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People become annoyed when you ask for answers and don't try you own resources first.

Posted By: yes on 2006-12-10
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if people are annoyed, just dont respond, simple.
----
Call human resources. I called human resources about it. Sooner or later they will get tired of the
calls and do something about it. Safety in numbers. I have called twice. I forgot to mention the assinine QA point plan though. Mostly I bitched about the no work thing. Told them the new pay plan based on incentive is another joke with no work. Cant make incentive with no work.
Why I think we get annoyed . . .
I am starting to think that one of the reasons we may get annoyed is because we are expected to be so "perfect" in our jobs that we cannot handle imperfection from others in the "outside" world. I find I am so inpatient and annoyed when I don't get the responses I expect from others, i.e., store clerks, business offices, etc., who don't respond as quickly or in the manner I think they "should." I mean, our work is expected to be perfect, we have to be in TAT, we have so much to produce within a certain time frame, that we expect nothing less from others. Is it just me, or do you see yourself in this? Just my thoughts. Gussie
I am annoyed...

that MT graduates are getting jobs and they have no grammar skills when they post on forums.


 


 


 


annoyed and ranting

It's bad enough that this doc is an ESL, but it also sounds like she is smacking carrots in my ear while she is talking. Oh well, only 3 1/2 more reports by her to go .


Just annoyed that he so smugly thinks I will be - sm
unemployed in the near future! You see, I have been happily married for 8 years and despite great effort on his part, he has not been able to cause many problems. My daughter has next to nothing to do with him because of the way he treats her. He really just wants to see us unhappy and in a bad situation.
I was trying to take a nap and was so ANNOYED cause phone kept ringing.(sm)
I was so mad, said WHAT is going on here?  Got up and listened to messages.  My friend said something about praying for those people on the plane.  Had no clue.  Some of those things you'll never forget.  BTW, used to live in NJ and always wanted to work in NY but never did.
I'm sitting here so freaking annoyed and can't stand it.

My freaking family has got me totally upset that all I can do when I sit and think is cry.  My mom came into a little bit of money and I've sat back and watched all my family members keep going and asking for money.  My brother talked to my son about a truck (my son needs a truck and went and looked at this one), my brother then got the money for the truck from my mom and bought it.  My other son is driving a car that has been dying for a year and is on it's final last legs but keeps driving it, hoping it doesn't die on him, while my mom goes and buys a car for my niece who has failed out of 2 years of college and is failing out of her 3rd year while working a part-time job where she can't even afford the insurance.My mom bought a new car and sold her old one to my sister for a really cheap price.  ALL of this because they run over there with their hands out while I just can't lower myself to it, so I sit and cry because I watch my mom give expensive gifts to family friends for their birthday while my own son got a card, JUST a card.  Perhaps it's jealousy, but more than that I'm feeling bad for my own kids (who I wish I had the money to take care of their problems) but don't run to grandma with their hands out.  Both my sons work hard full-time and by the time they pay their student loans from college they don't have 2 nickels to rub together, but they won't beg grandma's money away.  I'm TOTALLY proud of them for that but just find myself feeling bad that I can't do more for them and that my mom doesn't even look their way to see if she could be of help.  It totally SUCKS and I'll complain here and sit and cry, but I'll never tell her how bad it makes me feel.  I bend over backwards for her, ALWAYS have, and still will, even though my kids get the short end of her kindness stick. 


Thanks for the place to vent!  Maybe now I can stop crying and get back to work.


Yeah, I'm annoyed that QA wasn't included! sm

I so respect QA because they usually fill in all my blanks and I sometimes am in AWE of just how they do that when I relisten to all blanks several times.  My one QA lady also I absolutely think is the best because she communicates so well with us.....and seeks us out to do just that and give us feedback. 


Next year, I'll bet, they WILL honor QA!!!!!!!  (if I have anything to say about it!!) 



yes, Heston got quite annoyed w/Moore LOLnm

I only lasted an hour at the mall today before getting so annoyed I had to leave.
All the teeny boppers are slowly cruising around with their friends but not buying anything. People are shoving and cutting in line. I just like to get in, get my stuff, and get out.
resources i'm sure
not that hard to figure out, all of us make mistakes, esp when under a little stress. Ppl on this board are way too critical, should'nt we be supporting other MTs and now downgrading each other

There are so many resources out there
Do a search for "homeschooling support in _____ (wherever you live)". You will be AMAZED at the homeschooling resources and support groups out there - they can help tremendously with where you can begin. Personally, I would get your son out of the zoo and salvage what is left of his education, and sanity. He desperately needs your attention.
Resources for new job

I've accepted a job as a inhouse transcriptionist/front office person for a smallish physical medicine and rehabilitation practice (one doctor and five other office staff). I've been looking for good fit for my skills, experience and personality for over a year.  It's been especially hard as I've had personal, family and finanacial problems as well during this time.  In other words, this is almost too perfect to believe--I'd given up hoping that anything good would happen for me, so I do want desperately to make this work.  The doctor is a D.O. and, from the interview, she treats fibromyalgia, musculoskeletal diseases, traumatic brain injury, as well as provides comprehensive rehabilitation.  I have had six years of physical therapy dictation and probably 1-1/2 years of family medicine-type dictation all told in three other jobs. 


My questions are:  what are some references to have?  I've been told I can load any software that would help me, after it's checked out by the office manager.  Also, any hints, do's and don't's about working inhouse?  The clerical part will be answering phones and scheduling as needed and filing.  Many thanks for your suggestions!


 


None- you have no resources on this....now be
.
resources
I am a newbie looking for good resource sites. Where do you go for all of your questions? What can you just not do without? Thanks. I'm trying to get set.
I have address resources available, but

the dictating physician will often forget to say the doctor's first name, and there will be 20 Dr. So-and-sos listed.  Or they spell the easy names like Smith, but not the difficult ones that they mangle the pronunciation on.  Then they carbon copy six different physicians.  I've got the hospital directory, online hospital website, online physician address lookup, Google, and other resources, but it's still very time consuming.


I'm thinking I like Meditech better.  LOL  At least everything was in there.  F7, F10, arrow down, save, you're done.


Psych Resources

Here are the links from my favorite places. I also have a word list if you need it. Let me know.


http://www.appi.org/dsm.cfx


http://www.ncbi.nlm.nih.gov/entrez/query.fcgi?cmd=Retrieve&db=PubMed&list_uids=11428699&dopt=Abstract


http://teachhealthk-12.uthscsa.edu/pa/pa03/pa03pdf/0306C-SWS.pdf


http://gainscenter.samhsa.gov/curriculum/juvenile/glossary.htm


http://psychclerk.bsd.uchicago.edu/mse.pdf


http://www1.umn.edu/mmpi/Reprints/The%20comparability%20of%20MMPI%20and%20MMPI-2%20scales%20and%20profiles.html


http://www.psychiatry.msu.edu/Clerkship/MentalStatusExam.pdf


http://www.unl.edu/buros/bimm/html/index12.html


http://www.pearsonassessments.com/tests/mmpi_2.htm


http://www.falseallegations.com/mmpi-bw.htm


http://www.brainsource.com/nptests.htm


http://neuro.psyc.memphis.edu/NeuroPsyc/np-dx-demen.htm


http://www.lib.uchicago.edu/e/su/tests/newfy99.html


http://www.wright.edu/~robert.rando/Interviewing/Class2-05.htm


http://www.utah.edu/umed/courses/year3/psychiatry/psychaid.html


http://angelsghosts.com/state_of_fear.html


http://www.psychpage.com/learning/library/assess/mse.htm


http://www.psychpage.com/objective/mmpi2_overview.htm


Psych resources

I have done psych work for over 5 years and it's not just every day words.  I use several web sources (as listed by Amy) and also a psych book.  My psychiatrists also have to report the patient's medical history, so you have to know that as well.  Not to mention, a lot of people have psychiatric problems because of medical conditions. 


Stedman's has a great book that has listings of all the psychiatric tests.  Because of reports going to the medical doctors and psych abbreviations not being common, everything has to be spelled out (at least with my docs).  A lot of the psychotropic drugs can also cause medical conditions, like lithium causing hypothyroidism, Mellaril causing heart problems, Zyprexa and Depakote causing metabolic disorders, etc. so there is a lot of medical going on.  I keep my regular Stedman's on hand, lab/path, cardio, endocrine, ortho (a lot of psych drugs cause imbalances causing falls, which in turn fractures).  I could keep going on, but I think you get the idea.


It is very interesting work, but can be a downer. Good luck!


resources for psych
http://www.fpnotebook.com/PSY.htm   Good Luck!!! I'm still trying to find a company that will let me test with only 15 months experience in family practice.  I'm happy for you.
Good Resources
Everyone's suggestions have been very helpful for me i really appreciate it. Maybe i should think electronic over the actual book?

Thanks
What I meant was use resources
Sometimes I can put in a string of words to come up with something needed as well.  I have found it to be most resourceful.  Sometimes Google can be wrong, so you have to kind of use the sites that are reliable.  That's all I meant really by that.
Favorite Resources?
What are your favorite web resources?  A few of mine are MTStars, Acronym Finder, Dictionary.com, RXList, and http://health.ucsd.edu/labref/labref.html.
Any ESL websites or resources?
I was wondering if anyone here knew of any good websites (or other resource) where I could listen to dictators/speakers who have accents?  I am not really crazy about that idea, but want to try to better learn them so that I can do my job better when I get ESLs or even striking regional accents around the US.  Any advice is appreciated.  Thank you in advance.
Anyone still around from MedRec Resources? (nm)

Allergy Resources
I have an allergy account of my own and I know what you mean. Those tests/allergens can be tricky. I purchased the Stedman's Dermatology & Immunology Word book and I use it often. It has everything you need!
I just found one of the best MT resources ever...has everything! sm
Hope this helps!

http://www.mt911.com/
Here are a couple of drug resources.

http://www.nlm.nih.gov/medlineplus/druginformation.html


http://www.accessdata.fda.gov/scripts/cder/drugsatfda/index.cfm


 


checking resources on computer

Does anyone know how to check resources on Windows-XP, also on Windows 98?  Thanks


Criminal and Civil Resources

Hi Becka ,


I'm sorry to hear about your difficulties. It sounds like this Robin person (I don't know anything about her other than what I have seen you post here) if these claims are true (I have no reason to doubt they are) is committing theft and fraud. Contacting  the Labor Board (federal and state) suggestion is a good idead , but if she is doing this across state lines (that is she is in one state and conducting business with people residing in other states) she is subject to criminal prosectuion by the federal government. I would suggest you go to the U.S. Attorney's office nearest you and see about filing a federal criminal complaint against here. Of course , you also have an avenue for recovery of wages owed you by here through the state / federal district courts , as well.


Why not? There are plenty of reliable resources
There are also other search engines. I am not trying to be rude, I really don't understand why you cannot work without Google.
I only have three books. Otherwise I use online resources...

Medical Abbreviations, Neil M. Davis (you can use the online resource, but I just find it quicker to flip through this little book instead).


Stedman's Equipment Words


AAMT Book of Style


Advice:  Don't go overboard and spend too much money on books.


Good Dermatology Resources?
Hi, does anyone know of any good dermatology resource websites? thanks a bunch
Tons of up-to-date resources;) sm
Make sure you have all the resources you need that will cover a lot of specialties, especially for ops. I wouldn't worry too much. You will basically just be learning more words. Just have the resources you need for quick finds to help you pick up speed. I'm sure you'll do fine!

Can you email me the name of the company you are starting with? Even though I've been in this business for over 15 years, I don't have the "recent" acute care experience most companies are requesting. However, I do have at least 10 years in the past. Thanks!
Don't know about CDs, but there are online resources for op reports

MT desk has some useful samples. A recent one that I've bookmarked  is this.


http://medicaltranscriptionwordhelp.googlepages.com/operativesamplereports


 


 


 


A couple of my fav online resources are these
The first is Google's medical transcription word seeker - a search engine just for medical transcriptionists. I use this instead of Google - has all the features of Google plus the added advantage of being more focused to the needs of MTs. Here's the link.

http://www.google.com/coop/cse?cx=010964806533120826279%3Akyuedntb2fy&hl=en

The second is a site that has some useful word and phrase lists and a nice collection of operative report samples. Here is the link to this one.

http://medicaltranscriptionwordhelp.googlepages.com


if you live among trashy people, low income people, people w/o goals or direction,
content to just get by, you by default become a part of a group. "people" have decided to group trailer people as trash. that is because there are enough people in that group to earn the title and even if you aren't trash, you are categorized by others. did i think i was trash in lower class neighborhood surrounded by people who drank and fought all weekend? no but i knew i wasn't staying and did not try to pretend that all the fools in the neighborhood were just nice folks who ended up where they were because high horse snobs deemed their neighborhood low class. people for the most part live exactly where they belong because they don't want to educate themselves, they don't mind "trash" around them and they don't want to be bothered trying just a bit hard to extract themselves from that world. they justify everything to themselves i guess saying everyone who doesn't like their lifestyle is a snob and the comedians (Jeff Foxworthy/Chris Rock, etc) who make fun of them are just ill-informed.

As for me, I fought hard to get out and don't even want to look back. It amazes me people stay for generations.
Resources in learning psychiatric work

I work for a large national and am changing accounts to a psychiatric clinic.  I've done a bit of behavioral medicine in the past, but don't have a lot of experience with psychiatric work and would like to brush up on my knowledge before I start with the new account.


Is anyone aware of any resources (books, websites, training classes) out there to help me grasp the psych. basics and terminology?  I appreciate any and all suggestions.

Thanks!


use resources means to use reference books or - sm
look up things on-line to research, like google. A lot of times you can figure terms out by putting in a few of the words you can understand. Being able to reference well is key to being a good transcriptionist, especially when you are doing a new specialty. The company you are testing for should have told you how they wanted blands left, some want just _____, some *, or maybe a highlighted line. I would just go with a ___ if I were you. Type it all up, then go back over it with just your speakers on (no headphones) and sometimes that helps you pick up words you did not hear before, also change the speed, slow them down if they talk real fast, or speed up of real slow, you get the idea. Fool around with it. Tests stink, but when you are a total novice they are really rough. Good luck.
Check your MSWord tutorial and resources before asking for help here.
x
That's because programs use up memory resources and you can only get them back by rebooting or
shutting down and booting back up. I always shut down at night.
I would compose a list of resources you found and use to answer their question, --sm
a list of the doctors, and simply say you can no longer keep up with your own work load, they are welcoome to contact you after exhausting those resources if they still can not find the answer and you will help when your work is complete; if they can not wait that long suggest they contact the MTSO.
AAMT has wonderful resources on their site. QA Primer and scoring guidelines (and explanations)
nm
Answers
ESLs -- English second language dictators (foreigners who have difficult accents)

Cherry picker -- Someone who choose only the best reports, best dictators, easiest work and refuses to do other work - therefore, leaving everyone else to do all the difficult dictators and bad reports. NOT FAIR. Cheats, jerks, lots of more names come to mind. LOL
Answers ...
First...to the one who posted that I did not answer...I HAVE BEEN WORKING!!! WORKING. Do you do that? Or do you just sit on these boards and whine?

As to everyone else:

I said I work PT for each of 2 companies. YOU are ASSUMING that what I type is what the PT requirements are. NOT!!!! What I'm typing in production is NOT the minimum requirements. I go WAY beyond. Those are averages. Some payperiods I don't hit those but 4 out of 5 payperiods I do.

I work my 20 hours as an employee with Spheris and usually get my 7000 lines in that time...that is per week.

With MQ, the payperiod is different. It is the 1st through the 15th and the 16th through the end of the month so I have slightly more days to get my work in.

I'm an IC with MQ...I work whatever hours I want. My stipulation is that I produce 6000 lines per payperiod or more. I happen to do more. Great tiered incentive plan so I take advantage.

For all you who are busy doing your math instead of typing, I average around 350-375 lines per hour. All-in-all, I'm typing about 45 hours a week, sometimes 50.

I didn't start out that way with these 2 companies...I was already extremely fast but I had to work up on my accounts and learn my dictators, etc. I use word expanders, AutoCorrect, Shorthand, etc.

YES, I have a life. My youngest son still lives at home (17 years old) and I'm a full-time student at the local university. I have a very full plate. Yes, I do other things as well ... I teach a free music class weekly at a local church (anyone who wants to learn to read music and/or play keyboard) and I teach a small literacy class every other week. I go out of town 1 weekend every month alone to help recouperate and get some extra studying done.

I'm also a very ambitious person, don't like grass growing under my feet, and have a VERY specific goal in mind financially and I'm almost there.

I could not have done this well when my children were small. I tried working at home then and I sacrificed both my children's time with me and my work so I went back inhouse until they grew up. I also got rid of my husband. He was more a child than my 2 boys and since he did not want to grow up and be a responsible adult, I moved him right out.

I know a handful of MTs who are faster and better than I am at this -- they blow me away and I respect them deeply. Amazed by them. HOWEVER, JUST AS MUCH -- I am respectful of those who don't do as well but hang in there; I believe you can earn what you want out of this profession and you can be happy in it if you want to, but it IS up to you to find it. I happen to be very good at this. Believe me, there are plenty of things I couldn't do to save my life.

When I work - I work hard. When I play - I play hard.

Does that answer everyone's curiosity? LOL
Answers
I work for 2 companies, not one, and only one time can I remember running out of work at S; I don't remember running out at MQ. My accounts are very large hospital complexes. I do have secondary accounts and have trained on tertiary accounts though never worked on them. We are always asked, especially every weekend, to do overtime. Always. I just committed to overtime this weekend for both. ???

I hate difficult reports. Mainly, it is a mindset to get through them. I try to think of it as a learning experience and a challenge that I am determined to learn so it won't slow me down as much next time. I look up old reports, I copy text for some really difficult reports as reference (no patient info, just selected text that is difficult). I have a few references, The Surgical Word Book by Tessier, a really nice Dorland's Medical Dictionary. I also have lots of websites I reference. I've done this 25 years though and have learned a great deal. Virtually anytime I leave a blank, it is because I cannot understand the dictator - not because of terminology I could not find.

My quality - yes, I've not had below 99% at either company. Does NOT mean I don't make errors; means that on the reports that are QA'd for me that the errors that were counted were noncritical and were so little in number that I scored 99% or higher.

??

thank you for the answers...

No matter what I do, every national I have worked for, I end up running out of work.  As you, when the work is there and there are no difficult dictators (which is rare anymore) I can transcribe probably 1600 lines/minutes a day. 


Right now today, which has been the norm the last couple of years, I am lucky to get 1000 lines/minutes in a day, only because of difficult/no work. 


Also, I work on up to 5 accounts, and still run out. 


Maybe it is a longevity thing, I am new so do not get the work?  Have you been long at this company so that you never run out of work? 


What am I doing wrong?


Answers
I'm happy to give you any helpful information I can.

Yes, I am a parent...two boys 17 and 20. Oldest is out on his own. I waited until my boys were both in their early and mid teens to go back to school. I could not have done it while they were very young. I know many young parents in school but for me, being a single parent, it was not possible.

I had to make compromises with them. I remember the first semester I went back, I told them I would cook breakfast or dinner but not both-- they chose breakfast so I got up extra early every morning and cooked breakfast. Second semester they changed their minds. Hahaha They wanted DINNER cooked. Hahahaha They were excited for me the first semester; however, their enthusiasm waxed cold the second semester when they realized that if I was bringing home the books and studying and making top grades, they had no excuse not to do the same! Hahaha When they would gripe about social studies, I griped about world civiliation; when they griped about biology, I griped about chemistry, etc. Hahaha

I attended my first semester with just 12 hours (full-time is 12+ hours) and then asked for academic clemency so that everything before my returning semester was wiped clean and I was starting over.

I have attended full-time every semester since and went 2 years in the summer terms but they were tough.

I knew I would eventually need to work from home to make it easier on myself and my boys while going to school. I started with one of my present employers (I work PT for 2 different companies) before starting school and while I was working FT as an inhouse hospital MT. After 6 months on my remote position, I quit the hospital job. I was making so much more money at home anyway that I didn't need to work FT. I signed up for my first semester of classes and have been at it ever since.

Of course, classes were easy at first and it seemed all would be a breeze. After 2 full semesters, looking down the road I realized that I did not want to incur such great expense as my younger counterparts would in medical college. I was already reviewing how to pay for med school. I decided I would apply for a program through the med school in my state that pays for your medical education and in exchange you give your first 4 years to an underserved area in the state. That will pay for my tuition, books, lab fees, miscellaneous expenses educationally. I still have to purchase my insurance and pay for my living expenses. THAT was when I really decided to buckle down on work and save. I do NOT want to be a starving student in my early 40s! Hahaha So, I picked up with a 2nd PT remote MT position and save all of that income. I also increased my pay (production) with my first employer so that a large portion of it is saved as well. I need 4 years of living expenses in cash before starting next year. My parents and sisters are very supportive. After being in school my first year, my middle sister (I am the oldest of 3 girls) quit her job and is living off her savings while she pursues her Ph.D. in psychology!! Though I am going into emergency/trauma, we make jokes about my going into orthopedics and sharing an office with her, the psychologist, and calling our clinic "Head and Shoulders, Knees, and Toes"! HAHAHAHA

I can say I have truly had prayers answered ... my family and their churches have all prayed consistently for me that I would have door of opportunity opened for me and they have been. I can see it in my job opportunities and educational opportunities. I also prayed to have the emotional capacity to handle the challenges I would face and God has seen fit to provide for me in that way. When I had first started praying about this change, I "asked" if this was the direction I was supposed to take. Then, I began praying with the mindset of "okay, I take it this is right", and then ended up being so absolutely positively sure that I said, "Okay, if this is NOT it, You are going to have to stop me because I'm doing this" and I've not found resistance yet! Trials sometimes yes, but always have found a way around it -- letting me know that I am in the right direction.

There are so many advancing opportunities in medicine today; tomorrow will only hold more. Therapists, med techs, APNs, any of those fields are on the rise and will continue to be in high demand.

Get an undergraduate bulletin from your local university. Even if you don't start full-time, like I did, try a course or two. Make a plan...make a study schedule..hahaha. Trust me, the real-life-don't-kid-yourself study schedule will help you more than anything! Fill out a FASFA and see what opportunities your U can offer you for financial aid.

You'll NEVER feel like you wasted your time, energy, intellect, money on an education. Never.

Let me know if I can help you in anyway. You can do this!!

Where is ALS when we need answers
Just wondering where your info comes from (since you seem so confident and say AAMT BOS is incorrect)?!?!
thanks for all your answers
I went with crepitance.  I guess if it's not acceptable, they will let me know.
Some answers.
Demographics: It's a field where, if the MD puts in the correct number, is wonderful. Everything autopopulates by itself. You just have to check it to be sure it's correct (correct admission, patient, etc.). Then you just get out of it in one keystroke.

If it does not autopopulate, you have to do a search, either by patient name or number (if dictated). If you have high-speed connection, this just takes a second. BUT, you run into problems if the patient's name is unclear, not spelled, or other things that come up. Also, some patients have multiple admissions and you have to decipher which is correct. Like everything else in MT world, this can slow you down at first, but it gets better later. But I must admit... there are days...

Change: I was a basket case for months before switching over. They kept pushing back my start date, so that made it worse. It was not worth the worry, though. It is pretty easy to learn, but again, takes a little time to become second nature.

I've always used the built-in expander, so I can't really compare it to Smartype. I did use PRD way back, and loved it. But this is just your basic expander. The expander is also where you save your "normals" and no, unfortunately you cannot transfer them into DQS. But IMO, the expander is just fine, but I'm sure that's because it's all I've ever used and probably you'll get some different opinions here. But be sure you can't transfer it. I thought I read somewhere that you can.

The text field is easy to maneuver and has some pretty nifty features.

I am also the sole supporter of my family and I did have to work longer at first to make my personal quota. I'm basically up to what I was doing on the old platform, but I did not exceed my previous production. I'm assuming it's because of the demo field and the fact I used to get paid for those characters.

I think the majority of MTs who switch to this platform like it and find is easy to learn. However, it is also true that we all stress like mad beforehand!!

Good luck! :o)