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Serving Over 20,000 US Medical Transcriptionists

The people who call me from India are AM

Posted By: another voice on 2005-07-26
In Reply to: I have.... - desertflour

ALWAYS polite, agreeable, call me "ma'am", say please and thank you, etc.  They at least attempt to seem concerned with what I need from the company. 


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That puter with a D is OK if you don't have to call (India) service n/m
 
America Online has a huge call center in India too.

Yes some crappy India people get this work
But I think it is also a great opportunity to keep this IN the USA.
Maybe people in India who can't speak English? nm
..
IMO, anger toward India and its people is misplaced. sm
Refocus your anger, if you must experience it, toward the system here, which values cheap labor over accuracy.
People know not to call me
on Monday nights.  Can't miss a minute of it.  I think it's best show also.  Poor Edgar! 
I'm not defensive at all. I think people who call
others fools because they can't appreciate humor or don't like their views are the people who are missing the point and can't see anything but their sorry situation. When you sit in judgement of others from your high horse of course you can't find humor or anything else.  Really get over yourself or crawl back into your imagination where you are queen. 
ANY MQ SE PEOPLE GET THE PHONE CALL YET?

What is this all about?


Here we go again. You call other people liars because YOU can't do

what we do? That is just not very nice. Think about what you've said!


I do acute care. I wouldn't touch clinic work with a 10-foot pole, because I'd starve. Operative notes only, but for four hospitals in one state and one hospital in another state. I don't usually check my line count every day but I can tell you that I do 150 minutes in 5 hours just nearly every day. Rarely do I work longer than that.


Please be nicer to people who have come here offering to help you. I'm not selling anything and I never was sure the OP was, but every time this subject comes up, people come and try to help, only to be called liars and scoffed at.


I hope I don't get myself banned from the board for this, because I'm telling the truth.


No I don't call people from the internet...sm
Never really thought about it.
Funny how people call you 'racist when you

Ever call people you meet online?

 


I feel a little weird calling someone that I met online.  Yet several people have left me their phone numbers to call them just to chat or some ask me to IM (instant message) them.  Are they too trusting?  Am I too mistrusting?  It just feels weird to me.  I am on my own.   No kids or anything.  Soon to be 45 years old.  So I guess maybe that comes across in my e-mails that I am lonely and they are just trying to be nice.  However, I would prefer just to leave a message on the message boards like this one or send an e-mail.  I guess I want to know if others are exchanging phone numbers over the internet and IMing people they meet over the internet?  The people I meet are usually people suffering from autoimmune disorders or people in chronic pain.  They are usually responding to a message I left.  I can't do anything about this condition so I try to focus on others and offer whatever words of encouragement I can over the internet to those suffering.


 


 


 


call credit card people immediately
and dispute charge (the back of your bill should give you the procedure on this) WRITE down everything you have done for the record. Yes, you absolutely must contact someone who knows something at hotel.com and be sure you contact the Atty General of your state and the state where hotel.com is headquartered, not to mention the BBB. Hotel.com has just got a load of bad publicity - don't forget to point that out to them. They also need to reimburse you for any charges incurred.

Be sure to keep a paper trail...emails will work. Good luck to you.
People may call repetition of this thread 'boring', but - sm
I think it needs to be repeated over and over again to anyone who will read and/or listen, in order for this truth to finally sink in. Many of us seem to have been brainwashed by the industry's rhetoric about a 'global economy' (i.e., lowering of living standards in the US?), and 'that's just how things are, now - get used to it.') I think the future of MT as a US industry, as opposed to a purely offshore, sweatshop industry, depends on this message getting out there.
I totally agree...how old are we to call other people stupid???
Give me a break...we do not go to school for countless number of years and just because we have to correct a doctor's spelling on certain things, doesn't mean we are smarter than they are...give me a break...if you were expecting to making 75,000 in this field you made the wrong career decision...how about a little bit of respect for a fellow MT...
oh sorry grammar police...but you did call people stupid..
that was not taken out of context
Same people who properly call the bird African GREY
.
INDIA, INDIA, NEWBIE LOOKING FOR INDIAN-OWNED COMPANY-FORGET AMERICA COMPANIES HIRING NEWBIES!!!!
Our country sucks when it comes to teamwork.  My experience is in hospital transcription and 95% foreign dictators.  Most of my dictators are from India and surrounding countries.  Give up you all, India is already way ahead of us!
Used to think we were using India, but now realize India is using us for our med. info, jobs,
:{
if you live among trashy people, low income people, people w/o goals or direction,
content to just get by, you by default become a part of a group. "people" have decided to group trailer people as trash. that is because there are enough people in that group to earn the title and even if you aren't trash, you are categorized by others. did i think i was trash in lower class neighborhood surrounded by people who drank and fought all weekend? no but i knew i wasn't staying and did not try to pretend that all the fools in the neighborhood were just nice folks who ended up where they were because high horse snobs deemed their neighborhood low class. people for the most part live exactly where they belong because they don't want to educate themselves, they don't mind "trash" around them and they don't want to be bothered trying just a bit hard to extract themselves from that world. they justify everything to themselves i guess saying everyone who doesn't like their lifestyle is a snob and the comedians (Jeff Foxworthy/Chris Rock, etc) who make fun of them are just ill-informed.

As for me, I fought hard to get out and don't even want to look back. It amazes me people stay for generations.
got the "phone call" -- get this, MQ has hired a bunch of telemarketers to call all of us to

we received our "incentive packet."  They don't even have the wherewithall to contact us personally.   These are temp-agency hired telemarketers sitting around a boiler room making sure we're reading our mail.... told him it don't pertain to me because I've been demoted from FT to SE.... He said, "yes, the letter is vague, but it does pertain to FT as well as SE...." yeah right, we'll see.


*70 will disable call waiting unless you are expecting a call and want it on (nm)
x
On-call requires on-call compensation by law
This field gets more disgustingly grotesque daily.
Call me, call me anytime.
I'm waiting to hear back on a job.  Call me!
Call KS and call your bank. Why ask here?
.
If they don't call you within 15 minutes, you should call them. There
is no excuse for leaving you sitting by a phone all day. At the very least, an e-mail explaining why the delay. If this is the way they train, how do they pay. Do you really want to work for a company who thinks so little of your time?
so many people was wishy-washy nowadays...love to see people make
a stand for what they believe in...

it is kind of wierd those statements have to be made in the first place but guess we are an ever-transitioning country and are still young. so many different beliefs yet not much tolerance.

I found your post respectful, and right on as to how you feel. it does not seem that difficult to sift through to read and respond to messages someone might not care for...
Just remember that it is not the people on this board who short changed their people and ONLY after
caught did they (after they were suied) make an effort to look good by sending out these checks. Now, think about this--had they done this many years ago when they short changed everyone, that would have been honest. Does it not bother you that only after they know they are under the gun that they are doing this to try and make themselves look good?

I used to work for MQ and I used to like what I did. I never can say I really liked the people that I worked with, but I really think they had some of the best accounts that I have ever come across in the MT industry. I loved working the major teaching hospitals that I did, but that certainly does not mean that I enjoyed being cheated out of pay.

So chill already. People have been cheated, were lied to, and only AFTER they got caught have they tried to return some of the money they robbed us of (as well as cheated their clients).

We all have reasons not to be happy with this company and you go off on us because we are complaining of things like small refund checks of a penny or a few cents or a few hundred dollars and NO WAY to even check to find out if this is correct?

I am sorry you are unhappy all of us thinking that there is still a dead rat in the cellar, but there is still a dead rat in the cellar and nothing will bring the dead rat back.

I would hold no love for a company that I know willingly cheated the very people who helped THEM make money out of their hard-earned money.

Go take a deep breath and think about that.
My people skills are just fine. I just want to hire people who want to work.
I've not been ugly, I've asked questions, legitimate ones.  Please tell me what is wrong with that.  This site is not just for MTs, it is for QA Editors, Supervisors, Service Owners, there's even sections for Billers, Coders, and Nurses.   
rude people? I would take good pay over polite people any day
Besides that they have never been rude to me and I have been here for almost 2 years. What do you consider a bad account?

I know my account is a little tough, but I am used to it. I am tough!
Rude people? I hardly think so. They are some of the nicest people I have ever worked with. sm
Not just management, but QA as well. No one is rude. They are a very understanding staff. There is one account that is hard but all it takes is getting used to it. Once you are used to it, it is no harder than any other ESL account that you would do anyplace else. I have heard all these things about TH from the archives and I have yet to come across rudeness or any kind of thing that I have read about in the archives. I would definitely pursue them if I were you. I think you will be pleasantly surprised.
2 people to do that amount of work, is she nuts? More like 20+ people - nm
x
If it is in India next
x
india ads
You are right ... and I cannot imagine that these are even remotely sanctioned by MTStars mgmt. Will await their input before jumping to conclusions.
How about it is all going to India???
nm
Why yes! It's very hot in India. (nm)
x
india
not sure, but if you were on the national do not call list maybe this would help?? since you do not know where they got your name from it might help. I am on that list and have not received any calls solicitating, selling, etc. thought this might help.
EMR/India

I am sorry to hear of your loss.  We might as well  face it, this industry is going to the birds.  I have lost four Docs because of outsourcing to India.  It is a shame that the Docs have to find a cheap way out because of all the overhead, malpractice, etc. that they have to pay.  I have been in this for four years and I thank God that I have 12 years doing medical billing, for which I am going back to school to do coding.  There is no job security in this industry, you are treated like dirt, you do not get paid on time and not treated like an employee should be and now EMR.  What is next?  Robots to do patient care?  Good luck to you, but I feel this is just a little wakening up call to all of us that things are changing and not for the good.


India MTs
Where did you get this info that there are more CMTs in India than here in the US? Just curious. Thanks
India
Most of these people, at least at a company I worked for, work 2 shifts every day - company paid for them to get their CMT.
India

One of the reasons there is still such poverty there is that India still has the caste system.  While becoming more westernized has improved the quality of living for the majority of Indians, those in the lower caste are not allowed the same opportunities.  They live in squalor without running water, food, education, etc.


India
This is very disgusting! How are we to compete with $500 a year. If India is so great why is it that they hire Americans to edit this crap all the time??? These companies do not understand you get what you pay for just like everything else in life. It's all about saving the allmighty buck. This is exactly why I and I'm sure others out there do not work for any company who offshores!!
Why India?

Interesting article in "The Record".  Would love to hear opinions on this. 


http://www.fortherecordmag.com/archives/ftr_08062007p6.shtml


I believe Jax is in India, right?
x
India and CMT

Please tell me they are not only undercutting us in pricing, but they are also getting  a break on the CMT exam?  I am "saving up" to take it! – see below from MT India


 

"Moreover, with an aim to encourage experienced medical transcriptionists in India to align with global standards and broaden their career avenues, Prometric & AAMT have also announced a special price for the Certified Medical Transcription (CMT) certification exam, which will be available for USD 150 (reduced from previous available price of USD 275)."
India
I agree, the India thing may be part of some of the problems I have noticed lately. Things are in a bit of an upheaval. Certain accounts that were said to have been largely off-shored now seem to be back here and always going out of TAT. The one I'm working on now is like that, and I wish it would stay here because I like it a lot.
no - that's how they say it in India


Probably the one in India.
nm
From India
Me too, about a year ago, but mine was from India, what nerve.
From India, of course! SM
 What I can't figure out, if WE can't understand the lot of them, how did they ever get through the recruiting/hiring interview and application process, and how to they communicate with their peers and patients?  Via interpreter??
Me neither whether that be here or in India..

I'm not real sure I see your point. 


I'm not being difficult.  I just don't understand how a fire would cause companies to not outsource.


There were fires in California.  There was a hurricane in Texas.  I am quite sure these two disasters did not spare places where medical records are kept.