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Satellite/VPN probs

Posted By: GMM on 2006-06-10
In Reply to: satellite/vpn problems...sm - anon

I have the very same problem.  From what I understand, there's nothing that can be done about the download speeds.  Hughes won't give tech support concerning VPN issues.  If anyone else has any other information, I would appreciate it.  I am working with a VPN now and have satellite and can't connect, period.  Does anybody know why that would be?  I get a message saying that the remote computer has not responded.  The last VPN I worked with, I could connect; it was just very slow.


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Would definitely not go satellite. Most use DSL or cable, some with reimburse partial $$, satellite
Transcend, although they said my satellite was too slow, they do allow satellite with some accts. nm
Yes, I have used it - no probs.
Have done it for 2 years - no probs
They guarantee their work - so I'll repeat what the other poster said - if you have the backup, go for it.

I use the online turbo tax and have had no problems the last 2 years. It is easy and fairly fast.

good luck to you.
I also use mydocsonline with no probs! nm
Probs with Editscript

One of the companies I work for have recently switched over to Editscript.  I have been moving and have finally settled down and for the first time this week attempted to type.  The company says that you have to buy a special footpedal that goes with the software.  Instead you have to use hotkeys.  I could not even make my way through one dictation without giving up.  It is so hard not being able to use my footpedal.  Has anyone else had this kind of problem?

me too, no probs, not even questions.
what specific probs are you having to make you want to
I've used them several times w/o any probs at all. nm
The Sted's works with just about anything, as does the ExText. No probs w/the
We have a few Acer laptops in our family. No probs. nm
Anyone having probs searching for docs on ExText?
Is anyone else having this problem lately? In ExText, when I search for a physician's name by using the Cntrl-A function, it is extremely slow, and about half the time, the search seems to freeze, and then I get a message that the connection has been lost. I click on "Retry", am connected, and physicians' names are displayed. The whole process is as slow as molasses, and occasionally, I get completely kicked out of the system, or everything freezes up solid. This has been happening for about 2 to 3 days.
Lingo that is who we use...VOiP, $22.95/month, six months already, no probs.
You might want to investigate further the post someone made about 2007 and VOiP. Seems the government is all hot and bothered because they need to tap phones and cannot do so with VOiP. They probably will end up taxing and surcharging eventually, as well, but for a while it can save you a lot of money...
A contact of mine worked for them for 6 years w/o probs, FT. She retired from them, too. nm
Several times w/o probs. You can delete/uninstall it right after the episode, too, if you're
A good tax guy is worth his weight. He will help you find deductions and if any probs with IRS,
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You might want to look into satellite (sm)
Go to directv.com and there is a link there for DirecWay, I think it's called.

It is more expensive than DSL, but MQ pays up to $50 per month for high-speed and I think they pay up to $75 for installation of same.
Does anyone know if a person can work on DQS other than via high speed cable line? We have a recreational lot and it would be nice to be able to work from there during the summer but there is no cable there, no phone line either, although phone could be installed, but I don't think DQS works off of phone line.  Any suggestions?

I had that same problem and switched to a satellite company called Wild Blue.  Have had no problems since.

I did buy a satellite. Spent $500 on the dish, more on the service and $60 month on fees and couldn't use it. There is a 10 second lag from the time that you hit the letter on the keyboard to the time that it appears on the screen. Talk about infuriating. They told assured me that it would work fine at the dish company. Then they told me that possibly with the $120 a month business upgrade it MAY take care of that problem (but didn't). Works fine when surfing the web but definitely does NOT work fine for transcription!!
Do you know if DRC can use satellite?
We have high-speed, business-grade satellite which some companies can use but others cannot. That is how we came to be suddenly out of work when we moved.
Thanks, all!
DirecWay is the only one available where I live. So far, several trans services have said they won't accept satellite because they experiences they've had with it are very unreliable. Some even said they'd prefer dial-up! I live in a single-wide mobile home, so a large dish might not fit on roof along with my TV dish.
I can either pay $600-800 for the equipment & about $60 a month, or $99.99 a month without buying equipment. Don't want to buy due to moving out of area or DSL becoming available...whichever comes first.
Boy, I know exactly how you feel.  I work for a hospital and they are just switching to a new system which requires high speed internet.  I live in the middle of no where and cannot get high speed or DSL, so may have to drive back into the office an hour a way unless they can come up with a system that is compatible with satellite as that is all there is out here. :(  If you come up with any other options, let me know too.  Do you know anything about wave pedal?  I also do side work and this is what has been recommended to me by someone, but know nothing about it. 
I want to know too. What about wireless? Does anybody have that where they have an antenna on their house for wireless?
I have been using satellite for two years now since my company sent the transcriptionists home to work. Many say that if you are working with VPN, satelllite will not work, but this has not been the case for me. The satellite dish has been just fine for me for downloading voice files and file transfers, so I'm not sure why some companies don't allow it.
I have the personal 2-way DW6000. I'm not sure I understand what you mean by what version of software I'm running. To upgrade to the business edition, does it entail getting a different satellite?
My hospital does not allow satellite at all, and some other ads that I have looked at say the same thing.  If there is anyway of getting wireless, you are better off, as then you would be prepared if you change positions.  I am still working of dial up until the wirelss company that said he thinks he can get us wireless between the hills and trees can get here to do it.  Holding my breath, believe me.  Good luck.
Satellite sm
Are there a lot of you out there who use satellite and work at home? How does it work for you and what company allows it? Do you use an FTP site, what is the set up? Just trying to find out what exactly will work with satellite. They say a VPN will not work. Thanks!
I have used a satellite system called Wild Blue to work for over a year now. Both jobs I work use VPN, and while it isn't quite as fast as DSL or cable, I have had no problems connecting to VPN. The only thing I notice is about a half second lag time. One job I use an FTP and the other I use transnet. I am able to get my work and return it without any problems. You didn't state whether you were looking for employee status or IC, but one place I know you wouldn't have any problem working with satellite is Peoplesupport Rapid Text (IC). Hope this info helps!
Satellite & VPN
Yes - I have used satellite and VPN for the past 3 years - works fine. It does make upload times a bit slower, but I did finally upgrade- which works pretty well now. The only problem I have is the weather occasionally - otherwise works great. Yes - lots of companies don't want satellite - doesn't work with their system or something, but there are plenty others that don't mind the satellite.
Satellite & VPN
I have satellite with Hughes - used to be Direcway. I had the 6000 receiver, and just uploaded this last month to 7000. It has made quite a difference. I just did a test upload and download - here are the stats:
Without VPN on -
430 / 78 kbps

With VPN on -
477 / 40 kbps

It does vary from day to day and minute to minute though - because on December 20, I had 615 / 75 without VPN.

Hope this helps - I have been able to work using this (thank goodness because I don't have DSL or cable in my area yet), so if you have to use satellite - it can work. If I had the option, I still would go with cable or something just for the reliability - don't have to worry about storms or such coming through to interrupt the signal - or snow piling up on the dish, etc.
I have satellite and really like it.
It is all that is available in my area other than dial-up. I had one company tell me they could not work with satellite, and talked them into letting me try and it works just fine. One of the reasons some say they don't allow satellite is that some satellite systems are not compatible with VPNs. Just ask the satellite company you are considering if their service works w/ VPNs. They will know what you mean.
satellite ISP
I have Wild Blue and it is a lot better than dial up. However, beware that VPN will not work in most cases with any satellite provider. Found this out the hard way. Still have to use dial-up for my only account that is totally online because of this. I am getting ready to purchase a Verizon air card and hopefully can discontinue both the satellite and the dial up servers, so will be paying the same monthly fee. Otherwise, it works great. Hope it works out for you.
satellite ISP
Yes. Matter of fact, another girl that works the same accounts and uses the same services I do, got her Verizon air card today and it is working beautifully for her. I should get mine by Tuesday. I can't wait. She said the account we mainly needed it for is just like being at the hospital itself. As long as you are in a range of a cell phone tower, it should work. I believe Sprint offers one as well, but Verizon has one that you can use on either a desktop or laptop with a USB plug. Hope this helps.
I have no access to cable or DSL either.  I use a satellite.  I'm currently working for MedQuist, and the satellite works great.  However, with all the pay cuts I will be leaving soon.  There are only a few companies compatible with satellite.  Precyse has the same typing platform as MQ, which is satellite compatible.  I will be starting work for them on 08/06/2007.  I've seen it posted that TRS takes some satellite.  Keep your fingers crossed for cable or DSL!!
I recently did a search for reviews for satellite internet. The reviews were horrible. Some people paid out all that money and then their connection was not any faster than dial-up. Also, after you sign the contract and the equipment is installed, there is little that can be done. Apparently the fine print in the contract stated that no guarantees of speed could be made.
I am wondering about satellite as well, as I only have access to dialup.  I only pay tops $24.95 per month for dialup, but would pay $50 or more per month for satellite with Dishnet, after buying their equipment for $199.  Most companies require high speed so we folks with only dialup have a harder time to find jobs at home.
VPN and satellite
I used VPN and satellite(Wild Blue) up until about 2 weeks ago when DSL was finally made available at my boonies home. Other than a longer lag time between screens, it worked well for me.
Anyone working from home on satellite? Our in-house transcription departments are getting the boot. Need a job.
Debbie - I worked with satellite until I was able to get DSL. I live in a very rural area. Satellite is way better than dial up, but not all accounts are compatible. I have no idea why, but had to pass up a couple of hospitals due to that. As far as speed, the satellite worked fine for me, but of course, DSL is faster.
I have had hughes.net for over a year.  I do live in the country and DSL/cable is not available to me.  I finally switched over to a wireless card through Alltel (AT&T has the same thing) and it works so much better.  Very fast and no outages in cloudy weather.  If you have this option, I would definitely consider it.  More companies will accept the wireless than satellite also.
I have used satellite and sm

with a VPN.  Word of caution...because sure that the system you rent/buy is one where the upload is as fast as you can get.  VPNs require reciprocal signal (that is up and down the line "pings" to remain connected).  When I had DirecWay, I could run 786 in download, but I would run at 48 upload, which is slower than a 56.6 dialup modem!  For ages, I had to DL from the dish, UL with the phone line, what a pain!

Ask plenty of questions is the long and short of this.  Be sure you have it fast enough uploading to run a VPN.

I have satellite
anyone using satellite?

I have an account that is Dictaphone ExText. Moving  and won't have access to DSL. Is anyone using satellite and how do you like it. Was told I could use it but might be slow. Need to know if it's worth the cost or not. Thanks

I use satellite

and just started using it today. We also moved and recently had to switch. I've been working all day and haven't had any problems whatsoever.  I was told that what we have is faster than DSL. We're on a 512 mb download connection.  The price monthly is about the same as we had before, but the initial hook up is where they get you. Fortunately, the people we bought the house from had the satellite already installed, so we just had to pay a hook up fee rather than new set up. 

Thanks for info. Guess I'll take the plunge but not happy about the 18 month commitment,but it's either that or looking for another job or renting an office in town which would be more expensive.
satellite sm

I'm getting Hughesnet installed next week.  I live in a rural area too with no  chance of cable or DSL in sight.  I called Wildblue and they told me they weren't doing any more installations in my area due to Wildblue "turning off the satellite beam to my area." 

Anyway, to have Hughesnet cost me $99 up front and then I get a $50 Visa gift card rebate.  The lowest speed package is $69.99, the highest $199 with 3 in-between.  I'm starting out low and will move up as needed.  You have to sign a 24-month contract.  This is all where I live in Ohio.  If you're running VPN, the speed will be cut in half though.

I can't wait. Been struggling with dialup too long and it has caused a lot of problems with work, not to mention its hard to find a job with dialup.  Also IMO it seems that everything on the internet is geared to high speed, which I really don't think is right, but that's the way it is.  I mean I don't even have fast dialup, usually 26.4, 28 if I"m lucky. I was told that has something to do with the phone line and/or access number. 


I would not use satellite for my TV
much less for my work.
Satellite and VPN
I was able to use Juniper VPN with satellite, but not Cisco VPN.  Not sure what the differences were. System I was on was Dictaphone and even though it worked with Juniper VPN was very slow and took some getting used to. 
VPN with satellite
My husband and I have been looking for a house for 2 years and have finally found one in a remote area.  The only problem is the area only has satellite (Blue Sky) as a hi-speed internet connection.  I have heard there are some problems working with a secured VPN connection when on satellite.  Would like any and all information about the experiences you have had working with a secured VPN connection using satellite.  I don't want to make an offer on a house that I might not be able to work from!  Thanks!