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Why only emailing you for answers, why so secreative?

Posted By: Natalie on 2008-02-25
In Reply to: Anyone who has worked for Milner in the past, SM - GaMT

NM


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Emailing everyone
You go!! Don't forget Lou Dobbs...he loves to talk about the evils of outsourcing...this would give him LOTS to talk about.
Try emailing QA sm
I was off QA after about 3 days.
I would like to know also, why emailing you?
This is what this board is for, to post so others can see and make decisions on places.
Maybe try emailing
I would try emailing again and checking status of what they are doing. I know they were very busy with a lot of applicants. Wouldn't hurt to just get your name out there again and email to see where they are at.
Maybe instead of emailing...
If you have a phone #, give them a call and hopefully you'll get someone to talk to and get some kind of explanation.

I think I'd be a little concerned because, as KYM points out, you're not getting a response from more than 1 person/department.

I'd definitely be polite but proactive and find out what's going on.

Good luck :-)
as far as them emailing me...
I've had 2 companies tell me they were interested and wanted to set up an interview date, then heard nothing after I responded so I can't help but wonder what will happen with any other company from now on.

Testing was on the typical mttest site-real easy. I don't know if I'm supposed to mention what specialties I had on the transcribing part, but I had 4 files that were actually pretty good.

I saw 2 old posts about them before and it just mentioned that people were happy with them. I didn't see anything negative.

Sorry I can't give any work experience with them. Good luck to us and anyone who applied though.
Would you mind emailing me?
I'd like to reduce the hours I work and/or pick up another IC job.  Thank you.
Emailing daily log........ sm

Do yourself a huge favor.  If you don't have a scanner, buy one!  I keep a handwritten log and at the end of the day I just scan it into an email.  You certainly don't need another screen to contend with. 


would you mind emailing me.... TIA nm
x
Do you mind emailing me regarding
Are they very strict on the requirement of having 5 years experience as an 'editor'? I have been an MT for 8 years but have only edited for a few months.
Would you mind emailing me too... sm
I've been thinking about applying there myself... thank you.
Try emailing or calling your former STM. nm
.
No communication? They are calling and emailing me
/
Allegiant MT - Would you be interested in emailing me?
I'd like to ask you some questions.  Thanks
Why don't you call your manager instead of just emailing? nm
.
Good luck with emailing that one
like a 12-year-old IM'ing her pals. How professional or NOT.  Unfortunatley this situation is not isolated as there have been many before you and surely will be many after.  No no communication, no nothing.  Some of us were just smart enough to get out while the getting was good. 
Hey shortcake, would you mind me emailing you about JLG?
nm
Fatcat, I just tried emailing you, but it came back.

Could you email me, please?  Thanks! 


They contacted me within 30 minutes of emailing my resume!! nm
x
Did any of you try emailing or calling D herself? Perhaps things have changed sm

since I worked there, but it used to be you could talk to her and she would listen and make things right if she could.  Maybe she is not as much involved in those things anymore and it is mostly C handling things.  It just seemed worth a shot.  It is sad to see so many people unhappy and scared for their livelihoods. 


Good luck. 


Have you tried emailing Instant Text tech support? sm

Sometimes if it doesn't work exactly perfect they can send you a fix to make it work. The link is on their webpage somewhere and they have a forum where you can search, too.


Only took 5 min & my post re:dont waste time emailing
.
Answers
They do overstaff with incompetent people, run out of work, then lose accounts to other companies. They didn't care if I starved, so I left. My accuracy rate was near perfect. Don't know what their problem is.
Well that answers everything!
..
answers
Software is free, yes they have a word expander. They do not, however, pay for spaces and it is based on a 65 character line. The manager I spoke with and the hiring person were very very nice, but the training lady was extremely rude, short, and acted like it was just killing her to even set up training. It was because of the training lady I didn't accept the PT job with them.

Their benefits were okay as well.
Answers
Yes. I have a fairly steady supply of work. I haven't run out of work in a long time. A few years anyway. Sometimes it's low but I haven't completely run out.

As far as flexibility. They are pretty flexible as long as you don't abuse it and let your team leaders know what is going on. If you have to leave in the middle of a shift you should let them know when you are leaving and when you will be back.

After all, they still have to cover STATs and when someone isn't working when they should be, they will have to scramble to find someone to do STATs when they come up.

Unfortunately, they are tightening the reins a little bit on the flexibility because some people abuse it. I haven't had any trouble though.


Some answers for you.
StenTel is a franchise organization. Someone buys a franchise from them and then run it pretty much as they choose. When I worked for StenTel out of Springfield , Massachusetts (who designed the StenTel system and then began the franchise), the pay was low and work sporadic. I don't know of all of their franchises offshore or not, but if they do, then you can bet the work will be only the very toughest reports and nasty dictators. The office I worked for only hired IC status, but like I said, each franchise is run differently.
Answers
No equipment rental fee - new Dell with flatscreen (nice equipment) and they provide foot pedal.  Need DSL or cable - they do not reimburse.  All internet based.  I do acute care, so don't know about radiology.  Line rate for acute care is not the highest, but there is a good incentive.  I believe the pay is biweekly but not sure (I am an employee of the hospital through Diskriter, so I get paid directly from the hospital and pay dates are different).   
Some answers -
Part-time with them, I believe, is anything less than 32 hours. I don't know how they handle IC, but would venture to say they would not require anything of you the Dept. of Labor would frown upon. There are 2 platforms, one is Merit (very easy to learn and user-friendly); the other, I believe, is ExText, but I don't know anything about it. I do not know of ANY account they have that uses VR.

HTH. Good luck.

answers
I am new to the company, working on neuro, Touchtype platform, and seem to be pretty slow due to entering demographics, switching from screen to screen to enter and find information such as doctor name, patient number, etc, etc, etc. I was wonder if Vscript was better and it sounds like it is. Maybe I should ask them about that.

Are you on the east coast? I am in OK. Kinda' rainy here today.
answers

My supervisor is in Louisville.  My account is in California.


I've never faxed anything to them so I don't know if they have a fax #.  I pasted my resume in an email and sent it to them.


Good luck.


Two answers
Deventure - you don't buy anything. No contribution to retirement. No bonuses that I am aware of.
Thank you for your answers. Do you sm
happen to know the name of the platform (the software program)that is web based or what your Expander is called? Thanks. I am making up a list of maybes.
MORE ANSWERS
Precyse - OKAY

MD-IT - ?

OSI - OKAY

DDT Arizona - ?

TTS - NO PAY

Zylomed - ?
Answers

Precyse - OK


OSI - Absolutely NOT!!


All the others - Have no idea.


a few answers
Most of the stuff you have already read probably still holds true. Spaces are included in pay, headers are not. Pay depends on if you work part time or full time and your experience, etc. As far as I know, all accounts are acute care and they also have radiology. No set schedule, you just commit to a certain number of lines a day and you have to finish them some time during that day.
Answers for you...sm
5 cpl for editing. Very user friendly. The program counts lines and you can check this at any time.
no answers
I worked for OSi for a time, it has been a while now but I did notice that it was harder than heck to get lines there. I would have to type over 50 reports (clinic) to get my line counts in, at the company I am with now it only takes 20-30 reports to get my lines in for the day. I heard people say it in the past but when I asked questions I never got answers. So, needless to say I no longer work for OSI
Answers
Keystrokes:
1. Unicare

2. Depends on account (I use Meditech)

3. YES!

4. 1200 lines a day, 0.095 per line.

5. Very, very rarely. I have a back-up account but have only had to go to it twice, and once because they asked for extra help.

IMPORTANT TO ME: They do not send work out of the country. They care about their employees. My checks are correct and on time via direct deposit.
Answers...

Your current employ will remain as is.  Always tossed around to different accounts.  I have worked for another company (neither one of the aforementioned) and have never even been trained on a secondary account, let alone 9 or 10 others.  There is money to be made!!



answers
When I worked there, the account I was on the demo information was almost completely filled in beyond the date of the exam, but yes, that is what is meant by too much demo info to fill in (pt. name, date, time, dr., etc.).

She's a great person to work for, Emdat is pretty easy to work in, and I think you could make decent money there as an IC if you wanted too, by using normals and a short-hand program, although the pay is on the low side, IMO. I went with my higher-paying second IC job because my MTSO offered me full-time work and I didn't really want 2 jobs at the time, but I'd go back if I needed too.
more answers
Their new platform leaves much to be desired. We can't look at old reports like we could the old system and as of yet can't even check line counts throughout the day. They are supposedly working on getting the line counts to work with the new platform AnyModal Edit, but they have been saying that for months. Right now they email us line counts the next day, but they are accurate. I was more productive on their old platform of CTS - so basically not terribly happy with the new platform, but it could be worse.

They are an honest company. Pay is accurate and on time. They aren't for everyone, but are worth giving a try in my opinion.
MDI-MD answers
I've been at MDI for a little over 3 years. My accounts have had a slow period this summer but not so slow that I could not meet my line commitment most days. You commit to how many lines you want to do in a day and can do them any time in a 24-hour period so you can't get more flexible than that. I've always been treated with respect by QA. I think the website says MDI pays 9 to 11 cpl. The only con would be on some accounts you have to use a C-phone or Lanier and need unlimited LD.
answers for you
Pay usually starts at 8 cpl if you need bennies, 8.5 cpl if no bennies.  Not sure about shift differentials, as doesn't apply to me.  Incentive for over 6000 lines a week is 9 cpl for only those lines over 6000.  PTO starts at 12 days a year, to be used for sick time, vacation days, anything.  They just started using MModal for their software for both typing and editing speech recognition jobs, it is okay, I thought the older program was better.  Can't see old reports now.  Have to copy and paste demographics, don't get paid for those.  Report you see is what you get paid for, not Word-based, so doesn't look like the finished product.  They use ShortHand v.9.  New software is very, very difficult to be productive on and a lot of the MTs say they can type faster than they can edit the SR stuff.  They are still working out the pay scale for SR, so now it is average hourly of what you earn straight typing.  I think their okay, sometimes communication is poor.  I would say they have to be better than MQ from what I've read.  One advantage is they are flexible if you need to come on early, leave late, make up time earlier or later, different day.  I would try them before leaving MQ though, they are looking for PT nights and weekends, might get you in the door to know if you like them or not.
Okay, thanks. That answers all my ?!!!
nm
answers
Medware. Dictaphone Extext is easy to learn and easy to use. No multiple screens to enter data. Very little downtime. Tech support issues maybe once a month or two but not often. I can fix many of my own problems, maybe once a week to reboot, etc. Lines average 275-300 on good days, sometimes around 200-250.
Answers
Base rate depending on experience, plus incentives for evening and night shift, weekends, QA incentive. Also we have a tier system. The more you type the more you make as you fall within the different tiers. We get 1-1/2 for holidays and overtime.
Answers...sm
I have a primary account but also trained on one other for secondary. There are a lot of instructions to keep straight on each so they don't overload you with too many accounts. Yes, I got a lot of feedback during training until they were ready to turn me loose without having everything proofed. (Maybe 2 weeks to a month, can't remember for sure.) In the meantime they would send an update about everyday highlighting the errors you were making. It did take me awhile to get my lines up just because I'm on the slow side because I don't want to rush and make mistakes, but I work enough hours to make the minimum line count for the pay period, so they've kept me around. The first month or maybe 2 you get paid hourly because they know your lph won't be that great starting out. I don't know about the insurance because I'm part-time. I know they offer health, dental, and now vision but I don't take any of them.
Answers
How many hours do you have to work to make the minimum lines for part-time? Was it hard to remember all the demographics?
Some answers
So with TT, what should I expect starting out per line? I believe they start at 8.5 cpl, with incentives for 2nd and 3rd shift and for weekends and production.

Can I set my own hours? You can choose your own schedule, but you must stick to it and notify them when you need to make a change.

I read something about 35 hours and 6,000 lines per week, no schedule, you just turn in what you worked at the end of two weeks. Is this correct? You have to work 40 hours, 5500 lines for full-time to qualify for benefits.

How often do you get paid? Every 2 weeks on Monday, DD available.

Is there always work? I have yet to run out.

Do you almost always work on your primary account? Yes, I have not yet worked my secondary or tertiary account.

Is there a lot of ESL? Is there a way to get rid of the ESL job if you can't do it, unable to decipher (such as abandon)? Depends on account. ESL is just part of the package no matter where you work...some hospitals have more, some less.

Holidays, I read you work 3/6, alternating years. Is this correct? You work 3 holidays a year. You have to work either Thanksgiving or Christmas as one of the 3. If you work TG one year, the following year you must work Xmas.

Is it time and a half when working on holidays? Yes.

Benefits? How good are they? How cheap are they? Benefits seemed reasonably priced with several options available. (I was quoted about $134 for emp+child up to $236 (i think it was) depending on which plan and which options.

PTO? How do you accumulate this? 11 PTO a year.

Finally, would switching in your opinion be a good idea for me? Depends on what you are looking for.

Thanks in advance for any advice or opinions you can give me. I appreciate it.
more answers
When you need to notify them, do they usually allow it? Can you do it only a day or two in advance say if something important comes up and do they usually grant your request? I think they are pretty accommodating when necessary.

Also a question I forgot to ask in the OP: Do they send you a free computer or if they charge, how much is it? I believe you have to have your own computer, no charge for the software downloads, they send foot pedal, speakers and headset.