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This is my exact complaint

Posted By: with the company I work for on 2005-07-27
In Reply to: It has taken me 20 minutes to look up - no wonder I can't go fast

The looking up of addresses is ridiculous. I don't care HOW fast you type or HOW many macros and shortcuts you have, nothing will prepare you for that! The platform is user friendly where I work also. Most of the time with this company, I'm making less than $10 an hour because of this... and this job is my overtime job!


It's a small MTS and I really don't want to work for a national (from all that I hear on this board), so what does one do? How does one find the smaller companies to work for?


 


 




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You are correct. If you have a complaint about something sm
they will tell you to go find another job. Communication with them is the pits.
Ridiculous complaint?

Busy, you should really try to be a little kinder.....or read her complaint a little more closely.  I think her complaint was not about CONSTRUCTIVE feedback.  If she gets hard copies she can't read, what good are they?  Just how ridiculous this QA thing can get; one of the editors in a company I worked for corrected my "40-year-old black female" to 40-year-old Black female."  No problem, if that's what they want, that's what they get.  I corrected my Expander to "Black."  Editor #2 comes along and corrects me saying "black or white" is never capitalized.  I fired back a very disgruntled e-mail and said editor #1 had corrected me and that I KNEW black was never capitalized but if they wanted it capitalized, fine with me but somebody needed to get their sh*t together and figure out what they wanted from me.  At least with that company, editor #2 had some sense, she sent back a very nice e-mail saying that to appease editor #1 to go ahead and capitalize it until I was off QA and then do it whichever way I wanted and in the meantime she would not count me off for it.  At least editor #2 had some sense but ridiculous?  YES, indeed. 


Busy, if you're working for both MQ and Spheris, I assume your experience is about the same as mine.  I worked for MQ and for Spheris when they were Edix.  Once I was off full edit (in a very short time), I never heard anything from either company QA again so I assume they were happy and I went right ahead doing my best.


Then it's already gone, why post a complaint?
I'm perplexed by this.
biggest complaint
would anyone else say that the biggest complaint as a Transcriptionist would be leg cramps and back pain?  and what suggestions would you give to help?
I ain't never heard this complaint before.

Complaint? What about a lawyer?
But why do you need a sample of a complaint? Write a letter explaining the details and mail it to the administrators of the hospital and copy it to the same people at the headquarter address (CEO). Ask for a response and mail it certified with a receipt requested.
Legitimate complaint
I think you are cheating yourself by not keeping a tally of the lost lines .. open a word document on your second screen and copy and paste these lines each time .. takes a few seconds and you need to be paid for what you are being asked to do .. otherwise, request a reprieve from this guy. Venting is one thing and it helps a little but cold hard cash actually speaks back to you!
Definitely not...how do you know if it's a valid complaint?...(SM)
This happens very often with abuse claims. A case is started, the claim is false, someone's reputation is wrecked, and it costs them a fortune in legal fees to restore it. If you are worried she is not getting help or advice, the only discrete way to find out is fake a spontaneous meeting and get into conversation with him/her and go from there. You could never let it be known that you read her/his records...records that she thinks are confidential. (Boy, are a lot of people in for a shock.)
My only complaint with mine is that...
my 2-year-old located the playboy channel (that I did not even know existed) in my car. Not such a big deal now, but I wish there were a way to disable it because someday, he won't be two anymore. Also, it taught him to scream the F word over and over and over again.
How to file a complaint for services....please sm
I'm not sure if this is the correct board. I was wondering if anyone knows of a site that I can get a sample on a complaint that I would like to file to the administrator of a hospital. My mom has non-Hodgkin lymphoma and during her last 3 visits at the same hospital, they gave her the wrong medication. This is the medication that she has a severe reaction to. She has hallucinations, toxicity, etc. to this medication. She is in a different state and I would like to file a complaint to the administrator to prevent this from happening again, as she is in and out of the hospital. Thanks for the help.
She worked all those years with no complaint.
x
You want us to have "O" work? They would track that complaint in a heartbeat.

communication and reality.


Talk about your drugs or your dinners.  Pass over MQ.  We won't mind a bit.  Our lives are rough enough already without biting comments.


We are trying to dig out of the quagmire MQ/Philips has put us into.  Like I've said, MTing is no longer a profession or can be considered a "real job".  At best it is pickup work or sideline extra non-necessary money because one certainly can't depend on the money.


Work is not saved for certain MT's. I hear same complaint
z
Glad you filed a complaint and that you're okay.
 
Chief complaint: Breathing. (just had to share that with you all--nm)
xx
File a complaint with the attorney general
xx
Easy enough to use but keystroke lag was my main complaint. (nm)
dd
I called HR and I did not know you had to follow up with a written complaint. Is there an email
address for written complaints at MQ. The HR person sounded all disgusted and I am sure she has been getting tons of calls.
how to file a health insurance complaint - any hints?
Background - I had to have radiation treatment for colon cancer and for the most part charged everything on my VISA.  I have all the VISA receipts.  Two office visits I wrote separate copay checks, which have cleared my bank.  The billing company for the oncologist says I still owe $20 copayment which I absolutely positively refuse to pay.  I have faxed to them a copy of all the VISA receipts and have spoken to the billing office and they have receipt of the two checks so they have receipts of all my visits/copays.  My insurance company says I only owe a single copay per visit so if the billing company says they have received the copayments then I have fulfilled my contract.  So who do I complain to?  It's bad enough to have to go through radiation, but now I'm getting burned again (LOL - punny punny, gotta laugh) because of their inadequate billing system.  Grrrrr.  I am so incredibly mad I feel like, go ahead, turn me over to a collection agency and MAKE MY DAY!!!!!  Anyone else go through this rigamarole/nightmare and who did you complain to?  I want people's bottoms to get waxed on this - I have spent literally hours on the phone trying to clear it up, not to mention the cost of mailing/faxing/etc.  Thanks in advance.
Filed complaint with Better Business Bureau against MTSO
for nonpayment after 90 days. Requested payment multiple times to no avail. Nothing but empty promises. Has anyone ever been successful getting paid after going through the BBB?
Go ahead and file a formal complaint. Then it is on record this dog is a hazard and if it happens
:+
Will filing a complaint with the Better Business Bureau and District Attorney do me any good if a sm
I live in a different state than her.  Also the amount is less than $100.  Thanks.
I am looking at the exact same car!
I can get a 2006 Toyota Prius for about $24,000. That is not much more than I paid for my 2004 Ford Taurus that also accepts ethanol but where I live they don't make ethanol. :(

I have to get on a waiting list at the dealer. Also, I read too that there is a $3000 tax credit which would help to offset the price which I don't think is too bad anyway. :)

Please let us know if you get one and how you like it. :)
I'm doing the exact same as you. sm
I got out of MT for about 3 years and just recently started again part-time at the hospital so that I can put myself through college. So I'm just using and doing this as a means to the end to start all over again doing something I want to do.

Best of luck to you MTBlab.
the exact words were

"Most are not even MTs anymore, bunch of redneck southerners mostly. Lost of dirty talk."

It it wasn't about people in the south, there would have been no need to inject term "redneck southerners." The poster could simply have said "people."

So, it seems to me YOU have the problem with reading comprehension.   


Would you share the exact name -sm
of this keyboard? I'd like to find one with wrist rests like you describe. I have one that is split, but the wrist rests are quite right. TIA.
I tried Prozac for the same exact
thing. Can't remember what its called, but when the OB/GYN gives it out, its in a pretty floral package...different package, same drug. I LOVED it. It worked nearly immediately to lighten my mood and improved my sleep. About 4 days into it, I developed complete urinary retention, which turns out to be a very common side effect. I was crushed...Now I alternate and take Lunesta every other night or so to sleep. Very mild and works great! Love that butterfly! Good luck to you!
I am going ot be 40 soon and the same exact thing!
Glad to hear it's normal. For me I think it is from always having a lot on my mind and stress can probably do it too.
Do you have the exact web address? Please em it to me. Thanks! nm
x
I once saw your exact symptoms on a PBS
show about these families who were sent out west to live in cabins..."Pioneer House" I think was the name of it.  Anywhoo, one lady, a nurse, thought she had a blood clot in her arm because it was going numb and cold.  She was on the pill too and that worried her even more.  So, she saw the doctor and it turned out to be bursitis, although she didn't notice any pain!  Weird, huh?  But yeah, you should have someone check it out just to be on the safe side.  Hope it gets better soon!
Does anyone know the exact ruling on...Please help
What is the exact HIPPA ruling on turn around for H&P?  Over the years I have heard different rules.  The report has to be on the chart within 24 hours of admission.  What is the Transcriptionist to do if the doctor dictates it the 24th hour?  Is there any leeway here?
Exact same boat for me 2 !!! nm
x
just had the same exact problem.
The newer version of Express Scribe 4.16 does not support dss files. She needs to go to the express scribe forums page and look for the file to download version 4.15. Once that is done. If she is running XP, go to the help and support section on her computer start menu. Run the compatibility wizard but make she she chooses no previous compatibility. This fixed mine in a flash. Then try to reload files and it hopefully should work. you can email me too if you like
I have run into the exact same thing

Where I trained (OJT training) it was always disc.  The second job I had, my primary used disc and all the secondaries wanted disk.  At my current job every client (so far) uses disk.  It can drive you crazy learning to do something a different way for each client and trying to remember it all, switching between them all day!


This is why flexibility is key.  AAMT rules don't mean squat to many doctors, and some insist on their eccentricities so THEY can tell its their own report and not someone else dictating under their name (which happens plenty, and isn't always caught).  I've had many literally make up words which cannot be found in any dictionary, but they insist you put them in their reports because its their product and up to them what they want it to say.


So I'd say if you want to blame anybody for any bad habits MTs have picked up in their years of experience - point the finger straight at the clients!  With effort we CAN unlearn bad habits, but who's to say the next client won't insist we learn a few more?


my exact thoughts on this..
No gas expense, type in shorts, and have the windows wide open to hear the birds singing...
I had exact experience... sm
I did fine on the test questions but the transcription was muffled and I listened to it over and over for hours and still failed that portion of the test.  I was not allowed to make excuses or to retake.  The test was the most in-depth I had ever run into.  Anyway, I took a test for one of the companies the matchmaker was testing me for, and I'm now working for them. 
Not sure your exact situation but if it were me
directly.  What company is this?  I live in Iowa and had a similar situation about 6 months ago with a company I'm hoping will be shut down by the end of the year!
I have the exact same problem with CS.net
XX
I am in the exact situation you are in...sm
except it isn't that I am bored with clinic. I don't have near enough work and it is just getting worse. I cannot find another job because I do not have acute care exp. Well I do but only like 2 months. I need this exp if I am to have a good job I think. At least it seems that way.
I'm going thru the same exact thing right now....
I live on a busy road AND they are building a 3-story building across the street. I just ordered a sleep mask (hope it works). Right now, I just blacken the room with black/out curtains (still not perfect, slivers of light still peek thru and I need black.

I hate ear plugs, uncomfortable and don't really work.

However, what I have found that does work is one of those sound maskers (I use waterfall sound). I also have a box fan running (if it's too cold I just face it somewhere it won't blow directly on me. These too things, along with the room-darkening curtain liners seem to do the trick pretty well. I'm hoping the mask will help some more.

I've also heard people had good luck with those air-whooshing-type sound machines. Right now I just have one of those little ones that play a variety of sounds...waterfall, rain, tropical forest, etc.

Good luck!
I had the exact same issues! sm
Maybe I'm an old dog. I started out with PRD and basically use IT the same way. I don't utilize all the bells and whistles that IT has. It really got overwhelming when I tried to use every aspect of the program. I basically just use it like the old PRD program and it works for me!
I think I'm going through this exact thing now

I've been with this current company for over a year now, and suddenly I have been having a lot of 'strange' things happening lately.  The queues seem manipulated, I get jobs pulled back when I'm more than halfway through, my pay has been short, etc.  They say these are all mistakes or accidents, so they're making me feel like it's all in my imagination.  Can you tell me through email the name of the company he was talking about?  I would really, really appreciate it just for some peace of mind that I'm not totally paranoid here.


I think you should tell Dell that exact same thing
that you posted here ... about getting some guy named Bobby that can't even speak English! Let's not forget the hours of time you spend on the phone repeating sentences and questions over and over again.
I've had the exact same week...
I just choked down 2 more Motrin and 4 Tums. What is going on this week? I've been extremely nauseous, sore and achy, and completely exhausted and barely transcribing. I can't seem to focus on it. I just started with this company a few weeks ago, but I just hate the job. They monitor every little thing and have so many passwords on this system that I can barely get into a rhythm. Even to use Google, I have to plug in a password multiple times each shift as it times out. I'm supposed to email them when I start, stop, break for lunch, etc. I feel like Big Brother is watching me constantly. What's weird is that it's sort of backfiring, because I feel paralyzed or something! Anyway, I'm down in the gutter and don't feel well and have been living in my bath robe all week and haven't put on makeup, fixed myself up, etc... I am so discouraged. I keep trying to snap out of it, but I feel too lousy. Ugh. I need to find a better company, but after reading the boards, I don't think one exists.
Yes, exact same person in my life. sm
I have a similar situation with my mother. She is just so negative and miserable all of the time. Snide remarks always and lives in the past. It is very painful, but I have distanced myself. I love my mother, but I can not keep her close any longer. It is just too painful. She disrupts my inner peace most times.

Instead of talking to her every day, I now call once a week, and soon it will be once a month. I am one of 6, and the others call once a month or stop in to see her once a month if that, and that is just so wonderful....So, I figure, if it is okay for them than it is okay for me. It actually feels good to have my own life without negative energy feeding into it.

Always love your mother, but you do not need to have her in your daily life. That is my philosophy. Good luck.

That is the exact same thing that happened
to me at MQ.
Yes, and FEMA went through this exact scenario
for this storm with the same demographics and destruction level almost a year ago with NO and they were told they would not survive, given a list of procedures and policies to put into place, etc., and a hefty grant to initiate all the action...almost a YEAR ago. Nothing was done by NO authorities. Nothing.

He will have his share of blame for this, I'm sure.
I was told that exact same thing.
Even got it in writting. Very difficult account (marjority ESL) and changed my work types completely. However, 13 days later they sent out an e-mail (to the entire office - not just me) that if quota was not met then the benefits were gone. When I confronted them with this, I was told there was no exceptions. Needless to say, I spent approximately 8 hours of OT getting my quota (of course not paid OT, just the lines), as I also have got to have the insurance. If you have a good supervisor though, they probably will work with you.
To be EXACT 1024 bytes = 1KB.
//
I do not see how everyone can stick to an exact schedule.
I have been doing this for years, and in my experience MT is feast or famine.  Only in instances where incoming work is totally even every day can you work a set schedule and everybody have work all the time.  Some companies require you to work a scheduled shift, and for the life of me I do not know how they distribute the work evenly.   I have been an employee and an IC and in both instances had to work when the work was there.  I call taking the "good" work and skipping the "bad" cherry picking.  The company should never allow this.  Even if I had the ability to log in on someone else's account when I knew that was work meant for that person, and they could get it done in TAT, I think that is simply stealing lines.  However, if a person is willing or able to work outside their "schedule", and the company is okay with this, I do not see that is taking away work from someone else.  Blame whoever distributes the work, because they should have the technology in place to block your access to unauthorized accounts. 
YES YES ! Same exact thing. On the worst day you can't even
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