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Serving Over 20,000 US Medical Transcriptionists

Definitely not...how do you know if it's a valid complaint?...(SM)

Posted By: MT1 on 2009-04-17
In Reply to: Reporting sexual abuse? - Beth

This happens very often with abuse claims. A case is started, the claim is false, someone's reputation is wrecked, and it costs them a fortune in legal fees to restore it. If you are worried she is not getting help or advice, the only discrete way to find out is fake a spontaneous meeting and get into conversation with him/her and go from there. You could never let it be known that you read her/his records...records that she thinks are confidential. (Boy, are a lot of people in for a shock.)


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unfortunately, you have a very valid point sm
and unfortunately, there is nothing we are going to be able to do about it. Of course, we can choose to shop at American owned stores-I do-we can choose to speak to Americans only-never tried asking for an American, but in the end, this is all a futile effort on our part! It's the wave of the future, and the bottom line is all that matters to corporate America! That's why we have to bring up our children with good values, excellent work ethic, and high moral standards, so that when they get out into the "real" world, they can out perform the, um, what do I call them, foreigners!
Is this a valid thing? sm
All of a sudden one day this box appears at the bottom of my computer stating....Repair Registry Pro has found 466 errors, click here for more information...I clicked it and it wanted to charge me a lot of money for this...I think maybe it is something not like a virus but not anything good either.  I clicked on Microsoft website to see if I could find anything about this, and while there ran some tools to see if I had any errors which it did not report any.  Has anyone ever came across this and is it legitamite (sp?)?
Another very valid reason
First let me say, I am so sorry for what you have been through.  I hope and pray you find your child.  This is just one of multiple reasons credit reports should be personal.  The next thing you know, they will want sexual histories before hiring someone.  It is just PERSONAL and PRIVATE and should be respected as that.  I wonder how many companies that do credit reports for potential employees would like to have credit reports pulled on their business practices.  Really, again, it is private and very personal.  I believe every one has good intentions until proven otherwise. 
Your concerns are valid, unfortunately : (

EMR and voice recognition has put me out of a job.  On my former job, there was one other Transcriptionist besides me.  Because she had been there longer, she got what was left over after most of the docs jumped on the voice recognition bandwagon.  They use Dragon Naturally Speaking.  I have seen it at work myself and it is quite accurate.  There is no editing being done on their work.  Now, I'm doing a job that is just that, a JOB.  I enjoy transcribing and am looking for another job, but MT jobs seem to be few and far between where I am.  I can't get high speed internet where I live, so most services are out.  I may move onto a different career if something doesn't come around soon.  I thought about legal transcription.  Anyone have experience with that?


 


valid point
This is a valid point and I am not happy with the cut in pay either. On the other hand, I do love what I am doing and accept that it will take some time for me to reach my full earning potential, although I am not too sure it will come to the 41,000 I made in the past. The point I am making is that although it is a cut in pay, I am still paying the same household bills I was contributing to with my other employment, although it is not as easy and I have never been the type of wife to rely on her husband for pocket money---I have always had my own and this has not changed.
It's a really valid question.

I've seen a lot of posts on this board from MTs who said their accounts went to EMR and they were out of a job.  I haven't experienced that, though.  I worked in house for an oncology practice that had a software program that was designed for EMR but everyone still dictated.  The account I'm on now has EMR and they'll put things in the dictation for the meds, and review of systems that say "detailed review of systems in electronic medical record" or that the meds have been updated and a full list is in the EMR. Other times they dictate the med list and dictate a review of systems.


Personally, I don't think it's ever going to completely get rid of us.   There are still too many variables in some reports.   We may end up not typing things like cataract reports, or some surgical procedures which are pretty routine, but things like H&Ps, consults, discharges, and office/progress notes are still going to need something more than point and click.


That's my experience, anyway.


My license is valid again. Yay! I called the

numbers on the suspended license notice this morning and was told to go to the courthouse, which I did. I told them I was contesting the ticket because it was not me who got it but I know who did get it. I explained what my sister did and the lady told me to go to DMV and file identity fraud charges where I fill out a form saying someone is using my name and give their name if I know who. That's done! She also cleared my name in the computer and gave me a copy of the ticket which says issued in error. The ticket was issued at 3 in the morning so she's lucky she didn't get a DUI on my name. The ticket shows her car and her license plate number. Gee, wonder how that happened? I now have a court hearing middle of September where I explain my case and the officer who wrote the ticket will be there. You can bet I'll be bringing life size photos of her to show that it wasn't me. Now I can breathe again, at least until September.


There would never be a valid reason to go to her clients - ever. sm

Remember - those clients are her bread and butter. HER business is to protect HER BUSINESS. Late TAT one time would not be enough reason to stop using your services. Late TAT enough times that SHE is getting uncomfortable with the client is ample reason.


You have no business relationship with the clients. Your business relationship was with the MTSO.


Tried to e-mail and said addy was not valid.
Most likely you would need a USB pedal or an adapter to convert any other type of foot pedal.  There are numerous options available as far as internet - cell phone, dial-up, WiFi, satellite, air cards.  It depends on how you will be traveling and where you will be staying.  You need to have a primary plan and a backup. 
You make some valid points; HOWEVER,
telling an MT to use the BOS is not really helpful. Many of us transcribe "verbatim" accounts where we are told to reference the BOS. Scuze me, what's the line between verbatim and the BOS? And if the BOS says one thing but the client specifics say another thing, then what? Pretty much NOTHING in this business is standardized. Not pay, not line count methods, verbatuum vs nonverbatim...

As far as looking things up, I will look for a name or address (if I'm given enough information to do so) for 2 minutes. I'll relisten to a potential blank 3 times on its own and then in a final run-through of the entire report to see if I can get it by context. But this is a PRODUCTION job and I do not get paid to spend all that time looking things up.

And there are a lot of words that really are not words that doctors use. What do we do with those?

I've been doing this 12 years and still occasionally run across things that are wrong that I was told to "do it this way" by one client or another along the way and the "wrong" way just stuck. I'm always happy to have those pointed out so that I can correct any old bad habits...

But here's another thing. If we, as so many of us are, are required to work on 3-5 accounts to get the equivalent of full-time work, and those 3-5 account all have different specs, then it should be expected that screwups are going to happen.

Again proving my point that NOTHING is standardized and the BOS is, at its best, a fundraising tool for the former AAMT and, at its least, a very general sort of guideline.
Know is old post - but valid concerns

I don't kow what they could do to help you RE: Katrina but companies need to verify the NEED to cut back or do it across the board, at least in the department / job level. I worked for this company for 6 yr & had several cuts in my take home. The platforms used became slower & slower because of the amazing amt of data in the programs. I had 3 gig memory & STILL took forever & you aren't making a dime for that several minute while a report is sending & the next coming in & then doing the demographic page.


I've been trying to find out if there was anything of that investigation - I never did get that paper that so many other employees got. And I had a definite beef.


you raise such a valid point...
"If money is your goal"...

I too thought about the nursing program... It's really the only other thing I could see myself doing long-term... but I don't want to give up MT because of all the freedom I have. Granted, I get no benefits, it's hard to scrape by sometimes, but I basically get to do whatever I want as long as I meet my TAT...

Money, however, is my goal for the things I want to continue doing. Plus all the money I'd go in debt for for schooling... will it ever equal out. I just feel like I'm too old to start a career, by the time i want school over with i would hope im married with a baby. HAHA

Oh I Hate being indecisive!!!
this was maybe 20 years ago valid, but not nowadays
with such a low line rate and VR, when transcribing's speed has to be tripled to get the same pay.

Newbies can still learn and profit from the answers given on the word help board.

CHANGE is inevitable in every field.
FYI - Internet petitions are not valid in most
x
Plenty of room here! Your thoughts are as valid as all the others.
.
Her points are valid, true, and very appropriate to discuss here.
The only thing I would add to that is that in addition to discussing this age-old medical "dirty secret" here, it should also be discussed with anyone and everyone, until the issue can be brought to the forefront in the medical industry. A lot of terrible medical mistakes are being averted because of skilled MTs catching them.
We are an important line of defense in the medicolegal risks every doctor & medical institution faces every day. Yet because very few people know this profession even exists, we're continually being kept in the medical industry's darkest closet, and many of them get their hides saved from financial ruin every day -- literally at our expense.
Bitter? I think the recruiter/owner had some valid points. nm
x
This is my exact complaint

The looking up of addresses is ridiculous. I don't care HOW fast you type or HOW many macros and shortcuts you have, nothing will prepare you for that! The platform is user friendly where I work also. Most of the time with this company, I'm making less than $10 an hour because of this... and this job is my overtime job!


It's a small MTS and I really don't want to work for a national (from all that I hear on this board), so what does one do? How does one find the smaller companies to work for?


 


 


You are correct. If you have a complaint about something sm
they will tell you to go find another job. Communication with them is the pits.
Ridiculous complaint?

Busy, you should really try to be a little kinder.....or read her complaint a little more closely.  I think her complaint was not about CONSTRUCTIVE feedback.  If she gets hard copies she can't read, what good are they?  Just how ridiculous this QA thing can get; one of the editors in a company I worked for corrected my "40-year-old black female" to 40-year-old Black female."  No problem, if that's what they want, that's what they get.  I corrected my Expander to "Black."  Editor #2 comes along and corrects me saying "black or white" is never capitalized.  I fired back a very disgruntled e-mail and said editor #1 had corrected me and that I KNEW black was never capitalized but if they wanted it capitalized, fine with me but somebody needed to get their sh*t together and figure out what they wanted from me.  At least with that company, editor #2 had some sense, she sent back a very nice e-mail saying that to appease editor #1 to go ahead and capitalize it until I was off QA and then do it whichever way I wanted and in the meantime she would not count me off for it.  At least editor #2 had some sense but ridiculous?  YES, indeed. 


Busy, if you're working for both MQ and Spheris, I assume your experience is about the same as mine.  I worked for MQ and for Spheris when they were Edix.  Once I was off full edit (in a very short time), I never heard anything from either company QA again so I assume they were happy and I went right ahead doing my best.


Then it's already gone, why post a complaint?
I'm perplexed by this.
biggest complaint
would anyone else say that the biggest complaint as a Transcriptionist would be leg cramps and back pain?  and what suggestions would you give to help?
I ain't never heard this complaint before.

Complaint? What about a lawyer?
But why do you need a sample of a complaint? Write a letter explaining the details and mail it to the administrators of the hospital and copy it to the same people at the headquarter address (CEO). Ask for a response and mail it certified with a receipt requested.
Legitimate complaint
I think you are cheating yourself by not keeping a tally of the lost lines .. open a word document on your second screen and copy and paste these lines each time .. takes a few seconds and you need to be paid for what you are being asked to do .. otherwise, request a reprieve from this guy. Venting is one thing and it helps a little but cold hard cash actually speaks back to you!
My only complaint with mine is that...
my 2-year-old located the playboy channel (that I did not even know existed) in my car. Not such a big deal now, but I wish there were a way to disable it because someday, he won't be two anymore. Also, it taught him to scream the F word over and over and over again.
How to file a complaint for services....please sm
I'm not sure if this is the correct board. I was wondering if anyone knows of a site that I can get a sample on a complaint that I would like to file to the administrator of a hospital. My mom has non-Hodgkin lymphoma and during her last 3 visits at the same hospital, they gave her the wrong medication. This is the medication that she has a severe reaction to. She has hallucinations, toxicity, etc. to this medication. She is in a different state and I would like to file a complaint to the administrator to prevent this from happening again, as she is in and out of the hospital. Thanks for the help.
She worked all those years with no complaint.
x
You want us to have "O" work? They would track that complaint in a heartbeat.

communication and reality.


Talk about your drugs or your dinners.  Pass over MQ.  We won't mind a bit.  Our lives are rough enough already without biting comments.


We are trying to dig out of the quagmire MQ/Philips has put us into.  Like I've said, MTing is no longer a profession or can be considered a "real job".  At best it is pickup work or sideline extra non-necessary money because one certainly can't depend on the money.


Work is not saved for certain MT's. I hear same complaint
z
Glad you filed a complaint and that you're okay.
 
Chief complaint: Breathing. (just had to share that with you all--nm)
xx
File a complaint with the attorney general
xx
Easy enough to use but keystroke lag was my main complaint. (nm)
dd
I called HR and I did not know you had to follow up with a written complaint. Is there an email
address for written complaints at MQ. The HR person sounded all disgusted and I am sure she has been getting tons of calls.
how to file a health insurance complaint - any hints?
Background - I had to have radiation treatment for colon cancer and for the most part charged everything on my VISA.  I have all the VISA receipts.  Two office visits I wrote separate copay checks, which have cleared my bank.  The billing company for the oncologist says I still owe $20 copayment which I absolutely positively refuse to pay.  I have faxed to them a copy of all the VISA receipts and have spoken to the billing office and they have receipt of the two checks so they have receipts of all my visits/copays.  My insurance company says I only owe a single copay per visit so if the billing company says they have received the copayments then I have fulfilled my contract.  So who do I complain to?  It's bad enough to have to go through radiation, but now I'm getting burned again (LOL - punny punny, gotta laugh) because of their inadequate billing system.  Grrrrr.  I am so incredibly mad I feel like, go ahead, turn me over to a collection agency and MAKE MY DAY!!!!!  Anyone else go through this rigamarole/nightmare and who did you complain to?  I want people's bottoms to get waxed on this - I have spent literally hours on the phone trying to clear it up, not to mention the cost of mailing/faxing/etc.  Thanks in advance.
Filed complaint with Better Business Bureau against MTSO
for nonpayment after 90 days. Requested payment multiple times to no avail. Nothing but empty promises. Has anyone ever been successful getting paid after going through the BBB?
Go ahead and file a formal complaint. Then it is on record this dog is a hazard and if it happens
:+
Will filing a complaint with the Better Business Bureau and District Attorney do me any good if a sm
I live in a different state than her.  Also the amount is less than $100.  Thanks.
Don't know what you're complaint you're making with this post. sm

You stated in your original post that you don't want to work weekends or odd shifts. What is your definition of an odd shift?  Second shift?  Third shift?  Sounds like you want to work M-F on days.  Sounds kind of rigid to me. 


Personally I like second shift, so everyone working days means more work for me!