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Serving Over 20,000 US Medical Transcriptionists

Recommendatios for a TASP for digital files

Posted By: Diane on 2006-02-20
In Reply to:

I am thinking about getting my own clients and have only been able to Google 3 TASPs. DocShuttle, Medikin, and idigital. Are there others?


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Downloading DSS files from TASP

I will need to download and play DSS files from a TASP system.   My boss says I will need to purchase a player and program from Olympus to do this.  Others have said I can use Bytescribe or Express Scribe with my USB pedal.  My question is, if that's the case, how easy will it be to transfer from a TASP and play them on one of these players.  My boss is making it out to be an impossible task.   She said others have tried other programs and other foot pedals with either partial success or no success.   Any help would be appreciated.   The pedal package is $300 and who can afford that?  Not I!  Thanks and happy typing! 


Converting voice files to digital files

I have a Voice Solutions dictation system that will happily convert DS4000 voice files to digital when they are downloaded (wave files). However, it will not recognize any other files for conversion. I had a physician download .WAM files from his DS-30 and my dictation system would not convert it. Anyone have any suggestions?  I would greatly appreciate any input.


Thanks!!!


I use DVI and I download digital files via FTP

and then transcribe using a foot pedal connected to my computer.  There is also a transcribe station similar to a C-phone that can be used to access the system directly. 


Ask the company what equipment you'll use and then if they don't answer your questions google DVI. 


I only accept digital files.
I don't have time to courier tapes. I use Express Scribe to play back files. Doc upload to a commercial, secure website. Completed documents are uploaded to the same website to be downloaded by the docs. (I pay $30/month for this.) No software/licenses for the docs to buy but they do provide their own digital recorders, which I have found to work best since they take better care of things they have to pay for.

There are several websites available that offer FTP stores space (some FTP knowledge is required by the office staff) as well as other sites that allow for "drop and drag" upload/downloads. Some bill a flat fee per month, some bill according to the bandwidth used.
What is the best player for digital files?
I have used Express Scribe for years but ever since I restored my computer it will not play .dss files any more.  I have downloaded every codec out there, etc.  I have Gearplayer also but cannot stand it.  What does everyone else use? Thanks
playing digital files
I use Start/Stop.
Question about digital sound files

Hi everyone,


I am totally new to medical transcription and have a question. In doing transcription digitally, what are the most common sound file formats? I am about to take a test (both written & verbal) for a company and they sent me my test files as .wav files. The files are hard to understand at best  (the guy sounds like he's talking into a tin can ) and I am wondering why they didn't send them to me in a clearer form such as MP3. I am about to ask this same question to the person sending me the test but I thought I'd ask it here too. Is the .wav format the most common form of sound file for MT's? And if so, what's the best program to listen to these files in? I have Windows Media player, Real Player and WinAmp on my computer. Are there programs that MT's use to better hear these files? I hate to sound like a total dummy here but I'm new to this and when I went to school several years ago for MT, we only did tapes--not digital! If anyone can give me some info here, I'd really appreciate it!


Best,


RT


My digital voice player converts files to be --sm
able to be played. it sounds like your voice player does not. Maybe either you or she needs to save the file as a wav file first, prior to playing. either that, or try downloading the express scribe player, which is free, and try to play it with that. If that plays, then it is your voice player which is not compatible with the files she is sending you. good luck.
Looking for Software to Organize Digital Voice Files

 


Anyone know of good software that can take my digital voice files and organize them so I can keep track of which worker is working on which doctor, keep an eye on turnaround time, etc. -- instead of making endless folders on the computer myself. Voice files are separate from the typed reports, which are done in Word. Thank you.


Dave


Conversion program for digital sound files - sm

A long time ago I saw a listing regarding a program that would convert sound files, ex. dss to wav; etc.  I need to convert a .dvf file to .wav.  Any ideas?


Any way to transfer microcasettes to digital voice files? (sm)

I'll be using a subcontractor and rather than picking up and delivering tapes, is there a way for me to transfer dictation from tapes to voice files that she can transcribe using express scribe?


Do they make such a machine?


Doc trying to go digital and having a heck of a time/can't open files. Please see message.
I am working with a doctor's office who has an Olympus recorder (I think it's the W-10).  She has been trying to send me a sound file.  She sent a sound file that was left in the recorder from about a year ago to see if it would work and it opened up just fine for me with my transcription player (Philips Executive SpeechMike kit). 

 

Since that time, she has tried to send many more test dictations that she just recorded herself to try and I am unable to open up any of them.  She says that when she downloads the sound file from the recorder to her computer it is a WAV file, but as soon as she tries to email it to me, it changes to a VAL file extension. 

 

This is quite frustrating for both of us and I am trying to find any reason at all that this is not working (since it did work on the first dictation that someone else had recorded previously but won't work since on anything else).  This makes me think it might be something she is doing while recording?  Is anyone able to tell me anything she might be doing wrong that might be causing this problem?  Or any suggestions on anything else we can do? 

 

I did download the voice software that came with her recorder.  I am able to play the files there, but not on my Philips transcription player, which I need to do to transcribe the files.  As I said before, the first file she sent did play on my transcription player, but none of the files she sent since then will work.  I would greatly appreciate any help or suggestions you might have at all.   Thank you. 

I am looking for recommendations for a FTP site to retrieve digital voice files. sm
Can you tell me what site you use, how much it costs, etc.? Any info appreciated!
I currently type for a doctor who dictates with a digital handheld and sends the files via e-mail fo
and wanted to be able to call me with his dictations.  What would be the best and cheapest way for me to go so that he can do his dictations without the handheld unit??  I don't want to invest in a lot because he does not forget very often.  This is the first time in three months.  Thanks for any suggestions you may have. 
I do tapes and digital. And I was told if I'm not logged into the digital system, they assume I&

BUT she wants me logged into the system by 9:30 a.m.  So I'm confused too.  I've decided that I may come back to her and just say I'm not going to do the tapes anymore.  I hate the tapes anyway.  The voice quality is horrible, it fades in and out.  It takes me twice as long to transcribe their tapes than the digital.


Filezilla is the software used to transfer files to an FTP server where the files "reside".
.
Looking for a TASP

I am looking into Sten-Tel as a TASP.  I am starting my own service and want to be able to offer a fully digital solution to my clients.  So far, everything from Sten-Tel sounds great, but I would like to hear from those who use them or any MTs that work for a company that uses their technology as well would be welcomed.


1.  Is the system easy to learn and to teach to others, both MTs and dictators?


2.  Can you get your line count right after a report and with the simple click of a mouse or is it a very detailed process.


3. Can you be a productive MT - 300+ lines per hour if you average that elsewhere?


4.  Any faults you have found with Sten-Tel.


5.  If you have used another TASP and Sten-Tel, which was your favorite.


6.  Is it easy to add new dictators or new MTs. 


7.  Is it easy to assign the work to the correct MT.


8.  Can you type a report yourself if needed right from the job list or do you have to assign it to yourself first?


TIA to those who reply.  Any other info would be helpful too. 


Are you sure you want to use a TASP?,,

with a tasp you keep paying and paying and paying; consider Bytescribe's DocShuttle system. You could have Dictator for your docs, then Admin and Client for yourself, plus an FTP site for less than $600. You could earn that back in your first month.  Also I am surprised you have to cover the paper, but you can buy in bulk from OfficeMax or whatever and get that covered. It would be toner that would eat you alive. Plus how do you ascertain if they aren't using the printer freely for whatever they feel like? Seems to me they can cover the paper and ink for crying out loud. You may want to bid quarter cent cheaper to get out of that. Also if they sent you a standard contract it may have something in it about you needing to have insurance. That is something you can line out and sign off. Just tell them virtually no MTSO carries that insurance because there is virtually no liability for the MT's - the docs are responsible for the content of the report. Any liability for an MTSO comes mainly from employees and IC's wanting to sue you for some sort of -ism. Good luck!


 


 


 


TASP.. anyone use a TASP or have SM
comments or recommendations?  TIA. 
Those of you who use a TASP - which do you

but I hate the initial expense of it, I hate the hassle of having to maintain it and have a service contract, I hate worrying about thunderstorms and electrical outages and phone outages causing downtime, I hate having to bother with the whole thing.


I have considered a TASP but am hesitant for a few reasons:


1)  My doctors seem to like the idea of dialing a local number, not an 800 number.  I'm not sure that they would like having to dial an 800 number.


2)  With my system, I can customize the greeting.


3)  With my own system my doctors don't have to go through a bunch of prompts to dictate.  I have one who dictates just short 1-minute notes all day long after he sees patients.  He likes to dial in, punch in 11# and get right in.  He would have a problem with having to go through a bunch of prompts every 15 minutes for every short note.


4)  I don't like the voice greeting on the TASPs I have heard.  I'd like a voice like the Dictaphone lady on the Dictaphone systems, something like that.  Some of them sound like electronic voices or repeat the doctor's name back when they log in in an electronic voice, and I just don't like that.  One has a voice with an Australian or some sort of accent.  What one just has a normal pleasant voice and not something that sounds strange to the doctors calling in?


5)  A couple of TASPs I know of also have transcription companies.  I don't want my dictation going to a TASP that also owns a transcription company.  How do I know they won't be soliciting my accounts if they are getting the voice on their system?


I would like to see a site where someone has researched all the TASPs and gives an overview of each, including the costs, options/services they offer, and a review of the TASP.


Those of you who use TASPs - do you have any input?  I have listened to a demo of idigital and also the Bytescribe TASPs but honestly, it was so long ago that I don't remember what the voice sounds like or what the prompts were like.  I have heard Metroscript's and it is one of the ones with lots of prompts and the electronic voice and I'm not crazy about that.  I don't think I've heard any others...


TASP
I have a friend who has an ever growing MTSO and she uses MetroScript. Now let me say that she is a very "anal" careful, and I mean very, very, very careful person. She will not use anything until it has been researched to death. So I would definately give MetroScript a big thumbs up. She loves it!
MTSOs...What, if any, TASP do you use?
I don't like the one I'm currently with and am looking for some other options. What do you like about yours? You may email me if you prefer.
Anybody know about using Medikin for a TASP?

MedRemote wants 4 cpl, and as it usually takes a while to be paid for new work, I need to start out with a lower cost.  Their web site says they start out at 1.7 cpl and it goes down from there depending on how many lines you do.  Just wondering if anybody could share their experience, good or bad.  I do not have money to buy equipment outright at this time so am looking into this alternative.


Any responses greatly appreciated! 


Can anyone recommend a TASP out there?
I am trying to decide which company to use. I am looking for reasonable cost and good quality.  Thanks in advance! 
What type of TASP do you have? nm
nm
anyone used Chronicle as a TASP
Any feedback is appreciated as our hospital is interested in using them for server management.
TASP recommendations?
Anyone use a TASP (transcription application service provider) they can recommend?  I'm thinking about trying MetroScript.  Any input on this company or others would be appreciated.
but do you download from a TASP?

13 cents per line / TASP --nm
x
tasp phone rates

A high end no minimum volume virtual toll free # is .07/minute. The voice mail goes right to my e-mail in a wav. file. Why can't the tasp do this for less $ with the volume they would get from an MT biz?


I'm just curious why it's so high. :) Is it the security features that cost so much? The file hosting seems reasonable but the phone rates are high.


 


Anyone use TASP or work for MedEDocs?

Wondering what their platform is like to use (I know it's a version of MTWorld).  Anyone use their TASP application as MTSO application?  Thanks for any info.


TASP recommendations requested

Can any IC's recommend a really inexpensive, easy to set up TASP that offers digital and phone?  I have used Emdat and like it, but it is expensive.  I have used Bayscribe and love it, but their spellchecker is worthless.  Something that works with MS Word would be great.  Recommendations?


 


Have two great TASP recommendations
http://www.scribe.com/scribelite.aspx

Above is link to website of Scribe Healthcare Technologies, they have a "lite" version of their platform for smaller services. I've been using it since March and absolutely love it. The people at Scribe are great, questions get answered almost immediately, tech support is excellent. Our doctor clients equally appreciate the features of this platform. I would definitely contact Scribe for info and free demo. I'm so glad I am using this for my MD accounts.

I also use Metroscript for some other type doctors that don't need "auto signature" on their reports. Metroscript is equally terrific, have been using them for 3 years now. These folks are equally the best, perfect for a smaller service too. They will walk you through the learning curve very patiently. Find them at www.metroscript.com. Good luck to you.
Metroscript is best TASP for this application
www.metroscript.com
A TASP is basically a company that owns
your clients call in and dictate on their system, and you pay them usually based on the minutes of dictation.  That way you don't have to put out the money for a system of your own but you have access to a system.  Metroscript is one, Bytescribe has a TASP, and the owners of this site also have a TASP although I don't recall the name - but if they would like to post the name of it under my post that is fine with me.  There are others as well. 
don't use TASP's period. Why duplicate the internet especially when it is free...I use
Docshuttle, and an FTP site. Docshuttle can be set up to be entirely automatic at the doc's end, which makes it so much easier to get the file to and fro.
Did you save files in .rtf format? The files need to be
as a Word document or it won't count them. Could be the problem.
Which TASP companies allow remote users to transcribe online?

It's not misleading at all. We provide a TASP service to MTSOs at a rate of 1 cpl. Please leave o

abbreviations that are interpreted as foul...i.e. WTF.  USATasp is owned and operated by MTStars.  If you have questions, feel free to email me directly.


Most companies do no use their only files (HIPAA). They use files provided by other companies, serv
If you can get through the test files, then the sound quality on the actual company files is better. And, the dictation is never as bad as the test files, plus you have QA to help with hard blanks.
Digital
I am brain dead also, since I've been away from the "job" due to husband's illness. I do not see any replies on here. Please forward any good info to my E-mail. Appreciate it. Turn your back around here and technology changes, zap!
Going digital

Hi,


I read your post and was wondering if I could get in this thread?  I don't have my own accts yet, I work for a small national and a large national.  However, I am seriously thinking about getting my own accts.  Before I go looking, I thought it would be good idea to have a digital system in mind and ready to set up. 


One idea that I have seen that I found really interesting was in the Transcription Gear Catalog.  There is a 2 page spread about their idigital system.  This is a toll free dictation ASP, very similar to what the nationals have, I would think.  With this system, you pay for the minutes that you will use during the month.  Has anyone else used this type of system?  Any thoughts about it?


digital
I have two different setups for digital.  I have an internet based call in system, which allows me to set up Transcriptionist to receive the work directly to their systems using Express scribe and I also have a doctor who uses a handheld digital recorder that he uploads in the evenings and sends the work to me through Magic Vortex......There are several great companies for you to check out.  RTKING,  JAY VANCE,  START STOP TRANSCRIPTION are a few good places to start with.   There are also other options for sending and receiving work,  such as FTP sites, Hypersend, Magic Vortex and many more.
Going Digital
I switched to my 5 accounts to digital using Jay Vance with Vance Digital in March. I absolutely LOVE it! Wish I would have done this 5 years ago! e-mail me with any questions.
digital sm
How on earth do you print to the docs? Do you both have to have the same WP program and do you supply them with a printer? The offices I worked with were too lazy to even take the tape out of the tape recorder, "not their job" so I gave up on asking them to do "anything at all" as they were so lazy. By the way, thanks for sharing, not too many are willing to do this; would rather play their hand close to their chest. You are a wonder! Thank you!
digital
I'm doing digital for my client and it's wonderful--no more traffic jams. They use Olympus handheld dictation devices. We use hushmail to upload the dictation and transcribed reports so they are encrypted and HIPPA compliant. It's fairly inexpensive -- I believe $30 a year. One nice thing about that you can be anyway to pick up your files as long as you have internet access. I've often taken my laptop with me on vacation to cover emergency work. Not that I want to work on vacation, but it makes the client feel better knowing you can access the work.
If you want to go digital this is what I did
Purchased DocShuttle Admin ($300) and DocShuttle Client for myself ($99), had doctor purchase DocShuttle Dictator ($99) and an Olympus recorder ($129). Rented FTP site (about $45/yr).  Set up DocShuttle so once dictator docks the recorder, it takes file from recorder and erases recorder, imports into DocShuttle, goes to ftp site, posts new dictation, pulls off old.  You may want to go to Bytescribe's site though and see if the program they have for doing it by email would work for you. If you are the only MT and they are the only client, then do it by email. Email me if you need any further clarifications.
digital
i went with transcriptiongear.com and have been very happy. you can email me with questions.

for those new to digital...

FTP stands for file transfer protocol. An FTP program transfers files (uploads and downloads) from a virtual warehouse on the Internet, called an FTP site. FTP sites are rented by size. FTP programs are free or cost a fee. You can post ANYTHING to an FTP site. You can put your's kid's first grade picture there. You can put your resume there. You can put your back up data from your Quicken there. You can put a love letter there. You can put a .wav file there. You can put a MSWord document there. You can create folders there. You can password protect your ftp site and some software allows encryption, different levels of user permissions, etc.  Once it is there, anyone who has the password to your FTP site can then go and pull it off. i.e. TRANSFER the FILE.  So if your doctor dictates on a digital recorder, downloads the voice file into his PC, then uploads the .wav file to the FTP site, you can go to the FTP site, download the .wav file, transcribe it, post a .doc back to the FTP site wherein your doc can then go to the FTP site, pull the .doc off. Voila!


Going Digital

Hello


My doctors use Olympus recorders.  One doctor does well with the DS-10.  The other uses the DS-330 (No longer in production).  The DS-330 has the advantage of overwriting.  For instance, if the doctor makes a mistake, he can back up and record over what he has already taped; however, this was a disadvantage for my other doctor, who taped over his entire morning of dictation by accident by hitting a wrong button.  It depends on the doctor.  With the DS-10, you cannot tape over anything.  If you are sending the audio files over e-mail, you should consider first encrypting the file for confidentiality reasons before sending.  I use e-mail, because it is free, and it was easiest to train the office staff to use.  There is a free software program, ZipGenius that will encrypt your files.  Yes it is free.  When getting a handheld, you want to consider the types of files also.  A .dss file is much smaller than a .wav file or a mp3 file.  That is also why I went to Olympus recorders, because they record in .dss format, which makes for much faster upload and download times.  If you have other questions, please e-mail me.  Also as one poster has already said, the express scribe software is great and free as well.  I bought the recorders.  They have already paid for themselves in gas and time. 


Lynn


You would have go go digital
If you are doing digital for a national you already have the foot pedal if not then you will need to get one that would transcribe the type of files that will be sent to you, wav or dds.  I don't do digital just the tapes but from what I have read you would need to get an FTP set up going so that you can transfer the documents and then if you have your pedal, you should be set to go.  So just send out flyers/brochures giving your experience and stating what you will provide and go for it.  But you will be a little  limited since you only are available for digital and don't pick up and deliver back printed material.  You might be able to do overflow for some local large clinics.  Some might require a C-phone to dial into their equipment.    Good luck.