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I use startstop over the bytescribe. don't know about the other one. nm

Posted By: Annie Rhue on 2005-08-22
In Reply to: Bytescribe, Startstop or PowerPlay? - Help please

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Bytescribe, Startstop or PowerPlay?
I need to purchase one of these three for a new account I am on.  Any recommendations?  Bytescribe, Startstop or PowerPlay?  Postive and negative experiences will be appreciated!  Thanks in advance!
I am not sure but I think Bytescribe and Expresscribe are similar. I have Bytescribe with a 9-pin
serial port for my foot pedal.  My foot pedal has worked fine with several different programs and proprietary software too, sometimes I have had to reselect/reset in in the proprietary programs, but it alwasy works fine.  You can ask the Bytescribe people though, and tell them what kind of foot pedal you have and they will make sure you get the correct version so it will work.  As for PlayAll it will not work if you have Bytescribe on your computer, at least this is what I have been told my 1 of my employers.  I was given a copy of the PlayAll but I can't get it to work, it will open up and I just right down the info I need from it for my records and blank notes, just won't "play" supposedly because I have Bytescribe.  I am not taking it off to see or not though. You need to find out what kind of wav files they are though because if the ExpressScribe will play them, then there is really no reason for you to buy Bytescribe too. --Good Luck.
I believe StartStop does (sm)
Check out their website at www.startstop.com for more information. Hope this helps! Good luck!
I have 2 USB footpedals, one from StartStop and one from ...sm...

from Bytescribe, brand name Infinity.  The Infinity pedal works with StartStop or Bytescribe WavPlayer and the   StartStop (with HTH Engineering on the bottom) works on both StartStop and Bytescribes WavPlayer as well.  You could see call to double check with StartStop tomorrow when they're open or call Bytescribe to see if they sell pedals separately. 

StartStop and GearPlayer both cost a bit...
...but I believe they have free evaluation/trial packages downloadable from the Internet.

Of the 2, I prefer GearPlayer. It is much clearer. I find the StartStop a bit scratchy.
Does anyone know ... foot pedal ... StartStop
I know what you mean, but this is determined by software.

After using many other programs, I still feel HTH Engineering's StartStop programs are best.

You Get What You Pay For.

Whether a specific format of digital audio files opens by a particular application is determined by software, not hardware.

The footpedal (hardware) is not the determining factor, rather it is the software that controls the footpedal.

please, need help with startstop opening windows sound recorder.

When I open a file from within startstop, it wants to open windows sound recorder, and then it wants to open a file located somewhere else on my hard drive.

Sometimes it will open the file I want to listen to, and the windows sound recorder flashes on the screen a couple of times.

Is anyone having that problem? I've emailed and called startstop but no response to email and no return call from startstop tech support.

 Any info you have is greatly appreciated. I'm on version 9.8.7


There has been a B I G change in bytescribe.  It seems to be all about money now, and no longer about good customer service/relationship.  I bought a call in system 4-5 years ago.  I no longer take the yearly service contract and had a question to ask.  I did not want anyone to FIX it, just answer a couple of questions.  I was told that to speak to a tech would be 75.00 (I guess an hour) and that they would call me back between 1 and 5 that day.  Not like this at first. 

They at one time, told me about the 3 limit install on the wav software, however as of yet I have not had to pay, as I have bought more than 10 of them.



No, it's right from Bytescribe (sm)

Go here


And from that page click on DocShuttle on the left.  It will bring up different versions and you'll see there is DocShuttle Client for $99and DocShuttle Client with Dongle for $115.  You have to buy it with the dongle right from the beginning.  If you don't and just buy it without and run out of installs, they won't let you just buy the dongle.  You have to buy the whole thing all over again.  We all know that with computer failures and backup computers and new computers, etc., we definitely need more than 3 installs so I think for the small price difference it's worth it.

Yes I do. I have Bytescribe

and I have Expresscribe that I downloaded as well.  So does it sound like it would work, him emailing me voice files and then I would just open them and play them (is that how it works?) TIA!

need to know about Bytescribe
Is it user friendly? Easy to install? Thanks.
I have been using it as a trans - there are three versions, owner, dictator and trans.  It is pretty much like FTP, only work is automatically placed into a preset folder and you work out of that folder with your player - as for the documents - I use my own folders and attach the document, although you can use the program to devlop a document - one I return all the work I move the voice files into a different folder out of the way and then also move the douments that develop when attached into a done folder too - it sounds complicated, but it is not.  The documents in the bytescribe folders are backup for me - they "pop up" when I attach my word document to the voice file and send. Again, it sounds a bit much, but really no more than many other avenues of returning work - and again you get a backup for those "what ifs".
I believe has such a system with DocShuttle etc..  I worked for a small company that used this with docking stations for the MD office
I used Bytescribe's equipment when first starting. It worked great. I would make sure that they offer the option that you and any MTs working for you do *not* have to buy their DocShuttle software to get the dictations off the server. They also offer a pay as you go dictation server, never tried it though. Good luck! Let us know what you try. (I also tried Express whatever and it cut off my dictators every single time and you are right, they never gave me any explanation and the tech support was ridiculous!)
RE: Bytescribe
There is compatible issue with Bytescribe and Windows Vista. I have Vista.
I like Bytescribe

Question re: bytescribe please! sm

I am a newbie who has been working about 8 months now. I have a standard wav player and Express Scribe and Play All Extra. I am looking for a change in employers since my current job has lost another account. I applied, tested and have been offered a job that requires a bytescribe wav player. Is this another program I have to purchase to make my regular foot pedal work with their program?Please forgive me if this has been addressed before. I have been up all night working and just cant seem to find what I am looking for. I am a little confused about all the different programs for the foot pedals. Since I have Express Scribe and Play All is that okay, or is this bytescribe thing a whole ball of wax? Thank you so much for any help!

Beware of Bytescribe
Just a head ups about Bytescribe.  While the program itself is great, beware that it can only be reinstalled 3 times even on the same computer.  So, if you are unlucky enough to have to replace or reformat your computer, your Bytescribe program will no longer be of any use to you after your third instillation.  They will be happy to send you an unlimited license for an extra 109.00 after the fact!  Isn't that nice of them?  This information is not given to you until after you have made the purchase during the registration process.  I am now stuck with a several hundred dollar program that is useless.  I hope I can spare someone from wasting so much money.  I wish I would have been warned about this beforehand.

Beware Bytescribe

From register@bytescribe.com 

"Our registration process is necessary because we sell foot pedals separately and because we deal with International markets. 


In the registration agreement it states that the software can be installed up to 3 times.


We would like to keep you as a satisfied customer but we do have guidelines set by our company."

Beware Bytescribe

Yes, I have been trying to resolve this issue with them since yesterday.  They are not budging and I refuse to pay another 109.00.  I'm not sure if they just started it.  My software was purchased along with a pedal and headset about a year and a half ago.  I actually have the disk here at home.  In any case, I've filed a complaint about them to the BBB.  I'm not telling anyone not to buy it, I just want everyone to be aware of what you are really getting.  Had I known I could only install it 3 times (even on the same computer) I would not have bought it. 

Bytescribe wavplayer
I have a Bytescribe wavplayer, but it doesn't fit into my speakers.  Does anyone know what kind of speakers I need to get, or do I need to drag the foot pedal into the store with me to try it out?
Question about Bytescribe

I trained on Bytescribe Wavplayer several weeks ago, then wasn't going to be using it for awhile, so unplugged it, then had to plug it back for some reason, and since it was in my way and I still wasn't using it for my job, I unplugged it again.  (It is still on my desktop though).  Does that mean I will be going on my 3rd time when I plug it back in??  I'm confused.  I haven't even used it yet!  It was supplied by my company.

Bytescribe 3x install

We've been using Bytescribe for years and are happy with the product. We recently added a new customer, so I purchased a DocShuttle Dictator and also found out, upon receiving it, that there was a 3-times install license. I suppose they have been experiencing, or think they have experienced piracy.

What I did not read in this thread is that you can, for about 10 or 20 dollars more, purchase a version of all this software that has a dongle (thing you plug into the USB port) so that you can install it as many times as you want. The software checks for this device and does not run unless it is there.

I think that Bytescribe could have made this clear to their customers and on the web site. Even though I am technical, this passed me by about why there was a dongle and no-dongle version. It didn't clearly state what the dongle did and why one would purchase it...until I called and asked after my purchase.

I would also suggest to everyone that the 3x install may not be part of prior licenses of the software, so I would guess that a new policy by Bytescribe does not affect software that came out before this policy and licensing arrangement. I've never bothered to check it out.

Overall, I think that Bytescribe is a great company. It is likely a small company like many of ours and cannot handle large numbers of inquiries with many variations that exist all the time. They've been very friendly to us and very responsive on all support requests. The only thing I wish they would do is add more features for more complex business interactions with multiple customers and multiple contract transcribers. The transcription business is getting more complex, especially with HIPAA and large distributed medical offices.
Do you have Bytescribe WavPlayer?
Bytescribe Orator
Looking for feedback on setting up and using Bytescribe's Orator call-in system. Suggestions on other call-in systems also appreciated.
Might try DocShuttle by Bytescribe...

This software will do what you what.  I use it and it sures makes life easier for me!! See link. 

What do you mean 3 installs with Bytescribe?...sm...

I'm only talking about the Wavplayer, which was one install.  Did you install the Wavplayer, DocShuttle, and something else maybe? 

Thanks for the info on ExpressScribe.  I might give them a try again.  I'm thinking about training my DD and it would give her something to use, at least until we see if she sticks it out. 

Don't know if Play-All or ByteScribe do this, but that's

Is anyone familiar with DocShuttle or Bytescribe?


Is the program user friendly?  Reliable? 


Can anyone please tell me if Bytescribe is compatible with Emdat.  If so, how do you configure the pedal to work with the program?



i used bytescribe and never had trouble nm
Check out Bytescribe. sm

I have their call-in dictation system and it has worked well for me, as well as a friend who has the same system.   Their systems are reasonably priced.  I also use their DocShuttle software to "shuttle" dictation to subs.  See link below.

I would go with Bytescribe's Orator Pro.
Bytescribe player
You can just buy the player. I use it and found it to play all files even those pesky ds2 files from Olympus that I get, which nothing else will play. I also love the tech support; always get a response. I have used GearPlayer also in the past and found it okay, but the files it will play are limited. HTH.
Agree. I have Bytescribe too.
I love my Bytescribe....very versatile!- nm
For all Bytescribe waveplayer users, I need help - sm

Does the Bytescribe waveplayer version 4.3 or 6 work with the Docshuttle bytescribe program or do I need to have different software.

I can't open compressed wave files from the Bytescribe Utility Export program.  Anyone have any answers?

I was on the phone with BS today for 2 hours, and still no answer as to why - I think I need another version of bytescribe waveplayer to work correctly - any thoughts on this or has this happened to anyone else?

Thanks for your help

I've used Bytescribe but it was years ago
and I currently use Stop/Start for an overflow account.  Depending on the file format S/S will do a conversion and it may take 15 seconds or more to run the conversion depending on the size of the file.   I had trouble with Bytescribe, but that was years ago, and I don't remember much about it.  Both Bytescribe and S/S play many file formats.  I've never heard of PowerPlay so I can't speak for that one. 
I use Bytescribe for my PC Dart files - sm
When you go to open up the file in the "open" window at the bottom should be a "files of type" box, select "Playall files" and that should do the trick. I don't know if you have this option in ExpressScribe, but I know it is very similar to Bytescribe so give it a shot.
Bytescribe has a version of Wavplayer that will

convert DSS to Wav files.  I use it so the voice files will sound better.  The DSS files on the WavPlayer were alittle garbled on slow or fast speed so this converts them to Wav files, which plays better.  You could call Bytescribe and ask them if it will convert DVF files to Wav files.  It does it automatically when it loads the voice file.

No, I'm talking about Bytescribe WavPlayer.

You are only permitted three installations before you have to purchase another license. This becomes a problem if you're using a second computer, such as laptop for travel; when you eventually have to replace your computer (as I do about every 2 years), you're out of luck after the third install.

Bytescribe does say that you can work around that with something called a dongle--problem is they don't advertise it and I didn't know about it after the third install. So, IMO, it was not money well spent, especially when I found that Express Scribe was free and worked very well for me.

Bytescribe is great; very versitile - sm
I have used all 3, Express scribe, Bytescribe and GearPlayer. I like Bytescribe the best. ExpressScribe is good in a pinch but kind of clunky I thought. GearPlayer gave me nothing but problems plus it would not play the file type I needed it to. Bytescribe plays just about anything and does not interfere with anything on my computer.
Check out the Orator by Bytescribe. sm
Very reasonably priced and dependable. Or you could go with service that provides this.
I will check out the port. As for the Bytescribe - sm
It did not give me an option, probably because I was re-installing from copying it from another computer. Says I have used up all my installs, so I need to call them and get a code, though the player did still work, just not with the pedal. My other program wouldn't work either. I will check out the port this morning and see, otherwise returning cable and buying a 9-pin card; at least then I know everything will work (otherwise computer being returned...have 3 weeks to do so, don't want to though, it is very nice).
check out Bytescribe. They are great
as far as customer service and they have affordable options.
DocShuttle Dictator (Bytescribe) is what you are looking for. nm
Gear player or Bytescribe

Gear player vs. bytescribe... which is the more versatile? 

I am currently using start/stop, but the voice files I get it will not let me speed them up.  Dives me INSANE to listen to a sssssllllllllooooowwwwww dictator and not be able to speed them up.... actually would like to go whomp them up the side of the head .. but since that is not an option...

Looks like Gear player you can buy just the software, but Bytescribe you have to pay another 50 bucks and get the foot pedal.. no option that I could find not to. 

Thanks for any suggestions you all might have to offer.

I'm confused...have you installed Bytescribe/Docshuttle more than 3x?
If so, how did you manage this?
Bytescribe is one of the most crooked companies you can find..they have
screwed me over a number of times. It is all about the money and half the time the damn program wont work. Do you think i can get adequate tech support? UM NO! They copy and paste a prewritten message to any of it until you YELL at them, then they half-way solve the problem!!
DocShuttle/Bytescribe user experience
Does anyone have experience using DocShuttle by Bytescribe?  I am considering this for an application where an account has 5 doctors that want to dictate on digital portables & I have 5 transcriptionists working out of their home.  How is it to setup & use?  Does it work?  Is the company available when there are problems?  I would appreciate any insight on this company & software.