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winscribe and sound quality question (sm)

Posted By: SP on 2006-08-16
In Reply to:

I presently work for a company that used to have the hospitals call into their own in-house Dictaphone system.  Recently, we have switched to using Winscribe and I notice that the sound quality has deteriorated.  Why would this be?  I'm not familiar with Winscribe or how it works so I'm not sure if the work is being re-recorded from the original Dictaphone system or what.  Any thoughts?

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Winscribe is fine where I work. But if a mic is malfunctioning, sound quality is suboptimal.
That should be Winscribe has the best sound. Not Dictatphone. NM
best sound- WinScribe Dictaphone Transnet-NO- see inside
Best sound is Winscribe. Google it. Has excellent, excellent sound, far better than Dictatphone ExtText (see below). Has demographics that are with the job, however I don't know if it has a way to make the demographics automatically download into a document--- my company does its own programming for that. ? May be ask.

Dictaphone ExtText is tedious, tedious, tedious. I don't know why people like it. And the Expander that comes with it is poor, very few features that typists would use and a some that work against you-i.e. it won't capitalize an abbreviation you have put in, even if you type it in caps. I worked on it twice, 5 years apart, and they NEVER upgraded the sound or other features to make it more MT-friendly. A company that puts SO LITTLE EFFORT into their product for the end-user will never get my vote! My input, my opinion.
Can you tell us who this is with the bad sound quality? nm
sound quality

I'm totally with you!  I used a Lanier station for the first 15 years of my career and the sound quality was superb compared to the internet dictation.  One thing you might try, if you have not already, is to make sure your speakers have a tone dial.  Lots of these companies provide speakers that only have a volume dial or they want you to plug right in to the PC but there is no tone setting on the voice program.  Turning the tone to high helps un-muffle the sound.  Good luck!


Sound quality may/may not be the
the wav player but your sound card.  You can get a new sound card or you can get a USB thing and bypass the sound card.  I'm not sure exactly what the thing is called but the one I have is by Turtle Beach and is called Audio Advantage.  I got it at Best Buy for about $30.   You can Google and read about them.  There are 3 different ones to choose from.   I didn't think it made a huge difference, but I went on a working vacation once and didn't bring it and realized how much difference it did make.  You can adjust all kinds of things on it, which will be a trial and error thing for you.   If you have Win98 or less you can't access all the features though. 
sound quality

I have had a couple of at-home jobs in which the dictation was received by phone line.  Is it true that the sound quality is better this way?  I am currently looking for a new job and wondering if dictation via internet will be a rude surprise in comparison.  Appreciate any comments.

Sound quality.....MT : QA
This is an excerpt from a post from an MT some while ago and I AGREE 100% WITH IT:

'Is it me, have I totally lost it, or is the sound quality on the QASAR playback FAR better than the quality on the original job?

Last night I had job after job dictated by a gal who mumbles, speed talks, fades in and out, rattles papers, and it sounds as if she is talking through a shoe. I listened repeatedly. I had my husband listen. I even stuck the headset on the cat to no avail; none of us could understand her as she rattled off study meds.

This morning I check QASAR and while QA couldn't get everything she said either, the sound was crisp, clear, and sharp as a bell. I find this very frustating. If the sound on my end had been this good while I was transcribing I could have gotten the majority of these blanks and saved QA some work.'

I think the sound quality is not that great.
Laptop sound quality
I am looking at purchasing a Dell Vostro laptop but I have heard the sound quality with headphones is poor. Does anyone have any experience with the Vostro? Thanks. sz
Laptop sound quality
I am looking at purchasing a Dell Vostro 1500 laptop but I have seen reviews regarding poor sound quality when using headphones.  Headphones are a must for me.  Does anyone have any experience with the Vostro?  Thanks! sz
I don't find less quality getting my sound - sm
through my home PC. In fact, it's digital, and my phone is analog, so I think it's better. It can be altered further with different headphones, too. Of course, I still do sometimes get some pretty bad dictation quality sometimes, but it apparently comes from the equipment at the dictating hospital.
I have no problems with sound quality...

so I think it just depends on your equipment/platform/specific hospital, etc.

Integrated Sound quality

Hi.  I'm looking into buying a new computer from Dell, which has the integrated 7.1 audio.  Does anybody use this?  Is the sound quality good enough or should I think about adding a Sound Blaster card?


Don't know if you can, but the sound quality is sure to be atrocious. Gets worse with every
Think this has been discussed before, but the sound quality will probably suffer if you do it. nm
Sound quality is 10x better than Express Scribe...sm
The settings are not as complicated either.

There are no preloaded files. You download your own files. I transcribed actual voice files using the trial version.
I usually tell them about the poor sound quality and if it is not rectified I quit! nm
Absolute worst quality sound files in my
20 year career, the worst ESL dictators (and I currently do about 95% ESL), horrible management, system not user friendly, technical support a joke, .....   I wouldn't wish this company on my worst enemy.    Don't know anything about the other company, though several recent posts about them don't have anything good to say. 
Excellent sound quality and just leave me alone to work! nm
Poor sound quality, looking up proper names, sm
switching from one account to another, not enough work, repetitive stress injuries, accounts continually changing they way they want things done, uninvited guests, slow ISPs, inability to get broadband, accounts having server problems,lack of proper reference materials at hand (meaning MT word books and dictionaries), relying on Google 100%, visiting this and other boards, chocolate cravings, food cravings, extreme boredom, extreme fatigue, delirium.

All I ask is for clearly speaking dictators and good sound quality and I would be a
I have no problem with the sound quality using Express Scribe.
There is a new version of ES available for download and you can improve files with their special audio processes. Bytescribe wave player is expensive (compared to free with Express Scribe) and ES is more versatile, IMO, having used both. ES will play a wide variety of file types, including .dss.
Depending on sound quality, lookups, fill-ins, ESLs, that's
Hahah!a! Funny typo: not quality 'scAre', quality 'scOre'. LMAO!...nm
I think that depends on the quality. Do you honestly think there is good quality just throwing every
MT on any account like they are. I also think QA has been told to not waste a lot of time on blanks so I think the hospitals are getting a lot more blanks. I certainly have more when I get in a hospital I dont know and they talk 100 miles an hour.
I thought quality was a given. Speed and quality are not mutually exclusive. sm

I maintain 99% accuracy above on my reports.  However, the original question was regarding personal preference, and I have stated mine, and I respect your opinion as well.  :-)    I do think if I was working in an office or hospital setting, the setup you mentioned might be more profitable in the long run.  There are too many interruptions and such when you have other people running in and out, phones ringing, etc. 

I doubt that anyone but me really cares about the lines per hour it takes for me to do a report.  They just want an accurate report in a timely manner.  I take pride in my work, and would never just slop something out for the sake of the almighty buck.   And, as an added incentive, I work for 2 companies, and one of them has my name on each report.  I don't have a problem with it, but I did think it was a bit unusual at first.

Oh well ... I must confess that what I'd TRULY like is to be paid lots of money to just sit and play Battle Phlinx on Pogo all day long, but as of yet, no such luck.  

Anyone here use WinScribe?

How is it to work on?

Winscribe is not my fav!
I find the sound quality on Winscribe to range from horrid to decent ... usually somewhere in between.  As some authors are consistently worse than others I believe it may have to do with the recording devices on their end, or their recording environment. But I don't really know enough about "the other end" to say one way or the other.  I am getting ready to go to a C-phone account so thrilled to hear that the sound quality is better there!
has anybody used Winscribe before?
I'm new to using it and am noticing some sound-quality issues.  We went from using a Dictaphone C-phone to Winscribe and there is a BIG difference in the quality of the voice files.  There is hissing noise behind every dictation and with some the hissing and scratching noise (like a poor phone connection) is so bad the dictation is like Swiss cheese.  Anybody else noticing this or can give me a heads up on what might be going on?  I know it's not my headphones because I've gone from tons of cheaper sets ($30-$60) to an extremely expensive set of Bose Quietcomforts and even those aren't helping much.  TIA
Does anyone know if there is a spellchecker that will work with Winscribe.
Winscribe.. nm

Has anyone who has had Winscribe for their work ever encountereda a problem where it kept saying that either the URL was incorrect or to check my internet connection.  I cannot find a solution for the life of me. 

Where do you work that you use Winscribe?--nm
Why does my Winscribe window

disappear between every radiology job (and that means at least one hundred times a day)?   It falls into the abyss known as the margin.  I have to minimize all other windows for it to peek from the corner where I can grab onto it and drag it back into view...arrrrgh

Long difficult day I am having...

I like winscribe except for one thing(sm)
We are not able to see all the work that is available to you in any particular hospital.  (We used to but this feature is either no longer available or has been disabled.)  I don't want this feature to cherrypick but it helps when you're at the end of your shift.  We used to be able to see what was coming up and how long the report is.  The way it is set up now we just have to click on the "next job" function and hope that the report is short enough to be finished before the end of the shift.  There doesn't seem to be a way to return a really long job to the pool, either.  Once it's downloaded to us it's stuck in our cue so we either have to work extra to do it (not a problem if the report is reasonable length) or send an email to have it manually unassigned.  Other than that, I find it's a great program.
Winscribe problem
I am having the same problem, did you get yours fixed?
winscribe dictation

My company is currently using the Winscribe Dictation system.  Its quite pricey but overall it is good.  You can set it up to do most anything. 

Job id#, dictator, type of report, etc and you can also put a spot for chart number to find things easier.  I just wish my docs would use the PC dictate part, as its less combersome then punching numbers on the phone, but overall it is a good product.  Just be sure you get it from someone reliable.

winscribe pedal
We use Winscribe, all you have to have is a USB or 9-pin. Then once in Internet typist under options you can choose the pedal that works. They give several options.
anybody use RIS and Winscribe in tandem
I have been using these programs now for 8 months and I like them, but I need to know how to work some of the functions better, so as to minimize mouse use, starting to have a sore mouse wrist. I know they can be mouse free as a lot of the functions have the alt letter underlined and I use those, but there are a few functions I don't know how to.
haven't used WinScribe but
I've used EditScript (eScription), Chartscript, and another platform with another company that I believe is their own development.

The only one I have little to complain about is the company developed one. It utilizes the ExpressScribe player and MS Word on my PC. My only complaint is that you have to run the platform (which upload/downloads reports & audio, runs reports, etc.), ExpressScribe and Word so you always have a min of 3 windows open at all times. So add in Shortcuts and an IE window, it starts to get crowded.

ES is ok but took quite some time to get used to it and it leaves much to be desired on the admin side, even with Emon.

At first I loved Chartscript but now hate it only because I keep losing keyboard function while typing/QA'ing in it (arrows, home, end keys stop working and I have to use my mouse which slows me down). I've also noticed that I can't have my email program open while I have a report open in Chartscript too even though it's web-based so I don't understand why it effects my Outlooks like this.
Dictaphone v Winscribe
Just recently switched from WinScribe to Dictaphone.  WinScribe has a lot of hoops to jump through before you can start typing; Dictaphone's interface is a lot more user friendly.  However, having said that, connectivity problems with Dictaphone have been a nightmare; some days it kicks me out over and over again.  The down side to WinScribe is that if you ever have to copy and paste (gasp!) from a previous report, it's real hard to find them the way they are organized.  Dictaphone is a lot easier in that respect.  Both are Word based, so similarities there.  You can still use your AutoCorrect.  Dictaphone has a similar thing called ESPs which are like AutoCorrect; the only thing is that you can't use both--have to choose one or the other.  I could go on and on, but those are the main biggies to me.
Word, FTP and Winscribe......sm
I absolutely can't stand Meditech, EMDAT and Escription....uggg.
cannot install Winscribe

Has anyone else had trouble installing Winscribe?

When I try to install I get the install prompt and then a progress bar, but no progress is made...I can get it installed on other PCs, but not the one I need to work on.  MTSO is no help and I am out of suggestions...I have rebooted, changed web browsers, checked popups, checked security settings, checked firewall settings...I'm at a loss.

Any and all suggestions are appreciated!!!

I work on Winscribe. There is the ability to
see which MTs are on Winscribe when you go into it. They also can see how many minutes it took to transcribe a report. They probably do averages. I do not know who you work for but I tend to follow the eight hour shift with two breaks and a lunch. It is easy for me since I came out of a hospital setting where I had to work that way.
Other than that do you like Winscribe? The hospital I work for is considering going with them for a
Winscribe-is this Word based? nm
WinScribe delivers dictation, I believe.
winscribe foot pedals used are
I found this on their website. Hope this helps you.

The WinScribe digital dictation system is a software only platform meaning you can choose the type of hardware that you use and are not limited to a specific model or brand. We work closely with key manufacturers including Olympus, Philips, Grundig Business Systems and VEC Electronics.

The WinScribe digital transcription application is a PC interface that offers an easy to use graphical user interface. You can control dictation playback using a standard foot pedal adapted to connect to the games port on a sound blaster or compatible sound card or a supported USB foot pedal. Any suitable headset may be used.

WinScribe demo today
The last time we looked at them was two years ago. They have come along way since then. In their latest version, when you are typing a document on "John Doe" and you want to bring up an older document, it will be one click and a list of all of "John Doe's" past reports comes up. The last time I saw a demo, their editing capabilities in VR were not as user friendly as Dictaphone's, but they are going to let me work it as they said that they have come a long way in this latest version (not quite out yet). Sure is getting to be a complicated job. I almost want to go back to tapes and typewriters - LOL!
Thanks for your feedback!
can any answer a couple if Winscribe questions?(sm)

I'm a fairly new MT and have done all my MT-ing so far with C-phones.  I am being switched to a Winscribe system.  My question is this:  Will the MTSO be able to monitor how fast or slow I'm transcribing?  I'm not trying to get away with anything.  It's just that I've read horror stories from some MTs on certain platforms where the MTSO can see (and calls) whenever they're "off the system" (bathroom breaks, looking up a word, legitimate coffee-breaks) etc.  I work as an IC and have a window in which to get my work done rather than a set number of hours.  What I'm wondering is if the MTSO, with this new system, will now be able to "see" if I'm not typing every single minute.  TIA