almost impossible, actually.  There must be a lot more to it than we know.  Maybe their profit is somehow connected to all MTs on one platform staying on that platform regardless of whether or not they have work?  I know it sounds really stupid, though.


Since everyone is an employee, and US Labor laws should still apply, I wonder if any of the MTs who lost work on EditScript, who they won't move to Dictaphone, have bothered to file with unemployment for reduction of work.  I think the unemployment office calls this partial unemployment or something like that.


Anyone thinking of going to QA, this is for you SM

Just don't.  If you think you are bored out of your gourd, treated like a factory worker and unappreciated now while you're doing MT, becoming a QA person is worse.


The QA jobs are production-based in some form also, even the hourly jobs.  You are expected to do XX amount of jobs per hour or per day and be on the system at XX:XX and off at XX:XX.  Believe me.  You'll see the same people sending their work to you to fix or do EVERY. SINGLE. DAY.  It's really a thankless job and at least with MT, you are the master of your own ship, you are responsible for your own work, lines and jobs.  It's just something to think about.


I have also been thinking about them --

Do they hire only employees or are there IC/SE possibilities as well?


What platform do they use?  Did you get to set your own hours/days?


You said they started you at a decent line rate, was it more than 9 cpl and are you an employee or IC/SE?  I know that the line rate is affected by this.


Thanks.


That's what I'm thinking.
Too much Fox news coming from that posting.
That's exactly what I was thinking...
It seems that they want someone with a certain level of quality, someone who can jump right in and get started. Is it fair to want someone to adapt so quickly? Maybe not. But they have the right to assess an employee's skills and decide whether it is a good fit or not. What might be difficult for some, may be easy for another.
seriously thinking about
I think I can make it work if I stay but I don't know if I want to - employee status and all. I think I will probably send out some resumes and see what happens to help me make a better decision on whether or not it is worth staying.
I could and I would but thinking about sm
it, I don't know you and I better not right now. I will tell you they are in Atlanta GA
That is what I was thinking! sm
I'm glad I didn't type all 21 charts! Thank you so much for taking the time to tell me this. I'm getting very frazzled with the testing, resumes, emails, cover letters. I haven't really had any definite possibilities, either. This is so frustrating! Thanks for taking the time to share your experience.
That's what I was thinking...nm
.
That is exactly where I am at with my NO life. Thinking about what to do now.
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