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Serving Over 20,000 US Medical Transcriptionists

sending/receiving dictation

Posted By: confused on 2006-08-09
In Reply to:

I am looking at taking on another account.  My account I currently have I did not have to set up the send/receive aspect because it was already done for me.  My first client uses a software called Send-It.  They upload the handheld recorder tapes onto the computer on thier end and it transfers to my FTP site.  Now they do not make this software because it is not compatible with XP.  Is there any software out there like this that is compatible with XP so I can let my new client know where to get it?  He wants to do a call in situation, but I know nothing about this and would like to keep both clients the same.  Thanks for any information!!

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I think other way, for receiving not sending
Looks like that's only for sending, not receiving?
Better ask on the receiving end. Sometimes yes, sometimes no. nm
If you are receiving 8 cpl, how much do you think

Are you currently receiving any type of
assistance or benefits through OVR (Office of Vocational Rehab)?  That could be a motivating factor for this counselor to get you to take a job that is obviously beneath your qualifications.  I would hold out.  She can't force you to take it. 
Not receiving any assistance. sm
I wanted financial help with going back to school for coding. The only training they offered was at a JVS school or a IDT type school as a medical assistant. Then the funds for training were cut. They offered (and pushed) this job assistance program which I thought was going to be more in depth than it is. I thought I would be sent on interviews they had arranged. Basically I meet with the counselor once a week and she gives me leads she found on the internet and I send in my resume. She supposedly knows the area and was going to provide local job leads. I lost one MT job in June due to VR and on my own found the job I have now in about a week. Yes I probably need another job in billing/coding so I can make more money, but now is not the time to be giving up a job you already have. IMHO
Unbelievable! And to think at MQ we are bellyaching at receiving...sm
only 80% of our regular line rate for editing. It sounds like clinic notes, dr's office notes, maybe just a few docs, nothing complicated, lots of canned text etc. Still 2 cents a line, I don't think you could speed up the sound enough to make any money at that rate unless there were no mistakes whatsoever.
I would be afraid of receiving a lethal
Is that right? The MTSO is receiving the same rate
and paying the MT less for editing. That is a horrible thought. I was under the impression that the MTSO was also charging less for editing. Sure, we may in some instances be able to edit twice the amount of lines, but in reality we are still doing double the work for less the money. Makes no sense that we would have to do more work for less money. If this keeps up and we keep getting our rate cut, soon we will end up like one of those down and out person on the street that you see with a sign that says, "Will work for food."
the grand total is 3 so far from the emails I am receiving....thanks everyone - nm
Since you aren't receiving any response via the e-mail,
I think you should telephone her.  This is possibly the only real way you could find out what is going on.  Certainly after 3 times of nonpayment, I'd do no more work until all behind monies are paid and then in the future only allow 1 payment to be late before not doing work for her. Good luck to you
trouble receiving Daily Digest??
Can anyone tell me why I am having trouble re-signing up for the Daily Digest.  Have not been receiving now for about a month and cannot seem to re-sign up - keep getting error message??  Thanks - I miss it.
Do you want a birthday gift too? Christmas is for giving, not receiving.
Christmas is for giving, not receiving.

What have you given your work place?
Make sure it's ok on the receiving end to enlarge. Sometimes it screws up the printing
Express Scribe and receiving the voice files...

I have been using Express Scribe to transcribe notes from voice files that are sent to my AOL mailbox.  I was told that AOL mailboxes will only allow smaller sized voice files and that they will not accept larger files.  Does anyone have information regarding this matter?  Is there a better server I should change to so I can receive the larger voice files?


I was also wondering if I should instead use one of those MT platforms where the docís email to that specific platform and the MT picks them up there.  For the life of me, I cannot recall the name of that site.  If anyone knows of the site, can you please let me know. 


All advice appreciated, thank you.    


Need Help receiving encrypted files through Express Scribe!

Is there anyone out there who could tell me how I could listen to encrypted files in my Express Scribe which I receive through email???  I am able to receive and listen to them just fine when not encrypted, but cannot figure out how to set ES up to use a password.  When I click on the voice file in my inbox, it now takes me to ES, but displays an ERROR box stating  - unable to open DSS file, this means the file might not be a true DSS file or the file is corrupt.

Yesterday, I posted this on the wrong board, but did receive some response anyway and thanks!  Still now working though. Someone told me that I needed to get the User Id # from the clinic's software program they are using.  The person I subcontract for thought that the User Id from her Olympus DSS software would work, but I am not so sure since the files originally come from the clinic. 

I would rather not have to purchase the Olympus program if not necessary.  I would think there would be some way to receive these encrypted files with their password.  I have also tried to leave the User ID area blank or enter 0, but this does not work either. Keep getting the ERROR message as above.   

The files are coming from a dss program called Olympus if that matters.  Any insight would be greaaaatly appreciated!!!

Has anyeone else had a problem receiving x-rated emails? sm
It started a few weeks ago, and they come in with the name on the email as my husband's name, but it's my own email address. They are usually lewd subject lines, talking about male size, and crap like that. I accidently opened one and they all have to do with drugs like Viagra and Cialis. They had a website to link to to get off their emailing list, but I can tell that they have somehow just glommed onto my system.

Has this happened to anyone else? Is it a virus or something? Any ideas on how to get rid of it? It's not like I can block my own email address or my husband's from coming into my email box, which is exactly how they're sending them, like they're coming from myself!

Any ideas, please? I've been deleting something like 25 emails a day from these, and I'm getting ill just having to read the subject line that pops in with each one.

Many thanks, in advance, if anyone has any info on this scam.
Have my own ftp site for receiving wave files...return completed

reports to the doctor the same way... secure, safe, easy.  I purchase the space from startlogic for $90 a year. Hope this helps!

She probably cares because as long as she is on 100% QA, she is receiving a lower wage, in addition
to holding up her eligibility for benefits (if she is entitled to them).
I have found that honesty is always best. I've quit a job right after receiving the equipment S

because a better offer came along.  I have always just been honest, tell them that I've decided to accept another position.  I apologize for any inconvenience, ask them to instruct them on how they would like me to return the equipment, and then I always ask that they keep my resume on file.  They are usually pretty diplomatic about it.  They'd rather you tell them up front than waste their time and yours in training for a job you're not going to be happy with.

The program is being determined by the file extension you're receiving. sm

If you're receiving a voice file that's opening automatically in MediaPlayer (which is what I think you're trying to say), then you will need to change the program that is automatically associated with that file type so that it will open the program you want to use.

The easiest way to do this is to open Explorer, locate the voice file, right mouse click on it and choose Properties. On the General tab in the first "block" where is says Opens With, click the Change button and then choose the program you want to use from the list that appears. This will change the program that opens ALL files with that extension.

To change

Care to share the charity that doesn't pester after receiving a donation? x
Some emails that are sent do not warrant a written reply, so receiving a read receipt would
ensure that the information sent has been read/received.
Sending ES?

I have .DSS files being sent to me via email.  If I want to send them to another person's computer so that when I go there I can pull it up and transcribe from their house - is this a possibility?  I can't seem to get ES to forward the actual .DSS file.  I am so confused.

What has that got to do with sending
the work there.  What about 911?  That was a much, much, much larger scale event.  Besides it seems like the target were American and British tourists. 
They are all sending more to India
But don't you get grief for sending
too much to QA? I know I am only allowed a certain percentage, so I am still going back over the audio 2 or 3 times to try to stay within my allowed percentage (and why I have crap for production). However, I think it stinks that one could easily get a whole batch of dictations by the same nasty dictator and your sending-stuff-to-QA stats go down the dumper. And of course, the worse the dictator, the more he/she dictates and the longer they are, according to the MT Murphy's law!
Looking for suggestions on sending out
letters to local doctor offices looking for work. I have tried using flyers with no response and want to try a more professional letter letting them know that I'm available. Any suggestions would be greatly appreciated.
What is she sending you in the packages?
I know after I turned Focus down it took several months for them to leave me alone, but they never snail mailed me anything.

I agree with putting return to sender on whatever she is sending you and just add her emails to your spam mail.
I think I will be sending it back.

I noticed that the CD seems to "skip" over some questions or items that it used to ask. Since I do a lot of searching on the 'net, I guess I will call this one a "not needed" item anymore.  I just thought it would be a bit easier instead of going to the 'net to do a search...you know "information at your finger tips" type of deal.

Thanks for the input. I'm a little dissapointed in this version to say the least. I have no idea why they took a great product and ruined it.


re-sending reports
The company I work for has this problem.  They came up with the following policy:  We send you the work.  You lose it, we resend it.  We also bill you again for it.  It has cut down on a lot of calls.
RE: sending files
Why are we getting punished for sending things to QA?
We are paid by the line, it seems logical that if we cannot understand something, we shouldn't have to take the time as QA personnel because it affects OUR paycheck, not theirs! Otherwise, pay us by the hour, minutes tick tock away and so do our dollars and cents!
promptness of sending a check
you should know by now the only reason they're doing it is because of the MTs who are filing the lawsuit --- if no one was questioning it they would continue along their merry way miscalculating away!!
sending back work
I have made it a point to learn the *hard* doctors, cause they are sent to me quite a bit, cause MQ knows I can do the *hard* doctors..Its crummy having to learn them and knowing you are losing money in the process but once you learn the *hard* doctors, you know the ones who are ESL or English as third or fourth language (smile), you can do them and then it is no big deal.  Yesterday, I got a half transcribed report with at least seven blanks for Q/A..I was able to do the report with no blanks cause I have learned this doctor, who has what I think is a Middle Eastern French accent..He is quite hard but I can do him as I have learned him over the years (since 2000).  Practice makes perfect and the way transcription is going with voice recognition, I think the only transcriptionists who will be left in the end are the ones who can do the ESL, mumblers, speed talkers or speech impediment doctors, the ones who voice recognition cannot do.
MQ doesn't know what THEY are sending out. They even call you to

It's all very dumb.  I'd like to have the money for my paycheck they have wasted on this production. 

It just is another dig to show MTs they have the power and we sit out here like hogs at the trough waiting for more scraps.  I'm tired of it.  I'm a professional or at least I used to be.  My profession used to be respected.  They do tricks like this and jerk us around and think it's cute.  Well, here's a news flash - It Isn't Cute.  And it certainly is not professional.

Absolutely, sending prayers their way.
What do you think about sending out Christmas cards with
a business card inside to solicit for local accounts?  Tacky?  Different?  Original?  I've got a list of small locals I'd like to solicit but was waiting until after the new year.  Then I found a couple of boxes of Christmas cards that I bought on clearance last year.  Why not kill two birds with one stone?  Unclutter the Christmas box and send holiday greetings to potential clients?
Anyone being penalized for sending reports to QA?
I guess I have it all wrong when it comes to QA.  I thought it stood for quality assurance.  I send reports to QA when I have a blank.  I put a blank when I am not 100% sure of what I heard, including the spelling of the patient's name.  I want to make sure the patient gets their report typed up accurately.  I want to turn in the best work I can do.  Why is it that wanting a second set of ears to confirm what you thought you heard a bad thing ending up in being penalized or terminated if it goes beyond a certain %?  I am very confused.  I refuse to "guess" just to fill in blanks even if it means I will be fired. 
No, at this co. QA is good about sending back

that's the usual process so that we can listen to our errors. How do you ever learn if you don't see your errors?

I don't agree w/ sending our jobs over there BUT
to me your logic makes no sense; we had the world trade center bombings here but that didn't mean that we weren't secure enough to handle transcription.....???
I am sending cheers your way - I am jealous -
always wanted to write - but thrilled for you.  Best of luck.
Understood. Sending a smile your way for a better day. nm
Sending their MT's home could substantially - sm
lower the hospital's overhead, without having to lower the MTs' pay. It would also keep higher-quality work with seasoned employees, rather than have people who are out of the area (or out of the country) struggling with details. They'd also have less sick-time, to deal with, as it's easier to work at home than inhouse if you have a cold or some other fairly minor ailment.
are they sending you work to check
all of their work? I don't THINK the gal I work for checks all of my work. I send her a list daily of every job I've typed and which ones I had questions on or blanks and she checks those. I can't imagine not ever having a question whether it be from a bad connection, mumbling, whatever. I would think that is normal. If you never have questions or blanks, I would question what kind of work is being passed along to the client. Of course if I was having to check every report because of mistakes, I would definitely question why I still am paying the transcriptionist.
I read my reports before sending
I read my reports word-for-word before sending (not my posts though! LOL). I started off a little slow at first, but like anything, once I got used to the account my speed increased. Nothing was ever said to me about my counts (which were slightly below the requirement). When I mentioned it to my supervisors just to cover my behind, they told me that they much preferred my 99-100% accuracy on QA checks. I would never put my name on a report without making sure that it was as accurate as possible. These are patient's lives here. If I could not produce accurate reports fairly quickly, I would get out of this business. For me, accuracy comes first and speed second.
AAMT/AHDI is what is sending all US MT's to
Whom she is sending MT files now a days?
I am interested, I have a software house in India.
I would have corrected the errors first before sending it in... nm
Yes, keystroke lag is sending me over the edge.
Start sending resumes now

I'd start sending resumes now.  The way things seem to be going, it will take several months to get anything anyway, so don't delay.  Really try to pump up the good aspects of how you work - good accuracy, building speed, reliability to schedule, etc.  That may help when employers see that you've only been at it for 9 months.  You will find someone who will take a chance on you.

As to your other questions, there are so many variables, there's no one situation that works for most people.  A lot of people like being employees, but a lot of us like being IC.  Some people hate large corporations and others love them and would never think of working for a small company.

I know for my situation, it took a couple of tries until I found a situation that I think works for me.

If I were in your situation (and I have been) I'd send out resumes to every company that is advertising and even some that are not.  If a company is advertising and they want someone with 2 years or less, send them a resume or take their online test.  The worst that can happen is they say no, but you just might hit someone on a good day where they think you're worth talking to.

Good luck.