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Serving Over 20,000 US Medical Transcriptionists

my company is switching to DEP and I

Posted By: anon on 2008-10-08
In Reply to:

want to know if anybody uses the DEP (document enterprise platform). Can you tell me how you like it.  Currently we are using a Microsoft Word based program.  Just looking for some feedback.  Thanks in advance.


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switching

You could work for Webmedx.  They try to keep you doing the same accounts from day to day.  I work there. I do the same accounts on a daily basis. Of course, you can ask for more accounts if you want.


 


Give them a try. Well worth the call.


They are switching over to SR SM
in a short period of time and I anticipate many people leaving because of the decrease in pay that will ensue.
Switching to VR
I worked for a local neurologist for over 13 years when one day he suddenly decided to go to voice recognition and have me come back into the office to help a very incompetent office manager run things. I informed him that I was a MT and not a billing or payroll clerk. I gave my 2 weeks' notice and went to work for a large MTSO.

A few months later I ran into another employee of his and they told me that VR was a total train wreck. He had programmers in the office on the average of once a week to change or enlarge voice plates, etc, etc. He had invested a large amount of money in this contraption and still had no success. In fact, he was losing money because instead of seeing the number of patients he could before when I did his transcription, he, himself, had become the MT, watching the computer screen to make sure it made no mistakes and if it could keep up with his speed. No one in the office had MT experience, so he was on his own. In fact, it got to the point that he actually consulted an attorney to see if he could have the patient sign a waiver indicating that they had given him a complete history, so he could just dictate the patient has agreed that the history he/she has given regarding the current problem is accurate and therefore, he did not have to take up the huge amount of time it took to dictate the actual history given, while editing his VR.

This brings me to the current use of VR and VR accounts. It is a popular speculation that VR will one day replace us all. However, if VR accounts still need MTs to edit and correct, how does that make it a wonderful technology? What would happen if MT companies nationwide, large and small, refused VR accounts. If a doctor or hospital wants to go to VR, then let them go it alone. Do you realize what a disaster that would be in perhaps less than a day? VR would be gone for good. I do not know of any doctors or hospitals that would want to sit and watch a screen to make sure the computer was not making errors. We are enabling VR to take over our jobs. I know it will never happen, because money is always the bottom line, but if we ever want to eliminate VR from our profession, that would be the only way to do it. Unfortunately, however, one day those of us who still wish to work in this profession (and who have not been lucky enough to retire by then, as I will have)will be working with VR accounts, making less money, and enabling a machine to take over what used to be a profession occupied by human beings who could do a much better job.
You're switching to DEP?
I was switched from DEP to DQS and my production drastically decreased. Made very good line count on DEP. What office is still using DEP?
switching from old programs
I posted this theory on the main board a couple of weeks ago.  I read in the court papers for a lawsuit from a hospital that Medrite (specifically) had been inflating lines.  It's an allegation, not proven, but if it's true, that means that transcriptionists on old programs such as Medrite are now experiencing a decrease in DQS because they were getting inflated lines before but no longer.  I worked on MTs before and have noticed an increase in productivity on DQS.  My MTS came out to a 65 cpl count, as does DQS (spaces included on both).  Has anyone experienced a decrease in line count moving from MTS?  So far I just hear people complaining who came from Medrite or cottage.
Switching accounts
I have been working at Webmedx for some time now and have not had any account switching going on. I have my primary account and a secondary account. I absolutely love it here!
thinking about switching too...sm
but do you have to work specific hours and days? I am used to downloading my work, m-f, and sending it back by ftp. do you have to work online through their platform? they sound great, but I am worried about having to work a weekend day. do you work until you meet your lines or set hours? just some questions. you can email me if you want to. thanks for your help. tough decision.
Switching accounts . . . . sm
When hired I was asked to please let them know if I wasn't happy with my account. I think they would rather place you on an account that you're happy with than lose you. It's just a win-win situation for everyone. I wouldn't hesitate to ask to be switched.
Switching Companies
In the last 5 years or so, every company I have worked for has done the bait and switch to one extreme or the other. Whether it was schedule, benefits, position, accounts, etc. They all did it. It is getting frustrating trying to find a decent company to work for.
Do they still pay vision since switching
to TriNet?   The rates went up pretty significantly on everything else. 
Companies switching to VR...

I work for 3 companies currently and ALL of them have in the last 2 months announced that my accounts with them are going to VR.  Two will be using MModal platform and the other eScription.  Every one of them has quoted us a rate of 3 CPL!!!!!!    At first when the first company told us that line rate I was like, no way, that's ridiculous, but then when the other 2 also announced the very same line rate (with absolutely NO negotiation) I was extremely dishearted to say the least.  From my research I was under the impression that 4-5 cpl was the going rate, but it appears that these companies are now down to offering only 3.   


For anyone working on the above 2 platforms, what are you currently making per line and are you able to at least make a decent wage?  All 3 companies are touting well, you will be able to do 3-4 times as much work but the most I've heard tell of is 1.6 to 2x.  Guess they're buying the crap sold to them from the VR software company. 


Switching platforms
I switch platforms back and forth (not as much as I used to because I work on Chartscript primarily and keep busy enough) but I do help out on BT when needed or when Chartscript is slow.  I don't find it difficult at all to switch platforms and maybe I've been lucky but I don't find the acct specifics on these different accts to vary too much where its been a problem.  At one time I had about 12 different accts in my pool but that was just me...I had been burned so bad working for another service that I was terrified of not having enough work.  I don't have the problem anymore.
Working with MQ, but thinking about switching.

Does anyone work for Transcend or Ascending Healthcare systems???  Just wondering if they are good companies.  I am really fed up with MQ.  Just cannot make any money with them.  I am getting tired of working my rear-end off and not making anything at all.  Seems like only nickels and dimes when I get my paycheck.  Anyone care to comment or agree with me or even disagree??? 


Please someone respond to my post.  


Suzy Q


you were scared of switching companies?
nm
Me too. I work in a Drs office, they are switching to
nm
Switching career paths

I switched paths a few years ago, but backwards from you.  I am an LPN, but went back to school for medical transcription.  I have an autistic son who is 15 now.  I left the workforce when he was diagnosed at 2 years old.  About 4 years ago, he was getting more independent and I wanted to go back to work.  My dilema was the child care issue and that is why I chose to study for something that would allow me to work from home. 


I also had been going through personal issues with my marriage and know where you are coming from and how difficult this decision is.  I still work from home doing transcription because balancing the costs of working outside of home (travelling, food, wardrobe, child care, etc.) against the benefits being at home, it has worked out for me better to stay at home.  It was really important to me to be the one to provide care to my son and to be flexible enough for the day-to-day things that usually come up.  My advice would be to really decide what is most needed and important for you right now, and go from there... and weigh the cost of both.


I tuck a little bit away each pay ( whatever I can manage) and claim my utilities and anything I can as expenses on my taxes each year. 


Good luck with any decision you make.


Can't image switching back and forth sm
use this format, use that acct specifics. No thanks, guess must be self-limiting huh.
Anyone switching from IC to FT for MQ - qualify for sign on bonus? (nm)
;
LOL ... I loved switching those little font balls too. sm

I was in Heaven when we got the correcting Selectric -- no more white out, which of course is a major faux pas nowadays.  I still have my old IBM Wheelwriter in the closet -- first typewriter with memory that I used and could store reports.  I thought I had reached the technological edge then.  (smile)


Thanks for making me smile.  Although I love my PC, it is kind of fun sometimes to look back and see how far we have come.


Switching jobs is an opportunity, the door to better
x
Are the Precyse and MQ DQS platforms the same thing? I'm thinking about switching
nm
I started there about a month ago. My two accts are good. Not sure on the switching nm

General question on training vs. switching to production...sm
Does there seem to be an average number of training hours/weeks for most companies before they switch you over to regular production?  Here's my concern:  I started with a new company a few weeks ago.  They put me through one week (40 hrs) of training at an hourly rate and then switched me to production.  I am typing any/all specialties for a total of about 50 different docs who of course each have their own specs along with the two clinics that each have their own specs along with having to learn the logistics of the software along with researching all the new terms I don't know and get used to the docs I cannot understand (yes that sentence was a run-on on purpose:)  My point is, after one lousy week of training, my daily line counts are still so low since I'm learning and reading every little thing still that my hourly rate is literally about $3.50 right now and I'm busting my butt 40 hrs. a week.  I thought companies usually utilized at least a 30-60 day training period.  Am I way off here?  My count goes up a TINY bit each day but not enough to continue to survive on this job. 
True. Most have less issues than the Q, though. I worked there 10 years before switching.
Webmedx definitely beats them. You can trust management at any of these larger places anymore.
Perhaps they took the opportunity of switching to a new platform to slash line counts?
Maybe they figured everyone would blame the new platform and not THEM??
Give them a call. So many people switching companies all the HR depts must be really busy. nm
.

I've been with the company almost 10 years. I know the truth. Hawaii was a company-paid vacation.
.
They do not offshore. The owner's original company was bought by MQ; started a new company, whic
That's about all I know. I would give them a try. They sounded good!
Great company. I've been recommending this company for a long time.
x
Must be a small company. I have never talked to the owner of the company I work for. sm
He wouldn't have time. Why would someone talk directly to the MTSO? Most do not know (or care) about the details just the big picture.
I hope my company flies under the radar. This is horrible what happens to one company sm
after another on this board.  The owners must have very thick skin.  First TT, then Amphion, now Keystrokes.  No one is safe.  I hope everyone takes all they read with a grain of salt.  I have met a few of the owners of the some of the bigger services, and they are all very nice, including those that own Webmedx, Keystrokes, Execuscribe, Medware, MDI and Transcend.  I hate to think how they feel when they read things on here, even though they all say they don't read the posts here and advise against it.  I don't know how they don't read them; I look just to make sure that no one mentions mine.
Maybe QA made the decision, not the company, and the company managers are not aware of it. sm
I started with a company that did the same thing. When I went to the manager outside of QA, she fixed it right away. Turns out that the QA manager had made a decision to do that and had not told anyone else.

It does make sense to do that though. Find out if it is a few days or longer and base your decision on that.

Can we ask which company or at least which state they're out of?

Unfortunately, I am going to be looking AGAIN due to offshore.
or maybe it's really a good company. Give me a break. If a company isn't talked about sm
on here, good or bad, it's probably too small to matter and does not offer benefits or anything at all.
Ask insider if her company is in position to take on MTs from other company who are familiar
:+
Loyalty has nothing to do with it until you find the company for you. Be loyal to THAT company.
:p
Let me know if you pursue this company. I would like to work for a MN company as an employee?
Let me know! Thanks!
Chasing work from company to company - Have any of you ever watched (sm)

5 year olds learning to play soccer?  The ball is in play and no matter what the coahes say ALL the kids go running for the ball.  Maybe we are like that, masses of us going from company to company in search of work.  This company has a new account BOOM here we go.  Now it is out.  Let's go here. 

Yep, I think it is a big game someone is playing with us.  Not a particularly funny one either. 


Why would you want to work for a company with no QA? Anyways the only company that comes to mind is
I worked for in the past which is Medquist NJ Radiology.
Love this company - want to retire with this company...sm
Been with them for nearly 2 years now and absolutely love them. I make my living with them - I don't do this for fun money. I think the dictators are pretty decent - you will always have your good and bad ones. You just have to get used to them. I love the account I am on - been with the same one since I started. They are a VERY fair company to work for.
They are not a Fortune 500 company. They are a past INC 500 company. There is a
HUGE difference.

Just FYI ... the article was in the Rochester Business News. It notes that the person charged with everything was the owner's husband, not Linda herself. It was something that was done at the company that he worked for, not Execuscribe. If their biggest client is going to fill-in reports, I am sure they will bounce back and get something else. I doubt they do not know that it is happening. Any MTSO worth her/his salt keeps an ear to the ground AND has enough contact with their accounts to be up-to-date on changes about to happen, good and bad.

Perhaps you should not be so smug and instead focus your energies on figuring out WHY your customers were able to be taken from you. I hardly doubt that a good business person could be an ex-MTSO because of another service. There is too much work out there.


You can' ask a question directly TO a company. About them, yes. The company isn't going to ans
xxxxxxxxxx
company going to service company or India?
That is a hard thing to be cut back after you are used to that position.  We have a couple of hospitals near here who have turned over all of their work to a Service Company, and one eliminated their department and turned over to India.  I am afraid that the service company may be taking over our work also.  Understand the others kept same pay, but lost most benefits.  Anyone else have this happen to them?
It matters more on the company than the method. Go with a company that does a lot of sm
radiology or it won't matter because you won't have a big check no matter what. Ask them how many radiology accounts they have, if they are overflow or complete department, how long they have had them and do you get a back-up account.

There are very few out there that have good radiology accounts. Stick with the ones that do. I am with Keystrokes for that reason after going with 4 others that kept running out of work.

Small company GREAT COMPANY

Axolotl is a WONDERFUL company with great benefits and competitive pay.  We have maybe 100 MTs but are growing rapidly.


Exactly..company recruiters and/or company owners (sm)
.
Meant every company for every MT, not every company for every company. nm
nm
Started small; great company. Rapid growth; not so great company
First year I was there was like heaven. Then the big growth spurt when they hired managers from another company (that I had run away from before because of their bad management) and let them kind of take over. Although I have no proof it was as though I got 'bumped' by these new people when they came in and I lost a good account, good manager, etc. My paycheck went down every month lower and lower, and it became harder and harder to make my minimal lines. Having any kind of advocate was nonexistent.

It depends on you and what kind of MT you are. Seems to me there are pretty much 2 types...

Sports like basketball where you have the pros who play with finesse, and then you have street players who think it is all about physical strength, period. More and more the physical strength is winning but the art of the game gets lost more and more...

As in this country where there are almost 2 sides now, those with intellect and thoughtfulness, and those who think the only way to be strong and be a leader is to beat up everyone who does not agree with you...and force your will on others.

Suffice it to say in my opinion WMX changed its philosophy of the way it treated employees and lost its heart when it grew, and it was literally almost overnight...

If you are a mass producer who has no care of what it takes to make money, if you are a 'street fighter' then it would probably be for you because you WILL have to fight for everything. Fight for the right account, fight for lines, fight to be treated fairly, etc. If you appreciate MTing for the art of MTing or have any kind of joy for the profession, my guess is you will not make it there very long...

This is happening all throughout the what used to be called profession. Seems to happening all through everything these days. Humanity and heart are being pushed down to the bottom...
how do we work it? Easy answer - work for another company. That happened with the company
I was working for. I would wake up at 4 a.m. AND ON THE WEEKENDS TOO because they needed "coverage" supposedly and I would sit until 9:30 or noon without any work. Sorry, but my rent of $1450/month could not be paid with only $57/day. So I got another job and when I got the equipment and everything, then I quit for the other employer.
AllHealth in GA - Good company, good equipment, any info about this company? (sm)

What type of work do they have?  Any op reports?  Appreciate any info. 


Why not? It is either this company, MQ (most of the time) or another company.
If you don't like it, don't read.  That simple.
But they own the other company and it's a big company. Why would they then start
a competing company in the same state? What do you think they are up to?