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From the email sent to me by my office manager, lol.

Posted By: nm on 2006-05-12
In Reply to: Where did you hear about this? - I'd like to read it. - nm


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I gave a tin of toffee for each office and a Lia Sophia necklace to each office manager. ~nm~
I gave a tin of toffee for each office and a Lia Sophia necklace to each office manager. ~nm~
ask your office manager.
I am not exactly sure how our office manager
repaired them. She took the casing apart somehow and I believe she just taped the tape back to the spool to reattach it, but I am not exactly sure. Then, she had to tape the casing back together. It was very risky using it, as I didn't want the defective tape to unwind inside my machine, etc. I don't know of anyone around our area that actually repairs tapes as a service, but I think that would be the better way to go. I know if my machine detects a lot of crinkles in a tape and it starts catching in the machine, it won't play the tape as a safety measure. Our office manager is on vacation this week, and boy is she going to come back to a mess with several tapes on her desk that she will have to take the time to repair.
I worked at one job where the office manager would
go to the gas station on Friday afternoons to buy a case of beer for the employees.  It was his version of "corporate culture".  As the only female working there, it wasn't a great place to work anyways.  The guys told me that the only reason I got hired was because I looked good in a skirt and the office manager was going through a divorce.  My resume spoke for itself, but the comments, which got harsher after a few beers, did create a hostile work environment.
I would call and tell the office manager
the problem and state that if they cannot provide a clear schedule of patient names, then there is not much you can do other than leave a blank for the patient name when not certain. The problem is on their end, not yours. Is it possible that can scan them and send them in an e-mail rather than faxing??
i would contact the office manager or ask to speak to doc himself sm
a lot of times it is the office staff doing the accounting/billing telling you when they will issue refund, etc. dentist is probably not even aware. i would make him aware and/or office manager aware and i bet they get your check right out.
I had a doctor that was having problems with the office manager ...sm
So he would be in the middle of dictating and would see her walk by and under his breath he called her a few choice words everytime he saw her. I emailed the lady and told her that enough was enough and until they could make friends I was off the account. It was only a few hundred lines a week and was ready to quit the account anyway, but their feud had gotten to be too much for me. ;o)
Have you contacted the office manager, physician, etc.(?)
I think presenting a letter addressed to him and/or the office manager to submit to him is very
appropriate. That is exactly how I presented it as I was having a hard time thinking how to say and what to say. It was much easier to "plead my case" on paper. Go for it.
Head manager, middle manager, lower manager question
Ok, maybe someone is having this same issue as me. A couple of weeks ago I made mistake and the person on call for the weekend not there, tried to contact them. I He contacted me about this after my shift was over. Instead of stopping there, he in turn told the higher boss up on the chain and then I was contacted again by them. Does this happen in most cases- the 1 you talk with then goes higher and you get slapped on the wrists from both sides? Does 1 person calling it to your attention just not work?
Can someone from the Ohio MQ office give me a contact person and a phone number to call or an email
address. I am interesting in asking a few questions to someone there in hopes of possibly transferring but I need some info first before I go from one problem to the same one elsewhere.
Please leave an email or email me at my address....click the email button. Thanks...nm
If you are having any problems validating your email addy, please email support@mtstars.com
KVMs $20-60. One internet connection. You'd have no email or a 2nd email acct for your 2nd puter.
I don't understand. I didn't get email from MT Stars, I got email from offshore people
is what I'm talking about. I'm not a liar and take offense to your insinuation.
They can send an email that goes to all MTs in one shot. I think she just means a courtesy email
would be nice. MQ is not getting any easier. My account has been picked over thoroughly when it went on DQS by ASR and I get all the remains because they only have a core group doing ASR which I think is wrong because you get all the bad dictators and it would be nice to be acknowledged that at least you know the person you can discuss problems with as they crop up. This is a big one and we have no manager anymore and no one to discuss this with at all in my office so you just sit here very day doing this work and no way to vent to someone that could offer some suggestions on this and other issues that come up to help relieve some of the stress of working this way.
Just send an email to the email link inside the post.
Have most people had good luck with their MQ office closing and moving to the regional office. Have
things gotten better or worse for you.
Yes, I lost mine. I upgraded the Office 2000 package to Office 2003. sm
I have over 2000 autocorrect entries and lost them all as well as my supplemental dictionary for my Stedman's spellcheck. Lots of grief!

Maybe you will be lucky and not lose anything. Good luck to you.
Might be able to rent one from an office supply or office machine repair shop
Again, because you entered your email address, you CAN receive email from anyone, but THEY

e-mail address because it is not revealed when they send mail because we have spam protection in place.  The only way they would know what your email address is, is if you reply to the email they send you.  If you don't want to receive any email from anyone, simply do not enter your email address in the Email field.


I intended to email it- already email the mods to remove
Not through the MTStars email server. Your email address is NOT
visible to anyone.  The only way your employer would know it is you is 1) if you respond when someone emails you, or 2) they recognize the way you write. 
Office politics. That is why I enjoy working at home. In the office,
people are in other people business. Just mind your own business.
Can anyone suggest an office in MQ that is not run like this Amherst office. They are absolutely
pathetic. I wonder how many other MTs are in that office in the same situation.
Just DQS from my office was transferred and the rest are getting on DQS before the office closes.
Pay kids work around office, renovate office.
tried to email, invalid poster or email it said nm
San Antonio; email me; I can give you email for MT sm

who is in San Antonio and may be able to help you.

I'm in Corpus.

Office 2003 so far, but going to Office 2007 as soon as I can. nm
manager pay
Let's just say I happen to know that the account managers make over 40,000
As a former QA manager, I've done this.

We had a different kind of weighting when I first started doing QA reviews way back in the olden days (okay, about 10 years ago). I had one MT who would score in negative numbers, then would do okay after being reviewed, then would backslide, then would do okay, ad nauseum. It was just totally bizarre. Major medical errors, would not follow account specs, would not proofread, etc. Problem was (as I've stated in other QA posts) the company I worked for would not fire ANYONE for poor quality. She's still there today, 8 years later, and I'm sure is doing a pretty sucky job. I finally gave up reviewing her as it was a waste of my time. Don't I have a horrible attitude? Such is the life of a QA manager who is not allowed to ensure quality for a company. Anyone want to know the name of  the company so they know where to go for a good time?

Nah, I'm not telling. 

Go to the QA manager. Oftentimes

two QA editors will have a different opinion what is correct, especially in terms of style. It's extremely difficult to get all editors on the same page on every issue. No, it's not difficult, it's impossible. There are simply too many variables.

When I was the QA manager I finally decided to have just one Editor who provided feedback on a group of accounts and the rest did not, just because there were too many cooks in the kitchen and I didn't like to see the MTs confused over who was right.

I would not advise going to a transcription manager if there is a QA manager available. Often the transcription managers aren't aware of specifics of QA policy, and might actually give information that counters what should be done.

Just my 0.02. Good luck with this!

Who said anything about an account manager? It's for an MT, that's it. nm
Since your a former bank manager- how can I get
my credit score up?  My husband and I want to buy a house with no down payment and the lender said that we need to get our credit score up 18 points to do this.  How?  He mentioned paying our credit cards down to almost a zero balance.  What else can we do?  And how fast could we do it?
My dad was a K-mart manager too...
for almost 20 years in the 70's and 80's. He has a four year degree. He is no dummy. Him being a "K-mart manager" afforded us a nice home, nice cars, and my mother was a stay-at-home mom for three kids. Managing and being responsible for a store that big is a lot harder than you think.
Hey former bank manager, what
does the "came way" mean?  Is that a banking term?
When I worked at SS the QA manager
would send us e-mails with new drugs/terms.  Frequently she had them spelled incorrectly.   I worked at YOG for a short time too and one of the QA person sent out an e-mail making a big deal about how it the magnifying glasses were called loop and not loupe.    She got lots and lots of e-mails on that one.  
Invite the manager instead - NM


Was a manager a few years ago - never again - for no amt of $
I checked with the manager

and she said it made my report bold!  Yikes!  This board has helped me so much though.  There are so many knowledgeable MTs who are willing to help and give advice.  I only wish I had had this when I first started many years ago!

Nice to know another ER MT who is also technically challenged! 

if he is a hospital doc the HIM manager


can make life very uncomfortable for him not just fining him for being late with dictation but suspending his privileges at the hospital until he got his dictation/charts current. Meaning he can't admit his patients, has to get someone else to do it for him. He probably is unaware idictation is being outsourced to people who couldn't care less about his problems and thought his apologies would be relayed to the MT supervisor and then to the HIM manager. Saving him money and serious nagging and threats by what could be a veritable pariah.

I had a department manager who referred to MTs as "you people", something from her past I'm sure. She used to sit in a room next to our office to see if we were talking. When the small town hospital hired me they were 3 months behind in ops. Unfortunately, she would sometimes fall asleep pretending to work on the computer in the room while she eavesdropped (to no avail we were working our butts off) and would get caught by the CEO of the hospital from time to time napping. She LOVED raking a doctor over the coals for any reason and exerting her limited power endlessly over her staff and any unsuspecting physician who found himself caught in her web.  They soon learned. Our MT supervisor was our buffer from her acid temperament and constant headhunting. A very unhappy person.

How to become an MT supervisor/manager?
Just curious from anyone who knows - does this usually require a bachelor's degree and if so, which one?  Also, any clue as to the pay?  Thanks.
Can't image the manager cant see what a
Is there a manager for QA you could refer all these
Task manager
When it says it's still running and you aren't seeing it in task manager, go to the processes tab in task manager and see if EditScript Client Main is running.  This happens to me sometimes. 
Demon manager
Sounds like you need to have what we call a "sit down" with your boss and discuss your problems. Then thank her for fighting outsourcing!! The department manager I had in-house fought for me and my coworkers for a chance to go with the company they were outsouracing to....the hospital administration just wanted to can us!!!

Just keep hanging in their and have that "sit down"!!!
and i bet you ARE a great manager!!
Ex-Wal-Mart Manager
I had been transcribing for 14 years, decided to go that same route and go to Wal-Mart. Yes, steady income (salary) stocks, but medical not so good. Not a steady schedule, avg 55 hours or more (for management). Decided that if I put those kind of hours working at home I would make more and not have to deal with everyone elses problems or have to watch my back. So, went back home to transcribing -- love the flexible hours, especially for my children and family, and less stress.
Account Manager Pay
Anyone out there have any idea the pay range for an Account Manager.  This would be for a national company involving some travel.  Would appreciate any feedback.  Thx!