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Serving Over 20,000 US Medical Transcriptionists

No loyalty again!

Posted By: Pat on 2006-03-31
In Reply to: No loyalty... - medtype10

Like you, I worked as an employee for a group of 18 physicians for over 21 years. I retired early, then they begged me to be a contingent employee because they had no one to fill in for vacations, sick leave, etc. I agreed and it was a pretty good deal. They paid me as a regular employee, albeit contingent basis only, which was fine with me. If I wanted to work, I did; if I didn't or couldn't, I didn't! Then a year ago they switched to a new Dictaphone call in system (whereas before we transcribed from tapes). I said, "There goes my little part-time job." Oh no, they wanted me to stay, blah, blah, blah. Bottom line: They got the new equipment and didn't even have the decency to let me know they weren't EVER going to use me again! Over the years, I paid for much of my own equipment working at home for them and had been their ONLY Transcriptionist for over eight years (with 8 docs at the time!)until the practice got too large. In fact, I had more experience than all of the transcriptionists there! Several of my coworkers thought it was pretty sad but they couldn't do anything about it, of course.
Again, money talks and since I was most probably the highest paid transcriptionist there, they wanted to dump me to help pay for their leased equipment, I guess. Finally when I asked the lead transcriptionist about all of this, she said they weren't going to use contingent people any longer. So my opinion of docs has definitely changed during the last year...and NOT for the better. Sorry for the long post but I get angry every time I think about what they did.


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About loyalty to MQ, sorry lm

Unfortunately, MedQuist has been made who they are by buying out so many small & medium MTSO's over the years to get where they are, and I wonder who was not thinking about a consistent "MQ way" while they were doing so.  I mean, as much as we refer to McD's and Wal-Mart, when one opens they sell the same/serve the same around the country.  MQ was like a game of Pac-man, gobbeling in hyperspeed.


In doing so, they made deals with the sales to keep things "as is" it seems from some of the posts and the vast inconsitency across the board has led to so many, many different ways of operations, how MT's have/were treated, how offices are ran, mass exodus of inhouse employee's.  We see this in the praises of some CSC's with plenty of work, treat their MT's with respect, then of course, the nightmare CSC's.  This total opposit just does not make sense at all.  If some need work, then give them work from an office that is overwhelmed for crap's sake...spread the work and $$ amonst all.  I don't have a big suit in my closet or a big degree hanging on my wall, but it sure the heck seems like MQ could save $$100,000' in just "consulting with the MT's" in how work flow could be consistent, accurate and done with pride, care and loyalty, instead of paying those high priced suits that seem to come and go like a revolving door.  In their quest to be the biggest and best with the hypertechnology, they have forgotten what it's really all about...the patient and the MT who is taking pride and time in doing that record because the MT is not breaking their backs working 12 hrs to make what they did in 6, they know the account, they know the dictator and that does not leave them guessing.  I know when one of my doc's says something really off the wall, out of character and does not make sense...as in being interupted when he's giving me drug allergies, says NKDA yet gives the patient Cipro because of a PCN allergy...that's a discrepancy that needs to be sent to QA, so that the next person or someone reading that record does not just glance see nkda's.  I got a very nice thank you from the doc on this and it's only because I know he was very annoyed at whoever was bugging him, and this is because I have him night after night, year after year.  That's what happens when you have accounts you are proficient at...they get done in quality and faster!


This is how you can have so many people on either one side of the fence or the other when it comes to MQ..and there really does'nt seem to be much in the middle.  If MQ has treated someone decent and fair, then it's easy to be loyal to them and vice versa.  There's just never one side to a teeter totter and we may see a huge imbalance one way or the other with the anticipated packets...........I just wish they would get here and calm a few nerves!


No loyalty...
I worked for the same two groups of physicians for many years and when they were able to cut me out, EMR or make office staff transcribe for less, they did. It's all about the $$$. I never was able to get any of them to sign a contract other than one that stated that they could let me go at any time or I could let them go at any time. Of course, I would have been more considerate and gave them notice and been honest about it. Even at cut rates, they are always looking for a better deal. One of the office staff who took my transcription work on the side at cheaper rates recently called me and said she needed help, etc. but at her lower undercut rate.. (what a joke) I at least had the satisfaction of telling her "No thanks". She said she did not know it would be this "time consuming" she has no life, yadda, yadda... They thought it was soooo easy...NOT! Sorry about your situation.. it's a tough lesson we all eventually learn.
Loyalty-sm

I know summer is usually a slow time in the field of medical transcription but I have sat for many days now with absolutely no work.  The past two pay periods have been extremely rough.  I like the company I work for but I can't afford to sit idle.  I have started looking around and have even sent out a few resumes.  I feel a bit disloyal but I have to eat too.  I find it hard to believe that there is absolutely nothing! 


 


Do you ever feel anxiety when there is no work, and if so, how do you deal with it?  Am I being disloyal by looking for work?


LOYALTY

It was wonderful, especially since I was single Mom and just lost a supervisor transcription position at a hospital that closed. I was lucky and landed another job immediately with a private clinic, but was able to take my daughter on a few trips with this extra money and pay off a few bills.  I feel really fortunate now because I just remarried a year ago and money is definitely more stable, but i still hate being treated dirty when I was so loyal to this clinic. 


Is $1000 to much up front????  There really wont' be that much typing involved, but my time in finding all this information on my own was a pain butt!


 


Blind loyalty.
And third comment.  ISSUES!  Just because this person is American and lost her daughter does not give her the right to call everyone but herself incompetent.  She CANNOT call these people criminal w/o EVIDENCE.  I wish you would think that thru.  If she is so SURE these people are criminals, let her step up to the plate with EVIDENCE and share that with the world she is urging not to take in the two brothers who were released for LACK OF EVIDENCE.  So tell us what EVIDENCE she has to stand in judgement of everyone.   Oh that's right.  She is American and lost her daughter.  We don't expect evidence just rambling emotions based on.....????
You owe them no loyalty, especially if they don't pay squat.
Send them a note thanking them for the wonderful experience but giving your two weeks notice or whatever because you have accepted employment elsewhere.
Loyalty goes both ways
How loyal is the company to you if they pay you peanuts, and how hard would they cry if they decided to "down size" and let you go?
IC loyalty dilemma

The owner of the company I contract through has a strict policy that you do NOT ever converse directly with the client.  I am on an account where there are 4 of us doing it.  One girl continuously keeps writing the client with everything from asking about formatting to asking what some medical terms are.  I have asked her in a prevous e-mail to please not do that, due to the work policy.  She has continued to do so.  I don't know what to do.  If I turn her in, she would know it came from me, and would I be a rat?  She claims that she and the client made an agreement to e-mail each other without telling the owner of the MT company.


Thanx for any input!


MT is co. business. Not about loyalty to MTs,
x
How can you feel loyalty to a company that so clearly has no regard for a large portion of its MTs.
;O
detrimenal impact on your life. Loyalty is gone. Almighty dollar has taken its place.
dd
Situations change. We are all in this for the money. Loyalty is great but appreciation (monetarily
And be honest. This is a financial issue and a matter of there is only so much time in one day. They may be shook up for a bit but in the end, they will remember you for the work you produced and your day to day performance and personal character traits. Give them plenty of time to find someone new if you are very fond of them and, in this case, you could offer to train the new person.