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It has been mentioned on here before but I will repeat because it is true. Sometimes the "fit

Posted By: TX MT on 2006-12-03
In Reply to: Any suggestions. This post is long, but some of it can be skipped if you want! - Dee

either for the company or the MT. What is an dream job for one person is a nightmare job for another person.

I work for a company that is talked about here frequently, both good and bad, and it is hard for me to believe that the bad posts are about the same company that I work for.

I received great training, great feedback, have steady work, like my supervisor, get paid well and on time, etc.

My friend, whom I have worked with at several companies, going back 15 years starting at the same hospital, felt that the SAME supervisor was horrible, the SAME account was terrible and she hated it.

Maybe you are reading into things wrong, maybe not. Either way, it does not sound like you liked the company and/or they did not like you.

One way to avoid this, and it sounds so trite without my meaning to, is to go with your gut instinct and not start with a company that you do not click with.

Maybe they were looking to unload a difficult doctor on you and based on things that you told them, they thought you could handle him/her. Then something happened that made them re-evaluate their opinion of you and/or your work. Maybe it had nothing to do with this doctor, but they were testing the waters to see if you were a team player or to see if you could take a challenge.

All you can do is learn from this and then leave it behind you. Good luck on finding the perfect company. It makes the world of difference when you finally find your home!


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This is sounding like a repeat, repeat
of the sky is falling, better gather up all the acorns and store them away. Be afraid, socialist country, oh now I am shivering in my boots. Not.
I really do agree with Julie, finding the right "fit" for YOU should be....sm

what is uppermost in your mind and at all times when communicating with a company, and NO company is going to be the perfect fit for everyone.....THERE IS NO PERFECT COMPANY we all find after many years, and that is why, for many years, I worked in hospital and at local MT companies, there was just much more in it for ME as a Transcriptionist than at the internet companies at the time.


What I found worked best was to have a notebook in front of me every time I applied, spoke to a recruiter, went on a website, etc., and on this notebook was a list I sat down and created in my leisure, really FOCUSING on what was important to me, the line rate I truly believed I deserved and why, the platforms (or lack therof) that seemed to be productive for me, the hours I could work comfortably, the days, what weekend options, IC, SE, or full employee, what type of QA or probationary period, how is training done and for how long, what types of accounts, (acute, clinic, office, mixture, what specialties, etc and report types), % of ESL (although I personally do very well with them), production standards, how days off/personal time is scheduled, TAT, etc.  Then, I could do a check mark system or make comments when speaking to recruiter/MTSO, etc.  and I  could also look back and refresh my memory.


All I can say for myself, personally, is that I have worked in hospital, doing both acute care and diagnostic imaging, I have worked for huge national companies (many of which do not exist anymore!), I have worked for the smaller, folksier companies, and I  also worked for transcription services in office locally.  I was very frustrated finding my own fit, MD to MD was it FOR ME.  After the first month, when Cheryl got to know my habits, capabilities, reliablility, ect., I found I had tons of leeway and tons freedom......any company has TAT, but I find 24 hours is fine (except for the STATS that I volunteered to cover) only a couple a week, is about as lenient as any GOOD company can be because of THEIR OWN contracts and legal liabilities to the hospitals and clnics or they have to eat their own reports and not get paid.  No one ever breathes down my back or checks up on my, unless is is late afternoon going into evening, I have a large work queue, and my boss knows I usually start at around 7:00 AM eastern.  Any boss needs to monitor the workflow, IF they are busy, have many good clients, and ALWAYS HAVE WORK, as I have had, not one down day in a year, which I never experienced before at home.  And should you need to work at night or weekends, just tell Cheryl, as long as she knows the work is being done, she is happy.


As for the 'offshore' thing, I will be honest, it bothered me and I almost considered not going there because of it.  But the South Africa thing I got to learn was more because they started there and it is their homeland, and it was the only way they could meet certain STAT situations because of their day/night difference.  I only knew of two girls in the Phillipines, one of which moved to the East coast this past summer.  There are no other foreign ties to my knowledge and Cheryl and Ian are very, very upfront about how this all works.  I also found that if I turned down this job on this point only, I would be cutting off my nose to spite my face, as I had found out, through the hiring research process, that there are many more offshore outsourcing companies than you could imagine, and they HIDE it instead of telling their employees. 


I found being paid a very good cpl BY THE GROSS LINE and never, ever having a pay issue to be a wonderful thing in helping me to help my family.  For me it has been great, there are many, many options out there, make sure you keep your own best interests and what TRULY WORKS WELL FOR YOU to always be foremost in your mind!  Good luck to all out ther!! 


I really do agree with Julie, finding the right "fit" for YOU should be....sm

what is uppermost in your mind and at all times when communicating with a company, and NO company is going to be the perfect fit for everyone.....THERE IS NO PERFECT COMPANY we all find after many years, and that is why, for many years, I worked in hospital and at local MT companies, there was just much more in it for ME as a Transcriptionist than at the internet companies at the time.


What I found worked best was to have a notebook in front of me every time I applied, spoke to a recruiter, went on a website, etc., and on this notebook was a list I sat down and created in my leisure, really FOCUSING on what was important to me, the line rate I truly believed I deserved and why, the platforms (or lack therof) that seemed to be productive for me, the hours I could work comfortably, the days, what weekend options, IC, SE, or full employee, what type of QA or probationary period, how is training done and for how long, what types of accounts, (acute, clinic, office, mixture, what specialties, etc and report types), % of ESL (although I personally do very well with them), production standards, how days off/personal time is scheduled, TAT, etc.  Then, I could do a check mark system or make comments when speaking to recruiter/MTSO, etc.  and I  could also look back and refresh my memory.


All I can say for myself, personally, is that I have worked in hospital, doing both acute care and diagnostic imaging, I have worked for huge national companies (many of which do not exist anymore!), I have worked for the smaller, folksier companies, and I  also worked for transcription services in office locally.  I was very frustrated finding my own fit, MD to MD was it FOR ME.  After the first month, when Cheryl got to know my habits, capabilities, reliablility, ect., I found I had tons of leeway and tons freedom......any company has TAT, but I find 24 hours is fine (except for the STATS that I volunteered to cover) only a couple a week, is about as lenient as any GOOD company can be because of THEIR OWN contracts and legal liabilities to the hospitals and clnics or they have to eat their own reports and not get paid.  No one ever breathes down my back or checks up on my, unless is is late afternoon going into evening, I have a large work queue, and my boss knows I usually start at around 7:00 AM eastern.  Any boss needs to monitor the workflow, IF they are busy, have many good clients, and ALWAYS HAVE WORK, as I have had, not one down day in a year, which I never experienced before at home.  And should you need to work at night or weekends, just tell Cheryl, as long as she knows the work is being done, she is happy.


As for the 'offshore' thing, I will be honest, it bothered me and I almost considered not going there because of it.  But the South Africa thing I got to learn was more because they started there and it is their homeland, and it was the only way they could meet certain STAT situations because of their day/night difference.  I only knew of two girls in the Phillipines, one of which moved to the East coast this past summer.  There are no other foreign ties to my knowledge and Cheryl and Ian are very, very upfront about how this all works.  I also found that if I turned down this job on this point only, I would be cutting off my nose to spite my face, as I had found out, through the hiring research process, that there are many more offshore outsourcing companies than you could imagine, and they HIDE it instead of telling their employees. 


I found being paid a very good cpl BY THE GROSS LINE and never, ever having a pay issue to be a wonderful thing in helping me to help my family.  For me it has been great, there are many, many options out there, make sure you keep your own best interests and what TRULY WORKS WELL FOR YOU to always be foremost in your mind!  Good luck to all out ther!! 


Read down the board. Mentioned just 2 posts below yours and mentioned
multiple times this week. 
Why? Sometimes you have to repeat it
before it sinks in. I don't even know what TTS is, but if there were enough similar posts, you're darn right I'd avoid them. Plus, if other MT's read the repeated posts, they may chime in. This is how class-action suits are filed. All you have to do is look up Soft Scrit to see all the nasty postings from many, many different people. And those postings are TRUE too!
Well, as a single mom, do not, I repeat do not,
You will be soooorrrrrrryyyyyy. I guarantee it. There are too many other GOOD jobs out there, keep looking and good luck.
Don't know what is happening with my brief post below, so will repeat. SM
If most of the drafts you get are truly all that good now, then it sounds like you won't even be needed in the not too distant future. Pretty soon those drafts won't need editing. What then?
Repeat, never a problem with my checks
I've never had a problem with PTO, sick leave, vacation pay, or anything else. I also don't have trouble understanding the pay sheets.
If this was repeat occurance, surely you kept last
x
Glad that's true for you for 8 years. Not true for many. I love the company, but I do run out of
as do many others. Wish I were as fortunate as you.
It's the big O not the one you mentioned
.
Yes, it was mentioned... SM
and explained. Transition to new MTSO not going smoothly -- acct could come back at some point but DO NOT hold your breath! Bottom Line: Same-old, same-old -- Onward and upward, think positive, etc. No dramatic announcements other than big push to get everyone on same platform. :-))
EMR...should have mentioned

Our EMR system did cut down on some things for us typists.  The medications and allergies were already in the patient's chart and therefore pulled through into the document (office visit letter) that the doctor created himself the day of the visit.  If there were changes to those meds, he would dictate the changes.  If there were no changes, he would state that.  That was one less thing for us to type.  It didn't change things for us greatly because we got paid hourly, but I'm sure that would cut lines out of someone who gets paid production.  It was a very new concept for our office at the time.  We had 21 physicians and 7 NP's so I can safely say half hated it and half loved it.  Some doctor's refused to go completely paperless and would always ask us to print hard copies of the latest test results and that allowed them to not have their faces glued to a laptop and actually pay attention to the patient.  I have not yet experienced the EMR/EHR system as an actual patient.  I'm sure I would be really alarmed at not getting to spend time with my doctor and instead only see the top of their head as they are clicking around in my virtual chart.  There are definitely pros and cons and I can see both.  As for it completely wiping out transcriptionists -- I have my doubts.  Dragon software years ago was supposed to have wiped us out as a profession and look what happened to that.  I know VR is a huge thing, but that too is still creating jobs.  I tend to be more optimistic.  The only thing constant in this world is change and we have 2 choices -- embrace that change and roll with the punches or sit and complain about it and make things worse.  Nothing is ever certain so I guess we will just have to wait and see.  No one can predict the future.


It has been mentioned that some
companies have increased the cpl when the client requires VBC.
Not necessarily true. That is not a true test of skill.
Do you know how many people get others to take tests for them? It happens and it happens more often than you might think. The only skill that shows anyway is that you can do it.

We are actually more than a transcriptionist. We are specialists in our field and we are supposed to know some things regarding anatomy and physiology as a working base. That's how we can judge if a physician dictates something in accurately and many do because they can't pronounce or just are not thinking. That's why our skills of basic knowledge come into play and that means basic knowledge of body parts. If our job was just to sit there and type without thinking about what we are transcribing, then all patients are in trouble and this is just based on what I see as a QA person.

It's more than just knowing how to transcribe and some of the companies have discovered how to know what your basic knowledge is based on what you have picked up with your experience by utilizing your references etc. Hopefully that utilization of your references has taught you something that does stick in your head.

Beliefs like yours are just so far off base. You have to know what you are doing. It's not just about being able to listen and type. Base knowledge is a very important thing and the services have to find a way to know that knowledge base that is there in your head.


The companies you mentioned
Company 1: Good company if you like ESLs. They have lots of accounts in areas that teem with ESLs. For them, I would choose QA.

Company 2: This company has had more conflicts than Carter's liver pills, and the turnover is outrageous. The problem is that they are always out of work. They overhire, then nobody has any work. Lots of big wheels. Public company and making millions but the MLS's as they call them don't get the money. They promote from within. They are going to speech recognition and cutting pay in half. Forget them totally.

Company 3 outsources like crazy and hires people who don't know what they are doing. Just started decent benefits. Moving to speech recognition. They do not stay in "touch" with the real workers who keep them afloat. If you are not an insider you will go nowhere with them. Forget them.

Company 4: I would shoot for a QA or editing job since you have the experience. There is some pettiness but you don't have to be that way and the managers don't expect you to be. Good benefits and stable company.

Even with some of the problems mentioned here,
nm
It was mentioned on this board that they -sm
never pay on time, so I wasn't in the least surprised when they told me about their payment method.
No one has mentioned my company yet
LOL!!! Sad, but true... Don't like my company either.
Several people have mentioned that they have
been hired for the account.  I have also been hired for the account. 
P.S. You mentioned archives
when you searched.  I believe that will give you only older info.  Try searching without going into the archives - you'll find some more recent posts, some negative, some positive.  Just confirming again, though, that my experience has been very positive.
Do you have to use their computer still? Mentioned somewhere in
s
The ESL load has been mentioned as being a very
s
Me too - Transtech was never mentioned by OP
NM
Here's a few places that have been mentioned..sm..
Accuscribe, DSG, Echo Sten-Tel, Execuscribe (just started using it recently), InTouchMI, MQ, and VanBelkum.
No name was mentioned and how many people
even know who the recruiter was. 
I don't get it. This Kim person is mentioned all
I guess you don't want to say anything against someone here.  There is also Debbie mentioned for TransTech.   
As I mentioned in another post...sm

what a great way for terrorist organizations to infiltrate the US.


exactly. That's why I also mentioned POOL
/
Quite a few posters have mentioned doing this..nm

Which one mentioned hourly?
Was it M.L. or was it the female? Just curious. I can't understand why they won't pull the escription MTs who don't have work - over to the Dictaphone accounts that they are scrambling to hire for.

It seems really dumb to lose some of those MTs because they are quitting due to no work and then be desperately trying to find new hires for the dictaphone accounts.

They are only making things worse because those lies are catching up with them and they will have fewer and fewer people applying because the word is out.
ok.. but names were mentioned x2
A name was mentioned x2 in the tts nasty post and was not removed...
It's so important to her that she mentioned it not once
Maybe it's just my perception, but that post came off as really pretty arrogant. I know things can be conveyed wrong in writing but she does not sound like she would be a pleasant person to work for, that's for sure. The whole tone of the post made me go EEK...
All those "occupations" you mentioned are

fine but most businesses, even small mom and pop ones, have so many hoops to jump through to even get started. Then there's the ugly taxes to pay, too.


I'm trying to figure out a business I could get into without all the crap. Sick of all the hoops. Even crafters have to have a license if they sell at shows and our farmer's market has the list of names of everyone that has a stand there that they must turn over to the government if asked, even if someone is just trying to make a buck in something temporary, like selling all their attic treasures.


I'll be able to retire soon. DH says I better sign up as soon as I can, but I'm still paying off bills after his surgery, so it's impossible. I need another 3 years to get on top. Anyway, when I didn't pay SS taxes for 3 years (no job), my SS $$ went down from $1000 to $200 a month and after 10 years, I'm now at the $800 /month mark now. Who can live on that?


 


I already work at the first one you mentioned and leaving for
nm
as mentioned, not a big demand for it whatsoever - sm
because of the fact that it can be outsourced. However, there are hospitals in very very remote areas that do not want to or cannot outsource, usually a very small hospital with outdated equipment, etc., - those were the travel assignments.
Forgot about benefits you mentioned. I don't have
their benefits so I don't know how they work or what the requirement is to get them.  It is much cheaper to purchase an individual policy in most cases when you work for any MT company.  Very rarely do they actually have good insurance.
You mentioned benefits. They only hire ICs.
//
I have no desire to go to MQ, never mentioned it in my post. nm
nm
Don't Precyse and the other company you mentioned
v
How can you be so defensive? nothing was mentioned about India -nm
f
Plus, their QA on the account you mentioned is INSANE
If you're not one of their personal favorites, they will keep picking, picking, picking, tearing your work apart making sure you have at least a few errors - you know earth-shattering, life-threatening ones like putting a comma somewhere they don't approve of, just to make SURE you don't get that highest pay rate. Then next time you change it to what they said it was supposed to be last time it's wrong that way too - you have to have mistakes on your reports you know!

Power trip from hell, and messing with people.

No thanks.
Are they still in business? They used to be mentioned years ago on MTD. nm
s
No competitive website was mentioned by
name. Someone asked where something was posted and I said it was posted at another job website.

That told nothing. It could have been one in a million places.


They did?!! How long has this been in place? Never see it mentioned in their ads. Sure it was
s
They have been mentioned frequently lately. Read
the archives and you'll find lots of answers. 
Anon, you mentioned a website...
where you took a test and not 10 minutes after the recruiter called? Could you give any info on that.

Thanks

Very sad to be unhappy at MQ
It is mentioned in Devastated's second post.
nm
I've mentioned before that I was impressed
I made it partially through training and my Mom passed away; so I had to postpone.  Once I went back a few weeks later, unfortunately, the schedule was not the same, but I do not hold that against Transcend.  The recruiter was very understanding and they wanted to give me another chance, but it was due to the workflow.  I would HIGHLY recommend Transcend.  They are the only ones I have dealt with as far as nationals go that were very communicative and very, very understanding.  There will always be bumps, but if you have the big tires the bumps don't hurt as much!  HAHA!  Anyway, nice people, nice place!
I don't think the Transolutions mentioned has any connection to (sm)
the Transolutions based here in the United States. When I clicked on the link of Transolutions from the above website, it brought up a completely different Transolutions than the US-based company?!? Not sure what is going on, but it sure doesn't look like the same company...
Don' feel bac about one company you mentioned
not communicating, or acknowledging your resume. This MT actually works for them and does not get answers to e mails, and there has been no work on what I was hired to do. All a mystery as to the no answering e mails business and the not acknowledging. This is a strategy which I believe most often backfires.