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This is an important observation. The team spirit is hard to sustain

Posted By: Sick of whining too on 2005-11-29
In Reply to: I am not a whiner and have been in - Opinions please!

when it is a free for all. Yes, getting a decent paycheck is important. No one knows that better than me. But, have a relaxing enjoyable day on the job would be a real nice change.

When we were paid by the hour, prior to line counts, it was sure nice.

I wonder what occurs in India regarding this situation. I wonder if they have the same issues as the American MTs. Even in Canada, being a different country, I wonder if ethics and working as a team is stressed. In each job I have had in the last 10 years, being a part of "the team" has been stressed over and over, but this doesn't seem like good sportsmanship.

I would like to say to management that if this is the approach, why not say to the MTs that they can go in and type at any time they would like. It would then be understood and acceptable and we would all go that route. Rather than feeling somewhat unsettled by the fact that I now have to sit with no work for two hours because an MT has worked off her schedule.



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Hope you can sustain your momentum sm
I received a pay cut along with my husband's overtime being cut.  Keeping up such a pace for me is, at best physically and mentally exhausting.  Hard for me to stay motivated.  Good luck keeping up your pace.
Saying this in a kind spirit
how can you really be surprised then if you have not been keeping up your end of the contract?
This is the true spirit of Christmas
You are a wonderful person and have the true spirit of Christmas in your heart.  I think your example will help a lot of people.  Merry Christmas!
Someone is not in the holiday spirit. Santa won't like that.
a
Hey,, holiday spirit on Gab Board sm
Someone posted a message on her nephew needing something while in service to our country, Whoa?? I'm going there, follow me, lets keep it about our USA over there, protecting us from the "press 1's" or whatever, who are sitting on their butts collecting money. I had to stay in line yesterday while others sent money home via wire while they are collecting from us?? Hello!!!!! ON the house, not on my shift, give to the USA!!!
not about sex, about falling in love with a person's spirit

He can still procreate with any woman, but if he feels urges towards men, well thats nature.


they aren't "born" that way; it is a choice. it is a spirit and
Bible says it's a sin.

same thing with the spirit of hate or violence...anyone can be affected by it if they are in the right (or should i say wrong?) environment, around influential people, etc.

how many times do we see good kids/people having done hateful/violent acts and cannot really account for it?

Bible clearly defines it as a sin and says that all sin is by choice.
Wrong. Remember the pioneer spirit. You PAY for the stupidity of others.
x
just an observation...pls sm
There are some genuinely UGLY people in this world.  I think working at home, not being out in the "real world" a lot kind of makes one forget how truly rude and obnoxious people can be.  And then we come to a place like this for support, to chat, post sometimes senseless messages, and what do we get... is what we get...it's so sad. Where are all the nice people, people who care about other people.  They certainly aren't here... (jumping off now)
Observation, sm
Be careful, very, very careful. You might see your post disappear before long.

It's sad that so many are allowed to call each other "hag", "bi$ch", etc., on this board. They're allowed to tell each other to "get a life", "shut up", "look it up yourself", etc. But, if you post something like this, it gets wiped away. No explanation given.

We have come to expect to get cut off in traffic, to have the teenage yahoo flip us the bird, know for a fact the MIL is gonna give us heck, but here I always expected a certain degree of decency. That is no more.

Thanks for your attempt to speak out, at any rate. Btw, there are still a few of us out here who remember and practice the old way, the right way (?) to communicate with other members of our profession.
my observation
I can sure relate to what you are saying. But i think there are plenty of nice people here -- reading --- but not posting as much as others, just picking their spots or responding by private e/m, for the reasons you stated.

you just have to act like a duck, and let it run off your back (not easy, i know).

words to a song come to mind -- i know some of you will recognize it -- "this world is not my home, i'm just a passin' through...."
Just an observation...

I was noticing in looking at posts of folks who need word help that often they are stumped by the most BASIC words.  Sometimes I notice that words within the posts that the poster DOES know are even misspelled.  Don't mean to bash here, but how are these people qualified to do medical transcription?  Could this possibly be contributing to the decline in pay we are seeing?  Shouldn't QA be telling these folks to work in-house somewhere for more training? 


I remember when I first started I thought the dictator was saying "AT&T" when he was actually saying HEENT.  That's how green I was!!  That was 15 years ago and I worked for FOUR YEARS in-house full time before I tried ANYTHING at home.


Just an observation....

The religion thread was removed completely even though she was not trying to debate anything, only asking for opinions about what church to try WHILE the depression thread about the loss of her father (which incidentally I think should stay too) was not touched even though there is also a board for depression.  Just curious as to why religion is such an offensive thing to people in general these days?  This is the main board where people discuss all sorts of things. 


Just an observation
flames only mean that more than 200 people have read your post. The people responding to your post have no control over whether or not you get a flame.
Observation
You don't know what you don't know.
just an observation, but I don't believe that lady had PPD
I believe she was psychotic. It's hard to second guess a diagnosis, but as I remember she had been ill for some time; her problem was not really post-partum depression. Does anyone else remember the details of this?
Good observation
I met a man who, during our brief acquaintance, told me he began paying the AOL bill for a woman friend of his. During that time, he called AOL and since he owned the account, changed her password to enter under her name. He then proceeded to read all emails and essentially became here. It was at that point I decided the man was a crazy person. Anyone who goes to such lengths is crazy. Going into your computer without your permission is likely to go into your purse or personal papers. They just are not thinking right.

Be persistent and do not do face to face confrontationj with this man. I'd hire an atty and have any correspondence come from teh atty. The more people involved the better. Eventually, he should feel diminished and move on.

Good luck.
Just an observation, but is there some kind of
has to stink?  I have satellite....over 300 channels.  Something like 30 movie channels and can't find anything worth watching.  I know it's a silly post, I was just thinking out loud I guess.
But will make an observation
I'm sure he is the doctor and you are only supposed to type the report, not determine if the treatment he gave is proper or not. I don't think we are doctors.
CMT re-cert observation

Am I missing something?  It's cheaper for me to redo the test from scratch than to buy the recertification/educational materials.


Just a personal observation...
But are you as dissatisifed and miserable with your personal life as you seem to be with the MT profession?

You seem to go out of your way to spew negativity at even the most benign of posts.

I find myself sitting here and shaking my head at your posts. hoping that SOMETHING in your life pleases you or brings a smile to your face.

If you're as unpleasant IRL as you appear to be on these boards, I truly feel sorry for you.

I hope things start improving in both your personal and professional life, as you are quite frankly becoming just a dark cloud soon to be ignored and avoided by anyone stumbling across your animosity-filled posts.
Don't have an attitude. Just making an observation.
If you want to move on to something else that's great because not everybody can do that. I've done that in the past. Used to be a nurse and moved to transcription. The money's better and I have more freedom for other things. I just thought from reading your posts that you were very happy with your job and I just found it amusing that you were in the process of changing careers. Hope you do well in medical school.
to just an observation (NICE reply)

My 17 y/o just cringes when I share some of these threads..she calls it reality keyboarding...nothing left unsaid..like one tries to out do the other with cynical, spiteful, namecalling...back to K teens call it these days, I interpret that as a bunch of 5 y/o's namecalling on the playground.


Yes, there are still many of us that do not engage in the need to try to make ourselves look better by bashing others, but somehow those tend to get the attention.


my observation on some recent posts

there is the thread about podiatry, posts about companies, posts about cherry picking,  ESLs taking over, this company is the best.     How many hundreds of us are on these boards???   Its a good thing we are all individuals - and there is so much work out there because one type of person could not do all the types of work.  Not everyone wants to work for big corporation  - not everyone wants to run their own MT service.


Some of us hate short little clinic notes, some hate long operative reports.  Some love radiology, others want to type IMEs. Never work for a company that IMs you all day vs  this company never gives feedback.


Where I  recently worked - we always used to leave behind certain reports for the late shift person, stuff we all thought she loved until one day she complained - how come I HAVE TO DO ALL the _____ studies..  Its kinda funny- you might think someone is cherrypicking all the CT's and they think they are doing you a favor by leaving short reports. 


Of course NO ONE likes the really awful individual dictators, whether it is ESL or chewers, the accounts that have a million details or QA that keeps changing. I think most of us know you have to take some bad with the good and when you TRY to do the tuff stuff, the good stuff becomes easier.


So  when someone comes to vent - cut them some slack - who cares about typos here - we all know that when we are working, we use our spellchecks and pay attention to details. 


When I take time to answer on this board, it is never with judgement - I always try to say "in MY experience, psych reports are bad because ..."  or when I worked for  XYZ company, they did not count lines correctly.  You cannot make generalities about  a profession as varied as this one. 


I come here for information AND entertainment - it does take a certain type of person to do this work -  that has nothing to do with the skills involved - and I think we share an understanding of each other, even as we argue over everything.    We all saw a part of ourselves in the recently posted "You Might Be a Transcriptionist If..." and we all laughed as we shook our heads. 


Sad to say I am about to make the decision to try a career change - I cannot push myself anymore (after almost 30 years) to produce enough lines to make the money I need - thats not to say it can't be done these days, just that I don't want to/can't  work that hard anymore. 


just an observation about this "as they are about animals" poster
She uses "thang" and "ya" just like Kikki. Just wondering if she's baaaaack . . .
If it rains hard, the wind blows hard and there are trees
nearby, it snows heavily it will mess up the signal.  The speed is not constant, sometimes as slow as dial-up, but at least still connected.  Many companies will not allow satellite. 
hmmmmm. Good observation, Michael, please explain.
 What's the deal????
So, you think it is okay for hard-working MTs to earn 7-8 cpl for their hard work?? nm
:{
huh? how? when someone says NFL team.SM

Please - don't look for a problem when there is no problem.  They said NFL teams - you know how many NFL teams there are????????????  Try 2 for each state.....American league, national league.  They said "celebs" - try a zillion.


If it ain't broke, don't fix it........nobody posting compromised any HIPAA laws or any patient confidentiality. 


Give us a break, eh?


you have a team?
Wow, that's a team I'd have NO part of. I feel sorry for your "team".
Jennifer? What? She is for the other team isn't she?
What was Kaysar thinking?
Anyone else have a team leader who cannot tell the
truth about anything and is extremely controlling, and how do you handle them? 
Orion team

Does anyone know anything about working for the orion team (oriontranscription.com)? 


Thanks, Lindsay


Drill team
My DH is a high school teacher and we go to tons of band competitions and football games  and I wasn't even aware that drills teams even exist anymore. There are cheerleaders and color guard, but drill team?  Are you sure that's what it is.  Maybe it's regional but in the east, no drill team.   Back when I was on drill team, it was a very large squad and the  moves were not "dance-like" at all.  We marched beyind the band and it was very marchy and military-like.  But then, even cheerleading has changed so much that it ALL looks the same to me, very "dancy."  My kids have taken  lots of  dance classes.  I would say that jazz or hip-hop would be fine, maybe hip-hop a little more. 
I don't know what a drill team is but
where my kids grew up cheerleading was the school activity of choice and most girls were in tumbling, gymnastics and dance often as soon as they were out of diapers. Fierce competition!
I do know how to manage a team, obviously,

since I have my own service.  I know that you can't put someone with much less experience in a position over a bunch of people with a lot of experience.  It just does not work.  I not only have a lot of MT experience, but I have been a service owner for quite a few years.  Before that, I worked in a hospital transcription department with a lot of seasoned MTs.  Through the years you see a lot of supervisory changes and what it boils down to is the experienced MTs need/want someone who knows more than they do, someone they can go to for help, when they need it.  With someone less experienced, they can't.


One of the big problems people had with Medquist when it started was that the "suits" were running things - not people who actually knew what they were doing when it came to transcription.  You have to know both sides of it.  And I can tell you from years and years of experience, it doesn't work when you try to put someone with less experience over those with lots of experience.  The seasoned MTs have NO respect for someone who knows less than they do.


Sorry, but that's the way it is.


not one name nor team name was stated....nm
.
Are we a team or are we competitors

Two days ago our supervisor came into our office because Dr. Neuro had dictated a report.  It was obviously an EEG. She did not know what template it went on.  Well, co-worker (super MT) just jumps up and said “I don’t know, you have to call home MT 1 and home MT 2 because they do cardio”  Well mind you, super MT has only been there a year.  I have been their 8 years and I have done ever single report that hospital offers including cardio, especially cardio because that is the first thing that pops into my Q.  (Doc dictate EGGs under cardio, it is up to us to put it in the template).  I found that insulting.  Then yesterday one of our male MTs needed help deciphering what a doc said.  Well super MT jumps tall cubicles to help so I just kept on typing.  She could not understand it either so she gets someone else who is not even an MT to listen.  It is petty but I find it insulting. I don’t do her that a way. 


 


I am more of an introvert.  Super MT has a lot of friends that come in our office just basically gossip about the other people who work next door. I try to tune them out because I only have 8 hours to get my lines in because I have to be out by 4:30 to pick up my two children.  I cannot stay late like they do.  I used to go to lunch with super MT and her buds but stopped lately because I joined a gym and I go work out with another girl who happens to be on the top of their gossip list.  They don’t approve of her lifestyle, which it is questionable but it is her business.  She is a pleasant person to work out with we just happen to have a common interest in exercising.   All they wanted to talk about at lunch is talk about some TV show I have no clue what it is because I don’t have time to watch TV.   I have 2 small children and when I get home I have to hit the ground running with supper, dishes, grocery store.  I also have also turned down their outside parties, 1 because I could not find a babysitter (alcohol is involved at their parties) and the last one was because I was running on fumes until payday and a $20 meal just for me was way out of budget. 


 


I have explained most of the above to her about babysitting, interest in loosing weight, tight budgets and needing to get my line count up which is why I don’t talk as much and go to my introverted ways (they called me an introvert and super MT is an extrovert), not that I don’t watch TV and could care less what the people next door are doing and really could care less what my workout buddy is doing in her spare time.  Then again I may have told them that.  Should I be bending over backwards to be in their crowd?  I didn't know being their best friend was part of my job description.  I don’t think they are all as great as they think they are but I don’t see why we cannot at least respect each other as professionals. 


My team lead is not even an MT!

She never understands anything I am talking about. I have to explain things to her like she is a 2 year old, and even then she just doesn't get it. Why would a company put someone who is clueless about transcription in a position over other MTs!!!??? It is just another frustration to add to an every increasing list of frustrations. But, like you, I am keeping my mouth shut. I just don't get it!! 


Dog doesn't carry a gun, none of his team does. sm
His story is actually very interesting. I know he is abrasive at first adn the wife is a real piece of work, but they really do try to help the people they round up. Dog is a born-again Christian, and he tries to help the people straighten their lives out, isn't in it just for the case. In fact, his own son is in jail for 20 years because of drugs, and so he has a personal motivation for getting drug dealers off the streets. I never miss the show, I find him inspiring because he found his nitch in the world to try to work for good. Unconventional, but he really sincerely tries.
I think my team leader is bipolar.

She's all sunshine and happiness one day with kind words of praise.  The next day, she's sending out shrieking emails contradicting what she said the day before.


How do you select your team leaders? When did you
lasst post a promotional position open? In 3 yrs I saw this 1 time, January I think, but I see lots of new team leaders. You spend a lot of time on this board, but how many times have you taken enuf time to write e-mail to the MTs you have to let them know what is going on. When did you get promoted? Is Jason still around? Did you ever tell us when you have new accounts so we can change ifwe want to? No, youjust hire more MTs from outside to fill those jobs. Sorry, but your team leaders still have only 1 answer when we need more work and that is they don't know what accounts are behind. So what you did is what somebody else said. you added another layer of management to answer with I don't know. Yeah, you sent out an e-mail last week and a few other times about this 1 account that is behind, but what about the rest of the time?

I started coming to this board when I started looking for a second job so I could make enough money to survive after you sold to Transcend and started this big hiring binge so we don't have enough work.

I won't call you,I won't write you, I just am tired of the empty worthless responses I get. I will sit iin my corner and type during my shift, but I am not happy. The communication is still horrible in the company and team leaders just add to the massive confusion.
Team leaders tell you to find another job too.
Don't expect any help from that end.   I can't see what the team leaders do other than send out account status reports twice a day if they happen to be home or harrass you about petty crap. 
Yes, and his team members were supportive, which will help. sm

I've been trying to think of where I saw Kelly LeBrock before -- wasn't she the one who did those commercials for the shampoo, saying "Don't hate me because I'm beautiful?"   I might be thinking of someone else.  I guess I'm showing my age, just by mentioning that commercial ... oops. 


I never hear from my QA/team leader. sm
and last time I called into the office for something, they answered it and said BYE LYNDIA! and hung up. Rude, but true.
I look at it this way...I am part of a healthcare team.
There are other members of this team for a reason. I knew an MT who told me that if she could not put down a word with 100% certainty, she would not leave a blank. She instead would jump through all manner of hoops including pulling and reading the patient's chart, talking to the nurses, or waiting and even talking to the doctor.

In my opinion, this is not the best use of anyone's time, especially hers. While she is wandering the hospital looking for resolution, other reports are waiting and patient care is being compromised. Obviously at the end of the day, no one else is going to sit down and transcribe for her.

A blank is not a failure. It is simply a request for clarification. Some members of the patient's healthcare team are better qualified to provide that information than I am, so I leave it to them.

I don't guess at addresses. If the HIM department at the hospital feels that is information critical to my job, they will provide it for me. That is their job. Once I have that information, I will gladly and accurately type it every single time it is requested.

I don't guess at what *@$%#*@! means in a report. Again, once the interpretation of that is provided to me by the kindly physcian who garbled it, I will gladly and accurately type every single time it is requested.

I honestly don't consider turning in a report punched full of blanks to QA or even the hospital a failure on my part. If the doctor is eating, the report is dictated 30 feet away from the phone, or Mr. In-A-Hurry thinks I can understand his speed mumbling, I still have done my job to the best of my ability, and now it is someone else's turn to work on that record.

What I would really like is the marketing executives or the used-car-salesman-type recruiters that constantly tell you that "of course line rates aren't going up" to have the pleasure of working on these reports. They low-ball the line rates to get the work and then pass that crap on to skilled MTs making it look like Christmas. You know darn well that if they did not ever have the prospect of a raise, they wouldn't be working for this company yet they can spoon-feed you all the reasons why you can't have one.
My new training team and trainer are in the US. I believe
right now they are looking for people to be on the USA QA team, as they are ramping that up for USA accounts which do not want to off-shore. At least that is from what I understand. But best thing is to get it from the horse's mouth. I am pretty confident in my decision to join the team, and am looking forward to it. Good luck to you.
Never call a ROM or team leader if you need an
answer. You need to have it in writing. Anything verbal is rapidly changed and they will never admit they said it the other way. They are experts in evasion
Why do they call them team leads?
When they really do not seem interested in "leading" anything or anyone? Yes, I am a tad bit frustrated today!

Don't send me an email to which I answer your question right away, then wait an hour and a half to answer back, if you answer at all. And please, READ the email I have taken the time to send, trust me on this one, its obvious when you don't.*sigh*

I take great pride in my work. No matter whether I feel I am getting paid enough, or treated well enough, I still feel it is my responsibility to produce the best possible results in my position. It is my reputation I am protecting, not theirs.

Is this a lost art? Why do other act like since they work from home they don't have to take it seriously? If you have been put in the position of leading people, guiding them, training them to do the position they were hired to do. THEN DO IT! Don't leave me with more questions than answers! If you agree to take the position of "leader" then don't make me feel is if I am an inconvenience.

No, I will not name the company. I believe this is a good company so I am not trying to bash them. In the last few years I have worked for 3 nationals. Only one had leadership that actually knew what they were training you on and acted like they cared. Unfortunately, their IT department couldn't speak English and I found out they were outsourcing to India, had to leave.

Just my vent for the day!



Please read post about MDI team leaders
Hello all,

Kill me it you want to, but I didn't stay up this late at night just for fun. (Although I did have fun). Please read the MDI post about Team Leaders. (You have to go about 5 boards down)...

I honestly don't know why MDI-FL gets such a bad rap on MT Stars. I have to tell you, recently I "learned how to post" and that is how dense I am. Sue told me how. I think she created a monster.

Everyone says "Well this must be from management because it is a good post"... or "This is a pet from MDI" - WELL THIS IS FROM MANAGEMENT... So you all can tell me the good and the bad. I don't have PETS. I have MTs who work hard.

I know there is always good and bad in a company. We have made many mistakes, but honestly we are trying to learn from our mistakes. We have been in business since 1972. Sue and I are both MTs. I taught Sue transcription when she was 13 (much to her crying and dismay). (Sue is going to kill me for saying that).

If you all want to know what the deal is - here it is - MDI sold to Transcend (a really very good company) in February of 2005. We are operating as a separate entity from Transcend. MDI and Transcend have different policies that we are trying to combine to get the best of both worlds for transcriptionists.

MDI has an open door policy. Just call me at 800-205-7047 or e-mail me at Liz@medicaldictation.com.

I know we must not be the best transcription company in the world, but darn it - we try. We do not give our work overseas (God forbid). We try to be fair to our MT's. We give great benefits (though - our family insurance is high).

We have done many hiring practices wrong in the past, which we are trying to correct. (Too long to get an MT on board).

AND, I am sure all of you can tell me what else we have done wrong. lol... Bust by bubble on my first post on the Main Board. ....

I am open mostly for the BAD things you guys feel MDI-FL has done to give us a bad reputation on this board. Say what you want, I really appreciate all of you guys input. Go anonymous. (lol)... I want to change what you think we are doing wrong.

OK. I did it. Let's hear it.

Thanks a lot,

Liz



What would you say the range of pay is for a Team Lead, editor sm

and MT?  Just trying to get a feel if our pay rates are in line with the norm, too high or too low (have a feeling too low). 


Working on making positive changes.  Any input appreciated.


As background ... small national, 150 MTs, all work kept in U.S.A.  Work types:  Clinic, HIM, ortho, cardiology, radiology.  All ICs, might be looking to hire employees. 


With everyone complaining about companies, it can't hurt to ask what the norm is - the good norm :)