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Bytescribe is good and more versitile than Gearplayer-sm

Posted By: on 2007-10-13
In Reply to: GearPlayer - anyone use it - Lyn

I tried that one first, all it did was make my computer crash/lock up constantly, never would work right. Now that about about 6 years ago; returned it for a refund and bought Bytescribe which I love. It works with all 3 of the different voice files I transcribe. The free player mentioned below works well too; and FREE so you have nothing to lose by trying it. There is another one, very similar name that is not free.

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Bytescribe is great; very versitile - sm
I have used all 3, Express scribe, Bytescribe and GearPlayer. I like Bytescribe the best. ExpressScribe is good in a pinch but kind of clunky I thought. GearPlayer gave me nothing but problems plus it would not play the file type I needed it to. Bytescribe plays just about anything and does not interfere with anything on my computer.
I am not sure but I think Bytescribe and Expresscribe are similar. I have Bytescribe with a 9-pin
serial port for my foot pedal.  My foot pedal has worked fine with several different programs and proprietary software too, sometimes I have had to reselect/reset in in the proprietary programs, but it alwasy works fine.  You can ask the Bytescribe people though, and tell them what kind of foot pedal you have and they will make sure you get the correct version so it will work.  As for PlayAll it will not work if you have Bytescribe on your computer, at least this is what I have been told my 1 of my employers.  I was given a copy of the PlayAll but I can't get it to work, it will open up and I just right down the info I need from it for my records and blank notes, just won't "play" supposedly because I have Bytescribe.  I am not taking it off to see or not though. You need to find out what kind of wav files they are though because if the ExpressScribe will play them, then there is really no reason for you to buy Bytescribe too. --Good Luck.
Been using Gearplayer
I have been using Gearplayer for what seems like forever and am soooo disappointed that it won't work with this new system.  Something about being able to have the company's software open the files through the player which Gearplayer won't allow.  I have tried Express Scribe in the past and hate that it reformats every audio file I have into an Express Scribe file.  On another note, with Bytescribe, powerplay, and Start stop.... they all work with a USB pedal if I have been informed correctly.... is that right?
I use Gearplayer, GearXport and FTPtoday - It's Great!
While I do agree with the above poster's frustration about having to call transcription gear if your computer crashes (had that happen a few times myself -- well crashed once and got new computer a couple of times); had to get a new unlock code each time, but I was able to get mine right away, that is no longer true.  It is true they aren't available for you nights/weekends, which of course can be quite frustrating because if your computer is going to crash you can't ask it to please wait until a weekday; however, they now have an upgrade that you receive a HASP key with; once you install this upgrade you never have to ask for another unlock code.  I recently upgraded gearplayer and also installed a new hard drive on my existing computer so all I had to do was install gearplayer (go into their website and download their trial version) and then plug in your HASP key and, voila, there you have it.  No more calls, faxes to transcription gear.  It's about time they got with these "modern" times.  Now having said all that, of course, if one prefers Express Scribe over gearplayer, then that's your personal preference.  I've used Express Scribe and personally didn't like it.....but, to each his own, right?  Have a great evening!
I have used both, and others.  Gearplayer by far was the most frustrating, expensive, and inconvenient with their limited service hours/unlock codes, limited loads for backup computers, etc.  With many of us, it seemed that it was not 'friendly' with some other software on our computers and often would freeze up either the GP or our computers.  Just my 2 cents. 

I also have Gearplayer - The dictations are on a CD and open up with Media Player. How do I transfer over to my Gearplayer so that I may use my footpedal??? I have tranferred them over to my Gearplayer, but unable to open files!

Thanks for your help.  

GearPlayer - anyone use it
Is it worth the money?  Are there any free players that work better - I have a USB port foot pedal.
GearPlayer - anyone use it
I love GearPlayer. I've been using it the past 2 1/2 years. I've tried express scribe and bytescribe before, but neither of those programs have a good tech support department. They have always taken forever to get back to me regarding problems, and sometimes never resolved my problems. I've experienced programs with my GearPlayer crashing before, and even losing of dictation files, but GearPlayer's tech support has always come through to help me and in one case, point me in the right direction so that I can even recover dictation I accidentally deleted! They are so friendly and very knowledgeable. I won't use those other programs again just because of great support I get with GearPlayer.
I've used GearPlayer for about 5 years now - love it.

My latest company requires Express Scribe. It works, but I don't hear nearly as well as I do with GearPlayer.

I've gotten my money's worth out of it, but to me the contrast is a matter of getting what you pay for.
If anyone has a GearPlayer system they want to sell, I would be interested in it.
Does anyone out there have any experience using FTP sites?  I recently accepted a job that utilizes CoreLite and thus far I just can't get it to work for me.  I have always worked for large companies that don't use this method...so I really don't have a clue what I'm going wrong.  Also, I recently purchased a GearPlayer4 and I am having trouble with loading the voice files on that too.  I have called their Help Desk and thus far they haven't gotten back to me.  This is driving me crazy...I know I am "software/hardware challenged," and this is totally my fault, but hoping maybe someone here could point me in the right direction on where to seek help.  Thanks and Merry Christmas to all!
I need help with GearPlayer please!

This is the first work I've been sent.  I was not able to figure out GearPlayer in time to take the test, so I had to manually play the sound, type, etc. 

I was told (here) that I could drag the sound file over the GearPlayer window and it would load.  I tried that tonight, but there was an error.  So I read some instructions from GearPlayer and it mentioned files have to be in HTML format, so you could save the file to your computer and then drag and drop it.  I tried that and I'm not getting an error message; it looks like it loaded fine, but when I use the footpedal all I hear is STATIC.  What is wrong?

RE: Gearplayer
I have it. When you take the test, it says you can open something on the right side, not keys on the left. You click on right side of mouse, save page as or link as, something like that. Window opens and it saves. Go to Gearplayer and check if it is there. Then highlight it and try to play with foot pedal. That is what I do. I have to download all mine to test. In process of all that right now, job hunting.

Gearplayer can be downloaded for a 5-day trial.  After that, you have to order it from Transcriptiongear.com.  If you have a foot pedal (Infinity or any USB port foot pedal or 9-pin foot pedal),  you can just order the software itself.  I just ordered it and it took 4 days to get to me regular mail and it was $109.00 including tax.  If you don't have a foot pedal, then it is about $150. with the foot pedal and software.

I really like the gearplayer as it cleans up the audio quality on most hard-to-hear or scratchy audio files you may receive and you can slow it down much slower than with Express Scribe.  However, if you can make due with Express Scribe and save yourself some money, I would continue to use that.  The company I just started with, unfortunately, not all of their audio files are very clear and I found I needed the gearplayer for that reason.

I use GearPlayer and when I click (sm)
"start," "programs" and find "GearPlayer", when I highlight Gearplayer I'm given the option of "tools" and then I can test my footpedal. Just wondering if perhaps your footpedal will be controlled by whatever program you are using to run it? Try checking under your programs listed and see if there are any options there. Or try rebooting your computer, maybe and see if that resets something??? I hope these suggestions help you!!
Expresscribe vs. GearPlayer

They are both similar although I do find Expresscribe easier to work with.  Expresscribe is free - GearPlayer is not.  Also, you can only install GearPlayer once with the same install code.  If you need to reload it for some reason, you have to get written permission from customer service.  In my case, I had been nursing a 'sick' computer that finally crashed just as my new computer arrived late on a Friday.  After setting the new computer up, I called customer service to get a new install code - they don't work nights or weekends.  So I called them on Monday and they had to fax me a paper to sign stating I was requesting a new install code because my old computer had died and I was having to reinstall on a new computer (if you want to put it on 2 computers, you have to pay extra).  I faxed that piece of paper back and it was another 24 hours before they provided me with a new install code.  If I had known about ExpressScribe then, I would have just used that.  So don't waste your money on GearPlayer.

Where can I find GearPlayer?

Can you please tell me where you found gearplayer?  Do you have a link where you got it and the patch for vista?  I really am glad that you responded to me post.

Thanks so much


GearPlayer info..

You have to pay for it .  Their Customer Service is Great!  


Call their number under "Contact Us" and get their advice.  GP was recommended to me by a client I transcribe notes for and it's compatible with the dictating systems the doctors/nurses use.  Check all of this out.  You may have to contact the dictating machines' websites too that you transcribe for..   mary

What is a gearplayer license?
How is this obtained? 
Gearplayer worked for me. sm
I think you emailed me, but in case not, Gearplayer is what finally worked for me. I tried for a week and never got my other foot pedals to work (I had 2 different Infinity ones). You can get it at transcriptiongear.com and foot pedal comes with it. Worked right away without any glitches like you describe.

Of course, doesn't change the fact that the platform is slow and cumbersome, but at least the pedal will work! LOL

Good luck
StartStop and GearPlayer both cost a bit...
...but I believe they have free evaluation/trial packages downloadable from the Internet.

Of the 2, I prefer GearPlayer. It is much clearer. I find the StartStop a bit scratchy.
GearPlayer works w/Vista
My puter died 2 weeks ago and I had to get a Vista.  I called GearPlayer the other day and they walked me through the patch they have and I have been working fine since.  I had to take myself off as Administrator though and hope that isn't a problem in the future.  Good luck; installing everything back on including my Virus software was a pain.  I don't know why Microsoft does this to us! 
GearPlayer comes with the foot pedal...
Express Scribe is just the software program
Is gearplayer a free program?

I have never used gear player before and was told that I would need to use the gearplayer software and a comparable footpedal to type files.  I am used to express scribe which is free and using my infinity foot pedal. Is gear player a free program like scribe or am I going to have to pay for it?

GearPlayer 4 with hasp for sale!

Barely used GearPlayer 4 for sale.  Ordered it in January, but don't use it as contract has since changed back to ES.

Disk and hasp key in perfect condition.  Will sell for $50.00 via paypal.  Item will ship out with tracking number via USPS.

I love gearplayer.....use it in conjucntion with an ftp site...
Does Express Scribe work like GearPlayer?.....thanks :)
If a service wants you to use GearPlayer, though, you can't substitute with ExpressScribe. nm
Foot pedal. Gearplayer costs, but it is worth it! nm
GearPlayer customer service stinks - if you need to reload onto another computer (i.e. you get a new
You have to call them to get a new install code,but first they have to fax you a request sheet to be completed and faxed back,then they have to okay the reinstall and give you a new code. They are NOT available after hours or on weekends, so if you have an emergency such a computer crash,you are out of luck.
GearPlayer 4 plays .sri files. That the latest version, and it is great! nm
I absolutely love GearPlayer 4, the newest version. It plays all files
and combine that with a good stereo headset, you'll be all set to go.  I am able to hear so well all sorts of dictators.  I cannot, and will not, work with Express Scribe, and I have found no other player as superior as GearPlayer.  They have a free download you can trial it for 5 days and see if works in your platform/voice files, found at transcriptiongear.com 
Gearplayer, Cyberplayer, ExpressScribe,Transcription Buddy, Stop/Start questions

When you work for yourself which voice player do you prefer?  I have tried all of the above players and all of them seem to distort the voice when you slow it down.  Why can't these players slow down files like the platforms MTSOs use? 


There has been a B I G change in bytescribe.  It seems to be all about money now, and no longer about good customer service/relationship.  I bought a call in system 4-5 years ago.  I no longer take the yearly service contract and had a question to ask.  I did not want anyone to FIX it, just answer a couple of questions.  I was told that to speak to a tech would be 75.00 (I guess an hour) and that they would call me back between 1 and 5 that day.  Not like this at first. 

They at one time, told me about the 3 limit install on the wav software, however as of yet I have not had to pay, as I have bought more than 10 of them.



No, it's right from Bytescribe (sm)

Go here


And from that page click on DocShuttle on the left.  It will bring up different versions and you'll see there is DocShuttle Client for $99and DocShuttle Client with Dongle for $115.  You have to buy it with the dongle right from the beginning.  If you don't and just buy it without and run out of installs, they won't let you just buy the dongle.  You have to buy the whole thing all over again.  We all know that with computer failures and backup computers and new computers, etc., we definitely need more than 3 installs so I think for the small price difference it's worth it.

Yes I do. I have Bytescribe

and I have Expresscribe that I downloaded as well.  So does it sound like it would work, him emailing me voice files and then I would just open them and play them (is that how it works?) TIA!

need to know about Bytescribe
Is it user friendly? Easy to install? Thanks.
I have been using it as a trans - there are three versions, owner, dictator and trans.  It is pretty much like FTP, only work is automatically placed into a preset folder and you work out of that folder with your player - as for the documents - I use my own folders and attach the document, although you can use the program to devlop a document - one I return all the work I move the voice files into a different folder out of the way and then also move the douments that develop when attached into a done folder too - it sounds complicated, but it is not.  The documents in the bytescribe folders are backup for me - they "pop up" when I attach my word document to the voice file and send. Again, it sounds a bit much, but really no more than many other avenues of returning work - and again you get a backup for those "what ifs".
I believe has such a system with DocShuttle etc..  I worked for a small company that used this with docking stations for the MD office
I used Bytescribe's equipment when first starting. It worked great. I would make sure that they offer the option that you and any MTs working for you do *not* have to buy their DocShuttle software to get the dictations off the server. They also offer a pay as you go dictation server, never tried it though. Good luck! Let us know what you try. (I also tried Express whatever and it cut off my dictators every single time and you are right, they never gave me any explanation and the tech support was ridiculous!)
RE: Bytescribe
There is compatible issue with Bytescribe and Windows Vista. I have Vista.
I like Bytescribe

Question re: bytescribe please! sm

I am a newbie who has been working about 8 months now. I have a standard wav player and Express Scribe and Play All Extra. I am looking for a change in employers since my current job has lost another account. I applied, tested and have been offered a job that requires a bytescribe wav player. Is this another program I have to purchase to make my regular foot pedal work with their program?Please forgive me if this has been addressed before. I have been up all night working and just cant seem to find what I am looking for. I am a little confused about all the different programs for the foot pedals. Since I have Express Scribe and Play All is that okay, or is this bytescribe thing a whole ball of wax? Thank you so much for any help!

Beware of Bytescribe
Just a head ups about Bytescribe.  While the program itself is great, beware that it can only be reinstalled 3 times even on the same computer.  So, if you are unlucky enough to have to replace or reformat your computer, your Bytescribe program will no longer be of any use to you after your third instillation.  They will be happy to send you an unlimited license for an extra 109.00 after the fact!  Isn't that nice of them?  This information is not given to you until after you have made the purchase during the registration process.  I am now stuck with a several hundred dollar program that is useless.  I hope I can spare someone from wasting so much money.  I wish I would have been warned about this beforehand.

Beware Bytescribe

From register@bytescribe.com 

"Our registration process is necessary because we sell foot pedals separately and because we deal with International markets. 


In the registration agreement it states that the software can be installed up to 3 times.


We would like to keep you as a satisfied customer but we do have guidelines set by our company."

Beware Bytescribe

Yes, I have been trying to resolve this issue with them since yesterday.  They are not budging and I refuse to pay another 109.00.  I'm not sure if they just started it.  My software was purchased along with a pedal and headset about a year and a half ago.  I actually have the disk here at home.  In any case, I've filed a complaint about them to the BBB.  I'm not telling anyone not to buy it, I just want everyone to be aware of what you are really getting.  Had I known I could only install it 3 times (even on the same computer) I would not have bought it. 

Bytescribe wavplayer
I have a Bytescribe wavplayer, but it doesn't fit into my speakers.  Does anyone know what kind of speakers I need to get, or do I need to drag the foot pedal into the store with me to try it out?
Question about Bytescribe

I trained on Bytescribe Wavplayer several weeks ago, then wasn't going to be using it for awhile, so unplugged it, then had to plug it back for some reason, and since it was in my way and I still wasn't using it for my job, I unplugged it again.  (It is still on my desktop though).  Does that mean I will be going on my 3rd time when I plug it back in??  I'm confused.  I haven't even used it yet!  It was supplied by my company.

I use startstop over the bytescribe. don't know about the other one. nm

Bytescribe 3x install

We've been using Bytescribe for years and are happy with the product. We recently added a new customer, so I purchased a DocShuttle Dictator and also found out, upon receiving it, that there was a 3-times install license. I suppose they have been experiencing, or think they have experienced piracy.

What I did not read in this thread is that you can, for about 10 or 20 dollars more, purchase a version of all this software that has a dongle (thing you plug into the USB port) so that you can install it as many times as you want. The software checks for this device and does not run unless it is there.

I think that Bytescribe could have made this clear to their customers and on the web site. Even though I am technical, this passed me by about why there was a dongle and no-dongle version. It didn't clearly state what the dongle did and why one would purchase it...until I called and asked after my purchase.

I would also suggest to everyone that the 3x install may not be part of prior licenses of the software, so I would guess that a new policy by Bytescribe does not affect software that came out before this policy and licensing arrangement. I've never bothered to check it out.

Overall, I think that Bytescribe is a great company. It is likely a small company like many of ours and cannot handle large numbers of inquiries with many variations that exist all the time. They've been very friendly to us and very responsive on all support requests. The only thing I wish they would do is add more features for more complex business interactions with multiple customers and multiple contract transcribers. The transcription business is getting more complex, especially with HIPAA and large distributed medical offices.