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Serving Over 20,000 US Medical Transcriptionists


Posted By: Brenyn on 2006-06-13
In Reply to: Keystrokes position.... - Bea

Hi, I was just offered a job doing rad work with Keystrokes. They have been calling me for months with job offers, and they finally came up with something that fits my schedule. Can you email me and let me know how it is going for you?

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Did Keystrokes sell to Transcend? I thought Keystrokes was buying up companies sm
but I heard from another service owner that they sold out to Transcend. Anyone know if that happened?
keystrokes ad..can someone tell keystrokes their banner ad needs a hyphen...quality-minded
Did Keystrokes sell to Transcend? I thought Keystrokes was buying sm

small companies but another service owner told me that she heard that Keystrokes sold to Transcend.  Is this true? 

I posted this down below but meant to post it as a new thread.  Before I apply with them, I would like to know as I left Transcend a few months ago and do NOT want to get back into that mess.

Not only that, but I would MUCH rather work for Keystrokes than Spheris as Keystrokes doesn't

Only Keystrokes. Worked at MQ until I came to Keystrokes. Started at sm
Keystrokes PT, liked what I saw and experienced, gave notice to MQ and went FT. Have not look back since. I had previously worked at 2 hospitals, for MDI, Transcend and MRC until bought by MQ. I plan on retiring here as long as they stay as they are.
No, Not with Keystrokes, visiting friend and using her pc, she got job with Keystrokes
I forgot to change the Name. I do not think Keystrokes is hiring anymore now. Would like some info about Diskriter though.
Ditto, Keystrokes is a wonderful company with wonderful people! I love working for Keystrokes!
I am just not making enough money.  They are a great company though, just ask for a back up account.
Been with Keystrokes staying with Keystrokes

I was there for the promises and guess what Keystrokes is making good on those promises. 

I get vacation time, 401K, and even AFLAC.  My pay is great, always on time as well as accurate. 

I have my main account and have been given back up accounts for which I have been fully trained and am comfortable typing on.  I have great leads, great tech support and plenty of work.

Am I biased???  Yes I am biased.  I am grateful everyday that I was given the opportunity to work for Keystrokes and their team.  I am grateful that my company's owner is a fellow Transcriptionist that goes home at the end of the day and works like the rest of us so she knows what a hard job I have and I know that she is working to make things better for me because unlike other companies I have worked for she understands what it is I do.

Please accept my apologies that you were unhappy with Keystrokes and chose to move on before all of the promises came to fruition but don't begrudge those of us that stayed loyal and are now reaping the benefits of a GREAT COMPANY WITH GREAT BENEFITS, LOTS OF WORK AND THE KNOWLEDGE THAT THERE ARE MANY MORE GREAT THINGS TO COME!

I just want to say Thank you Lee, Jeff, Becky, Karyn, Martha, Annette, Paul and everybody else in the office for all that you do.

Keystrokes does not go by keystrokes, we go by lines. sm
1200 lines per day comes out to 150 lines per hour. Most transcriptionists are able to do 200-250 lines per hour, so this is not unrealistic, nor is it unreasonable. The hospital that I used to work at prior to coming to Keystrokes had a minimum of 185 lines per hour. The service I worked for prior to Keystrokes had a minimum of 200 lines per hour.

I was hired by Keystrokes for clinic work back at the first of June, worked 1 week, and then the account was lost--no real explanation for the reason.  I've been trying unsuccessfully to find out when or if I'll be put on another account since then (over a month now).  Has anyone else had this experience? 

I went with Keystrokes because of the mostly positive comments from this board and others.  I don't want to badmouth anyone, but these actions seem to uncharacteristic of them, and the lack of communication is really taking its toll on me--why wouldn't they let me know something?!! I understand most of their accounts are radiology, and there may be problems placing me on another clinic account, but I need to know something! 

Thanks for any insight--


There has been NO response to emails or calls. Left messages, but no response. Finally gave up. May or may not hear from them again....only time will tell.
How many keystrokes did
 you average in an 8-hour day?? I was told I have to do a minumum of 60,000. I've never been paid by the keystroke before. Don't know if I want to be, either...
You have too much work because the people you hire never get to start working for you...never hear back from anyone after hiring!
Keystrokes - sm
I was not hired by Becky or Karen but by Lee herself...and I have also called and emailed numerous times with no response. Apparently this is the NEW hiring procedure..and I KNOW I was hired, have copies of all my paperwork that I faxed in, and I have programs on my PC. How do you explain that one?
Keystrokes ...sm
Been there, did that...nada, zip, zero, zilch...guess I should take the hint, huh?
That is what Lee is best at....promises that never materialize. Becky is great....it's everyone else that stinks.
RE: Keystrokes
Been there, done that also. No thanks. You become nasty when you're treated that way.

Vacation. Is that the excuse they're using? Do you actually know this person who is on vacation or do you just believe what you're told? Right, teamwork. You haven't got a clue.
Keystrokes here for me!
Keystrokes for me too! nm
My advise is don't quit your job until you actually START working for them....you may not hear from them again and be out of a job....happened to me, and this is not a lie. I was hired, gave notice at my job, left, and never heard from Keystrokes again. Had to find another job. So, before you celebrate your good fortune...be verrrry, verrry careful.
Keystrokes - sm
I am not the same poster as above, and my experience with Keystrokes was getting hired, quiting my job, getting the programs put on my PC and NEVER hearing back from them again. DO NOT quit your present job if you take one with them until you are up and running and are SURE you have a job and like it. The negative posts you read were all from different people with basically the same BAD experiences with this company. History repeats itself.
To Kim from Keystrokes

Hi Kim,

I understand your frustration with all the negative heckling that goes on on this board and your need to want to clarify who you are with your real name.  BUT, I seriously would not post your telephone number, just to justify who you are to a bunch of strangers calling you Lee.  It is way to easy for anyone to locate somebody with a phone number these days, 411.com, google, etc.  You just do not know who surfs ANY site on the net these days and that is a safety risk. 

Case in point, my dear niece is trying to adopt and posted her number & area on an adoption board of all places, for anyone to call with info on a certain agency....it took the police who caught the creep who had stalked her, first by phone, then in person, to figure out where he got the info.  He told them that he just wanted to "help these poor women to be able to conceive the baby they wanted" take that any way you want but believe me, from the calls she got, it was purely sick.

Just an FYI about safety on the internet. Not worth your own to justify to a bunch of hecklers.

It's getting hired the first time that's the trick....
will allow you to do this.  You can quit for the day after you meet your quota.
BTW, they log all your keystrokes too...
and have some castor oil too cuz you're full of crap.
Looking for any info on Keystrokes?   Thanks!!!!
Just wanted to let MTs know about a really great company - Keystrokes. I had decided not to accept a position with them and am staying with MQ, but recently received a very nice email from the president of KS, Lee. I think it is a very refreshing and neat thing when the president of a company emails an MT personally - it tells me a lot about this company. They are truly one of the good guys in the MT world - and I would highly recommend them to anyone who feels like a number or not appreciated at your current company. If things do not work out for me at MQ next year - I know where I'll be going.

Just wanted to let you guys know there really ARE decent companies out there who appreciate their employees even in this day and age - and a big thumbs up to Lee at Keystrokes for taking the time out of her very busy day to write me.

This company is really becoming a force to be reckoned with and I just wanted to give them a big pat on the back! :)
With keystrokes, you have to have
a Lanier Voicewriter or a c-phone.  Some of us don't make that kind of money to afford all that equipment and then keep DSL or cable going too.  Thanks, but no thanks.
Doesn't $1.10 per report seem on the low side?
I would say they are a growing company and could do things better, but they have come along in my years with them, but maybe down the road they will pay some of the health insurance, or internet (both of which are expensive as you know). I do mind the insurance not being paid a portion by the employer, but don't need it right now. Yes, the money is good. The team leaders are good. The only problem is that sometimes they are late getting direct deposit in, which can cause problems, but they seem to be correcting that also now. Would I take a job somewhere else if I needed more benefits, etc? YES I would, but who would not if offered a job with better benefits, more money, etc. Give it a try you might just like working for them. They could do things better, but what company cannot do things better. I have never found a perfect company have you all? Good luck with your decision. Software platform is very easy to learn, no one week of training, etc.
Keystrokes - sm
I find it very interesting that any time there is a negative post about Keystrokes, immediately the KS Management/MTs jump down the poster's throat, and are quite nasty about it, all the while supposedly defending THEIR company. I get the impression that people who work for Keystrokes are very touchy and cannot take any negative comments with a grain of salt. It would seem they are very grumpy and unhappy in some way to treat negative posters that way. Gives the impression that your job may not be all you say it is, or you all have unhappy home lives. After reading the attitudes of people who already work there, I guess it's best not to apply after all. I'd be afraid how I would be treated after hiring. Lots of PMS at this place.
It's so nice to read that someone finally gets it.
Be very glad this happened to you.
They used to have some problems but are now quite a good company - not too big, not too small. They even send Christmas cards!
Only cares about managers...not transcribers
I've been working for Keystrokes for about 2 months.  They went over and above board to help me get settled in, even put me on a different account when technical issues came up, just to make sure I had a job.  I have had none of the bad experiences I'm reading about here.  I feel fortunate to be working for them.  No communication problems either.
No....we're just trying to make sure they don't make the same mistake we did.

What is all this negativity about Keystrokes? I started in Mid-October with them and am quite happy. They are a refreshing change from the bureaucratic methods of the larger service bureaus.  I don't drown in e-mails, I have a lead Transcriptionist who answers questions, I have clear account instructions and expectations. I have been paid on time and accurately. I don't have some middle manager making work for themselves.

Keystrokes is a small but growing company. So, there are going to be administrative growing pains as a result, but I see efforts being made to address this.  I am happier with them than I have been with most other service bureaus.

Keystrokes does not overstaff. They seem to be very careful about taking care of and doing their best to keep their client happy and having enough work for their transcriptionists. I am grateful for the lack of meddling bureaucracy.


200-300 at Keystrokes
Has anyone received their packages yet.
I have nothing at all to do with Keystrokes, but I would say
let the people decide for themselves. What may be a bad fit for one may be a good fit for another. 
What does Keystrokes in Illinois pay per line?
Keystrokes, INC
Hey KS...Do you transcribe radiology with KS?
I have worked for this company for about a year both clinic and radiology.  I love my job and I love it here.  I am an IC.  Thinking about being an employee, but have been my own boss for too long regarding vacations, etc.  I have been a Transcriptionist since 1991 both in-house and became IC for the past about 8 years.
Mine is per line.  Not sure what per report is.  Are you getting 1.45/report.  If so, where?
do they offer benefits for full-time employee?
Definitely Keystrokes for Rad. sm
I have never heard anything about SmartMed but I know that Keystrokes does more radiology than anyone else.
Keystrokes does. I am one but we do not get
benefits or paid time off. I was horrible with saving my own taxes, so it is better for me.
I have been with this company for one year and I love it, regardless what others think.  The owner has gotten back to me whenever I have e-mailed her or called and is always pleasant and answers my questions.  I have had more than one account here if there is a slow period you can have a secondary account.  Both transcription leaders/managers are great!!  I have no problems whatsoever.  I think you would be wise!!  I am very comfortable and feel I can call this place home for a long time.