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I had a doctor that was having problems with the office manager ...sm

Posted By: passing through on 2006-06-01
In Reply to: uncontrollable giggles - maybe you had to be there

So he would be in the middle of dictating and would see her walk by and under his breath he called her a few choice words everytime he saw her. I emailed the lady and told her that enough was enough and until they could make friends I was off the account. It was only a few hundred lines a week and was ready to quit the account anyway, but their feud had gotten to be too much for me. ;o)


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I gave a tin of toffee for each office and a Lia Sophia necklace to each office manager. ~nm~
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I gave a tin of toffee for each office and a Lia Sophia necklace to each office manager. ~nm~
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ask your office manager.
x
I am not exactly sure how our office manager
repaired them. She took the casing apart somehow and I believe she just taped the tape back to the spool to reattach it, but I am not exactly sure. Then, she had to tape the casing back together. It was very risky using it, as I didn't want the defective tape to unwind inside my machine, etc. I don't know of anyone around our area that actually repairs tapes as a service, but I think that would be the better way to go. I know if my machine detects a lot of crinkles in a tape and it starts catching in the machine, it won't play the tape as a safety measure. Our office manager is on vacation this week, and boy is she going to come back to a mess with several tapes on her desk that she will have to take the time to repair.
I worked at one job where the office manager would
go to the gas station on Friday afternoons to buy a case of beer for the employees.  It was his version of "corporate culture".  As the only female working there, it wasn't a great place to work anyways.  The guys told me that the only reason I got hired was because I looked good in a skirt and the office manager was going through a divorce.  My resume spoke for itself, but the comments, which got harsher after a few beers, did create a hostile work environment.
From the email sent to me by my office manager, lol.
:+
I would call and tell the office manager
the problem and state that if they cannot provide a clear schedule of patient names, then there is not much you can do other than leave a blank for the patient name when not certain. The problem is on their end, not yours. Is it possible that can scan them and send them in an e-mail rather than faxing??
i would contact the office manager or ask to speak to doc himself sm
a lot of times it is the office staff doing the accounting/billing telling you when they will issue refund, etc. dentist is probably not even aware. i would make him aware and/or office manager aware and i bet they get your check right out.
Have you contacted the office manager, physician, etc.(?)
x
I think presenting a letter addressed to him and/or the office manager to submit to him is very
appropriate. That is exactly how I presented it as I was having a hard time thinking how to say and what to say. It was much easier to "plead my case" on paper. Go for it.
Head manager, middle manager, lower manager question
Ok, maybe someone is having this same issue as me. A couple of weeks ago I made mistake and the person on call for the weekend not there, tried to contact them. I He contacted me about this after my shift was over. Instead of stopping there, he in turn told the higher boss up on the chain and then I was contacted again by them. Does this happen in most cases- the 1 you talk with then goes higher and you get slapped on the wrists from both sides? Does 1 person calling it to your attention just not work?
Doctor's office also in CT
I am also in CT in the Hartford area and I have not seen an MT job for ages. I used to work in a hospital for years in Hartford and saw a job on Career Builders.com. It has been there forever so not sure if it was ever filled.
Hopefully my doctor's office
hasn't sent anything there recently. Well maybe their place of employment will have to close and THEY will have to lose THEIR jobs. Karma sucks...
New doctor in the office
I picked up my work this morning from one of the four offices I type for (yes, some of us do still pick up work, I'm from ancient times, I know :).  The doctor hired another doctor to work in his office with him.  Don't you think it is not very nice not to let you know that?  I'm grateful, and can use the extra money, but surprise surprise!
New doctor in the office

I also pick up tapes from 3 offices. I like doing it this way. I would be very happy if another doctor joined one of my groups. I guess it's better than the other way around.


doctor's business office...
It depends on the office. I personally know of a large clinic in my hometown where the physicians are required to see a certain number of patients per day, bringing in a minimum amount of $$$$ based on office visit, labs, and other ancillary services they order for the patient.

Their doctors are under contract for 5 years; then after they make partner, they still have to adhere to the daily minimum requirement.
How to get a transcription job in a doctor's office. ??

In the past 3 years, I have never once seen an ad in the papers for a Transcriptionist to work in house (or at home for that matter) at a doctor's office.  For those of you that have those jobs, how did you get them?  Did you know someone at the office?  Maybe no one ever quits these jobs and that is why there are no postings?


Anyone just sit down with the phone book and start calling?  


Working in doctor's office

I have a small MTSO, two I/C's but last January started working in a clinic that used to me one of my clients -- but they put in electronic charts and after 4 years of pulling their hair out and late notes I now go in 2-3 days a week and one of my subs 2 days a week to do their notes.   It is as an employee and no where near what I get with my own accounts but gets me out and with other people.   Nice mixture.   Out here in Oregon we have several large clinics that only use in-house people.   Need to go to the medical offices located by hospitals.   They are out there but don't expect big bucks as you won't get them. 


 


Just got hired by doctor's office.
Yep, can you tell I'm happy! Was working for a large national who took over the transcription department at the hospital I used to work for.
You'd think a doctor's office would be more understanding - DUH!
Ever tried to do your transcription with bilateral ear infections?  Can't hear, running a fever, dizzy-can hardly sit upright, but still expected to do work that requires HEARING and sitting at a computer!  And, I can't win, because as soon as I get this work done (which is taking 2x as long), there are going to be so many mistakes I am going to get ragged about that as well! 
doctor office dictation
Does anyone out there know of any companies who do doctor office dictation instead of clinic work or acute care?  I am looking for work and I have 25+ years experience in doctor's office transcription in many fields, but all the ads I keep seeing are only offering acute care or clinic work.  All the clinic accounts I have checked into put you in a pool and you never get the same doctor twice, so you don't have a chance to get familiar with them or get your speed up when typing.  There has to be companies out there who have doctor office accounts that consist of just a few docs.  Any names come to mind?
Doctor office trans
Probably smaller companies is what you want to look for instead of large nationals.  Have you looked in your local newspaper?  How about approaching a few docs on your own?  I've done that before and did overflow for them. 
Don't you love these doctor's wives who have to be in the office
but we all know they're just keeping an eye on the checkbook they married. So pathetic.
Doctor's wives as office mangers
is such a bad idea!  All of the offices I have worked for have had the "wives" as OM's.  They act like every penny they pay comes out of their pockets!  Gawd, once one tried to get rid of me and go to some Indian company and her hubby Dr finally spoke up for himself and said "no way"!!
They did test first time at doctor's office.
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I'd suggest you look for a local doctor's office if you
want no ESL.   If you do acute care you're going to have ESLs. 
I worked in house in a doctor's office and it was the same for me...
and I had to answer phones, make copies, et cetera, basically was an MT/secretary...and I hated it...I am making much more money now working at home part-time...
If I call the doctor's office and ask for results of an
MRI done on me, do they have to give me the results or do I have to just wait on the doctor to call me?
No, I've worked in doctor's business office.
That is what the insurance company allows, not what they dictate.  Who is to tell the doctor how long he can sit and talk with his patient.  It is up to him.  True insurance companies get together to decide what is the appropriate amount for the doctor to "charge" for a service but I've literally seen where the doctor sees the patient all of 2 minutes after patient is worked up by techs, but they still get paid for that visit.
I know a lot of people it helped (I worked in a doctor's office) SM
BUT you have to really want to quit before you start it. It doesn't make you want to quit - it just helps you w/ the depression and the withdrawal symptoms that come along w/ quitting. Good luck.
I work in-house for doctor's office now and Love My Job!
Good Luck.  I accepted an in-house position at a doctor's office after being laid off from a very large hospital. It is wonderful to be able to go and ask the doctor questions and get feedback directly from them.  It really is the way to go now instead of working for the really big transcription companies.  I feel like I am appreciated.
try starting with a doctor's office or small clinic.
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I would not do it. Go with a free FTP site for use by you and the doctor's office access only.
All you need to do is create files or folders, for example by date, upload them to the FTP site, and the doc's office can in turn download them directly to their computer. This uses a secure password on both parties' end, and is much securer than emailing.
It's a small doctor's office so I am doing it as a favor for a mutual friend....
Nice to do something different every now and then.


I started in the file room of a 6 doctor urology office....
The file room in any office is a nuclear dumping ground...any paper that nobody knows what to do with gets dumped there. Then and there I made up my mind that I was NOT going to be a file clerk for the rest of my life.

I actually started by filing part time and typing part time. When we got a new Peds Urologist in the office, fresh from a fellowship at Mayo, I was right there. We used tapes back then as that was in the early 1990's. As he could fill up a 2 sided tape with 8 hours of seeing patient's, the other girl in the office did not want any part of his work and left it for me. The rest, as they say, is history.

I had no professional training, just 2 semesters of medical terminology and a killer spelling ability.

After I had typed urology, I was then farmed out to our other offices and I learned GI/GU, family practice, sleep labs etc.

I now work for a major hospital on the west side of Michigan and still type for my Peds urologist. The only difference is that he now has his practice in AZ, not MI.

If you can find somebody willing to take a chance on you with no experience, jump on it with both feet. You will be glad you did.
If you want to work at a local hospital or doctor's office, go to community college. Otherwise
if you want to work from home, for a national company, you need to take the course from either Andrews School or M-TEC. It does you no good to save money by taking the Penn Foster course, because most companies will NOT hire grads from that school, it is a poor course and does NOT prepare you sufficiently for MT work.
Have most people had good luck with their MQ office closing and moving to the regional office. Have
things gotten better or worse for you.
Yes, I lost mine. I upgraded the Office 2000 package to Office 2003. sm
I have over 2000 autocorrect entries and lost them all as well as my supplemental dictionary for my Stedman's spellcheck. Lots of grief!

Maybe you will be lucky and not lose anything. Good luck to you.
Might be able to rent one from an office supply or office machine repair shop
s
Call your doctor - this is not a doctor forum! nm
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You know the difference between God and a doctor? God doesn't think he's a doctor. nm
X
Office politics. That is why I enjoy working at home. In the office,
people are in other people business. Just mind your own business.
Can anyone suggest an office in MQ that is not run like this Amherst office. They are absolutely
pathetic. I wonder how many other MTs are in that office in the same situation.
Just DQS from my office was transferred and the rest are getting on DQS before the office closes.
:
Pay kids work around office, renovate office.
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Office 2003 so far, but going to Office 2007 as soon as I can. nm
nm
manager pay
Let's just say I happen to know that the account managers make over 40,000
As a former QA manager, I've done this.

We had a different kind of weighting when I first started doing QA reviews way back in the olden days (okay, about 10 years ago). I had one MT who would score in negative numbers, then would do okay after being reviewed, then would backslide, then would do okay, ad nauseum. It was just totally bizarre. Major medical errors, would not follow account specs, would not proofread, etc. Problem was (as I've stated in other QA posts) the company I worked for would not fire ANYONE for poor quality. She's still there today, 8 years later, and I'm sure is doing a pretty sucky job. I finally gave up reviewing her as it was a waste of my time. Don't I have a horrible attitude? Such is the life of a QA manager who is not allowed to ensure quality for a company. Anyone want to know the name of  the company so they know where to go for a good time?


Nah, I'm not telling. 


Go to the QA manager. Oftentimes

two QA editors will have a different opinion what is correct, especially in terms of style. It's extremely difficult to get all editors on the same page on every issue. No, it's not difficult, it's impossible. There are simply too many variables.


When I was the QA manager I finally decided to have just one Editor who provided feedback on a group of accounts and the rest did not, just because there were too many cooks in the kitchen and I didn't like to see the MTs confused over who was right.


I would not advise going to a transcription manager if there is a QA manager available. Often the transcription managers aren't aware of specifics of QA policy, and might actually give information that counters what should be done.


Just my 0.02. Good luck with this!


Who said anything about an account manager? It's for an MT, that's it. nm
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Since your a former bank manager- how can I get
my credit score up?  My husband and I want to buy a house with no down payment and the lender said that we need to get our credit score up 18 points to do this.  How?  He mentioned paying our credit cards down to almost a zero balance.  What else can we do?  And how fast could we do it?