Home     Contact Us    
Main Board Job Seeker's Board Job Wanted Board Resume Bank Company Board Word Help Medquist New MTs Classifieds Offshore Concerns VR/Speech Recognition Tech Help Coding/Medical Billing
Gab Board Politics Comedy Stop Health Issues
ADVERTISEMENT




Serving Over 20,000 US Medical Transcriptionists

Work ethics ??

Posted By: noodle on 2005-10-09
In Reply to:

I have been subcontracting through a mom/pop company for about three years.  They have a few different accounts, but I mostly do the same doctor every day, along with a few people in his clinic.  The transcription company owner has had some health problems, so I stepped up and am now doing my share of the transcription, editing, sending the work in, and the billing.  (I am being paid (not much) for my extra work).  Anyway, the one clinic that I have been typing for about three years called me.  They are not happy with the contract holder and said that something needs to change.  She has become very unorganized and rude with this clinic.  I work my butt off to try to keep them happy on my end, but she shows no interest in trying to be nice or anything and she says she doesn't care if they drop her, it would make her life a lot easier.  The final straw before the telephone call was that she returned tapes from other clinics to this clinic and they freaked out about patient privacy (totally understandable). 


Anyway, the clinic called me and asked if I would be interested in working in-house (I'm not) or trying to figure something out as they no longer want to work through this company, but they are very happy with my transcription.  I told them that I was very sorry for the tape confusion and I that I felt that I was being misrepresented by the people who were picking up and dropping off the tapes. 


It is very hard to explain the whole situation, but the lady who I contract through has said, just in passing and I don't know if she was serious, "If they drop my account with them, you can have them."   I just don't know how bad it would be if I stopped subcontracting through her and just went straight to the clinic.


I would love some opinions on this.  Sorry it was so long. I am very stressed out about this.  If she loses the contract and I stay with her, I will lose a lot of lines...thousands.  I just don't know what to do.  Thanks.




Complete Discussion Below: marks the location of current message within thread

The messages you are viewing are archived/old.
To view latest messages and participate in discussions, select the boards given in left menu


Other related messages found in our database

Yes, but can you transcribe? Do you have good work ethics?

Yes, but can you transcribe an easy 2 minute dictation in under an hour?
Do you have good work ethics?  Which, begs the question, do you know the definition of ethics?
Can you stick to days and hours you agreed to?
Can you not make up excuses for not working?
Can you stay in your chair and not a leave a job hanging for hours on end?
Are you in this century regarding technology? Which, also begs the question, can you download, install, configure, and operate the newer programs that MTSOs are using?

If you answered no to any of these questions, you're in the wrong industry and from what this MTSO has been getting lately, there are a lot of you out there who have absolutely no business trying to work in this industry.



 


i would not babysit them. if their quality is that bad on resume, it would be on work ethics too.
;
work ethics should work both ways

Sorry that happened to you.  Sure, legally they can do whatever the heck they want, but they destroyed their business relationship with you.  Shame MT is a buyers market and they felt they could dump your service just like that (and without even telling you they were dropping you - who the heck are you - Milton? (from Office Space - you know, they just stopped paying him in hopes he would just stop coming to work))


well oldtime, I'll bet that you have good work ethics. But, people like you are far and few in
6 to 8 MTs only a couple actually work out.  That is an absolute shame, but it's the truth.  How do I know this?  Because I surveyed several services asking the very same question to each and this is what the averages were.  Of course, someone here will whine about how many services I surveyed, were they friend, etc., but I can say with absolute certainty that I was completely fair in my end figures.
k, that is your opinion, i stated mine. poor quality in my opinion shows bad work ethics if they do
;
ethics
I posted yesterday but it never appeared???

Anyway, it wouldn't hurt to talk to your supervisor. I happen to work on an account that's a Catholic Hospital so they refuse abortions.
MT Ethics
The issue is that no one bothered to inform me and YES I am getting less work. This was my account that I acquired and have worked hard on for 1-1/2 years.  I think it's despicable. Yes, my client can contract with whomever they wish, but the decent thing to do is at least notify me they were making some changes. 
Ethics
That's just it. I am not receiving the same work.    I have actually turn away work to keep room for the work load.  I am disgusted and will NEVER have anyone fill it for me again. Here I am doing the office a favor and then slapped in the face. Where are the morals here?
guess you have no ethics eh?..sm

no ethics


no morals


think you're going to heaven? 


No contract. And no ethics.
x
MT Ethics question

Hello-Need some feedback. I am a seasoned IC MT.  The PT office I type for asked that I find a back-up for a vacation I went on in August. I found someone, which took considerable time, to fill in for me. I gave her the opportunity to  make some extra cash and assured her that I would send accounts her way if I could, etc. I just found out, she is also transcribing for this office behind my back. I had no idea.  Isn't this unethical???? Shouldn't she have extended the courtesy of at least informing me?  I would never do that.    Not sure of the circumstances, either. Whether she offered them less rates, or if they initiated contact. Either way, I feel like I have been "had".  Please comment. Anyone?


 


MQ mandatory code of ethics course?
Did anyone else get an email from Howard about all MQ employees taking a mandatory ethics course? Hmm...I thot I already WAS ethical....
Well let me assure you the company has no ethics...
either and has been banned from this board because of it.  They don't treat this account the way they should and quite frankly the client deserves better. 
cant you report him to an ethics board?
''
Question of personal ethics
If you worked for a company who supplied you with normals, templates, macros, whatever you call a canned dictation, and said canned dictations are full of every type of error you can imagine from spelling to incorrect terms and things typed (I can't say transcribed) in a way that is wrong, and you were told to leave it "as is" and sign your name to it...would you?

I am having a hard time signing my name to something I didn't transcribe and looks like that. I have some pride in my work and I have paid my dues for too long to let ANYTHING so HIDEOUS go anywhere with my name on it!!!!!

What would you do?
quality as in ethics/morals/education/parenting/will to do one's best and set examples for others
qualities as to working hard to make your life better and not settling for second best so you can drink your six-pack and rent videos while your kids run wild. you know what i'm talking about. quality as to have no grasp of consequences of one's behavior.
Or maybe that in itself IS the test! It's really an ethics test, LOL. nm
R
I get my work from an FTP site that they load the work to, however I don't have pool work so to
speak, but I tell them how many minutes a day I want.  The work is generally put in my box by 5 pm every day, then I have until 10 am the following day for some priority work, or 3:30 pm for the rest, so TAT is not too bad. I would like to work less at night though, but I working on that. My downside is I do not get the same dictators day to day, there are a few I do on a semi-regular basis though, some generate great lines but take longer to do that other doc's and are not "money-makers", I also do not get paid for spaces so that hurts a bit too.  This is WP5.1 too.....so very antiquated but that is what the hospital uses, so not much choice there. But I understand what you mean about the C-phone. I was just doing another job with C-phone recently...they incidentally did not tell me how to get off of the system, which was very simple.  I'd finish a job, then hit stop and hangup if I wanted to get off or quit working.  That is what you need to do if you want to sleep, eat, etc.  Don't feel guilty, do what you signed up for, believe me they watch the pools and will get others to do the work you don't finish.  If they get on your case remind them that you are only PT and only want 500 lines a day, etc.  It's not worth killing yourself over.  Good Luck.
You go by your schedule and have no work. Everytime I get on to work, there is always work.
x
Then you would have no life at all except work, work, work if you did that. I wouldn't do it. nm
.
Same thing with nationals. You work all the time to keep the account caught up when others dont work
and then when they decide to put a whole lot of extra people on your accounts and run you out they could care less about how much you worked.
Have a hospital I work for and they consistently change work types and do line counts. (sm)
Management just doesn't understand in order to crank out the work you need to be proficient by typing the same accounts. Go figure, they just don't get it ??
Usually work "live" on a Cphone, while connected. There are ways to record & work off line, bu
s
steady work...gearing up to start new account....but there was no work on Tues as it was a holiday
Be patient with your eyes open....
I work for Warminster at MQ and I am sick to death of being jerked around with no work all the time.
I would like a job where I can depend on the work and it does not seem to be in this office of MQ.
Speaking of offshoring MT work, who does not directly send work offshore?
Just curious.  Has anyone got a list of companies who do not send work offshore?  Precyse?  MQ?  Spheris? 
Becky you work in a great place. With no one hovering, I bet you get a lot more work done w/o agoniz
wants what. The only people qualified to do QA on my reports are the dictating doctors and the rest is just pure waste of money and time. If I have a question fine. But this random QA bites and hurts everyone. BTW, I don't have random QA for those who seem to think I may have an ax to grind. No dog in this fight. Just common sense.
Good. Why dont you send some our way. What office do you work for so I can call and get your work.
:
Before needing to work, I did volunteer work through the Junior League where I am from in Texas. lm

Junior League was like a full-time job sometimes, but I loved it. Now that I have to work, even though it is from home, I still volunteer through my son's school.  I am a school teacher in my previous (pre-MT) life, so I volunteer my tutoring services for children who need the help beyond what the schools are able to provide but whose parents cannot afford to pay for private tutoring. I also know how you felt about being afraid.  I was strangely afraid before I joined the Junior League.  It was just the unknown. But I was SO blessed by being able to help.  Honestly, I am sure that it helped me just as much, if not more, than I helped others.  Go for it.  You won't be sorry.  (Just remember that you have to say NO when you have to say no, okay?  Remember that and you will be richly blessed by the experience!)


nm would you mind if I asked where you work and what type of work hosp, clinic ?
x
All I know is it caused the company I work for to be unable to do all work due today and the rest
:+
Just return the work, submit your bill, the scurry and find more work elsewhere. sm
They will never meet with you before next week. It is Thursday, already. Be prepared to sue for payment, because you will probably need to. But, most of all, find other work elsewhere, because I have a feeling this final payment will be a long time coming.
I work on Escription platform and the adapter didnt work for me. I tried it on my laptop though
and the foot pedal would just not play correctly with the adapter. I think others have tried it and done it but it just didnt work for me.
IC sets their own hours. As long as the work is done by the deadline, you decide when to work.

Glad I work somewhere where you cannot cherrypick....our work is divvied out by minutes and - sm

the office manager (who does not normally transcribe) dishes out the work, so some days are easy, others are a mix.  So no cherrypicking is possible.  You type up what is given to you, period.  She will alternate the tough one's out so no one person gets him/her all the time unless they want him/her and are used to that doc, or everyone gets a little piece, etc. There are days when I ask for easy work (tired, chemo day, Jen sick, or a lot going on, etc.) but not often, generally I get a mix but they all get easier the more you do them.  I am not working as much as I should be of course, every week is different here so I adjust my limited work schedule accordingly, so sometimes it hard to get better at certain docs.  I used to have a lot of blanks with the Trauma ER unit, but I have been doing that a lot lately and now and very good at it, still a time consuming account but at least I am improving. -----------------------  But I believe the OP was stating she did it to clear out the log, not to make more lines, and only when she was asked to do so.  At an old job I had #s meant everything, everyday we would get report (2=4 x a day) of the backlog, and emails pleading us to work, work, work.  The QA rules sucked  (MQ probably is basing their new plan loosly on this one), however we did not get penalized, just chewed out if you sent in too much work to QA (over 5%, and was 80% ESL), I would imagine eventually fired if you continued to do it. They were a great place to work for until they re-organized....it all went downhill from there.  This is why I prefer smaller MTSOs, it's not all about the #s, yes, they want production too but at least it's not so cut-throat. 


i used to work for a company that divided the work types up and i loved it. sm
there were only 4 of us working a major teaching hospital. someone was assigned surgery, different assigned discharges, different admits, etc. we all had the backup work type in case the original assignee wasn't available and were cross trained. it made us much more efficient, ability to get used to dictators, set macros, and in the long run we were all much happier.
Used to work in Cooperstown, NY - and on the way to work is a huge turkey farm
It made me never want to eat turkey again - seeing them all cramped up against the fence and cages, packed tightly, no room to move. Actually, it made me want to do some harm to the farmer who found this acceptable.
Do not work for Amherst if you can work for any other office in MQ. It is terrible. They overload
accounts terribly. We are always running out of work or need to have 8 or 9 backups to get lines in. This is the way it is. There may be a few out there that it is different but I do acute care and was just transferred there along with my office and everyone in my office is in the same boat. Not a good deal at all.
An MQ recruiter told me yesterday if work is low they "cut off" the work

SEs are doing it.  She also told me that it is written in MQ policies


that MQ can let go EMPLOYEES without notice (I'm not saying statutory employees here, I'm saying employees).


 


You're lucky they work for you. I've never gotten a refill to work right, ever.
x
Has anyone breast fed while trying to work at home, can you do this and still work full time?
It seems like the more literature I read on the subject, the longer it seems to take, especially in the beginning when you are breast feeding every two hours, or does it really just depend on the baby?
HAHA! Yes! I have those daily! But it's not really work as I work nights, it's little things l
turning on the pool filter in the morning and then in the afternoon running out there because I thought I forgot to turn it on. Or preheating the oven and then 5 minutes later saying "shoot! I forgot to preheat the oven!" It's really bad. And I'm only 31. I'm not 90!

I don't know if dementia or Alzheimer's runs in my family, but this could be a sign of something to come. Or as my husband says - you jut don't pay attention to much. He's probably right!
I work Sun.-Thurs. normally and will work on Fridays to get Sunday off if I need it. Works
s
The company I work for said cable phone wouldn't work, just FYI.
nm
Easy to work with. You can look up old reports. Your own word expander will work
s
I just work with ShortHand minimized. Smarttype doesn't work the same way? nm
s
Work for 1 hour, then count your lines of the completed work - sm
either check you total characters in word (with spaces) then total them all up and divide by 65, and you get your total lines per hour. 10,000/65 is 153 lines. Or if you have a line counting program us that to figure you count, either way will work quite well. Maybe do it a few times and then figure an average over 3 hours or something like that, it will vary with the ease/difficulty of the work you are doing.
Sounds like where I work. Everyone morning I wake up to not enough work. I'm quitting
This has been going on for a few months so I don't know if they have overhired or just sent a lot of it to India. I just know I can't sit here everything day waiting until "volumes build up." I'm looking elsewhere.
The state told us that MTs are employees because we they work in our system and do the same work as
maybe you can work for a company in another state.
the hospital I work for already has started to implement this and lessen our work
I see it every single day... they are going to EMR... meaning the doctors simply use a template already in the computer and check boxes or something... The doctor's office i GO TO actually does this too. This is why it creates tech jobs to create those templates and takes AWAY MT jobs because the doctor is no longer dictating, they are just pushing little buttons or checking boxes straight into the computer.

Personally I still think that is more time than the doc wants to take but whatever, i dont see how generic charts are good, what happened to detailed information...

But this is definitely how i see it going along. Maybe not everywhere, but plenty of places are going to go to this, it's all about saving money now isn't it???


Question. How many MTs sit and wait for work when companies overhire and there is not enough work
on your shift.  Is this what these companies want for people to sit around and wait on work.  As an IC, this probably doesnt amount to even close to minimum wage.  What do you do in these cases of no work and sitting waiting for practically nothing to come in when obviously lots of others are doing the same thing.  It actually almost seems as though you need to have 2 jobs to survive in this business really.  I cant image how you can get the lines in they require.  Crazy business this is.