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If the firewall is the problem the you can set up your firewall to allow you to access the FTP -sm

Posted By: Laura E. on 2005-07-29
In Reply to: I'm an IC for a long-term client; need advice pls SM - what would you do?

difficult to do. But usually my firewall springs up with a message when I try to access something that it won't let me do and then you can "allow" it. So since you are not getting that sort of message I doubt its the firewall, but I suppose it is a possibility. You could always just turn it off, try accessing the FTP, if it works then you have your answer. Obviously turn it back on when you get off, then set your firewall up to allow you access to that IP address. It sounds weird though that you can do it on XP but not 98, I have used FTP software for years and have never had any trouble using it with either OS. Good luck in figuring it out!


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Could be your firewall. nm
xxx
free firewall
I use free AVG for my virus protection.  I think they may have a firewall, too, as they have added some new things, like Spyware and rootware.  Right now I am using ZoneAlarm for my firewall, although Microsoft already has a built-in firewall.  If you want to look at AVG, do a search for "free virus protection," and it should appear there.  If you go to grisoft.com, all I can find there are things to purchase, but no link to the free downloads.
firewall info
You might try looking at some reviews on C-Net.com. Go to the website and find the reviews section for security. We use AVG for virus protection and Zone Alarm for our firewall (both free). Microsoft has a firewall built into their OS, too, which you might want to go ahead and activate while you're deciding. As I understand it, the MS firewall is pretty weak, but I'm only familiar with XP, not Vista.
Yes I did have a separate firewall....sm
I have also used the AVG for years. My friend has also used it for years. I know a lot of people who have used it and continue to with no problems. I had no problems until someone hacked into my computer. When I took it to the computer guy, he said you are using a free AVG version. He said that is the problem. He said why do you think they are free? They don't fully protect your computer. I have no idea with a firewall on how they still got into my computer but they did. My friend had someone hack into hers while using AVG free version and separate firewall and stole her identity. I am just trying to keep the expensive mistake I made from happening to other people. It is costing me $250 to have the computer repaired.
VPN and my firewall question

Hi. This is the first time I'm using a VPN to work, so please forgive my ignorance of the whole subject.


I was having lots of connection problems, being dropped, etc., on my first day and the IT person was supposed to contact me. That took a while to get back to me, so I had been trying different things. When I reported I could only connect when I disabled my firewall, they said "of course," that I can't be connected to the VPN and have a firewall up and I would have to work my whole shift every day without a firewall, like duh, I should have known this was their tone and I had wasted their time. Not to mention, I have forgotten twice already to enable my firewall when I'm done working and have left it off.


Is this standard? Or is there a mode I can set it to, to work with the VPN or something. I'm feeling pretty vulnerable here, with my own computer at risk, not theirs.


Thanks for any enlightement you can provide!


Sarah


Been using AVG for years. No problems.Have a firewall also
that will prevent the highjacking. Were you using a firewall?

My firewall is a totally separate and different program from AVG.
Router has hardware firewall that SM
needs to be configured, so it has that for extra security. Plugging modem directly into phone jack leaves you wide open to trojan horses, viruses, etc. I have NetGear, it is good. LinkSys is Walmart quality but adequate; we had a lot trouble with ours resetting during power surges so keep your ID handy and do not lose your manual.
It sounds like a setting in your Norton firewall.
/
Any good/bad news about free firewall

I needing to find a firewall and thought I'd ask you all for opinions - Any good ones?  Any to stay away from? 


When I am on my computer, I keep hearing clicking sounds as you hear when you click on something within a website.  Am I being paranoid?  I have heard stories where people's computers have been "overtaken".  My Norton Security expired this month and just a couple of weeks ago I downloaded a free antivirus program that was recommended by my home office.  Now I'm without a firewall and I think I made a mistake in doing that.


Check your antivirus program or firewall.

Conflict with LWWLicenseCleanup.0001 file and firewall?

I installed the Comodo firewall on my computer and it seems to be working fine except one very annoying problem.  For some reason, I will open a program, ie, DocQscribe, Instant Messenger, etc., and my firewall keeps asking whether to allow LWWLicenseCleanup.0001 to run, I click yes but then when I open the program again for some reason this stupid file is trying to link to another part of the program I guess and I get the same window asking for permission to allow it.  Here's the kicker, a lot of the time it will totally lock up my system and I will have to reboot. I called Stedman's tech and they really didn't know what to do but he had me go into Administrative Tools and turn off a Stedman's License file but still this crazy Cleanup.0001 keeps trying to run because my firewall is still detecting it.  Has anyone else had this problem? I did a Google search and found a link to one other MT who had a problem with this file and Zone Alarm but there was not really a solution offered.  The firewall I am using is Comodo.


 


Is it their computer? Why are they installing a firewall and autocorrect on your computer? That sm
is usually the responsibility of the transcriptionist, especially if an IC or SE.  Which company?
Of course you can access them

What do you mean you have no program to access them?


Why can't you just do a file search?


 


1.80 for me ... have to use their access. nm
x
Am I the only one who could not access this
s
Access sm
I had a terrible time and kept restoring my computer to an older date late Sat., early Sun.. I think it just showed me how valuable this site is to me. I would hate anything to happen to it. Glad to see it back!!
I can access it.
If you still have trouble after scanning for malware, you might want to try polycola.com and see if you can access Google through there.
access disconnect
They disconnect the phone line and you see on your computer that the connection was disconnected.  Then they only can get back in when you let them, by clicking on an icon and working with them at your end to get them into your computer.  Dont worry, it is done all the time.  You will see the disconnect on your screen.
It's very frustrating trying to access
This qualifies for the Stupid Business Decisions award.
What are you using to access their FTP site?
You don't use Internet Explorer to access FTP sites.  You can download CoreFTP Lite for free and use it to upload and download from FTP sites.  If you want to, you can email me and I'll try to walk you through it.  Win98 shouldn't make a difference with regard to FTP.  As far as docking pay, well, hmmm, that's mean of them.  Anyway, download the FTP program and email me, and I'll see if we can't get you up and running.
But, I can access all other web sites
So, would it really be my Internet Explorer causing the problem???

I use to go to this one web site where I could always log on even during them updating the site but many others could not - some could, some could not. I just have a feeling this may be the same type of thing - something with the website itself or else I would have problems with other websites, wouldn't I? I can access any other website I want but this particular one - wwww.weightwatchers.com

I thought maybe I needed to clean out my cache or whatever as they may have changed something where it keeps using something on my computer that is old/no longer valid in order to access the site but wouldn't everything I have done so far have eliminated a possible problem such as that??? I did not actually go in and delete anything in any cache so I don't know if that may need to be done yet and, if so, I have no idea where to go and/or which one(s) I need to do that with.

Thanks so much for trying to help. I sincerely appreciate it.
can't access right now, but try Kansasii or something like that
no message.
count access........nm
x
Same here..with ExText cannot access...
voice file unless asked for the voice file. Only QA has access. You can pull up the report just no voice file.
if you can access the internet, you can
work. Not a problem.
Wireless access?
So how do you have access to the internet along the way? Satellite?

/Would absolutely LOVE to do this as husband is schoolteacher off all summer, but I'm always working.
Wireless access. sm

In my past dial-up days, I used pay phones and calling cards to upload/download work. It is so much easier to connect to the Internet than it used to me because wireless access points are everywhere! (I am an IC and download voice file; I don't have to be connected to a system to receive work so if that is your situation, you may not find it as easy to work on the road.)


Depending on what wireless card you have, you can either use that software or Windows to find a wireless network to access the 'net. I've hit access points in campgrounds (that's our big pasttime), from parking lots at community colleges, hotels, libraries, Panera, McDonald's and even open home networks from the grocery store parking lot.


Your BIGGEST issue in all of this, however, is security. Make sure that you're using encryption to both send and receive; a VPN client is even better if your company has that set up.


You may want to buy an AC/DC power converter (about $35 at Wal-Mart) that plugs into your car's lighter. You then plug your computer's power cord into the unit for power.


Footpedals can be optional, depending on your software. I know that with ExpressScribe you can use the F keys to control playback, etc.


I have always had an access # assigned....
If you could get into a records system without a private passcode, that would be a major HIPAA situation! I always have a sign-in ID asigned by the facility for any C-phone account I have worked; but it is strange that you are hearing a beep and not an operator giving instructions. I've never had that situation before. If you don't have an account Lead you can contact to get help, I'm thinking you'd best tell your employer this isn't working! Good luck.
Do you have access to DSL or cable?

What you're thinking of doing may be more stressful to you than you think. The price for the high-speed Internet would certainly be worth it.


Help - I can't access my Email
It lets me sign in but the page says unavailable or something like that, the error page that comes up if you can't get on the Internet.  It happens on two different accounts - verizon and yahoo. and on both computers in my home.  I was chatting live with support for an hour and I accidentally closed the chat and I'm too tired to start over again.  Anybody know what happened?  Sorry if this is the wrong board for this.  Thanks in advance
No productivity access
Did you request a copy of the productivity log submitted by the hospital? That is all you have to do if your company did not submit one to you automatically. In addition, keep your own private long with accession numbers and times, anything you would need to support a discrepancy. There are a lot of programs out there that do not support that type of operation, so do not think you are being lied to. Just make sure they are right.
Has anyone ever let the company they work for access your..sm
computer for tech help? The place I am starting with has a program I need to download and use. I am having problems with the program and they didnt offer much help via emails. They just wanted me to "register" my computer so that they could access it and find the problem and fix it themselves. This sounds extremely dangerous to me. If they can access my computer to fix it, then what stops them from coming in to look around at personal info, such as on line banking info, or other personal info? Also, my husband has a lot of high security stuff from his job on his computer and since we are all hooked together, could they access that too? Sounds really odd to me. Has anyone else heard of this? Thanks.
Yes, I've let my company access my computer.
I used to do the same for one of my MT clients and for remote users as a computer technician.  You can sit there and watch everything they do.  It's not like they're hacking your computer or keylogging your data.  You can shut them down if you're uncomfortable with what they're doing, and delete their access capability when they've finished.
THank you! Many people have access at this monitor.
Thank you!!
There is internet access but they charge big $$$

We went on a cruise in April and I did not even think of work.  It would not have been financially beneficial.  I would have paid more in internet fees than I would have been making.  I would just go and enjoy yourself. 


Digital Access Transcription

What can anyone tell me about Digital Access Transcription as a company?  I searched the Archives and came up with nothing.  I have not gone to the "other site" yet.  Just wondering in looking for different companies and what they have to offer pros and cons.


 


thanks


Fair Access policy
I have DW7000 professional and even with the extra download and upload capability they will still shut me down if I go over their limit. Also I am on SatMex and have had occasional trouble as long as I have had the system. Sometimes I just want to run over the dish and modem with my Jeep!!
C-phone access code ?? sm - HELP!
I bought a C-phone from E-bay.  When dialing a number, I get a message telling me I must use the "access code."  I am sure this is something that was put in there by the previous owner(s).  Can someone tell me how to "erase" this directive or clear the machine? 
Access code is required...sm
This is what it says when I try to get to that site:

Welcome to MedAbbrev.com, the premiere website for medical abbreviations and more.
New users please have your Access Code ready and click the Register button on the left (Access code can be found on the inside front cover of your printed book). If you do not have a copy of the book, please click Book Order Form.

Registered users please enter your username and password on the left then click the Login button. Thank You.

If you are connected to the internet, anyone can access your
You need serious firewall protection.

Since updating to IE7 I cant access hotmail, anyone SM
else have this problem. I've tried all the usual routes. TIA
I cannot access hotmail today either (not sure what IE7 is) :) nm
x
Satellite Internet Access

I am currently living in rural Iowa, and my only options for Internet access right now are dial-up (can you say S-L-O-W ?) and satellite.  I know I can get HughesNet and WildBlue.  My questions are:


1.  Are there any other providers I may have missed?


2.  Anyone have experience with HughesNet or WildBlue or any other satellite access for MT work?


I have to make a decision on this within the next week or two, so any help would be much appreciated.


Can someone who can access Google find an
:(
Yes, tried that, no luck. Cant access GMail.
x
OOPS cancel that, I see you are trying to access one. nm
nm
I do with mine plus online access nm

nm


Voice files & access to VPN sm
I use a DVI system for the voice files and connect to a VPN to transcribe, and I am using just the mobile broadband connection. I applied to a couple of companies that said the connection would not be compatible, although I'm not sure why. My main issue is that I need to get a unidirectional antenna put up as my omnidirectional one tends to get fluctuating signals. As far as usage, I haven't really tracked work only or surfing only, but I would estimate no more than 1.5-2 GB of usage per month is strictly work-related. If anyone wants the name of the company I went through for my equipment, it is 3gstore.com. Excellent customer service, even if all you do is ask a question and not buy anything. They even answered some tech questions for me a couple of weeks ago, more than a year after I bought my stuff.
Thanks for the info...how do you delete their access after they finish? nm
/
Maybe ALL the tourists didn't have access to the mayor
Yeah, he's a regular Rudy Guiliani isn't he? You don't have a clue.
If they want that access, they would have to pay for the computer, the high-speed and the
portion of electric. Just my opinion. I own and run a national service and think this is ridiculous and a HUGE invasion of privacy. If worried about trust, how can they trust you with patient information. Refuse.