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Does it bother any of you who work for a service

Posted By: that outsources offshore? (SM) on 2006-05-04
In Reply to:

I accepted a job with a company not knowing that they outsource offshore until today and I have mixed feelings about whether I should continue looking for a different job or stick with this one.

Baffled


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Yes, bother with it now and you'll work less.
xx
Okay to work for more than one service.

Is it okay to work for more than one service at a time? Do you have to be IC to do that, or can you mix and match with employee status?  Is a small service better to work for, generally, than a national?  If you work for a clinic can you also work for a service at the same time? Thanks for any input.


 


 


That's all I will do. Every service I work for. nm
x
I work for a service, a rather large one sm
They probably, or possibly, keep the records for awhile, in Echart.  But as an IC, I would think that legally, you would be limited to the amount of time you are allowed to keep patients medical records, and I would bet it would be around 30 days, not more. 
suggestion for those who work for a service
I had problems earlier this week when I had to reinstall my Java and ended up with a weird word processing program that also attached itself from Sun and also when I STOOPIDLY downloaded a Bittorrent file and of course could not "remove" either through the usual way and of course, it caused my system to almost have a nervous breakdown and after hours of "trying to figure it out myself", I ended up calling a remote techinical service.

The name of the service is HiWired and I used them in the past about 3 years ago when I was having problems with my desktop. The initial person that I spoke to told me the charge would be $73 and I told her that would be okay. The tech installed AVG Free on my puter and told me about the horrors of the bit torrent files etc. He also installed another free antispyware program on my machine and in all, spent about 2 to 2 and a half hours the other night working on the machine. When everything was back to normal, I checked my account and sure enough, $73 was all that I was charged -- NOTHING was added to the bill like some places that will "give you a rate" but the more work that is done, then the bill goes up."

Also, the wonderful thing about HiWired is that they are based in MA, they work 24/7 and all their techs are AMERICAN technicans.

Sorry for the long post.


With the service I work for at home, we also
have access to the patient's electronic record to verify dictation.
Do you work in a hospital or a Transcription Service
Office? It is a hospital there should be a manager that you can go to or an administrator. Production is key in hospital work, and it is important you have the quiet you need to produce.
does anyone else work for a service where you have to get your line counts from a website?(sm)

I presently work for two services.  For service A our line counts post to the company password-protected website.  However, that isn't a problem as the program we use shows us our line counts as we go along.  Also, the line counts are available to us, from the program, within five minutes at the most after finishing the job.  It also posts to the website within that time frame.


However, for service B we have to completely RELY on the website for our line counts.  I'm not sure how the site works or how the jobs/counts get posted to that site but there are ALWAYS times where this site is down (usually around the end of the payperiod so we can't tell how much we've typed at any giving moment.)  Also, we cannot verify whether those counts are right because we do not have access to what is considered a line (other than the standard "65-character-including spaces").  Does anyone else work for a service where you have to get your line counts this way?  What do you all think. 


Ahhh, so you've chosen to work for a service
There are others who are still gaining their own accounts.  Sometimes, you have to seek and you shall find.  The larger companies and even smaller for that matter are gaining accounts to prove that voice recognition is not the majority.  Just because you chose to take less does not mean that everyone in this profession has.  So, your opinions are fine for your situation, but to state that everyone's salary and this profession has gone downhill is simply not true.  I, for one, have a lot more now than I have ever had in my lifetime, and I have a lot of experience.  The in-house position was holding me back.  When you get paid per hour instead of production, it seems you get jipped.  If you work production and are good at what you do, it is not too bad of a salary.  Everyone has a different situation.  MTblab is getting out, which is great for her since she is moving into another phase of her life.  Of course, she is going to post that it is a horrible profession because she is not happy with what she has been served.  Misery LOVES company.  You do have a choice in what type of work you take.  If not happy, again, seek and you shall find.  I am so happy to be , because I make the rules.  Okay, I am off of my  now.  Take care. 
Ugh, another reason I'm glad I work for a small service...
in QA. ;) I actually change it on the sly without trying to explain it to the MT. No markoffs for it.

I used to be able to explain it to people "face to face," the way the veteran MT explained it to me, but I threw up my hands at doing it in writing.

Yet another reason I wouldn't do well at a national; I don't take "wrong corrections" very well at all, and have never had to work a verbatim account (shudder).
I work for a hospital that has Cerner Classic Radnet and a service that sm
uses Cerner Millenium Radnet. The two are completely different. The Classic version does EXACTLY what you described with ShortHand but they found a solution at the hospital. I will look at it on Wednesday when I go to work. I'm embarassed to say that I have used it for so long that I don't pay attention anymore and can't remember the name of the program.


That is okay. Yes I do work for a service. The doctor uploads directly to me and he is pretty reg
Thanks for your input.
We have decided to add this to our current service not have a new service. It will be easier to sm

keep track of and will just be a different department. 


It looks like we will work out details over the next 6 months, talking with community college program directors as well as a few of the distance-learning course leaders to work on the recruiting end.


We will train current staff to mentor if they would like to do so and want to work in the office.


We are still working on production requirements, goals to set, pay, benefits and other fine details but we have 6 months to get it all in place with three months to pull it together after that with a tentative start date of 09/01/06.  We need to build the building as well, although that is already at the blueprint stage in a spot next to our current office. 


We did not want to cause flames and bashing by listing the company name as there are always so many negative people on this site, but we are national with over 200 transcriptionists, located outside of Chicago (40 miles west) and have the best team of transcriptionists around!


We will have an "official" announcement after the first of the new year. 


Thank you for all of your feedback and suggestions!


My telephone service is VOIP, but it s through my cable service, along with my cable internet. .
We have had VOIP for about a year now and I love it. I really can't tell a difference in traditional service, except the price. One of the best calls of my life was to Bellsouth to cancel our service!
Why bother asking???
Just looking for reference so everybody who needed to know could know. Not trying to flame. Simply asked for reference as BOS User provided reference and ALS did not -- guess you weren't as interested as I thought you were?!?
bother, not both
oops, suppose will get slammed here.
Don't even bother -
.....as we speak!
If he is not used to it, of course it will bother him at first, but he will get used to it if
:l
Don't bother with them...
I worked there for a few months and received incorrect and late paychecks.  They are not worth spit.  The MT manager has never been an MT and is clueless when it comes to the work. 
i have them around, they just don't bother me.

that would bother me too
-- how do you know that down the road, someone wouldn't undercut you the same way. It would be hard to trust them and not get nervous about it later, esp if you took on a debt/new payment or something.
Does not bother me in the least-
I get out and go as much as I want, just had lunch out before starting work today, hubby and me, went over to my daughters house last night to give her some assistance with lawmmower, etc. and to tell you the truth, like hubs and me just well, really donít care that much about socializing all the time, rather be working and making the $$$$.
I don't know why I bother...

but here goes.....


I am not for "outsourcing".  I am not for it because it is a way for greedy americans to try and get cheap labor.  If someone wants to compete fairly with me for a job, I am fine with that. 


But I am also not for belittling people and picking apart their posts no matter who they are and where they are from.


I also think that if you are proud to be American, you would rise above losing your job to outsourcing.  You would not spend your time whining and complaining and insulting strangers.  Rise above your circumstances...create your own opportunity...isn't that the American way?


Don't bother!
I joined with the same thought process as you.  Not only did no one care whether or not I had this to add to my resume, but I have not used one thing that has been offered.  There is an email that comes once every couple of weeks that I delete before even looking at it.  I did look at the first couple and it was "who cares" kind of information.  I just don't have time to be perusing through a bunch of information that I will probably never need and if I do, I can look it up through Google, drugs.com, etc.  This is just my opinion, take it for what you will.
Would this bother you? regarding QA
When corrections need to be made a bulk fax goes out to the MTs on that account. Any corrections, or notes, made by the hospital are on these. I just feel like these should not be sent to everyone but only to the individual that needs to correct them. Am I wrong?
Would this bother you?

I was hired with 2 other MTs to do a new acct for a national whose name shall not be mentioned. 


During the first several months, it became noticeable that one MT who was the largest producer was cherry picking and their reports were riddled with errors.  And this is a fantastic account for the most part - very easy to make money without cheating.


So, the other MT and I mentioned it to each other and agreed to what we were both observing.  She took it to the supervisor who concluded that there was envy on our part because he typed the most.  She dismissed our claims as did the QA person/assistant to supervisor after I mentioned to her I was seeing his work (like when 2 rads dictate the same report and you find out by seeing the other report in place) and it had typos in it or the skeleton of a canned report not filled out at the bottom of the page (must have put it in twice). 


A few months later, the account (a hospital) requested this MT be taken off the acct.  He was placed on 100QA and then let go (policy). 


The sup and the QA person, although never mentioning it, must have realized it was not jealousy at all at that moment. Right?  That we loved our jobs and did not want this type of work to go through and all of us be considered fly-by-nights.


Rather, there appeared to be something close to resentment as we began to be both QA'ed to death with the other MT nearly losing her job until she put her foot down and refused to be on 100% QA (25 yr veteran). 


The tension was palpable and it was made worse that every lead MT in our dept appeared to know about it and began to treat us like we were whiners and complainers. 


I was then dx'ed with BC and in a state of panic told my group.  My sup told my the QA person had been dx'ed with BC too and that she was call me and reassure me. We spoke for quite some time on a few different occasions on the phone and and e-mailed back and forth.


She said she was also engaged to a radiologist who worked at the hospital in her hometown.  A team member with an investigative mind decided to check it out and found out he was married and had a child with no divorce recorded in his county. 


I was contacted and told not to take her advice regarding BC treatment and maybe I should be more private about details..


It has been over 3 years now. I am still alive.


But.. I cannot for the life of me answer the phone when my sup calls.  I dread talking to her and actually have not for nearly a year (lol)


I feel as if they pretended she was a cancer patient so I would share details about my prognosis and they would be better prepared for coverage should I end up unable to work.  


Have you ever heard of anything quite so strange in the new world of work place telecommunication?   Should I just shut up and count my money and thank the MT Gods that I have an account with no ESLs? 


Sorry, I have wanted to write this for a year but was afraid the details would reveal who it was should anyone peruse this site.  Hopefully, now, it will go unnoticed.


Appreciate your feedback if you have any at all. 


Sorry to be such a bother.
The reason I asked about feedback is because I went from working under a supervisor at a local hospital, who constantly told us how we were doing (monthly reviews at least), to an MTSO where I only rarely get feedback, and it is always negative. Because of this, I am concerned, as I don't know whether I am actually doing good or whether I am just squeezing by.

When you are coming close to needing to fire someone, do you make it pretty obvious? Only asking because I am personally afraid of being blindsided, since I am not used to working for an MTSO.

Feel free to let me know if I am crossing the line in any of my questions as well. It is just nice to be able to ask someone higher up about how things are done, especially being newer to the business.

Thank you!
Don't Bother

I was a CMT for 12 years, but let it lapse last year when it was up for renewal.  It never made a bit of difference when I looking for a job, either you're a good Transcriptionist or you're not.  There's some CMTs that are book smart, but don't have a bit of common sense and that's just as important.  Being a CMT is a matter of personal choice, but in no means does it guarantee a better job or a higher paying one.


AHDI supports offshoring and always has.  They try very hard to remain "politically correct" and not upset their Indian buddies.  In fact, most of the board of directors are employed by Indian companies.  They do not support the American MT at all.


AHDI would like you to believe the certification may become required.  If it does, it would not be through them.  It would be a state or federal licensing program, not through AHDI.


You have to earn 30 CEC's in a 3 year period to renew your CMT.  You have to pay for continuing education classes or attend AHDI functions which you also pay for. 


 


I am not asking for a service, I AM the service looking for recorders
nm
So why did you bother asking in the first plac?
:
Thanks..I won't bother to apply with them now.
nm
This totally would not bother me and
I would love to work at home for a hospital with an excellent incentive plan instead of a large service with jumping from account to account just to get my lines in.  I bet if they had a job listing on the boards, they would have many, many replies, even with the micromanaging.
I get this all the time... these are the ones that bother me...
The ones that bother me the most are the people who ask me to babysit their children, saying, "since you are home all day, could you.."  Those are the ones that get under my skin. 
they really don't bother you if you just leave them alone

they are just trying to survive like all the other creatures whose habitat is slowly being destroyed.  Most snakes are afraid of people.


Why bother to get that upset?
I'd be singing a different tune in a different circumstance but I always tell MTs to go through and type what they hear. Go back and give it a second listen and fill in what you can. Then, if you have absolutely no idea .. you need to send it to QA and move on. You are working production and if you cannot get the blank, leave it to your QA team. Your work is going to suffer in the big picture if you are not able to complete the work and frankly, you might just need a change of venue altogether. There is too much that factors into a job to become that upset over it all.
If you do not have experience, do not bother......sm
I have had way too many inquiries from "non MTs" that think this job is easy.  Get an education and experience in-house first. 
and of course she/he doesn't bother
to spell drugs so mispronounced that they are impossible to figure out or experimental drugs that are impossible to look up even if they were pronounced correctly. 
CMT......why bother at 28 years?
Girl, 28 years experience speaks for itself. I would never go to the expense or hassle at your level of expertise. A friend of mine took it last year. The test is not online, that I am aware...she had to go to a local testing facility, something that sounds like "Prometrix" or something close to that name. The test was 6 hours, though you could finish before the 6 hour mark if you wanted. She said she came out shellshocked and was totally surprised she passed. She has to keep up 36 hours every 3 years of continuing ed to keep it, and she's only making 1 cent a line more, for which she has to agree to 2400 (YES, HUNDRED) lines a day to keep her little penny. I don't think I'll ever put myself through that, and certainly could not keep up the lines to keep my penny. That's in 8 hours. No way for me, and I've been at this for 7 years. Do what you want, but I really feel your experience is enough and the CMT would be a waste of your money and time.
Doesn't bother me at all.
I don't get why people call the machines transcribers. They don't transcribe. Personally, one of my best clients still calls us "typists." I could care less since they are my highest paying contract and treat us "typists" very well.
doesn't bother me what you say. sm
At least I can "speak" without the #@*@ words. Can you?

If you think I put in a LOL to "throw something in" so you will think I am sweet you got a nother think coming.

Are you trying to be cuddly?
gee, I don't know - would a peephole in the bathroom bother you?
Ask them if they are keylogging you. If they are not (haha) they may appreciate knowing they have the software.

Then get a new employer.
And then when you hire them do you bother to give them
nm
Thanks for the info. I won't bother applying either. nm

In that case, why bother with a hospital?
I just don't get it. If they take away what is essentially the only perk the job has, why should we continue?
What bother me is that we all pretty much know this, especially those of us who do QA for services
and know what we are doing. The work is atrociously bad, both from MTs and even from some other QA'ers! So why does it continue to go on? Your guess is as good as mine!
It's great that it doesn't bother you sm

But can't you accept the fact that it may bother other people?


You have a right to your opinion, but it is your opinion. Not everyone feels the same way.


If someone asks me for personal information of any kind, if I don't know why they need it (for example, if I'm checking out at a store at the mall and they ask for my phone number), I ask them what they do with the information and if they can't give me a good reason for needing it, I don't give it to them.


That's my choice. You are free to do as you choose, also. Just understand that not everyone thinks the way you do.


Hey Narey, why did you bother asking when what you're really looking
yes?  Look, you need to see the whole picture. MT is not easy and it won't make you a lot of money. Those who are making $13, $15, $18 an hour have been at it for a long time and they also need to thank their lucky stars they have those jobs and they haven't been outsourced overseas yet.  If you want to spend thousands on a good school, better pick from M-Tec or Andrews, maybe Career Step, but if you go with Career Step, you had better earn their top grade. These schools can get you jobs entry level with some companies, but that doesn't mean those companies are all that wonderful. 
DId you bother to read the post. She is NOT
x
Oops. should be did you bother to read ALL
x
dont' even bother. People with sm
that attitude you don't want to work for. I would rather be on QA for months and learn every last thing about that account and learn it right than have somebody down my throat about still being on QA.

Don't let them fool you, these people that run these ads don't have that great of MT skills either or they would never put an ad like that. Stay away from them.
Why does that bother you? You're getting paid to type
what is dictated. What does it matter if it is "Mrs. Smith" in paragraph 1, "Ethel" in paragraph 3, or "the patient" in the recommendations? LOLOLOL