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Serving Over 20,000 US Medical Transcriptionists

I didn't tell that to try to get anything from anyone though it is appreciated.

Posted By: Competely stressed. on 2007-12-23
In Reply to:

Things have progressively gotten worse for us since this summer. First having to work less to keep an eye on my child who is having problems, missing work to go to school, go to court, etc., then having work dry up AND having a company not pay in a timely manner. Not having insurance and having to spend hundreds of dollars a month on medicine. I was also a gestational surrogate and had the parents stiff me on bills, which eventually they paid but the stress of dealing with the lawyers and bill collectors didn't help. It has just been on thing after another...just piling on and drowning a bit at a time. We haven't paid rent on time since July and of course the landlord is upset. They have bills to pay too and I understand and appreciate that they haven't booted us yet. Next month I won't pay on time either and they are mulling over their options. I don't have money to move us anywhere and frankly no where to go. There are a couple homeless shelters here but they are scary and I don't think very safe.

I'm trying my hardest to dig us out. I think we'll be okay next year but I'm at my stress max now.


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THANK YOU EVERYONE FOR YOUR HELP!!!! MUCH APPRECIATED!!!
:)
Thank you. That is appreciated. nm
nm
You all are so appreciated!
See, my computer guy supposed to have come by yesterday, well didn't show but with all your help, have got it done this morning. Merry Christmas to all!!
Thanks again, much appreciated!
M
Any help would be so appreciated. sm
Starting a new account and it is using a Dictaphone c-phone. I have never used this type of machine and told them that when I took on the account. The office provided me with a Dictaphone Voice Processor Connexions phone, Model 421, and it has the headset and foot pedal connected to the phone itself.

I have managed to program the dial-in number successfully (yeah).

Their office manager is not helpful or knowledgeable about this at ALL. She just looks at me and says, "I have no clue about anything to do with the transcription."

When I call into the dictation server, it rings, connects, beeps once, and then sits there. I have looked at the instruction book (or a partial one that was given to me - book is ripped in half) and have tried the command #*18 to go into transcribe mode, but press the pedal and nothing happens, but I do hear three beeps.

In one part of the book, it says to program a quick access key to "sign off and get next" by using the number 8. I have also done this, but still - just three beeps.

Please help me - I am clueless. Always used FTP with digital recorders or Lanier, but never Dictaphone.

Thanks!

Thank You. Much Appreciated by Those of us Looking!
:8]

have a good day!
Burnt out and under appreciated
I can relate. My income is decreasing, my hours are increasing. My son is making more as a security guard at the local casino. I'm so tired at night I can't do anything. I think we all need vacations, if we could afford one.
It is SO nice to be appreciated by somebody!
I am so glad to see that somebody realizes these ESLs are practically impossible to understand, as the "higher-ups" in these outfits don't have a clue what we have to put up with, and they think our job is so easy-- we are "just typists", you know.  I am just finishing up a very long night shift and you have made my day.  Thanks again!
Thanks all for your responses. All help is truly appreciated!
We're just gonna ride it out. It's been 9 hours and he's still going. I did get him to agree to try to nibble a cracker and DH is bring home ginger ale and Gatorade was recommended by the NP, so we'll try that and maybe a popsicle and dry toast. Thanks for all the help. Say a prayer for us as we ride this out and pray I don't get it after him.
I really appreciated my dictator just now.

At the end he said, "This is <his name> bumbling through this again.  Thank you so very much." 


Guess it makes me at least feel a little appreciated.


THANK YOU ALL...Greatly APPRECIATED
Thank you SO much for the help...and Doctalk...you were GREAT...thanx for all the info. I am working on this as we speak and appreciate your giving me all the information you have....

THANK YOU ALL!
Thank you all for these sites, they are truly appreciated (nm)

Thank you for answering. Much appreciated.

-


Thanks for the info. Its greatly appreciated!nm.
:)
Thanks ladies, greatly appreciated!!nm
x
Thank you Jan for the info and the prayers - so appreciated. (nm)

any info good or bad would be appreciated

on JLG and All Type. Speaking with one, actual offer from the other but not sure about either. Concern for more is flexibility which they both promise, but I heard that one before.


Nice post! It is appreciated! Thanks! :-)
nm
Your kind words are so appreciated.
I sincerely appreciate your so very kind words and you are definitely doing the most important thing, I feel - praying. I do believe in prayer. :) Thank you so very, very much.

I put my life in God's hands each and every day and have for many years now. :) That does not go to say that I am still not scared though for sure. :)
Thanks for that info! Greatly appreciated!
x
Thank you both!!! Much appreciated. Will relay the info. (nm)
x
It's nice to feel appreciated
and usually a rare occurrence to get that kind of recognition - good for you !  
I appreciated your post just now but dontcha...

I appreciated what you just said in this post about union/organizing/mts....however, I think most of Americans are like this, not just MTs.


In this country, it seems to me (and I'm 3rd-4th generation), it's all about the individual and their pocketbook(s), finding a rare person who does actually  think globally or universally. 


I feel this way politically too....for 6+ years people are complaining, moaning, and groaning about the govt - but not a single person would challenge same govt, only challenging with words and not actions (not enough actions) - so they will continue to moan and groan, not getting off their duffs and doing anything REAL.  


just my nickel's worth.....


Thank you both! Your advice is greatly appreciated. nm
x
I really appreciated these posts too. Today
I just increased my work load for myself (I am an IC) to afford more things at food shopping (LOL) and also because the holidays are coming. I keep crabbing on my days off (during the week BTW) that I don't have enough money, so I don't go anywhere. I scheduled myself just a bit more for those days off, about 3 hours extra a day. I figure if I can crab and stare at e bay, I can type a couple of hours. Now, I have to motivate to do so, and your suggestions here help a lot. It isn't just boredom it is the motivation instead of putting the energy to crabbing to myself, to actually type, get the work done. Even a little bit more will make me feel like I accomplished something. Now I will apply what you suggest above and I know it will help! Thanks so much!
To each their own. I appreciated FedUP's post.
x
Glad to know my experience is appreciated....

I was just told by a company that 8.5 cpl as an IC was too high, even with 20+ years of experience! 


Thank you all for your kind wishes and prayers. It is much appreciated.
You are all great!
That is a wonderful benefit...and I am sure your daughter appreciated you being there...
nm
THANK YOU giddy pc guru! Your help is greatly appreciated.
x
Need some good oncology sites. Any info appreciated. nm
x
Thanks MT Stars for continuing the prize giveaway! Lots of fun! It is appreciated!

Emdat platform?? Good, bad or ugly? Any info is appreciated. Thanks in advance. NM
/
Well of course we know that now. Back then we didn't because he didn't allow unfettered access.
c
right we children didn't tattle to the administrator did we. BTW, didn't you think we were &#
because some half-witted idiot said everyone was jealous because some other anonymous poster said they were going to be a doctor. Didn't they call it doctor envy. Oh yeah, that was all about you wasn't it busy-body MT. You with your degree and premed but yet you still post here and acuse others of jealously. I dunno but you and dano seem so close, I can't put my finger on it but I would say you could be computer clones. Jealous indeed. Children indeed. I think you are blowing your covers) dano and busy body MT. This whole "jealously" thing makes me think that you may be one and the same poster.
I didn't go into labor until 2.5 weeks later, so it didn't work. Sorry!...nm
x
sorry I didn't have time to thank you, but I didn't forget!!

Didn't you tell me?!?!? No, Liza, you didn't tell me. Hooray for you! lol
x
Meditech questions and Cerner questions. Any input is appreciated. SM

I just recently went back to work in the office at a local hospital. We type in both Meditech and Cerner, depending on what you are typing, i.e. Medical Records reports versus Radiology.  We are currently typing blindly in Meditech, meaning we do not have access to our line counts and must depend on management to give us our totals.  In Cerner, we are able to run a line count report and print out a hard copy of our line counts at the end of the day.

We are finding that 800 lines in Cerner equals about 500 lines in Meditech.  We are not paid per line nor do we have an incentive plan, but we have a new HIM Director who would like to institute an incentive plan and the administrator over our department has laid down the law and decreed that all transcriptionists not making minimum in the department will be written up.  Problem is according to Meditech line totals that we have been given, that would be about half the department.

The transcription supervisor has taken our concerns to the new director who told the MT Supervisor to hold off on writing people and has taken home all the line counts from the last month and she is going over them with a fine tooth comb this weekend.

I am not a very trusting soul by nature, so I am doing a little research on my own.  I've been in this business for about 15 years.  I started out in a hospital and have worked for a few services at home and am now back in the hospital setting.  So I know a few things about line count and I consider myself to be pretty well informed on trends and technology in the industry.   I would like to walk into our next department meeting armed with as much knowledge as possible.  So I have come up with some questions that I would like some fellow MTs to answer, give opinions, and maybe even direct me to websites or individuals who could give me a better understanding of Meditech and Cerner.  Here are my questions:

 


  1. Is it possible for an MT to have access to her line count in Meditech or is strictly a management function?  Any MTs that work in Meditech on this board, do you currently have access to your line counts and if so, how do you check them?  Is it an option on the main menu after you log into Meditech?

  2. How is a line defined in Meditech?  (i.e. 65 cpl, with spaces, without spaces)

  3. How is a line defined in Cerner?

  4. What abbreviation Expanders work with both Meditech and Cerner?

  5. Examples of incentive plans (if anyone would like to share that with me that would be great, if not I completely understand).

  6. Measuring productivity by minutes of dictation versus typed lines.


    1. What would be the minimum minutes required for an 8-hour day?

    2. How would one structure an incentive program based on minutes?

I was thinking of presenting the idea that we keep track of productivity using minutes instead of lines since there is such a discrepancy in Meditech.  I also worry that if an incentive plan is put into place and we are still typing blind into Meditech, what's to keep management from shaving off a few lines here and there?


Feel free to email me or post here any responses.  Either is fine.  I really appreciate any input, comments, or just plain old supportive posts would be nice too! 




Didn't know you could do that...
I didn't know you could pick and choose, thought you just went with what came onto your computer. 
Didn't know
How come Transcend isnt allowed to post here?  Because of taking on new clients?  I dont understand what that means.  They don't offshore, right?
Wow. Didn't like that one bit.

I feel sorry for the employees.  I can't believe they were making that much inhouse!  I was only making $12.00 and had to answer phones, file, photocopy, greet patient's etc.  I left to do this and actually make a bit more (and saving tons on gasoline), but to be making $150.00 a day and have benefits?  That's gotta hurt.  My former employer "offered" benefits, but my health insurance was nearly $600 a month out of my pocket.  My husband insures us now for half that.  I can't imagine not having that.


I was offended by the part of the article that referred to at home transcriptionists making errors,etc.  I know for a fact that most big companies do not hire "newbies."  My poor niece was under the impression that all she had to do was take the MT course (don't remember the name, but it was a good one).  Even though she graduated early with high honors, she still can't find a job with a national. She found a few local accounts and is only making 5.5 cents per line.


I don't know about everyone else, but I've been doing this for 16 years and I found the "testing" for nationals frustrating!  I thought I failed miserably and was shocked when I was hired as my testing was 98% (2 of four dictators being fast talking ESLs and ER reports which I have never done and won't do again).


Ad in my paper today says:  "You too can work at home!  Become a Medical Transcriptionist!"  Seminar held at the holiday Inn and the ad gives the impression that anyone that can actually use a keyboard will be hired right off and make tons of money.


No way, tell me they didn't...sm
"they took out internet fees, insurance, etc."

Maybe I misunderstood the above. You don't mean your regular benefit deductions from a paycheck, do you? I can understand taking out taxes, but I'd raise holy heck about taking out benefit deductions. It certainly is not a regular payroll paycheck.

Along those same lines, I recently separated from a company that I worked for 2-1/2 months. When I first started, I had signed up for health insurance and the flexible spending account. You know, there's usually a 3-month waiting period before these benefits begin, and before they start taking out the deductions. Since I gave notice before the 3 months was up, I was shocked to see they began taking the deductions out on my last paycheck. I told the supervisor that I wanted that money back. They did make me wait for the next payroll, but I received that money back just today! It's worth a try!

2 cents, huh? As if you're not insulted already by the fact that they cheated you in the first place. The MTs should demand to know how they arrived at their amounts, and then be able to verify it.

I worked for them for 2 years and my line counts rarely matched theirs. Supervisors could not explain the discrepancy either. Two months after I quit, the news about the MT class-action lawsuit came out. Personally, I don't trust them.

Have a great time shopping on your unexpected money!!
I didn't have any out of the NE
yesterday either...the Warminster office.  Haven't checked yet today...almost afraid to!
No I didn't see
Scarborough Country last night.   This whole mess is so sad and government at all levels is a disgrace.  People quibbling over whether they are "refugees" or "evacuees."  How utterly ridiculous.  Not to mention the quibbling over those who deserve help and those who don't.  Those who have already been receiving social services from the government will continue to receive priority help from the government and those who are trying to help themselves will be forgotten just as they have always been. 
Didn't you know....
It's more important in PC America to have somebody who speaks every other language EXCEPT English, so that those who can't speak English will be able to conduct their business.  In So. California you can hardly get a job dealing with the public unless you can speak Spanish.  Same with the border towns in Texas.  Talk about discrimination.  However, your situation was probably the almighty buck... Cheaper to contract to the call answering centers in India than to hire someone here.  I once had to call a tow truck with my AAA card.  Guess what?  Somebody in India trying to dispatch a tow truck in the United States.  Couldn't understand me whatsoever.  Same with my computer support number... India.  The guy had me clicking on this and that to fix my little problem and before I knew it, he had me return my computer to factory settings (didn't tell me ahead of time and I knew the second I hit the button what I was doing, but it was too late) and I lost everything saved on my computer.  I was LIVID! 
It is 26% , not 30%. I didn't say 30%.
Get it right. Geez.
Sorry, no. But I didn't want to let

I'm sure you already know there's lots of information on line.  My guess is that you wanted to hear someone's personal experience with the same problem.  I'm a relative "oldie" myself.  


I also don't have to tell you that your orthopedist is your absolute best and clearest source of information.  The only suggestion I do have is that you develop a list of specific questions to ask him, and only him, during your upcoming appointment.  Good luck. 


I didn't know
they had any ads posted. I was just searching around, googled Transcription companies and found their name, went to web page, etc.
The Website sounds like a totally legit, US MT co. You would never know it was offshore unless you asked. Good thing you asked before you went any further. Wonder why they ran an ad for US MTs if they are offshore? Maybe trying to get a US side started? I will have to keep the reverse lookup in mind, but Im sure not all companies will be that sloppy. I wish there was another way to find out that stuff. Were they nasty to you when you told them you wouldn't type for them? Thanks for the info!!!!
Well, I'[m sure she didn't think of that one!

...and I suppose you are perfect...never made a mistake or had bad judgement?  This is NOT what she needs right now.  Don't you think she knows she did wrong?  Get over it.  She is asking some very serious questions and doesn't need any moral opinions, okay?


They said I didn't have...sm
enough experience, which I thought was strange because I have nearly 10 years.  They passed on hiring me without so much as a test or speaking to me, and now I am the QA director of another company.  Kind of funny.  Their loss, not mine!  Glad I stayed where I am at.