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Conflict with LWWLicenseCleanup.0001 file and firewall?

Posted By: Computer dummy on 2008-11-18
In Reply to:

I installed the Comodo firewall on my computer and it seems to be working fine except one very annoying problem.  For some reason, I will open a program, ie, DocQscribe, Instant Messenger, etc., and my firewall keeps asking whether to allow LWWLicenseCleanup.0001 to run, I click yes but then when I open the program again for some reason this stupid file is trying to link to another part of the program I guess and I get the same window asking for permission to allow it.  Here's the kicker, a lot of the time it will totally lock up my system and I will have to reboot. I called Stedman's tech and they really didn't know what to do but he had me go into Administrative Tools and turn off a Stedman's License file but still this crazy Cleanup.0001 keeps trying to run because my firewall is still detecting it.  Has anyone else had this problem? I did a Google search and found a link to one other MT who had a problem with this file and Zone Alarm but there was not really a solution offered.  The firewall I am using is Comodo.


 




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If the firewall is the problem the you can set up your firewall to allow you to access the FTP -sm
difficult to do. But usually my firewall springs up with a message when I try to access something that it won't let me do and then you can "allow" it. So since you are not getting that sort of message I doubt its the firewall, but I suppose it is a possibility. You could always just turn it off, try accessing the FTP, if it works then you have your answer. Obviously turn it back on when you get off, then set your firewall up to allow you access to that IP address. It sounds weird though that you can do it on XP but not 98, I have used FTP software for years and have never had any trouble using it with either OS. Good luck in figuring it out!
No conflict of interest. sm
Obviously he is her client, and if she's not typing for him on her time with the company you both work for, there is no conflict of interest.

She is free to type for whomever she wants as long as it is not on company time.

Whatever is going on with the doctor and the company you work for are separate issues.

Hope this helps!
Also could be conflict with keyboard
I had to switch to a USB keyboard.
Yes, definite conflict of interest there.
Speak to your manager and let him/her handle it.
Does Shorthand conflict with AutoCorrect?
Question for you all...I'm using ShortHand and also AutoCorrect but I've noticed something weird happening with Shorthand.  If I have a sentence in Shorthand and it expands in my document, sometimes it misspells a word in the sentence by leaving out one letter or it smushes 2 of the words together in the sentence, even thought it's not like that in the Shorthand entry.  Any ideas why this could be happening??  The only thing I can think of is maybe Shorthand is conflicting with AutoCorrect.  Should I not run the 2 programs together?  Any help is greatly appreciated as this is really slowing me down.  THANKS
express scribe conflict?

 I am computer challenged so please don't laugh, but I am not sure.  If I download express scribe for myself, will that conflict with the company software that I am using?  I myself can't see how it would, because they wouldn't be used at the same time, but then again, I am not sure. 


conflict of keyboard commands

Hi there, I would really appreciate some help here...I am transcribing on a word document, the sound file has been e-mailed to me, I am listening to the dictation in Windows Media Player.  I don't have my footpedal working with this---but am just trying to use keyboard commands and when I do, the keyboard commands are being utilized by the word program.  In other words, play/pause is CNTL P and when I do that, I get the print window.  Is there a way to alleviate this conflict?  They sent me a sound file player but Windows Media keeps overriding it and there is too much dumb in me tech wise to figure out how to use the other sound file player.  If anyone has any suggestions, I would appreciate it.  I just get a teeny bit of this guy's work but it's a big pain in my big behind to keep grabbing the mouse and stopping/starting etc.....thanks in advance!!!


conflict of keyboard commands
thanks, i'll check into that--my only concern is that the platform I work from for another job pulls the sound file into windows media so I'm just hoping using express scribe doesn't screw it up....I've been told of express scribe before, guess I'd better give it a look.. Thanks again~!
Could be your firewall. nm
xxx
free firewall
I use free AVG for my virus protection.  I think they may have a firewall, too, as they have added some new things, like Spyware and rootware.  Right now I am using ZoneAlarm for my firewall, although Microsoft already has a built-in firewall.  If you want to look at AVG, do a search for "free virus protection," and it should appear there.  If you go to grisoft.com, all I can find there are things to purchase, but no link to the free downloads.
firewall info
You might try looking at some reviews on C-Net.com. Go to the website and find the reviews section for security. We use AVG for virus protection and Zone Alarm for our firewall (both free). Microsoft has a firewall built into their OS, too, which you might want to go ahead and activate while you're deciding. As I understand it, the MS firewall is pretty weak, but I'm only familiar with XP, not Vista.
Yes I did have a separate firewall....sm
I have also used the AVG for years. My friend has also used it for years. I know a lot of people who have used it and continue to with no problems. I had no problems until someone hacked into my computer. When I took it to the computer guy, he said you are using a free AVG version. He said that is the problem. He said why do you think they are free? They don't fully protect your computer. I have no idea with a firewall on how they still got into my computer but they did. My friend had someone hack into hers while using AVG free version and separate firewall and stole her identity. I am just trying to keep the expensive mistake I made from happening to other people. It is costing me $250 to have the computer repaired.
VPN and my firewall question

Hi. This is the first time I'm using a VPN to work, so please forgive my ignorance of the whole subject.


I was having lots of connection problems, being dropped, etc., on my first day and the IT person was supposed to contact me. That took a while to get back to me, so I had been trying different things. When I reported I could only connect when I disabled my firewall, they said "of course," that I can't be connected to the VPN and have a firewall up and I would have to work my whole shift every day without a firewall, like duh, I should have known this was their tone and I had wasted their time. Not to mention, I have forgotten twice already to enable my firewall when I'm done working and have left it off.


Is this standard? Or is there a mode I can set it to, to work with the VPN or something. I'm feeling pretty vulnerable here, with my own computer at risk, not theirs.


Thanks for any enlightement you can provide!


Sarah


Been using AVG for years. No problems.Have a firewall also
that will prevent the highjacking. Were you using a firewall?

My firewall is a totally separate and different program from AVG.
Router has hardware firewall that SM
needs to be configured, so it has that for extra security. Plugging modem directly into phone jack leaves you wide open to trojan horses, viruses, etc. I have NetGear, it is good. LinkSys is Walmart quality but adequate; we had a lot trouble with ours resetting during power surges so keep your ID handy and do not lose your manual.
It sounds like a setting in your Norton firewall.
/
Any good/bad news about free firewall

I needing to find a firewall and thought I'd ask you all for opinions - Any good ones?  Any to stay away from? 


When I am on my computer, I keep hearing clicking sounds as you hear when you click on something within a website.  Am I being paranoid?  I have heard stories where people's computers have been "overtaken".  My Norton Security expired this month and just a couple of weeks ago I downloaded a free antivirus program that was recommended by my home office.  Now I'm without a firewall and I think I made a mistake in doing that.


Check your antivirus program or firewall.

Rename your normal.dot file to something else then restart Word. It will create a new file.
x
I think it is the same type of file, so rename it and replace your autocorrect file with your DQS us
x
Help..I lost my word file. How can I retreive a file that has been changed? sm

I was working on a large file and had saved it in Word. I then went back to work on the file and hit a key that made the page go blank.  When I went to close the document it asked me to save any changes on the document. I answered yes, and now when I click on that document it is all blank! Shouldnt the previous info saved be there, even if the current stuff is not? Please help me!! Thank you


Depends on the file format of the Short Cuts file.
ShortHand comes with a utility file that can import various formats. You can get that file with the trial download of SH.
Depends on the file format of the Short Cuts file.
ShortHand comes with a utility file that can import various formats. You can get that file with the trial download of SH.
...with your user.aco file. Save your autocorrect file to somewhere else. nm
x
You can save the SH file in a text file and import to IT that way. sm
You may have to do some cleanup in the SH text file, but it sure would be faster than re-entering them all manually.
File taxes under the name on file w Social Security....
Name on W2 doesn't have to match, but your tax return has to match SS records. They don't want your marriage license or anything else. Did that for 13 years as instructed by IRS. Didn't have to change it with SS until state changed rules requiring drivers license to match SS records. Still use my maiden name in some limited circumstances.
Is it their computer? Why are they installing a firewall and autocorrect on your computer? That sm
is usually the responsibility of the transcriptionist, especially if an IC or SE.  Which company?
an .exe file is not a voice file
I'm no techie, but it sounds like they might've sent the wrong file by mistake. Or could it be a program you need for testing/working for them that they sent? What is the name of the file (if it is something you can say here)?
Maybe they are going to file
a Chapter 11 (I think that's the number) where they do a corporate restructuring.  I'm hardly an expert on bankruptcy law and stuff, but, if I'm not mistaken, some of the airlines have filed bankruptcy, are still flying, and trying to get back on top of things.  Businesses do it all the time.  Of course, it would help with MQ if those fat cats at the top would stop giving themselves million dollar bonuses.  Not saying that would put them in the black, but it would be a little easier to hear when they send memos out saying MQ is losing money. 
Bad DSS file
Why do doctors think we are miracle workers? Or better yet, mindreaders? A bad connection is a bad connection. Unless you have some miracle machine like on CSI, etc. (haha), there's nothing here that can be done. Doctor's loss as he will not re-dictate it, but sadly enough - you're the one who takes the blame. You horrible transcriptionist, you. :-) Good luck.
This is the help file you need.
http://www.columbia.edu/~em36/wpdos/medtrans.html
They each have their own file SM

I like the idea about the macro, but am not sure how to do it as there are headers and footers on the original template.  


Chickadee 


BOS pdf file?

Does anyone have the BOS pdf file they could spare a copy of?  I just need to print out a couple of pages.  I used to have it but have no idea what i did with it... I think I lost it when my hard drive crashed. TIA!


I did file by file BUT
My files were every note for the day of that particular doctor.  I would only divide it up by doctor and their date of service.  That should be good enough.  It is good for them to have for expensing, and if they do question something, the counts are right there in front of them.  If they want the detail it is there, if not they can decide.  If for some reason they tell you they don't need the details, get it in writing via e-mail or something. 
have pdf file for ...
0420, 0421 and 0424 email me I'll be glad to send it.
wav file - sm
I guess I am old school.  haha
.acl file
Add something to your Autocorrect. Search for .acl file and backup the one that has today's date/time (that would reflect the addition you made to Autocorrect). Depending on your operating system, I would make note of where that file is located.
Did you file at all???
If you filed and just mainly forgot to mail the check then they have been hounding you so imply send the check or let them take it out of your state return this year -- they will not touch your federal return.  If you did not file but prepared them, go back into Turbo and just print out and send it with your 2007 and and they will send you whatever is owed between the two, taking the 2006 out.  I would simply file both at the same time and pay with a check for 2006 and let the return come.  Remeber there will be interest and penalty.   Good luck.   
exe file
That is an executable file, like to install a program.  If you will click settings in express scribe, it shows you what files it will play.
EXE.File s/m
"Exe" file is not a voice file - it is a program file - and may be a virus. I would double check with the service if they sent the correct file.
Tell them they can't have it in one file.
They shouldn't be losing work that often. Put each pt in its own file.
How was the file sent to you?
I'm thinking that if it was e-mail, can't you say to "save as" or once you download it, "open with"?
I may (again) be showing my computer iliteracy, but I really want to help you!
Right out of the Help File in ES.

Set User's Decryption Key



Express Dictate, Pocket Dictate, DialDictate and WebDictate can encrypt the recordings prior to transmission to protect security and privacy. If this has been done, you must enter the same key in Express Scribe to decrypt the audio. The key is based on the user id of the sender (obtained when you register Express Dictate or DialDictate). If you have not yet registered, use the id 0.


All I had to do to get this information for you was hit the HELP key at the bottom of the screen. If your voice files were NOT encrypted using any of the above-mentioned methods, you will need to decrypt the file before importing it into ES.


File name?

I used to use Smartype and I know I have it installed on this computer but heck if I can find the patch file.   You don't happen to know the file name do you?


 


wav file
If the file is now on your computer, right click and depending on what you use, you might see an "open with" option, in which case click on that and see if the option "compressed zip folders" comes up. This should open it.
not sure I just know it is a file in my...
computer for DocQScribe word expander. Supervisor sent e-mail saying how to update this file but can't find.
If they use the same file
You can interchange if they use the same file, i.e. spf file. If they do both use spf, you can open up both programs and just drag your files over, very simple, takes seconds. If they don't have the same file, I wouldn't mess with it unless some IT person knows the protocol.
WAV file?
I have been asked to transcribe a speech for an area company.  How can it be recorded/saved to disk so that I can use my foot pedal to transcribe it?  I do have a WAV pedal from using Bayscribe in the past but I have no idea how to get it to function without Bayscribe.  I would appreciate any help.  Thanks!    
big file
Thanks. I will try that.
Definitely file an appeal
A lot of times if you file appeals, your insurance company will readjust and allow for "special circumstances". It is worth a try especially if you send in information documenting it being an emergency
Thank you all!!! I will file an appeal for sure. nm
nm