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The client will not know how their work gets done. A contract is negotiated and

Posted By: MT2Long on 2009-02-26
In Reply to: More often than not it is NOT the MTSO deciding - wishful thinking

line rate agreed upon.  End of client involvement.  I have never seen a contract where the client specifies exactly how the work is to be done.  The client just wants the work done timely and accurately.  At that point, the MTSO can either hand the work over to MTs they are paying 8 to 10 cpl to transcribe or they can run the dictation through the VR server and have it transcribed and then edited for much less.  The client still pays the agreed upon rate, but the MTSO makes a much greater profit by cutting MTs pay by half and asking them to edit.


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TAT is determined in the client/service contract. sm
Some are tight, some loose.

Generally speaking, you can figure that ERs would be the tightest TAT as those patients could get admitted to the hospital and that information would need to be in the chart. H&Ps have to be on the chart before any surgery is started on the patient, so they have a tight TAT, too. Consults, also, are tight.
Client reneged on contract rate

I need advice please. This has never happened to me before so I dont know what to do.  I signed a contract with a company to do editing (QA) for $11.00 per hour.  Now because there is not as much work as they thought, they want to only pay me by the line at 4.5 cents a line. I dont want them to go broke, but I think I should be compensated in some way, being that I gave up a pretty good job to take this one only because I thought I was getting paid hourly. My husband says look out for number one and make them stick to the contract, which states as long as I am doing my job well, that is what they need to pay me. Can someone please give me some advice here?


I negotiated this when I hired on sm

Keep in mind, I am truly an OP specialist and it is literally all I have done for a number of years.   I hired on at a time when they had a brand new account, I think I was about the third MT they hired for it.  


Of course, I always make my lines for the pay period in 6 days, have 99% and better accuracy and send precious little to QA like under 5%.    I work for it.


I negotiated with them and started at 9 cpl. sm
I did not need medical insurance. That might have made a difference to them because they told me they pay half of the premium each month.

I had that 8 cpl letter too and called and talked to the recruiter. That was in March and I am happy, happy, happy!
maybe not over hiring, maybe no work being given to them from the client

Any RAD MTs work on Client Server
TIA!
you _signed_ a contract to work a schedule with them?
x
...always a backlog by the client. If it ever gets cleaned up, you have no work for that day. This
s
I work right for the client.......not the MTSO. I am an IC for a hospital. nm
x
Your point is...? If I sign a contract to work a schedule...sm

...then I am obligated to work that schedule. 


If I happen to get all my lines in during 4 hours, then fantastic for me - but if I have contracted to be on for 6 hours, I still need to be on for 6 hours.  A schedule is a schedule. 


I was just making the point that I do not have to actually punch in and punch out.


Old posts also say your pay is docked if client is unhappy with your work. No thanks. nm
s
They only offshore if the client wants it. Most accounts do not want their work offshored. NM
x
Sten-Tel is bringing all of their offshore work back in to USA. Per the client's wishes! nm
x
Such a lame excuse too - I'm so sure the CLIENT ASKED to have their work outsourced overseas!
They do think we're idiots, don't they?
It's in their contract, which they sent me. NM
.
Anyone know who has contract for...
Community of Ventura in CA...used to be M/Q but they lost it a while back and I loved that account, even the ESLs..worked on it for 5 years and I put out tons of work for them day after day....wish I could get it back....anyone working there?
If it's in your contract, yes... sm
I checked with my attorney a few weeks ago as I am going to soon be going to IC status. They can have you contract for a certain volume per day, completely legal. It has to be in writing. As an IC, you also are not guaranteed work, however, so if there is none, you're out of luck and $$ for the day. Unless of course you are lucky enough to have a clause in your contract that says you still get paid for being available.

They cannot tell you when you have to do those lines, but can tell you when the deadline for them to be done is. Most ICs I know specify that they can work Xday and approximately x hours or x lines or they contract to a volume per week, but hours are up to them as to how they plan to get those lines done.
I wonder how their contract
would hold up in court. Hmmm
Why? what's in the contract?
can't you be more specific?
Looking over their contract
I've actually been hired, I am just looking over the contract.
a contract is a contract...sm
and all its contents therein. Therefore, if it was NOT in the contract, that contract is void. Now, would you continue to work for a company like that?
MDI-MD CONTRACT?
As a statutory employee/independent contractor for MDI-MD do you have to sign a contract?
What does your contract say?
Isn't it usual to have to wait 2 weeks for the first paycheck? This also means that some day you will get a paycheck 2 weeks after you quit working there. Are you paid twice a month or once a month. You should have something in writing (contract) regarding this. Wherever I have worked and whether as an employee or an IC, I have always had to wait 2 weeks to get paid, so maybe you should check that first in your contract before you just don't work. If you are an employee, then you should have something in writing too that shows how this is handled. I also just noticed in your message that you submitted your first timesheet after working there for 3 weeks so maybe you get paid only once a month, which means you will have to wait till the end of September to see money. Just check the documents you have, and I am sure you will see something that explains this.
Did you have a contract?
That's something that should have been addressed in the contract. If it wasn't, you can do whatever you'd like to do.

I used to charge for keeping records as storage. Nuttin's free :)
client
Boston, Mass.
own client
Get this, I had my own client since Feb.  When i first started they were five weeks behind.  Got them all caught up.  REcently have been having trouble getting my paycheck.  Keep being told its in the mail.  I started putting a little bit of pressure on my boss yesterday and now tonight at 10:30 i got an email saying we should part ways.  I am so upset and do not know what to do.  All because i asked for my pay.  Uh may be they dont think over 2G is not a lot of money to them but I do.  They also were pushing me about TAT.  They gave me 4 days no problems as long as i get the files and everything i need in a timely manner, which lately i have not so i have been calling the manager because that is what i was told to do.  I really hate to go back to work for a big national but I guess now i have no other choice.  I wrote back a big reply to her email and waiting to see if i get a response and DH also told me i should call my manager and tell her thanks for the back stabbing?  What do you think?
client
Oh yeah, they did not even give me the decency of a phone call jsut a lousy email can you believe that?
its the client
Hey, it is usually the client that changes pay practices...why is everyone on this board out to badmouth one person after another....dishonesty is not always the path taken
I have (I am an IC). I had one client that
used cassette tapes and if I had to scan a tape I charged an extra 0.02 per line for that report. Not much, but it did cut down on the Stats. I also printed reports at home and if I had to reprint something because of their error or losing report, etc., I charged 0.05 just to reprint it.
The client usually never knows about VR sm
being used (big secret the larger companies keep), so they are getting full transcription rate and paying 1/2 rate to MTs to edit - more profit for the service!
No, you got the client because

you can hire MTs that will fall for it.   


only if the client allows it
is disengenuous and poor logic. It is also moral relativism, which in my book, is very, very wrong. I ain't gonna be working for them, either.
Correct -- Got my contract right here ...
as a SE, MQ is required to take out FICA (SS) and can take out Federal taxes.

Individuals are responsible for state taxes.


Do you have a contract? If so, does it state
when you will get paid? If you don't have a contract get one. If it states you will be paid by a certain date call the MTSO and ask about payment.  I'd give it one week after that and if no payment no work. 
contract worries

they have a contract that has the wording saying they can deduct money from your pay for work that needs to be edited.  I didn't like that so I didn't sign.


 


Unless you have a contract with one of them forbidding it, sm

buy all means you are free.  Years ago, most of the nationals had ICs only and had contracts stating you couldn't work for one of their clients for a period of one year, etc. 


If you are an IC, what does your contract state?
They can get into real issues with the IRS when they tell an IC what they are going to pay if it's a contract violation - that is treating you as a SE which affects the taxes they have to pay. So go back read over your contract and see what it says about notification of pay adjustments. Good luck - rotten thing to happen right before the holidays.
I had my attorney look at a contract also
I was asked to sign a really outrageous one.... not for Sten-Tel. I don't want to mention the company. It's hardly ever on here and I think I was the first and only person asked to sign one. Basically making me a slave with varying pay and other horrible things.
Didn't you have a contract with them? nm
nm
Yes, had a contract and filled out sm
a 1099. Received checks without taxes deducted. All of a sudden deducted taxes, and told me I was staying employee like it or lump it. From what I read on these boards, this company is always low-balling someone.
Have you signed a contract with them yet? sm

I haven't even set up a time to train yet but I just faxed my contract in this morning and I am supposed to get my lanier sometime next week.  I guess I probably pestered her; I would rather say I was persistent : ).  I had another company with an offer standing and I didn't have time to wait around and let the other one slip by in case things didn't work out.  Luckily, they did and I am very happy with my choice.


I know they contract with Spheris. nm
xxx
contract not always honored . . .
This happened to me, after several times of not getting paid in a timely fashion, even adding it to the contract didn't matter. I was working for the state I live in!!!!! They paid me when they darn well felt like it. Just warn the others is really all you can do.
Pay schedule contract
It is noted on the labor board web site - if you are given dates of pay they have an obligation to within a reasonable amount of time to send payment - reasonable being mailing of checks - as an IC you are a business - notify them of what they owe - and tell them effective immediately late charges will be added. I agree contact all you can and send the bills to the credit agencies and have it on their credit report - they can be found on line. You are a business, what happens when you do not pay a credit card on time - you get late fees -sock it to them and get your money - stop thinking as if you are employee - you are IC - treat them as a payor who does not pay their bills.
My account is 40% per contract. Most are
pretty good though.  They have 20+ accounts and I don't know what others are like.  Two or three more counts are coming on-line soon. 
Rely on your contract - you did have one - right? nm
nm.
there's nothing wrong with the contract
why don't you call and just ask them, they are always helpful and friendly at the Porterville office (not Bangalore). Yes, they do outsource - it says global right on their website. If someone didn't know they outsourced before they were set up with them then they didn't do their homework. If someone couldn't get their program off their computer then they didn't set up an appointment to have support take it off for.
Turned it down after getting contract...sm
There were 2 objectionable sections to me. One indicated pay for QA but on further questioning, there were no specifics given on what would be considered necessary for pay or how much it would be. The other was a charge for tech support. On further questioning, they indicated why and under what circumstances, but wouldn't put it in the contract. I wouldn't sign it since those 2 items were so vague.
I had a friend without a contract
She was charged for the IT guy setting her computer in teh amount of 100.00 or something like that.  Sounds low, yeah, but the MT never even started working or for some reason there was no work.  Well 3 months later, she gets a bill from the lady saying she had to pay this money.  The company is a lady name Suanne at p.r.n. Transcription, I believe in Florida, so beware.
Just because you sign a contract

doesn't mean you have no recourse.  I worked for a company as an IC and my contract said that I had 24 TAT, was responsible for my own equipment and taxes taxes, had to abide by HIPAA regulations or get terminated, etc.  The company I worked for (very small less than 80 employees) DID NOT comply with HIPAA regulations and I have plenty of proof.  I'm gathering all the information I can before I see an attorney and possibly the IRS.  One gets tired of hearing look at your contract.  What makes them think THEY can break rules outlined in a contract and get away with it?


I've also been looking into IC versus employee status (on the IRS website) and it is interesting reading.  Makes me wonder if this contract was ever legal by IRS standards (something else I will be looking into).  It's time the tables turned on these bullies.  They need to realize that WE are the ones that make them money not the other way around! 



 


Do not sign contract

   Having experienced this personally, it can be anything from an inconvenience to a devastating financial blow and, by signing the contract, no leg to stand on when it comes to getting your money.