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I was with Spheris back when it was Edix...

Posted By: MQ vs Edix on 2005-07-12
In Reply to: MedQuist v Spheris. - kyradmt

I was with Edix about a year before I was audited and had pay deducted, and then two more times in a row after that.  Needless to say, after several anxiety attacks over my pay check, I quit.  I dont know if they still audit, but that whole process is questionable.  At least when they audit, they should call up the MT, go over it WITH them, so its not such a big shocker when they receive the report back with a bunch of red markings.  I actually broke down and cried.

Another thing is we changed management around that time, and my new supervisor called me to inform me I was two hours late and why hadn't I started work yet?  I reminded her of our two hour difference in time zones, and told her I was just getting ready to work. 

With Medquist, no one picks at me, BUT no one gives me info when I need it.  I make about 800 dollars more a month at MQ and I don't have a panic attack when I send a report out in cyber space, maybe forgetting if I dotted an "I" correctly or not. 

MQ the lesser of the two evils for sure.  Although I'm not with Spheris now and do not know if they still audit.  All I know is it was an awful experience, more comfortable at MQ.

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Who can I contact at Spheris about getting deposit back for computer?
Spheris made it public months back that they were going to try and buy them.
They said it in a news release and they were serious. It is my guess that this is a true rumor and if it is then you can expect it to come to a head in about 2-3 weeks. Just be watching
i sent my chapstick back with show me the money on it. i'm now working for spheris.
oh well he has one more chapstick floating around to recycle next MT appreciation day.
Memories...EDiX did that to my hospital. SM
My family came upon some very hard times when I went with EDiX, but that's not to say Spheris is the same way.

Don't count on your line count being the same. It sure wasn't when I transitioned.
That shoe fits a lot of 'em. MQ, MDI/Transcend, the old Edix.
Went through that exact same thing with EDiX. They sent that stuff overseas in a heartbeat, and the
outsource overseas...and QA and managers "above" MT, period. It was parallel to the old EdiX
too bad, because they used to be awesome, then lost of lot of people skills and adopted the edix mentality...

I hold no grudges, just giving you my own opinion, my own experience. I moved on and am in a better place...
Little snow globe from Spheris with "All around the world, Spheris
Only 2 in 13 years for me. First Edix for 8 and now Webmedx for nearly 5 years. nm
With short arms, I need chair with shallow seat, good back support and high back. Want arm rests
OK! I'm glad you're back down here. Now don't go back up there and read those evil posts ag
Okay? But I have to leave you now, sadly. Thousands of noble dictating doctors are anxiously awaiting my help with their "dictations"....They're all loading up on chips, drinking lots of soda so they can burp, and then have to go to the bathroom...You know the routine! Off I go to earn some pennies!! But, truly, I am thankful that I have a job!
PS.. It apparently worked..I heard back and already submitted the paperwork back.

I'm not sure how many people they are hiring but you shouldn't stress too hard over it. Do the best you can.

I would not do them back to back - I have done 2 and 3 jobs at the same time -- all PT - sm
It is possible to do of course but you will burn out fast. Now I do one almost FT (about 30 hours a week) and the other is about 8-10 hours a week-- I still get beat doing that and that is w/o set hours. I find that the older I get the harder it is to work late and I am only 40! But a mid afternoon 30-minute cat nap helps a lot in order to keep going on busy days.
How do you set your computer back 1 day. I messed something up and need to go back 1 day.
Spheris. nm
I applied with Spheris last week, had my interview on the phone and she never got back with me. I called her and left a message, she called back and said she did not have any work for me. It was posted in the Sunday Paper here, lots of work.
MQ vs Spheris
I was with Medquist before it became Medquist- It used to be Lanier. Then they were sold to Medquist. Then again they were sold to Spheris. I had nothing but problems with the two prior operations, but as Spheris- when I called and asked for a copy of my W2 because I had never received it... I was faxed a copy within 10 mins. /shrug Hope that helps.
Do you mean Spheris?
Or is there some other monster national that is being touted as the next Great Satan?
Yes, meant Spheris.....

If no one has access to our E-mail address and this is the only place that they could have gotten it, how did they as I just got an E-mail from them about applying for a job?   So somehow our E-mail addresse are not protected as they say that they are on this board?  Did anyone else receive it?   I have never posted my resume, or applied for a job throught his board as I own my own MTSO.   Makes me wonder about how safe our E-mail addresses are.



Hi, I am just about burned out on the Big "S". I have nearly 20 years experience MT'ing. Have worked for edix/spheris for several. I am finding that although I am leveled high I am consistly stuck with a lower level client. This, by manipulation of the Big "S" reduces my income.

Are there any companies at all who are decent to work for, who pay a flat - good - line rate? I AM SICK OF THE MANIPULATIONS.

Line count runs at 1100/day (it is probably a lot more,not sure because Spheris has a way of making it all their way)

I can go to work immediately. Cable, WinXP.
I have a gut feeling it is Spheris. 
I think Spheris can afford MQ and really do not believe MQ is in the position to buyout Spheris but I guess time will tell!
Where did you get this information from? Seems rather outrageous to me.
Spheris and MQ
They have made it plain that they want to buy out MQ and say they are going after them. I applied to them but turned them down.
Healthscribe was heavy on outsourcing to India and they bought them out.
NO, not a newbie and quite an assumption on your behalf! Would just like to know where this original statement came from or was it a personal statement without any backing. Yes, know Spheris outsources but the assumption that they will go with all Indian MTs is far fetched and would really love to see your source on this. Think you are generalizing here.
Can someone tell me anything about how Spheris counts lines?

I've been working for them for a few months now, and I just cannot get my lines up. I've been told it's a 65-char line, including spaces, but I'm not so sure. I've been an MT for nearly 8 years and the least I do is 200/lph. Now, I'm fortunate to make 75/lph.

I also do IC work for someone at 8.5/cpl and never do less than 280/lph with them (and most of the time 300+). I wanted to work with Spheris as a back-up account (part-time), but it doesn't look like it's going to be worth my time, as I can get extra work most of the time from the other company.

I was sure I'd be doing better than this by now! Has anyone else had this experience with Spheris?
How is Spheris?
How is Spheris to work for?  Flexibility?  Pay?  Benefits?  Good workflow/steady accounts?  Currently with MQ and it's been getting scary.  Please give me any info!  I'm really interested in health insurance benefits and cost for a family per month.  Thanks MTs!
Well, Spheris does some of
Cleveland Clinic (OH) and Cleveland Clinic (FL) accounts. I, for one, have worked on both.

They do a percentage of each, what percentage I'm not sure of.

Does that help?
Spheris is better than that.
Hi Margaret, I worked for them for one month and couldn't stand it.
I worked for Spheris when it was Edix and it was awful. Their QA reports make you feel like a 5-year-old, and what consider mark as a "patient care" errors are ridiculous. Here's an example: The report repeatedly stated the patient had problems with RIGHT eye -- must've mentioned right eye 15 times. At the end of the report the patient was sent home with eye drops and because I typed something like "2 drops to the eye twice a day" and did not put RIGHT eye, I was cited for PATIENT CARE error. This happened all the time, I got fed up and quit!
My friend worked for them and they cheated her on her pay many times.
have you heard anything back Terry? I was looking into them as well

is not a company I would ever recommend, especially for a new MT.  They have a lot of acute care work and some clinic notes, BUT (and isn't there always a "BUT?") in my experience, as well as that of many other MTs I know, you most likely will have a primary account that has hundreds of dictators on it.  You just don't have a chance to ever build your macros/word expansions or normals when you don't hear the same dictator twice in the same month. 

Also, you have set hours (with a time clock), as well as minimum line requirements early on.  You are not allowed to take longer to get your lines, so you will have a very difficult time reaching what is required of you.  New MTs need TIME to get up to speed.

However, that isn't what really turns me off with Spheris.  They offshore and are not very open about that; in fact they are rather secretive about that fact.   So guess where the best and easiest accounts go? 

I do know M-Tec has groups of grads going to Spheris.  Personally, I don't think that is doing them a favor.  In fact, I know it has caused many a new MT to rethink their new-found profession. 

Also, Spheris has tremendous turnover.  That says something in itself. 


Spheris - are they as bad as MQ?

I hear a lot of bad things about MQ and Spheris, but why is Spheris that bad?

MQ and Spheris
Have worked for both. Will never go back. There are other options so keep looking.
I couldn'the agree more. Snakes in the grass. They lie and cheat and keep you hanging on with excuse after excuse. Supervisors are not transcriptionists and do not understand our special needs. Never, ever would I go back there.
Always work available if you are a little flexible? Do you call working on 4 different accounts in one day a little flexible? However about switching accounts every other day? That's going way beyond being a little flexible. You cannot make any money doing that.
Does anyone work for Spheris - What platform do they use ?
I work for Spheris and I am on the Meditech platform. They do have others like TWS and a couple I have never used. I do radiology so that is what I am using right now. I do think each account is different.
Does anyone have any experience with Spheris. 
It took the second day of training to tell me this wasn't for me. This was a few years ago. There is so much involved, so much one has to do before one can get down to typing. There are things called "defys" which refer to blanks, if you have to use them, there are several different ones that you have to specify, etc., such as ESL, garbled, etc. Also, one has to punch out and in, even if you take a potty break...too much clerical, no time to type, and I thought the whole thing was terribly complicated. I would advise you to try another service.
I worked for Spheris and they are VERY strict on their scheduling even when you get your lines out before your hours are up and they docked for QA also.
Does Spheris provide you with their own transcription equipment including a PC? I just signed on with a company that does provide all this, but in case it doesn't work out, I am looking ahead .... sort of creating a backup company to go to as you never know how good or bad the doctors' dictation is going to be until you actually do it, and there may be something about the company that I might not like. I could have went to work for one company but they had no openings except for ones starting at 5:00 p.m. ... NOT. I can't ever get the lighting right to be able to type night shifts. Guess I would HAVE to if I couldn't find another company but have always been a day person.
I work for them. I have been with them for 6 months now, and I love it. I have plenty of work and I get paid well and I love being at home watching the snow fall while I am snug as a bug transcribing. I think it's a great company to work for!!
What a load of crap ! I've been with Spheris almost 5 years and what you are saying evidently was pulled from your butt cause there's not a bit of truth in it at all. If you have not worked at a place, don't bad-mouth them. If you have, you must not have been good enough and either quit or got fired and now you're upset and hope to "get even." There are 5,000 MTs there and the business is growing by leaps and bounds with 1500 more to be hired this year because of many new accounts being acquired - yeah, real bad place to work I guess.
Question.  I have a friend (who I cannot seem to reach) that mentioned this company.  Do they supply the computer, etc?  Do they hire part time and/or full time and offer decent health insurance?  What about the other beni's.  Any info is helpful. Oh, also, can their system work without high speed internet? Cannot get where I live, only a satellite - but no wireless or DSL.
What information does anyone have on Spheris, good or bad?
They dont pay worth a squat and work your fingers to the bone