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Serving Over 20,000 US Medical Transcriptionists

My experience was low pay, low work volumes

Posted By: Gabbysgranny on 2008-08-11
In Reply to: SGS - landroverlady

But they were very nice. Unfortunately, nice doesn't pay the bills. :/

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My experience is work volumes fluctuate SM
but fairly predictably, and a full shift is virtually always available IF you choose to adapt work schedule for those days and periods when work is plentiful.

Until recently health benefits were available for a 36-hour workweek, now it's a 40-hour work week with some flexibility.

Working that full schedule, though, a skilled MLS (medical language specialist) with a well-developed and used Expander who is familiar with the assigned accounts can make good money, and many do. The incentive bonus schedule is quite good and rewarding to high producers.

Percentage of ESL is quite high, but they're as doable as any others once familiarity with their dictation is achieved (typically they know we can't understand them and try to vary as little as possible from their standard verbage).

WebMedx specializes in mid-sized community medical centers. No Cleveland Clinics or UCLA MC here, which is the biggest drawback I know of, really the only one, with this company. This type of workload does contribute to getting that high-line-count familiarity, though. Accounts and formats are typically easy to learn, with relatively little in the way of fussy individuality to keep track of.

I do believe WebMedx is genuinely trying to get and hold onto good people by treating them well. Absolutely no complaints in that regard in all the time I've worked there.

So, welcome, NN, and best wishes on your decision, Decision. :)
READ THE ARCHIVES. There are volumes and volumes
about Keystrokes.  All you have to do is scroll down the page a bit and you'll find several posts.  You can also open your original post and click on related messages. 
Work volumes....
Work volumes have been pretty low across the board. We were told at a town hall meeting last month that they would be recruiting MTs from within the company to work on these new accounts that are coming on board soon in order to solve low work volumes many of us have been encountering. It's not very comforting to hear that they are doing exactly what they promised not to do (hire new MTs for these accounts).

I just wanted to add that I find plenty of work if I work between 5pm and 11pm, eastern time.  If I want to work during the daytime, say between 8am and 5pm, the queues are often empty (3 of them).  There was one time that I logged in at 4am, and I found the queues all empty at that time as well.

Good luck.


Low work volumes, horrible sound

What is going on with Transcend?

I am about to leave also and I never thought I'd see myself type that!


I wonder if these students aren't doing some Webmedx dictation already with work volumes as they
It ain't all the economy. They are either OVERHIRING incredibly or the work is going somewhere else. Definitely. They should have the decency to be straight with us.
Proscript low volumes
Anyone else get the e-mail about low volumes at Proscript and what do you think?
Proscript low volumes
Proscript has just had layoffs for no work.
Here, here. Exactly my experience also, even down to the 10 year work experience. nm
That speaks volumes for the respect MTs have for
I have noticed low volumes but so far no emails. sm
Maybe it depends on your account.
QA is good, they are fair - DSG not the only one with low volumes
Some days I think the industry itself is in a death spiral... there certainly has been a yo-yo effect for a while now on volume.

My suggestion is that people start looking in other directions at least for back up/part time income. I could be wrong but I just don't see a reversal happening in this industry.

Not only is VR working against us, it will only improve with time - and possibly to an extent that will even reduce VR positions. Likely more software is in development that will further erode job opportunities and/or drive down wages.

Outsourcing is playing a huge role as well.

Not to create or add to anyone's panic, but read the writing on the wall before it's too late - diversify your skills and don't put all your eggs in the transcription basket, cuz me thinks there's an egg-sized hole in the bottom. insert wry smiley face here.
Unless she can provide large volumes of
eventually the big co's with their guerilla business tactics will stomp on her little business, too.
Great company, low escription volumes but..
hopefully it will pick up. I really love working for them. I only want to edit, do not want to type
actions and attitudes speak volumes
Your positive attitude speaks volumes! Good for you! sm
I worked for JLG in the past and it was a stable, quality company. There are always bumps in the road for everyone--even for companies.

You really need a lot of experience to work for
I have many years of experience.  Spheris claimed they did not have any work.  I applied, the recruiter called and said there was nothing available.  She called me back asking why I left a former employer.  It was very unprofessional and in my opinion, Spheris is looking for the bait and switch.  I would definitely make sure before signing on with Spheris that you have your ducks in a row.  Good luck.
I work for them now, and this has also been my experience ... sm
Constantly out of work, even with backup accounts. Wonderful company with very good pay, great flexibility, nice people, but with all of this the bottom line is that I have bills to pay, and I can't pay them when I can't count on a steady workload. Like others I am scanning the system around the clock and, as I said, have backups. The work just isn't consistent.
I work there. Experience all positive.sm
Pay is excellent by the minute or gross line. Company is well run, everyone is nice, and professional. Pay is always correct and on time. They do not outsource.
Do you work for KS or is this just a past experience?
Guess everyone has a different experience. I work
at Meridian and have not once been yelled at, even when I made a horrific mistake (pulling up wrong patient to transcribe report on). I have been there just over a year and absolutely love it.
Same experience. Half the pay for doing work that would take
That's your experience. The hospital I work for
has staff available 24/7. We have several major hospitals in the area that run 24/7 in most departments. Each area of the country is different. I have NEVER run out of work on the weekends and I transcribe everything from radiology, ops, to simple ER reports.
Yes, experience does not always equal quality work!
I have read that, but wonder if anyone has enjoyed their work experience or.....
if anyone had any problems with the VNC connection as far as privacy issues??? Everything else seems great??
Most hospitals will. Pay your dues (work cheaper to get experience.)

Anyone work for Milner in Atlanta who would share your experience? Thanks! nm
I need a little help. When indicating your past work experience on a resume, should you - sm
include the month/year range you held the position?  If you changed jobs a few times within a year, won't they wonder why you possibly only stayed at a job for a few months?  Any help appreciated.  Thanks! 
Anybody work for PMSI? Would love to hear your experience.
Anyone currently work for All Type or have recent experience with the company? sm

I'm currently exploring my options, and was impressed with the $1000 signon bonus offered, but wondering about the usual things -- quality and quantity of work available, pay on time, etc.


Any input would be appreciated. 

Used to work there. Terrible experience. They may have changed their ways, tho
I don't work there, but with 34 years of experience, their starting wage was sm

just a little over 6 cpl.  I am amazed that companies get away with paying such low wages.  Good luck if you decide to go there.

Same experience...awesome to work for, horrible platform..sm
I've been an MT for close to 20 years and am most productive on ER accounts where I can create my own templates and Expanders out the ying yang. After 2 months and the worst line counts of my entire career, I had to move on. I do want to point out that PM does have some of the nicest, most helpful staff I've ever worked for! The platform is the ONLY reason I left.
Does anyone have actual experience in the quality of off-shore work?
A physical therapist in my area said they kept a file of the funniest errors they received from the off-shore work. I do believe that most of the hospital staff that get the work back care diddly-squat about quality -- it's probably not read, only filed.
Speaking from experience.. you work all day and make nothing. I also have worked for other companies
on Escription and made a lot more.I just came to the conclusion that they do not pay for headers, footers, spaces etc.. I swear I would work 8 hours and be lucky to make $50. It was my first Escription account so when I changed companies I could not believe it. I make in a few hours what took me 10-12 hours to make at Focus. Dont waste your time. They design it so you dont make any money. What a waste of time working there.
YOu had a bad experience with Phoenix MedCom because you kept making so many errors that your work
couldn't stand on its own. They made threats because a doctor complained about your work week after week. They paid you experienced rates and it wasn't fair to others who could do the job without needing every single line proofed. Doctors refused to have you on their account and you almost cost them one. I am the QA person and I know who you are, and the unprofessional work that you did and your unprofessional behavior. Why malign a good company? Why not just accept it wasn't for you and walk away with some dignity. THey allowed you to do that. Leave them alone.Move on and see if there's somewhere out there that will accept your shoddy work.
Anyone work for Spheris doing VR? Could you share experience, pay, line count etc..
Also, what are the benefits like i.e., medical insurance etc??
No experience, but was told that work is assigned, no pools, and it's still 8cpl as an IC. nm
Anyone with work experience to share on All Type? Choice time once again.....sm
and very happy holidays and merry christmas to everyone out there!  TIA! 
Hepworth Transcription. Any infor or work experience? You can email if you if you want to


What in your experience is the most efficient Word-based radiology platform to work on? nm
RE: What in your experience is the most efficient Word-based radiology platform to work on? nm
I agree with Tasha...I am having a wonderful experience at Keystrokes...plenty of work...
depends on work type, experience, spaces, company, area
Anyone know of a company looking for 13 years experience to work flexible part-time shift
I'm getting my real estate license but still want to keep my transcription job part-time.  I'm looking for a job that will allow me to work about 20 hours a week and still have the flexibility to show a home on the spur of the moment.  Thanks, I would appreciate any info!
My experience exact opposite- Me willing work 6 days, regular sched, 100% QA last review- Company: N
Me: Ready, willing and able to work 6 days a week, regular schedule, 100% QA my last review, on all ESL's doctors.

Companies: No work. All ESL work. All the worst dictators. No work, did I mention that. Don't want to buy new software or any software to help the MT. Ridiculous formatting rules to decrease my line count. Low line count rate. No holiday pay. Have to work holidays.

Your post was way, way out of line. Maybe you work for a great company, SO tell us who it is.

I've tried 10 companies in 10 years, and they were all the same. Pick my brain and make me work hard, hard, hard for ? 150 lines an hour with ALL ESL, poor sound quality, and then don't really want to pay for the 150 lines, want to jiggle and wiggle it down to 120 or less with rules.
Experience versus not as much experience
--same job should equal same pay?...Come back and talk to me in 20 years...
For the most part, old school MTs have a ton more to offer than a newbie, by virtue of the amount that they know. Most old school MTs can do just about any kind of report, because they learned the old way, they used books--Dorland's was a bible--not software and spellcheck, they worked in house, in the environment, they understand things that a new person who has only worked online with their word books, shorthand, macros and software just cant understand.. Why things are done in a certain way... Why it is so important that certain documents are treated a certain way. Why some reports are stat versus others. What you might flag for the hospital and why... When you think you know everything, esp as a newbie, you are doomed my friend.
Also, cont education is something that most old school MTs understand is a benefit for them and a gift to themselves...part of their commitment to themselves and their own education, not a commitment to being a certified MT, it is a personal thing, a standard.
If you don't understand that, I don't know what else to tell you.
Sure newbies can transcribe, it isn't rocket science, but they know what they know, if you know what I mean..(and that's about all they know) if they don't care to continue their education once they are out of MT school.
There's a little more to it than what you have stated here. If you consider yourself an MT machine.. you will burn out sooner than you think.
As a whole.. nice people to work for, decent benefits but the get off/on the system, work/no work,
is maddening. I couldnt pay my bills or even work the schedule I was assigned. They would ask us not to work until work built up in the evenings and I specifically wanted to work days as I have kids etc. It just didnt work out for me but to each his own. It just seems there has to be a better balance in this business that what is happening.
I did speak with my manager. Work was promised. No work there when I needed to work.
I see the reports everyday too, but when I get work it is of bad quality, then there is no work unless I work diffrent shifts. Thank you.
P.S. Not saying they do that to everyone - this was just MY experience
Your experience with them?
All the things you like/dislike.