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I was offered a job months back, but the contract said they docked for errors.

Posted By: Apple Scruff on 2007-05-07
In Reply to: RI Unlimited - memt

Not my cup of tea! I never was docked pay for making a med error as a nurse. I would not have accepted that kind of treatment. I'm human, for crying in the corn, not a machine.


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Would you work for a company that docked for errors?

If you make an error in a report, you don't get paid for the whole report.


Would you work for this company?


Only if it also docked doctors for dictation errors
HA HA
Like I said, this was when I interviewed in 2005. REpeated errors got your pay docked, not
s
Phoenix Medcom- Another apply a few months back, ask to take a test and never heard back??
I applied a month or two ago, received an email from someone asking if I would take a test and said she was getting ready to go on vacation for a week, so I hurried and immediately and told her I'd love to take the test. I never heard back. I waiting thinking she went on vacation and would contact me when she got back to do the test but nothing...very strange..Just wondered if this happened to anyone else.
I was offered 9.5 cpl less than 6 months ago.
  
12 yrs experience, offered 8.5 cpl in the last 6 months. :( nm
s
Offered pay for 6 months experience... any good?

I got offered a position to type some reports in a specialty I have been typing for 6 months.  I was offered 7cpl for 65 character line.  Does not pay for hard returns, tabs, empty lines, headers, footers are not paid.  Spaces between words are. 


At my other position I was getting 6cpl including hard returns. 


How do I figure out if this new offer is equal or better than what I already had? 


Yes, I know neither are high paying.  I am new to the industry, only finished my course 7months ago.  BUT, this particular specialty is easy for me and I have very high marks with QA.


Any and all advise is welcome.  Thanks!


AllType 6 months ago offered 8 cpl to start and only up to 8.5 cpl with heavy ESL production. Want
s
Actually, they offered for me to come back any time.
They hated to lose a good MT.
Offered me as well but when I applied back
x
Come back in 8 months and tell us how well you
nm
I was offered 0.9 cpl, but recruiter never called back

The recruiter told me she would call me back later on the same day and never did.  I called her bluff.  How sad!!


She said she would contact me back but never did. 4 months later, still nothing.

I did the same thing about 6 months ago but am back at sm
Keystrokes again FT. I don't think they are allowing PT (KS) anymore either, so might want to check that first. What type of work do you do?

It was a big mistake for me as it is an IC position. The so-called raise actually cost me more in the long run with taxes. I was making 0.11, which was actually less than the 0.09 that I have at Keystrokes when I counted everyone in.

Just be careful and make sure that you are doing the right thing. A friend of mine left Keystrokes and now they are not rehiring her even though she has been trying for three months! They finally told her to give it up, that she would never be eligible for rehire because of a few things, but she learned a hard lesson.
I tested with them a few months back...sm
I don't recall having any equipment issues, however. You really should contact whoever your recruiter is and let them know before you proceed. I actually failed their transcription test by 1/2 a lousy point and I've been an MT for over 18 years!! They wouldn't tell me what I missed. I am getting ready to test with them again. All I've heard are positive things about this company.

I probably didn't help you very much, but know how frustrating it can be to post and have absolutely no resplies. From what I remember about their testing is that you aren't penalized for blanks, so don't take any chances with guessing. I would assume this works with their equipment as well.

Good luck to you! Keep us posted on how you do!

WebMedX-wannabe
Not the lowest! Was offered 2cpl back in April.

nm


 


I went to another company that offered "much more" came back to Spheris because
nm
I remember the big stink a few months back

and what's her name from TRS got all huffy and said how they were just trying to teach a trade to these poor people so they could earn a decent living, that they weren't taking U.S. jobs away.  I don't know why they thought we were dumb enough that we wouldn't realize that it wouldn't do any good to teach them a trade if there was no way to practice their trade.  I too thought it took a lot of balls to advertise for the overseas person.


There were several companies that were supportive of this, I don't remember all of them, but Cymed was one of them.  


Took 3-4 wks. a few months ago to hear back after testing. I was already in a new job by then. nm
s
I saw some post from months back that they stated
they were very strict with the schedule.  the schedule you give them is the one you have to work.
Search the archives back for the few months.

There' s lots of info on SoftScript.  In my opinion, not a good place to work and I'm glad I didn't accept their offer.


Ugh .. that's not good news. They offered me a position awhile back sm
but I went somewhere else.  Now they sent me a thing again, listing their benefits,and it sounded pretty nice.  I guess there is no such thing as the perfect job. 
took their test and waited for eight months to hear back from then sm
by that time I had two different jobs.  No the eight months is NOT A TYPO
The company I work for went to VR a few months back. I was as terrified as you are. sm
It has been OK. I like doing the VR work, and my check is really no different than it was before the change. I do a lot more in terms of production in the same amount of time.

The downside is that the increased production, even though in the same timeframe, is taking its toll on me. It is stressful.

If you get an easy report that has very few edits, you will fly through it. If you get one that is full of errors, it will take you longer than typing it from scratch.

It's a catch-22 in that we really don't have a choice but the good news is that my pay has not suffered and my hands are not as tired.
I e-mailed them and responded back almost immediately, offered low pay. 45 minute interview. nm
nm
If you like getting docked pay for lousy dictators, go for it. nm
adf
You aren't docked for blanks unless maybe

How does Axolotl define a line?  Do they pay for spaces, headers, footers, & expansions?  Are you docked for blanks or sending things to QA?  If so, how much.

you keep leaving the same blank after receiving corrections.  They would rather you leave a blank than to guess.  Line is 65 characters, pay for spacers.  There are acute care and clinic accounts and I don't know if they pay differently for them as far as headers/footers.  I have no footers, only have to fill in date in headers so not sure how they pay.  I don't know why wouldn't get paid for expansions, I get paid for normals and I have some normals as expansions so I guess they do pay for them. 

Has anyone ever left Keystrokes and gone back? I left a few months ago and realize that I made a

nm


That is crazy!! I do QA too - how unfair to be docked points!
//
Paid direct by Transcend, never been docked.
Only time I had to complain was the one (and ONLY one) time they neglected to add on my carried-over TRS production incentive bonus. I pointed it out to my supervisor, she told me to contact payroll, and it was corrected (and the difference made up) on my next check.

Not actually a check; I have direct deposit, and it's always been right on time, on the day advertised. (They gave us a payday schedule, and it's always been spot-on.)

Again, I've never been docked for anything, and never even been told what things a person might be docked for. Too many things sent to QA? Hardly. We (at least, we TRS transplants) are supposed to NEVER guess, and if we put 100 QA marks in a report, so be it.

Of course, I suppose if we were making constant critical errors, we might need to be talked to... but that hasn't happened to me, so I can't speak to what might happen in that case.
Old posts also say your pay is docked if client is unhappy with your work. No thanks. nm
s
Ditto to what needavacationmt said. They talk but dont deliver. Do you truly want your check docked
based on what Indian QA says is proper sentence structure, use of English language, punctuation etc..I have no issues with expecting high quality but I think I had a difference in opinion on these factors. There is a language barrier as your supervisors IM you from India and just dont get things like NO.. I am not working right now and do not plan on it until my scheduled shift. I know another person said the recruiter actually told her that their middle of the road Transcriptionist make about $4000 a month average. What kind of scam and lie is that. Just goes to show they will tell you anything to get you to work for them. You'd be sorry. 
TransTech and low/no work for months and months _ don't think there are continous holidays LOL

This HORRIBLE low/no work situation has been going on at TT for almost a year now.  You can't convince me it is due to Memorial Day.  Are holidays now assigned in this world to being daily. 


That is an excuse these companies use in these no work situations, but it is due to their OVERHIRING.  Holidays just come on a daily basis, but LOW WORK/NO WORK is happening and has happened going on a year now at TransTech.  Always asking to flex into the middle of the night, EVERY weekend, etc. 


The TT mgmt checks are NEVER affected, tho, so they can continue to HIRE EVERY MT who gives them a call, and create a NO WORK situation for all of us.  The newbie MT's are cheering at first, but then realize that it hit them in the paycheck, too, and very soon it did!!!!!!!


My company has been low on work for months and months..sm
Tired of getting the same ol' message that things will pick up.  I remember the days of bonuses, making money and being able to pay my bills!  I am also wondering what is going with these companies not having work.  Is everybody sending work overseas?
Errors
Yes, they do deduct for MAJOR errors that affect patient care, not for minor mistakes. If you don't make major mistakes that you should make anyway, you don't get deducted. Duh.
more errors
that should read, major mistakes that you should NOT make anyway. duh. LOL!
errors
Well putting an 'a' or 'an' out of place IS an error, right?  That's not nitpicking, it's QA!
There are errors in your posting
and whether or not it is only a law enforcement agency who can provide certain information with good reason...there are companies who can provide any information about you that you would rather be kept from public view without good reason.
Plus, how much will they deduct for errors? (nm)
v
Your'e right, the errors have been corrected.
It was written in a fit of passion after just learning that I lost my job, excuse me. I hope you are never put in this position and don't ever get emotional about losing your job. I am sure you can walk on water also.
Not sure about QA deducting for errors.
Not to toot my own horn, but my QA scores are pretty high so that's never been an issue. The time off isn't technically acrued like on a weekly basis or per hours worked, but you don't just get 2 weeks to take off a month after you're hired, if that makes sense. I'm not sure but I think you might be able to take 1 week after 6 months, something like that. I don't recall how the sick and personal time are allowed to be used in the first year, since I've been there almost 4 years. I'm certain a recruiter would be happy to answer questions along those lines for you, although I'm glad to help with anything else from my general perspective as a current employee.
Docking for errors
Run for the hills.  I think this is absolutely terrible.  Tell them to take a hike and leave.
no backup on errors
With some of my QA feedback they are telling me it's wrong because it doesn't match the instructions for the client.  The problem is, when checking the client instructions there is nothing in there about what they are counting me off for.  For example:  we are no longer to separate laboratory data or x-rays into their own category but to combine them with the ER course.  I didn't do that because I didn't know that and I got counted off for it, but there was nothing in instructions regarding this.  One QA said no big deal, another QA person counted off.   I have tried to document and make notes to my supervisor about it, but all it gets me is more grief from the QA because apparently they are being told about it and angrier at me because I said something.  I am not perfect and I have made mistakes they have pointed out, but some things I should not be and the QA should also be able to realize they are human as well and can make mistakes.  I do QA at my FT job so I know how it all works, but it has to go both ways.
They do not charge you with errors while
on 100% QA so the score always shows 100%,  They do make corrections in your reports if needed, but they don't count against you.  Once you are released from 100% QA (I was released my second day, some still on 100% for much longer) they only QA 3% so most reports where only blanks are filled in your QA score will show at 100%, but it doesn't mean your monthly QA score is 100%.
Errors and omissions
nm
Errors have to be weighted, some
errors are bigger than others -- i.e. wrong medication transcribed or total phrases left out versus a word misspelled or the wrong punctuation, BIG DIFFERENCE that could be very detrimental to a patient if that report is the only one another doctor is referring to.
Did you catch the errors after you sent it
Or did the company call them to your attention?

You can always correct the errors and resend it, asking them to disregard the first submission if you caught the errors.


formula for check sent for errors on DQS
did anyone from MQ call to ask how their check amount for the errors in calculations on DQS work was derived at?  i sent an email to the payroll dept in our region when I first got the check and she responded by telling me that she had sent it on to corporate and that they would get back to her on how to handle this.  i get a call today from corporate and i was given an incomplete explanation -- IMAGINE THAT!!  I was told that the average that they had obtained after taking a sampling of reports and coming up with the average was not going to be furnished by MQ to the MT.  i requested from that person to find out for me why.  it's my money and i want to be able to see how they came up with that figure.  Why shouldn't I be able to have that info as it pertains to me and my money so that I can take my own number of lines and multiply it and come with hopefully the same figure.  Need I explain that??  oh, and i was told that I was the only MT that had requested that information -- that all the other MTs who had questions about the check were satisfied with the answers that were told them. i told this person that i was tired of being told that I "was the only one" who had the problem and that no one else had brought it up.  they try to make you feel like you're the only who has brought up such a thing and act like you're being out of line for doing so. 
verbatim should NOT mean putting in errors: SM
As a QA, this is how I pass on the guidelines (and verbatim is usually requested by the client, NOT QA!):

Verbatim means: Transcribe what the physician says but correct obvious punctuation, spelling, and grammar errors - like "there is 3 moles."

Headings and exams are transcribed when and as dictated, not adding in headings, not changing PHYSICAL EXAMINATION: to OBJECTIVE:, "rearranging" the report, or changing an exam dictated in paragraph to block format.

You do not add additional words to clipped sentences in clinical notes. If the doc says "A 56-year-old patient," you don't transcribe "This is a 56-year-old patient."

If the doc says right leg in one place and left leg in another, a blank is left and it goes to the clinic for resolution.

If a medication is spelled and you can't verify it, it is blanked and goes to QA. If we can't verify it, it goes to the clinic for resolution.

Verbatim should NEVER mean transcribing errors like have been described here, at least IMO.
How do you keep from making small errors

Alright Transcriptionists, I need some advice. I am fairly new to the transcription world, less than a year. What I wanted to know is how do you stop messing up the little words, the non-medical words. Arrgh. It is not constant on my part, but every once in a while I cannot tell the difference of what the doctor is trying to say, but it makes sense either way I type it.  Examples on words: on, in, of the, a, to (not any one combination of these words) I  Google it and get just as many hits for one as the other. 


I have no problem with my medical transcription, its those English 1-2 letter words. Sometimes I feel like I spend more time trying to figure that out than anything else in a report.


Thanks for advice.


you don't make errors doing MT work with
i cannot believe that