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You proof read signs and get irritated when there are mistakes.

Posted By: NM on 2005-10-11
In Reply to: You know you're an MT when.... - finish this sentence

 


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and you proof read IMs too
!!!
Ever read Craig's List, mistakes all over the place
saw an ad for candels this morning- now I might would have let it go in the heading but then in the body of the post spelled the same way. English has gone down quite a bit, no one seems to be able to spell anymore.
Proof while I read that's it. The majority of the sm
nationals look at quantity not quality. If you don't get 1200 lines minimum a day there are issues. A person can type 2000 lines a day with a0 lot of errors and QA just pick a few reports with 1 error they have 98 or 99% accuracy.
Should have proof read, stretching over one keyboard
to type on another.
I proof as I go. I read my words and sentences as I go....SM
Never received anything less than a 99% on my regular QA reviews and usually have a 99.8, 99.9, or 100%.
Good thing I proof read LOL
I was just proofreading my reports before I send it and instead of typing that the lady hit her head on a window, I typed she hit her head on a widow.  Ha Ha.  I thought to myself - hope they weren't on the way to the funeral.  Okay, having way too much fun here.
Listen/read/proof and then upload

I don't do VR right now, but when I did I would only go through it once.  Only on a very long one would I ever go back through it again and only if I had a problem would I listen to the whole thing again.  I started out doing that and realized I was never going to make above $4 an hour if I kept that up.


You charge your kids to proof read their homework.
:}
POLL - Do you proof as you go or proof when finished? sm

I proof after, but would love to proof during.  I'm working on it.  I'm curious as to what percentage of MTs proof as they go or proof at the end?


Thx for responding.


Irritated
I have a physician that is saying the patient nephrologist- I have heard him say this before - I thought it would be patient's nephrologist, JMO. Drives me nutty.
Do you know why you are irritated?
IMHO, because you apparently assume there can only be *legitimate* language barrier if the "problem speaker" is the one who does not speak English.

Furthermore, you are choosing to be offended. There can be a language barrier *any* time there are two people who don't speak the same language -

In this case, the doctor was simply stating that fact - regardless of who or why, there was a language barrier between himself and his patient. And please don't assume it's the doctor's fault just because he/she is ESL: tons of Americans are poor communicators.


Irritated with QA
I've been getting marked down for "not being consistent with other MTs". For instance: D: "q. 4 hours" so I type "every 4 hours" as per AAMT, but QA wants me to type q.4h. to "be consistent with other MTs".  That just sounds stupid to me, as if they're just looking for ways to cut my lines, even a measly 3 characters.  ARRGH! I'm been soo frustrated with them lately, picking at every single little thing to doc me for.  I've been doing this for 12 years and suddenly I'm an id**t!  (FYI-did you know you can't use the word i-d-i-o-t on here? Wouldn't let me post until I changed it, lol)
Very irritated and frustated
You know they lead you to believe how wonderful they are in a 3 hour phone call on your dime and then you get going they slam everything and anything you do.  They claim you are not completing notes and give you no credit for the job whatsoever when in fact I have total proof jobs were complete someone needs to open her eyes not to mention names Joann.....They steal you blind of lines.  Sure hope they can pay for all of their medical needs because I couldn't afford my children's health insurance premiums this month thanks to SoftScript.  I have since filed a claim with the labor standards board and the Federal Government due to the fact that you work over 40 hours a week and you get a whole whopping $3.66/hour is what it came out to.  They are crooked what it newbies.....
Waddell signs
Waddell signs = A group of (5 tests) inappropriate responses to Physical Exam.
already signs its bad for the economy
As consumers, we are cutting back, because the price of everything is going up and wages going down.  Its completely out of balance.  Since Bush has been in office, consumers have had to increase their spending because of higher prices in the last year by about 200 billion.  Three years ago, consumers were spending 100 billion, now we are spending 500 billion.  People have just started to cut back, thats why movie theatres are advertising more to get people back in there, not as many kids are eating out, especially with the gas prices skyrocketing.  We've got a complete moron in the office.
I go by who signs my checks...*l*..nm
x
Street signs
We have a road named Creedmoor Road. You will see signs with it spelled that way, but also Creedmore and Creedmoore. Oy! Hey - I wanna spell it "Criedmore."



whoever signs your paycheck
has the final say.

But, you might consider drawing up a "contract" that states the terms and conditions ... the dotor takes the ultimate responsibility ... your initials are only a reference ... and so forth. You sign it and they sign. Throw in a notary.




Me, irritated?! Hmmm...didn't think I was. But I must be if you say I am!
Just been browsing the boards, seeing what I've been missing! But not irritated...yet! Give it time, though, right?
You just said you were writing to ME cause you thought I was irritated!
Yet another post that spins totally into a rabbit trail! Hop, hop, hop...Is there a rabbit face thingie? I would prefer animal thingies!
I'm not irritated at all. Of course you're not the same poster

backing up the same posts with the same style down to the caps on words you want to emphasize.  It's mere coincidence that you and whoever backs your posts seem to use the same style.  Right!   LOL.  Good try. 


Gotcha! 


 


I would!!! I get so irritated at irresponsible dog owners (sm)
I hope you file a complaint. As someone else said, at least it will be on file.

I second the pepper spray!!! We have dogs in our neighborhood whose owners let them use others yards at their litter boxes, so to speak. I don't have dogs but have a yard full of dog doo. With kids who like to play outside, or even when MOWING! that is nasty!!!
Irritated at my MTSO - Venting! (LM)

I am SO irritated.  Would you be irritated, too?  Just looking for some input, here. 


I am an independent contractor.  When I was hired, I made it very clear to the potential employer that I work on a 24-hour turnaround, less if told in advance that I am needed, but that I do not sit at my computer all day from 8-5.  I get my work done whether I work 8-3 or 10 PM until 4 AM.  (I work from home with children, and I do MT rather than use my degrees so that I can be with them.  This is why that was made VERY clear before I accepted the position.  I am not just sitting there waiting for work to come in.) If it comes in by 7 PM on Monday, it is back by 8 AM on Tuesday. That's my contract.


These are some things that have happened:


1.  The MTSO got mad at me one day because she emailed me in the morning telling me about some STAT jobs she needed done RIGHT AWAY.  Well, I had turned in my work from the previous day the night before, and I had signed up to be a chaperone on my child's field trip that morning. I was not on my computer until the afternoon.  That is what she understood when she hired me.


However, when I got on to work that afternoon, I had these angry emails from her wondering where her STAT work was.  When I told her why it was not done, she told me that I was EXPECTED to check my email every morning before I "go anywhere". I told her that would not have mattered, because even if I had checked my email, I would not have done the STAT work until I got back because of my obligation to my previously made plans.  That made her mad.  Frankly, my opinion is "tough noogies". My contract is my contract, and if I have no other obligations I will be happy to do STAT work.  But no, I am not going to put my child second to do a favor for her.  It's like the poster says, "A lack of planning on your part does not constitute an emergency on my part."  She's mad.


2.  I have a 99% accuracy rate. I consistently work weekends when the MTSO is behind.  I am an outstanding MT.  I work when I am sick, when my kids are sick, no matter what... I work.  Well, one day the workers in the street cut a cable, which took out my internet connection and my DSL phone. I did the transcription using my home phone line, which cost me an arm and a leg in LD charges, but I then had no way to securely email the files.  I let the MTSO know the problem and scrambled around calling until I found a friend not in my neighborhood who had Winzip and who had time to let me come to her house, use her Winzip and computer,and send my files.  My work was 3 hours late.  MTSO told me, "It's in your contract. It's not my problem what technical issues you have.  I need your work ON TIME.  Read your contract!"


How about my paycheck, which is CONSISTENTLY late because the MTSO doesn't get paid by the doctors on time?  I hear things like, "I can't pay you if I don't get paid." How about next time I say, "It's not my problem what financial inflow problems you have.  I need my paycheck ON TIME. Go take out a business loan using your phone system as collateral so that you have some operating capital, I don't care, but I need my check. The pay dates are in my contract. READ your OWN contract!" 


3.  Last thing I need to rant about today....  She called me one Friday saying that one of her MTs quit (shocking) and she needed help on another account.  I went into the account. No templates, no samples, totally flying blind.  I struggled through dictation for an hour with this doctor in a specialty I have no experience in at all, he has an accent I've not had to work on in years, it's totally new to me. In the meantime, my own accounts are stacking up.  I emailed her and basically said, very professionally, that I'd be happy to keep working on this other account, but my own are stacking up. Would she like me to put in my regular amount of hours on this account and then catch up on my regular accounts next week, would she like me to do my regular accounts first and then put whatever time I have left to the new account, etc.  She said that I needed to do the new account and then catch my accounts up over the weekend!


I told her that I was not available to work that weekend, so what would she like me to do as far as the options I had given her previously.  She was mad.  She said that for the good of the company, we all have to sacrifice, she will be working all weekend as well, etc.  Excuse me. The "good of the company"?  I have no benefits.  I have no 401K. I have no vested interest in the business besides the fact that I make a per line rate.  Sure, if she loses her business, I would lose my job... I would also have another one very quickly given my resume.  If SHE has to work all weekend so that the docs don't get mad, she should.  It's HER business.  What part of that is hard for her to understand?  Sure, if she had asked me ahead of time and said, "I really need your help. Do you have any time this weekend to work on this account?", she would have had a different response from me. But to tell me, "You have all weekend to catch up..."  I DON'T think so.  I am not a robot, I am a person with a husband and four children.  I told her I could give her three hours on the weekend put toward any account she chooses, but that no, I would not be working until it was all caught up. She was mad.


Needless to say, I am looking for another job.  But what is wrong with this woman?


I needed to vent.  If you've made it this far, thank you for listening!


 


 


MT, proof as I go. ME, go back and proof afterwards
I have only been editing 3-4 months, and I find I make at least twice the stupid mistakes on ME as with MT, so I do scan the ME reports --find double periods, caps where they are not supposed to be -- stupid stuff.

good luck!
They're out there not using that name, too. Run an ad for MTs from Az., I think, signs it Kristen
s
HE IS AN ADDICT. Look up the signs of addiction,
about computer addictions. This is a new thing, but TOTALLY an addiction. He is going to have to face the fact that this is an addiction, like an addiction to drugs or porn or gambling. Find and print the sites that list the signs, and put them where he will find them. He has to admit it, or it never ends. My kid is in this hole, and is in therapy, and it is coming to the point that I will have to make the home totally computer free for a while. He has given up personal hygiene, time with friends, all social contacts, school, church, job, everything.

The guy has a big, big problem. You might even consider contacting gambler's anonymous groups, see if they have any contacts for computer addictions. This can be a huge deal, and VERY difficult.
The doc who signs off on it has ultimate responsibility.
.
There are signs all over our hospitals right from the front
s
I agree. I was shocked too. Laurie seems irritated; thought a little
mothering might help calm her down.

I'm raising my children alone. I know how it is.
you get irritated because you can't spell check your handwritten letters
lol
Lola. Here's one website you might want to bookmark on radiographic signs
http://www.gentili.net/signs/
Sounds fraudulent but the doctor who signs it is responsible.
dd
The hospital where I work took down the no cell phone signs
last year. Apparently they aren't as much of a problem as they once were. Also, I was an inpatient last year and was allowed to use my cell phone in my room.

It seems like I was told that they have machines that block the phones from getting a signal in areas of the hospital where they may cause interference with equipment.
Does anyone have good text expanders for vital signs data?
Do you any of you use text Expanders for the numerical portion of vital signs for example, 130/80 ? I have lots of expanders but none for the actual numerical data. It really slows me down either having to look at my number row or switch to the keypad. I do have some, but nothing consistent. Anything ideas would be great, thanks!!
Well I have a chronically stuffed up head, irritated throat and headache and I am getting sick of
it. Dont know if it is allergies or sinuses. I dont want to be taking antibiotics because mostly they dont help but I wish I knew what to use to help this. It gets old and tiresome. My throat feels sore and hurts. I always sound like I have a cold and I dont.
Most mistakes are not mistakes at all.
They are merely personal preferences other than those found in the the AAMT BOS which, incidentally, is not an "Official Rule Book of Medical Transcription" as AAMT would like it to be in order to sell more copies.
Mistakes

If the majority of us were QA'd every day they would find mistakes on all of us with the quantity  that we type.  We are all human.  But is there someway TAT they can give you everyone else but that one doctor.  I am the other way because I have one doctor that comma's me to death and so I hate to use a comma.   You have been with them for four years for goodness sakes that should be something especially if this is the first complaint against you.   They should bend knowing that since you are now aware of it you will be extra careful.   Talk with them again and explain to them you need more.   Good luck.   No one is perfect. 


Patti


There would be less mistakes if
there wasn't such a nursing shortage and the nurses and physicians spoke English reasonably well. Our American HMO's and PPO's recruit these foreign physicians. Most hospitalist (and other specialties) are from foreign countries and only take care of patients who are associated with their HMO's and PPO's. With the nursing shortage, recruitment has been heavily extended to foreign countries. A friend of mine recently had CABG and could barely understand some of her nurses, nor could they understand her. The health care system in this country has become merely a business rather than a service to the sick and the system is broken!
mistakes
I caught my QA person making changes to my work a few months back - not small changes, but life-altering changes where a medical record is concerned. She is no longer with the company - having been let go on Friday after I reported it on Thursday. Have had no problems since. I would speak up. If the company has any integrity - they would want to know what you have found and correct it.
Mistakes
Are you noticing any pattern to the types of mistakes you make? Try to notice (if you haven't) and some answers as to how to fix the problem might come from that realization.

I am fairly new also and understand all your frustration. I get so frustrated with myself for not being able to retain info that I have repeatedly looked up.

I absolutely cannot imagine how people did this job before there were word expanders! Hats off to them!! :)
I think the majority of mistakes are
merely typographical or expander errors.  If MTs weren't paid such rotten line rates on production, maybe they could afford to relisten to and reproof every single report.  However, the people responding to the original post have evidently never made a single mistake in their entire lives.  Ah, yes, condescending, snotty superiority complexes on the rampage.  I'd be interested in seeing the MT profiles on those quoted reports, how many lines per day they produce, how many years of experience, and so forth.  For that matter, we could all sit here and rip on the mistakes we've found on completed reports, but personally, I don't feel better about myself by trashing other people.  My self esteem isn't measured by how stupid I think everyone else is like some people on this board.
I make mistakes too

I have almost 9 years' of experience.  I still make mistakes and always will.  There are many things that I still do not know.  I still come across things I have never heard of.  I still get corrections here and there from my QA. 


However, I think that is a good thing, QA.  I like getting corrections back when I have made an error.  That alerts me to the problem.  That makes me a better MT.  Also, I take some comfort in the fact that something I overlooked may be caught by another.  It is supposed to be team work.  The MT and QA are supposed to work together to produce a perfect report. 


It is all in how you look at it.  It is very easy to get your feathers in a ruffle when given a correction.  I believe that reaction is soley out of embarrassment over making the mistake in the first place.  That is silly, however, seeing that we all do make mistakes and no one knows everything. 


Mistakes/errors

I read below about the mistakes and I have to admit, I make mistakes, I am human.  My accounts know I am human.  I just re-read one of my physicals and I had somehow put "See expensive data base in chart" and it should have been "See extensive ..." it is not often but it does happen.  If we were perfect we surely would not be here on earth right now.  It is hard for us to see and find our own mistakes.   But for those who say that they have 98 or 99% error free, what does that actually mean -- for every 100 words you can have two errors, or what.  Never have been able to figure that out.   If I do 3000 lines per day, can I have 30 to 60  lines with errors?   All I know is that the majority of us do a darn good job and the best we can and those that make continuous errors, just like in any line of work, won't  be in it for long but mistakes and errors do happen to all of us.   For those that have no compassion for anyone that does make errors, be careful as it is a long way to fall off of the pedestal.    My two cents worth go ahead and flame me, I have broad shoulders. 


PS --my accounts have been with me for 5 to 15 years and I make over $50K a year but I do make mistakes.  


I'm not defending their mistakes whether
by intention or accident. That was not in my post whatsoever, so learn to read.

What I said is true -- and the posts above just proved it. It doesn't matter if they owe you money or not, you're going to gripe about it. There's nothing anyone can do to change the past. They found a discrepancy, no matter how or why, and they are righting it by sending the money that is owed. That is the RIGHT THING TO DO...it is also the LEGAL thing to do.

You were po'd because you felt cheated on your pay so you griped. Now you're getting that discrepancy paid to you, so you gripe. You gripe because they didn't make changes. Now they are and people are still griping.

The whole start of my post was directed at the idiot who was complaining over the letter - the letter announcing upcoming changes, whining because it didn't include SEs (in her severely compromised comprehension). I responded to that.

I didn't say anything about defending their actions other than they are making a wrong right by paying money that is owed. They are legally obligated to do so. And no one is relieved about it regardless.

I'm saying what many of us feel and that is if you don't like MQ GET OUT. If you aren't leaving, SHUT UP. It's a good thing we work remotely -- the pathetic pitiful peons who can do nothing but drag their hind end around on the ground whining, "look what happened to me" don't seem capable of saying, "Hey, I'm not going to take that. I'm outta here. I don't think you're treating me fair so adios MQ." Instead, they have to just continually lurch around with their bellyaching and griping and try to keep everyone feeling like they do. They LOVE to feel upset. Makes 'em feel justified in some sick way. Justified perhaps because they're not able to do anything else maybe. Who knows why? Who cares? I don't.

I'm tired of hearing the griping about a situation you're doing nada about. Shut up and do your work -- maybe you'd have some MONEY in the bank then. Otherwise, ship your worthless self out to sea and find new populations of people to cry to.

As for your "...it is not the people on this board who short-changed their people..." remark...you are WRONG. By continuing with a company that they believe is doing them wrong, they are short-changing themselves and their families -- their kids, their husbands, their relatives, their friends. EVERYONE. You have a responsibility to not be poor, provide for your family ADEQUATELY and BE HAPPY. When you don't take care of that situation at work and feel that way, it bleeds over into your life every other way. I bet you people are a JOY to live with. What a horrible negative environment to live in.

I usually let this crap on this board roll off my back. It's usually good for a few laughs. I'm not angry but rather tired. Tired of having to wade through the mires of people who have imprisoned themselves. If MQ did you wrong, GET OUT. If any of these companies did you wrong, GET OUT.

I would be ashamed to sit here and constantly gripe about the same problems over and over and never take action and change it for myself. How handicap is that?

Lately, coming here is like jumping into what appears to be a nice cool lake to enjoy a good relaxing swim only to get out and find there's hordes of blood-sucking leeches on you. It's really pathetic and it's that way because you won't get over what has happened.

Well, guess what? IT HAS. Whatever made all the pay issues happen -- IT HAPPENED. You can't change it. It won't go away. GET OVER YOUR SITUATION. GET OVER YOURSELF. You're not the only people in the world with problems.

Absolutely the biggest group of losers I've seen in a long time. Losers -- Losers every one because you REFUSE, not just fail - which we all do, but REFUSE to get up and get past these problems.

Get over yourselves. This is a great line of work and there are some great companies. MQ is one of them - for MANY of us. If this work isn't paying you enough to live then guess what?! IT ISN'T FOR YOU unless you like to live hungry!!

I agree that everyone has a different experience but you know what? You seem all too familiar now with MQ at least and you are still there -- voluntarily. No one makes you stay.

If you're tired of defending yourself for being so upset about MQ, why don't YOU go start yourself a board somewhere?

I don't believe this board was designed with MQ-haters in mind, was it? No.

So, excuse me, but YOURS isn't the ONLY attitude around! I don't care if you like what I'm saying or not! I have just as much reason and rightness in what I am saying as you do.

Hope you people sleep happy in your little tight little drawn-up world!! I can tell you without any hesitation that I have no problems sleeping and no problems making my bills and no problems going to work because I don't have the attitude you do!

Good night, little ones! Sleep tight!!
and you know the mistakes that happen
!!!
Speak for yourself. I want and need to know my mistakes.
I'm sure there are those who get offended but not all are that way.


The mistakes were trivial
They did not tell you the rules and you did it correctly. They should have told you that you were to change it. I just hired on with a hospital system who really appreciates good MTs and you can find someone who will, too. Hang in there!
we make mistakes
but what makes us better human beings is that we try to stand up and do better. Forgive yourself for that mistake and be thankful for a good husband and move on. Be praying for you!
she acknowledged her mistakes
-- no doubt she got high on herself -- there are very few that handle their fame and fortune well from the beginning. I still say she definitely has more honesty and decency than the rest of them.
mistakes in other's work

If your job is not QA, you have no reason to be looking at someone else's work. Someone should be supplying you w/ the appropriate, properly de-identified samples.Viewing a report typed by another person is a potential HIPAA violation.  Don't mean to preach, but that's the way it is....



clarifying this - okay, the mistakes that come through
are not grammar or nitpicky mistakes, but these are mistakes with lab values, especially ones that were clearly dictated. These are mistakes with drugs and dosages (THIS SEEMS TO BE THE OUTSOURCE COMPANIES BIGGEST PROBLEM). There are TONS of times that reports come back with extra sentences and things typed in the reports that were NEVER said.

I could even go on to say certain types of mistakes, but then I think the company would know who they are and I would get in trouble.

All I'm saying is, supposedly this company "tests" transcriptionists, which obviously they do not. The QA department of the company just doesn't give a crap and gets paid for doing literally nothing (I want that job for this company when I quit the hospital) and the so called "supervisor" of the outsource company wants a copy of all mistakes, but never does a darn thing about it. So basically she must have a stack of reports that go as high as her ceiling that she has probably used for toilet paper, because she sure as crap isn't doing anything else about them.

So this is not about grammar or certification or piddly little things, but major mistakes and tons of blanks on a hospital account that has but only a few ESLs and some really easy dictation. This is about an outsource company that is quite well known that gets paid for crap.

wow! I feel better again.