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I stood up for myself and probably lost an account - oh well

Posted By: Patti on 2007-12-31
In Reply to:

This is only the second month that I have had this account but they thought that their bill was a little "high" as the doctor does not feel that he should pay for any lines that I have in a template or if the physical is mainly normal and so I have a normal template, etc.  I told them to try to find somone else that was cheaper that gave them the service that I did, with the TAT and quality.  This is a doctor that loves to rib off insurance companies and morally I have been debating about doing this account but felt someone had to do it.  But I told the NP/OM that with the time I spend in delivery and pick-up, paper, etc. I need to make this much per hour and that is about what I make.  This is the first time in a long time I have really stuck up for myself.  She said that their last Transcriptionist had been charging $5 a page and  I said fine I would compare that with my lines but it would be with 1" margins all the way around and a 12 courier font to define "a page" and low and behold it came out about the same as with my line count.   Anyway I am sure that they will begin to look elsewhere and that is fine, I wasn't looking for an account when this one came my way and so somewhere else there is something else.  But it made me feel good to stand up for myself and believe in my skills.  




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No, I lost an account to EMR

and of hospitals around here that have gone to EMR, no Transcriptionist is needed.


With VR and EMR, the VR automatically puts their dictation into the patient's record.  They could care less how it looks, their idea is to save money.


Lost my account

I am so upset. I have worked on the same account for 2 years now, ever since I started medical transcription. My computer has been giving me issues now on and off for about a month. This week I have not been able to work because of computer issues. I have spent $800 since December on computers having them upgraded and antivirus and more memory. It is constantly acting up for the last week and they had to reassign my work this week. They just called me and informed me they took my account and gave it to a MT who doesn't have computer issues. Like I chose for my computer to go on the fritz. So now I am a backup MT. I am so hurt that I had the bad luck to have computer issues for the last week and they take my work. How can I help that? I can't. Oh well. I think it is time to get another job.


 


We had an account that went overseas that when we lost it
one of hte people said they'd be back. Hasn't happened yet and it's been over a year. I always wished they would.
This is true......I lost an account to EMR like this
and I'm almost positive the same thing is happening to my account that I do now. It is definitely spreading as more of the younger generation of doctors comes into the field. To me, this is more of a threat than work going overseas (I definitely don't like that either but I found that most clients that do that at least come back; EMR physicians do not).
Me too.. Lost major account
to EMR.. basically put me out of business. I could have "stayed-on" in house doing limited transcription and scanning for 1/2 the money. System was not very friendly to transcription, had to constantly switch screens, etc. would have really lost $$$ if I was paid by the line. Either way hourly/cpl, less money for me. I decided to just stay home and go with national. Hopefully I can hold out for the next 5 or so years, or else I guess I'm off to Walmart!
Update - lost the account

Well they said today that they were going to investigate other avenues, appreciated my work but did not appreciate that I corrected her when she did not correctly spell Crohn's disease.  She is a PA and knows how to spell so then why did she specifically spell it incorrectly -- anyway am glad as their were a little shady.  She saw the patients, dictated as the doctor, and charged out MD prices instead of PA so am glad I am out of it.  But God gave it to me over Christmas, I was able to pay off one credit card and so it worked out.  Will enjoy the 6 to 8 free hours per week now.  Just thought I would let you all know how it came out.  


Patti


I lost a clinic account
to EMR. I had lunch with an old friend who is an ER nurse in Colorado and the ER changed over to EMR recently. So far that is the only department in her hospital, but she expects the entire hospital will eventually.

This is the touch screen type of thing. She says there is a computer at every station or bed. When they chart, it also generates the billing so more revenue is captured.

I would be worried if I was younger, but should be okay until retirement hopefully??
I know personally I have already lost 1 big account because of the new system and please sm
talked to my own physician yesterday about it. He said they have to be on-line within the next 2 years. I love my work from home MT job but I'm thinking of going back to school for nursing. Just checking if it has affected anyone else yet and if so, what are your long term plans?

depends on location, I know someone who lost a local account - sm
in Woodbridge, VA, was charging .12 a line (60 character line), got underbid and lost it after having had it for years.  Now in order to get more but look less, she bids at .10 a line but a 50 char. line....comes out to .13 if a 65 cpl.   You can't get much over .10 around here on your own which really stinks, or do some fancy accounting which in this case works.
Yeap, lost huge account to EMR, most CA doctors are now using it
After I lost my accounts, I went to doctors' offices all over Orange County, and most are now using EMR or going EMR. I lost a huge account with several clinics. They loaded up all of my templates, and off they went. Good luck.
I've lost a local account today that I have had for five years......

I cannot believe that this happened to me today.  I went into one of my doctor's offices this afternoon to pick up his tape for today.   I was given a tape and told that his wife, who is the office manager, wanted to see me in her office.  I thought nothing of it because she sometimes has extra things that she wants me to type up for her and we talk quite often also.  


She tells me that she just has not gotten around to talking with me yet, but  "tomorrow we will start dictating through a company over the internet".  I was blown away!  She said she wanted to give me a break and that if it does not work out she will let me know.   The whole time she was tell me this she was writing me a check as I had just turned in an invoice.   


My first inclination was to throw that #@%$ tape at her and say "do it yourself", but I knew that wasn't the "professional thing" to do.  I was thinking how could she do this to me, not even a 24 hour notice.  She handed the check to me, I snatched it and walked out. 


I have had this account for five years exactly (began August 1, 2000).   I have never took a day off, never raised my rates, never asked anything of them, and my work has always been the best possible quality.  I have been the most dependable person they have could had.   I have passed up other accounts because of them, and I always put them first.   Thank goodness I have other accounts to fall back on.   In our town, there is only one other transcriptionist besides myself, and we both have more work than we can handle most of the time.


Just thought I'd remind all those other MTs out there that no matter how good we are and no matter how much we try to please everyone we are still not appreciated.  I will never be fooled again.  No one will ever receive the attention from me that I gave them.  


Lost account of 28 years to Dictaphone because hospital believes it will eliminate all transcription
Curious if any of you are working for Dictaphone or Infomatics and doing an account out of Miami with mainly ESL dictators?  I was convinced I would not lose the account after a few days with VR. However Dictaphone is not using VR right away and will transcribe reports the regular way until they have a database. I am certain this hospital will never be done by VR. I posted a job on here about a year ago offering 18 cents per line to help with this account and not one person  accepted after hearing the ESL doctors we have. They are that bad.  Anyone else have this happen to them? Losing to Dictaphone  And we have had to do most of the work for over a month since they supposedly took over because their system is not working.          
I was hit by all 3 that summer, I lost power, I lost work, I lost savings...but..sm
NEVER did my employer in any way imply or threaten or dare even mention that my job was in jeopardy because I could not work immediately following a trifecta of natural disasters! My jaw agape is not at your concern about working, but at your concern that you would lose your job because of it. Companies have to have a heart in some situations. You're one MT, your company won't go under without you working for a week or 2 or 3.
We have stood behind what we sell.

How many times should we exchange the pedal before she tries to troubleshoot it through the software or the computer?  We exchanged it even though we did not feel that was the problem.  When the original pedal came back to us it was confirmed that the problem was not the pedal.  The pedals we use are widely considered by the transcription industry to be the most durable pedal available.  They are Infinity pedals. 


Good, you stood up for yourself and you
don't have to take it anymore! I wish you all the luck in the world because you are a great person, I can tell. You deserve happiness and respect. I am glad for you. Find your calling, go on, you can do it! Flush the negative crap they put on you down the toilet, and raise yourself back up. They don't deserve one more second of taking your power. Follow your heart.
That was my first instinct too. These 3 locals stood out more to me.
Yes, 1 had come there for help, but obviously the majority of the crowd was local and together they were one bad bunch. It's not just the evacuees, these types of people are everywhere. It's too bad that this happened, this man who was beaten obviously didn't deserve it, but locals were involved. It's just a shame it happened at all.
I recently lost 20 pounds. That means I lost 80 sticks of butter.

I doubt your brother has won more than he's lost. To win that much he's probably lost 3 times
So he probably has more bills than money. Otherwise the casinos would go broke.
What is the difference between an acute care account and a multispecialty account??..nm
nm
I've never had a problem switching from account to account.
The problem I had was being switched too soon. If I don't get one account spec solidly in my memory with QA feedback on mistakes before starting another, I get confused. The other problem I had with former jobs was inconsistent QA. One person tells you one thing, another person tells you another.

Lately, I don't have a problem with it. Right now, my binder has 8 account specs (some I've never had to use) and I'm picking up a new weekend job for a while. The terminology and report formats stay basically the same. It's just all those little preferences. LOL
what is your account and specialty on the account?
no one is watching. tell us all about osi.
My dad lost 100 lbs on WW (sm)
He followed a strict WW diet and walked every day.
JUST LOST JOB

Does any know of a Radiology account that needs a Radiology Transcriptionist with 25 years experience.  I worked for a small company in my State for a year and the account was dropped today. 


 


 


Lost my cat
I am so sorry for your loss.  I have had pets for many years and it is so hard to see them go.  We can enjoy them for a while.  When my little dogs and cats have had to go, I just think that I am doing the kindest for them.  I think they seem to know when it is time as well as you.  I have shed many tears over the loss of my little friends and still miss them all.  Get you another to ease your grief.  They are all different and a new friend would bring new joy into your life.  Another animal lover, Mary
lost
sorry, makes no sense to me.
Lost Dad
It has been five years since I lost my dad, and those times still hit me out of the blue.  Dads and daughters have a special bond other folks may not understand.  It will always hurt, but time tends to dull the pain most of the time.  He's in your heart and there will be times you will be able to gain strength from him where you can't gain it anywhere else.  Grieve however you need to.  Not for anyone else to say.  God bless. You are in my prayers!
Very likely she lost it to (sm)
someone cheaper, but could call to find out.
lost or just said so
I have worked inhouse for a company that when they pulled trans off an account for personal reasons or due to edits, they tell them they lost it. If your company is anything like the one in PA, this is always a possibility - when they don't like someone they frequently "lose accounts" If this is the case - it would be a contract problem
Lost
This company wouldn't be located near Gastonia, NC would it? The same thing happened to me recently and I am just curious if we were working for the same company.
I lost 72 lb in about 2 yrs on WW. sm
Easy to learn, good program b/c you eat "real food", you can eat with your family or go out to eat. Wonderful, sensible, slow weight loss but it is healthy and is not a "diet" per se - it is a lifestyle change. You can eat whatever you want, just in smaller portions and sensibly! Highly recommend it. You can do it on-line too.
As one who has lost everything before...
The best way to backup anything is to email it to yourself on an internet-based email account (i.e. yahoo or AOL). For instance, you back up your Autocorrect, email the text file to yourself. To backup favorites, while in the internet, go to File then to Export/Import, save to your Desktop, email to yourself by attaching the file. Pictures, videos, and the like are a little different. Those should be on a DVD, and do what I do: Make copies of your DVDS (family pictures, videos) and give a copy to two friends. That way, if you lose your copies to fire, theft, etc., you will always have a copy.

My personal opinion. Nothing worse than starting over.


Are you sure they are lost?
I thought book marks were actually saved online for you by for example Yahoo. When i got a new computer, I downloaded the yahoo toolbar and signed into yahoo and voila! There were my bookmarks.
Job lost
Believe it not, C phone and Lanier technology is very passe now.   If you work for a national, you never lose jobs no matter what happens.  Don't worry about it. It's their equipment not you that caused your job to disappear.  It's all in a day's work. My mom used to say "tomorrow is another day." It's true it is, fresh start, new beginnings with lessons from the previous one to lean on.
Not ALL MTs - I lost 50 lbs 12 yrs ago and
and lookin' good (mid 50s).....20 more to go to be FIT  
Nothing is really lost
You are a gem Patti, and a real business woman. You were not meant to have a pain in the neck account. Things always have a way of working out for the best. I have had those type of accounts in the past where the PA (usually female) will spell the medical terms incorrectly, and then try and tell you that YOU spelled it wrong when in actuality you spelled it correctly! Something else will come along.
Lost job too
Well, join the crowd.  More and more of our work was being sent to the service company, and now we are being eliminated as part of the work is going to some sort of point and click for the doctors to do themselves, and then some going to voice recognition as well.  So I am looking for Psychiatric work if anyone can give me any good tips for this.  TIA
I also know someone who lost
It only takes about a month for them to get up and running and then they cut the MT off.  Sad affairs...
sorry....lost me with the $9.00 fee.
x
lost work
I would ask you, one MT to another, do not let this burn you and make you less than you are. In reality the situation is no different then if someone was going to one store for years and then a newer, more modern one came along and the person switched. This is free enterprise at work. The way that people know we are professionals is the attitude that we have when this does happen to us. Always be a professional and you will be better then the next man. I have learned that it is our attitude in this world that will either change it or make it worse. You new know, because of the way that you handled this account, you could be recommended for something even better. Just a little encouragement. Just do things to the best that you can and it will come back to you, whether you see it or not.
Lost time?
Maybe you are all spending too much time doing searches?
In training we were told don't spend much time - let it go to QC because the clerks have all the census information, etc. that we do not have access to and it is easy for them.

Some things to consider:
If it's an old dictation (more than a couple of months), it probably won't be in the database. If it's a preop for the future, it won't be in the database; just type in what the dictator says.
lost lines on DQS could be from
Is there a program that just detects how many times you hit a key rather than the word if you use an expander?  Could that explain the line decrease?  For example if I type PE and my Expander puts physical examination, maybe it only counts the PE?
DQS lines lost
a., more than likely the answer is Yes.  b. this would not be something that would be brought to your attention by administration to correct their error in your favor, and how many other transcriptionists do you think are getting the shaft in this regard by not being told, and not having enough technical inquisitiveness (like you do) to ask?  typical, typical, typical.  if in fact this is the case, i certainly hope you get your back pay for these serial errors on their part.  good luck friend.
Lost job without notice
I worked for over a year at a company called New England Transcription. It is in Connecticut. They found out today that the hospital dropped their account. It is not associated with New England Medical Transcription.
I used to go to the gym, but lost motivation - so now
I have a treadmill and an exercise bike in the house and I'll jump on them for 10 minutes at a time throughout the day - it's a good break from work and the time adds up. I only do 30-40 minutes 5 times a week, but it has helped me stay in shape! I also lift 5 lb. weights a few times a week - nothing strenuous, just a few arm exercises my brother, who is a personal trainer, taught me. Good luck - I know it's hard when that fridge is there all day long. I tend to eat when I'm stressed so it is particularly difficult on certain days.
Lost PRD+ discs, anyone know where I can get them? sm

I have worked with PRD+ for 6 years.  Somewhere between moving offices and and clutter I have misplaced my PRD diskette.  Tried to save from original computer to transfer to new computer, but will not work since I am going from Windows 98 to XP.  Since Sunflower is no longer in business, I need to the disks as I have worked without my PRD for 2 days and it is killing me.  I need the original diskette because you can save from 1998 and transfer to XP, even though the program I will be working in is WP. 


Any help would be greatly appreciated.  TIA!


I lost 70 lbs on Adkins... but
I lost 70 lbs on Adkins over about a year.  I then fell in love, got married, and have gained back 40 lbs!   I have tried to do Atkins again a few times and could not stay on it!  I had a TAH-BSO 3 months ago and I am gaining weight quickly.  Is it the HRT?  I am 43 yrs old -- and always hungry.  I really need something to suppress my appetite.  Anyone have any suggestions? I feel horrible with all this weight back on again.
We lost 29 lbs on it in 2 months but...

Hubby got the gout after that, so had to go off it so we could find out what kind of foods would trigger his attacks. That was 2 years ago and we gained all our weight  back. We missed the meals. We were really into the full meal salads, etc., satisfying and weren't really into sweets or deserts before starting. Never missed potatos, either (except french fries...my weakness).


 He also has a heart problem and finally asked his doctor what foods to avoid...Lo and behold....everything we're eating now. When asked what foods to eat...you guessed it...everything on the Atkin's Diet. So, 2 years later, we're anxious to get back to it. ...but a modified version.


Oh, and we have figured out which foods trigger his gout...FINALLY. It's any dark green leafy vegetable, spinach (our favorite) and even mixed baby greens, and green beans! Never would have believed it but we tried several times to include those in our diet and they trigger attacks every time...go figure.


Lost my dad and a grandson in within a day

of each other in September.  I am so sorry for your loss!  I have not even taken it all in yet...


I was driving to Philadelphia to see my dad who had terminal lung cancer when I got the call that my 12-day-old grandson was in the hospital on life support!  I was torn what to do, see dad or turn around to be with my daughter...I went ahead to see dad, but he passed two days before I got there, my grandson the next day....There I was, in the middle of Iowa at a truck stop, feeling like I was in a surreal world, with people all around me talking, laughing, etc.  I lost the oldest and youngest members of my family within 24 hours. 


Believe it or not, time does help!  I think about my dad almost every day, especially when I type elderly male patients.  I have just now started to laugh when I think about him.  I have his WWII picture in my dining room, I see his handsome face every day and I have a more recent picture next to it, him looking tired and ragged, but he has one of his great-granddaughters on his lap and he is smiling big and proud. 


I like to think that my dad passing a day before my grandson just made it certain the baby would have someone in heaven waiting for him from his family!


Be strong and know that there are those of us here who feel for you and share your sorrow and pain! 


 


I lost my dad last year too.....sm

And do we ever get over it?  Doubtful.  Especially if we were close to our dads.  I was lucky, had him for over half a century!!  Very lucky indeed and he lived til he was 96!  He was shooting for 100 or the millenium (which he was around for 2000-01).  I'll never get over his demise but I will always cherish what's in my heart and my head as I had one terrific Dad, as you probably did too.


If it gets too tough, one day at a time (ODAT) might not work, and in those times, one minute at a time works wonders. Best luck!!! 


 


I lost a big client and a new one to EMR
My own doctor hired me after losing my account to EMR. I sat around for two months waiting for him to start only to be told on an office visit that he too has gone EMR. Good luck.
Lost programs.
I bought a new computer and was going to let my daughter use my old one for a project she had going.  She deleted all my transcription programs.  Later, her project fell through and I needed the computer to use in my home office.  I was able to do a system restore, even after several weeks, and get almost all my stuff back.  For some reason, Stedman's spell check did not come back up, so I do not know what happened there, but everything else was there.