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Serving Over 20,000 US Medical Transcriptionists

Hang on to your hat because you are in for a big change coming up.

Posted By: MQTOO on 2005-08-25
In Reply to: how do you know i am not the norm? - sm


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Hang on it will change
I am surprised to hear that FOCUS ICs are without jobs!!! I work for another company that provides services for them and we have so many jobs from FOCUS that we are asked to work extended shifts. I know that they have some accounts that are supposed to be VR editing but everyone working on them is mostly doing MT work until the VRE kicks in. We hear it is about 30-60 days from 90% VRE.
Hmmmm..I was afraid of that. I guess I saw that coming. Everyone said it'd change with the merger
and the days of a gift card would be gone. Oh well, it kind of goes along with everything else, different way to get shorted on line counts too. I guess ...This is what they call cutbacks.  Tis' the season
Hang in there!!! After about 3 or 4

Tookie Williams

Just hang in there with DSG
I have been with DSG for about 4 years and it has changed quite a bit.  However, in spite of my dial-up issues, DSG has been a good company to work for.  Yes it has its ups and downs, but every company does.  Communication is the key for any transcriptin company and a successful MT.  Hang in there....this is a slow time since we are getting out of the flu/cold season.  The work will pick up.  Just be patient.  Maybe you could work for a second company part-time to cover for any slow DSG work.  Just a thought.
hang it up
they are NOT flexible.
It has nothing to do with being able to hang...sm
or not. If you are the main breadwinner in the family and now you have to look at training on a new account with smaller checks, as you have a learning curve especially when you are going from typing to VR,the pay is going to be less and the amount of lines you have to get is quite a bit different. So, those of us that have only ourselves to depend on as far as income are scrambling to figure out how we are going to keep the lights on and the house payment made. I really love people who think they can just make snap judgments about people without knowing where they are coming from. Let's see how well you chill when you know that for at least a month or so your check is going to be terrible until you can get up to speed on a new account and if you are even going to like the account they put you on. Good luck to you and I hope you are never put in a position where you are told to either hang or go on. Geez.
Hang in there
Well some of us can't 'hang in there' waiting for people to quit, I had that same idea and it worked for 2 or 3 weeks until the new hires came on, and then no work again. and besides, all these companies do when people quit is hire more people, so that is not a good idea either, they just put more 'warm bodies' in the chairs, one quits, oh opening, one more warm body, needed. That's all we are to these companies is 'warm bodies' in chairs. That's how they refer to us in meetings!
Hang in there, I had the same situation

It is hard to adjust to new rules, but you will catch on.  Reading over material/samples provided by the part-time employer is a great way to familiarize yourself with their ways of the trade.  Also, do not argue with QA.  Let it go.  If they let you go because of your QA score, then it was not meant to be.  There are plenty of others who would appreciate your intensity to learn.  Do not beat yourself up about it.  If you have a full-time job, then you know that you are worthy.  Keep trying, you are definitely playing it smart.  Never give up what you have until you find what you want. 

Hang on a minute...

I'd like to address something that's really bothering me as I see it expressed so frequently -- It's what I call THE GRATITUDE TRICK.

First, I am not trying to find fault with what you wrote.  You sound like a fabulous mom and a very dedicated MT.  I really admire you for the sacrifices you've made to accomplish what you have -- and that goes for everyone out there in the MT world who has done the same.  I mean this sincerely.  I am amazed at what some of you have managed to do and how you continue the struggle now.  Hats off to you all!!! 

But I have to question why do MTs have to make such sacrifices in the first place???  It sounds to me like this has been the case for many years now.  If we are the professionals we claim to be, we deserve the same standard of living that any other professional gets to have who works out of their home.  The perks go across the board for everyone who works from home, no matter what profession--gas savings, wardrobe, etc.  We are no different.  This aspect of what our job is worth income-wise is only a small part of the equation.  The difference for us is that we are not fairly compensated for our work as other professionals are for theirs.  THAT is what sets us apart, not the perks.  

I think this is a way the services have used to keep us in submission for years, and it's dirty playing.  I do not feel grateful to my employer to be able to work from home.  My gratitude goes to God for the technology that allows me to do this.  Heck, I'm saving them money in overhead from working from home, buying and maintaining my own equipment and reference materials, paying my own Internet service fee, etc.  No, THEY are making money OFF OF US.  Yes, businesses do that.  They have to earn a profit.  But it is wrong for them to tell us pretty much to go away and be quiet and count our blessings because they are so kind as to let us work from home, thus making us feel that we should be ashamed for wanting to be paid more.  This is nothing but a mind game.  They are using this way of responding to us to shut us up and we're falling for it.  Next, it will be but at least we hired you and didn't send the work to India!  Little by little we are being demeaned by them as they reduce benefits, demand more in production, etc. all the while telling us how lucky we are to be able to work from home and we're falling for it. 

If our profession (and I keep using the word profession because that is what it is) goes down the drain because of technology, etc. then we can't control that.  But let's not help it along by buying into a mindset that says we're not valuable.   Anyone who has the knowledge and skills to do this job well should see their worth reflected in their paychecks, bottom line.  All the other stuff is just icing on the the cake.  

I think we as a body of professionals and as individuals need to have a much greater sense of self-respect, self-worth to begin with.  We are not the cast-offs of the working world!  If you can do this job well, you are no idiot.  And all of us know, this is anything but an easy job.   Many of you have invested most if not all of your working lives doing transcription.  Companies should be grateful to YOU for working for them.  A qualified MT only increases the company's image. 

Now how to become fairly compensated is a whole 'nother can of worms given what we are up against today.  But I think we need to start valuing ourselves more before we expect to be valued by those for whom we work.  This gratitude to our employer trick they use on us has got to be exposed for the dirty trick that it is and it needs to go!! 

I think a lot of our frustration with this profession comes from such mind games.  If you can keep your employees confused, if you can keep them from feeling they have no right to complain, you've got it made as an employer.  They're under your control.  But in the end it weakens employee morale which results in frequent employee turnover which results in loss of production while new people learn the accounts, etc. so it really backfires on them and is a stupid (to put it nicely) way to run a business.   You can run it right into the ground this way.

Even the benefits packages are somewhat of a joke if you can't afford the insurance.  I'm sure the companies have ways to write off those expenses to their own benefit.  That's another trick they use on us.  My dental insurance won't pay the rent.  Pay me a decent enough salary and I'll get my own dental insurance!

If we have any hope of turning our situation around, we need to be able to see the tactics that are being used against us.  Just trying to point out some red flags here as I see them. 


I do too...took me a bit to get the hang of my ESLs...
but doing fine now, just took perseverance, dedication, and patience. My docs are all pretty good. Sometimes the volume is low, but that is to be expected, and I plan accordingly.
Tell them okay, hang up and forget it. Let them
That's a shame but hang in there

I'm do a different platform/client, but I also hired in this summer, and went through a rough time at first.  I talked to my supe, and after changing my schedule a bit and taking on two secondaries, things have become much better, and there's actually been OT on my accounts for the last few weeks.

Check the backlogs on the community page.  Some accounts regularly have OT approved (its in the little box at the top left, who's approved for OT and for how long).  Maybe you can get trained on some of those.  Are you willing to change your schedule at all?  My accounts consistently have certain heavier days than others, and before I was off during the heavy days.  My supe asked me to shift my schedule and it has made a very positive difference.

Hang in there - maybe they just haven't gotten through
all the resumes they received yet.
I actually was lucky to hang on to SM
an at-home hospital job with benefits for 11 cpl until 2001, but they cut us loose and I haven't seen that kind of pay since.
That sucks...all I can say is hang in there...
Things should pick back up this week, especially with Spring Break being over with..
Hang in there. There will be other opportunities after
Don't burn your bridge with this particular hospital, but giving up your passion and relocating might be worse on your mind and your pocket book than you originally thought. If your gut says no, go with no. Trust that there will be a better position out there soon. But be kind and keep the door open with this hospital in case they have something else. I cannot say what is good for you, but for me, I would not absolutely go against my gut and I have a feeling from your post your gut has doubts. Hang in there, keep up the faith, keep looking for jobs. The right one will come along where you can have both your happiness and the money too. Good luck to you whatever you choose. Let us know how it goes. Happy New Year!
Same experience but hang in there...
I also have 30 plus years' experience and in particular wanted to work second-shift hours. Back in February, I sent probably 30 resumes out and got maybe 5 phone calls, all told. I almost hired on at Transcend, then saw a brand new ad here on MT Stars at Diskriter. (I'd talked to them previously a few months back but was told because I didn't want VR, they didn't have anything for me right then). On a whim, I immediately applied again to the new ad at Diskriter and got a call within a day and accepted there; it just felt better and I was apparently just what they needed right then. I'm thinking that's part of the game now.
how long can they hang in there?...nm
Yes they should hang their heads sm
and thank you for saying so. I have a phone interview at 2 p.m. today EST. I will never trust 100% anything a company says again and just as I did with this company, I will have my rear end covered in case this happens again. I don't have to work anymore and choose to work. I am not into retiring at 54. I can work part-time which is what I was classified at Milner. If it gets slow then I take it in stride. I just don't like the lying and I am especially ticked (as I have said) that I plain out asked them because I had another job offer and they told me things were ok. Matter of fact the job offer I had was from a lady with a company who found me, I didn't find her. She saw posts on MT stars and sent me an e-mail. That is so frustrating!
She'll hang herself soon enough. It's MT Darwinism. nm
You have expressed how many of us feel. Hang
I was just wondering last night if I should hang in there...
I have been really worried about the no work on training. Today there is absolutely zero. I am ready to go back to be an employee, after being so happy as an IC/SE... my DH says to hang in there because if this company is all they say, it will be worth it... but I have had a hard time with one highly-rated company here since I was hired in December (with everyone else too), and then went on LOA. Now I have been without a full paycheck for a very long time and I am lucky to have a second income around here. I long for the days of even bringing home 500 bucks a week (which I used to complain about). I will hang in there but not for long, because the harsh reality of the bills kicks in... I have 2 companies I could go to be an employee, one which runs out of work and I worry about that, and the other which does not but I have to have a schedule and worry about taking care of my kids. I know above someone said we should get over this complaining and be glad to have a job, but honestly I have skills of over 2 decades, and am flexible and mature and willing to put up with etc. But here with the other nat'l company not coming through since last year, and now being broke for so long, how much longer can I afford to be without a paycheck which can help out with bills? The bill collectors don't say hang in there. They send collection and later attorney notices. And that is the reality of the situation.
Hang in there. There are 2 more accounts going up on there in the next 3 weeks. sm
I also know that the account that started on DocuScribe only started with the H&Ps. The other work types are following starting this coming week and will give a better mix.

There are also other accounts. Talk to the recruiter (can't say names on here) and let her know.

I am a lead and know that sometimes one person loves an account that another person hates and vice versa.

There are a lot of new accounts that have started, a few that were partial outsource that went to total and a few that are going to go to total. Pretty much anything you would want.

The HR person in the office told me that they will need to hire at least 400 more transcriptionists over the next 6 to 12 months, if not more.
Wait it out, is my philosophy. They usually hang themselves. (nm)
Hang in there...you must just have to wait until after the holidays...
good luck!!
thanks MEMT, hang in there honey...sm
I won't say it gets better, you just learn to trudge through it.  Some days are worse than others.  My husband and I were very close, and he was such a hands on Dad.  He cooked, cleaned, took the kids out so I could have a break, pick spats with me just to keep it a little crazy, etc., etc.  Because of the situation of his death, which was caused by someone who was supposed to be his friend, I do feel robbed and so do our kids, especially because everybody knows what the guy did, we just can't prove it.  So I am also telling you too, hang in there, it will all work out the way it is supposed too.  Just don't forget to be a mom to your kids, they still have a lot of learning to do.  When you feel like you cannot type another letter, think about those kids, they will get you through anything. 
Hang in there, it took me about 2 weeks to get 1st response, then...sm
a couple of days later a couple of more responses, and even over a month later I got another response, and I have a lot of years experience like you (15+).  It just takes time, especially the time of year it is.  Another thing you can do if you haven't yet is go on the websites and test.  I seemed to get faster responses from those companies.  I was able to finally change jobs and I am very happy with my choice, but it did take some time and weighing options to pick what was best for me.  If you are patient, you can really make the best choice for you from a variety.  I know patience doesn't pay the bills and I am not saying to not take whatever is offered for now, but it takes time to find a good match.  Hope you find a company you like. 
My advice: Hang on at MQ as long as you
can until you're set up & ready to go at another job. That way, you'll at least have *some* money coming in. Even though they're low on work, a little money is better than no money. Now that these companies have complicated the process with human resources, proprietary programs, etc., it takes a little longer to get started than it used to. Good luck to you!
you need to hang it up, she asked a simple
question and you get all bent out of shape and defensive and stressed.

Perhaps this is not the business for your.
Hang in there. Two hours is not enough time
to make a decision yet. You must train yourself just as you did when you first started out in transcription. Read the Editor manual. Use all the functions that are listed. It will get better, and yes you will make money. It does NOT take twice as long to do a report once you get the hang of it. It definitely takes less time to make a few corrections on a report than to type the whole thing. You cannot determine in two hours that you don't like doing it. Work on it for a month or two and get your speed up. Practice makes perfect and the speed will come, just like with anything else. Best luck to you, and don't give up!
Nothing will change unless we make it change..SM
As long as we accept the exploitation that this MT profession has reduced us to, it will keep going on.  The top of this is the outsourcing.... well, get your legislators involved....better yet, the MEDIA.  How many patients know their private medical information is being outsourced to halfway around the world? The squeeky wheel gets the grease.  Do the patients know that their info won't be sold by some unscrupulous MT (halfway around the globe) to insurance companies, etc., making all this Medical records privacy a joke. It's not just our T-shirts being made in other countries; it's our most personal, private medical information, of which the public is not being made aware of.  Not to speak of undercutting out profession to the bare bone.  Granted, most US MTs are willing to work below market wage just to have a job, especially in economically-deprived areas, where outside jobs are scarce, and kids need to be fed and mortgages need to be paid.  MTSOs know this.  I'll bet they'll be the first to lobby against any action against outsourcing.  (Wouldn't you be...if you got people to work for pennies while you're raking in the big $$$'s ?  Still, notwithstanding the outsourcing problem, we're still going along with all the BS...working for pennies, whatever the client wants, he gets... ever notice how all of the MTSO flak seems to be re. unpaid work...mostly, demographic issues we're not even paid for... bec. It has to be done.. Part of the job... The client put the wrong info but we have to correct it...all unpaid work.  Just give me a job with nothing but straight transcription, w/o the unpaid/demo. flak..I'll take it even at the present, absurd pennies-per-line state of the profession.
This is good to hear. I am hoping that I can hang in
until the work picks up... I really don't want to find another situation, although have to admit I have my resume out already just in case... I wish today there were so much work I would work my fingers to the bone, and put some in savings. Been at this a long time and know that I should be doing that. Unfortunately, it has been a rocky 6 months working for another MTSO and promises not kept. So this is a long string of bad events for this MT. Perhaps will take on another IC and wait it out, just want to work, you know, an honest day's work for an honest day's pay sort of thing. :)
Thanks for your kind words. I will hang in there, and hope
I find a similar pot of gold. If not the fact that the odds become in our favor when we go through this enough, but for the fact you speak from experience. Your kindness is truly appreciated!
Oh, yeah, they hang out around here and respond to some posts even n/m
Well put; I'm hoping to hang onto this for a couple more years (sm)
when I could retire - although I'd really like to keep working for a while longer. However, I think if I was a decade or 2 or 3 younger I would be looking into the field of medical information technology.

I refuse to talk to offshore tech.I say bye, hang up
Horray for you -- It is getting more and more difficult to hang on with Transtech for the past

number of months . . . very stressful job now.  Part of the stress is due to not being able to pay my bills, and the other stressful part is HORRIBLE dictators left over from all the newbies recently hired (picking good dictators for newbies at first) and the HORRIBLE dictators left over from the speech machine kicking them aside to us.

Regrets . . .

So proud for you for taking a stand for yourself.

Seems like the same docs on my accounts, but sound quality is turning into an issue. Hang in there!
I saw this coming!!!

I saw this coming when they first started us on this new platform, and eventually, ALL the accounts will be editing.  These MTs really don't care because it is not happening to them right now!!  My opinion is that EVERYONE will eventually be editing and not typing and at the 40% lower rate per line.  When that happens, all of these Transcend cheerleaders will be just like me, sitting with their mouths hanging open in disbelief that it is happening to them.  I used to be one of those cheerleaders and now feel bad that the 2 people I referred to Transcend have now had to go get other jobs because of lack of work, timeouts, downtime, etc., etc.  Why would they want to pay 8 cents per line when they can pay for those same lines at 4.8 with editing.  OF COURSE, everyone possible will be editing, and it will not take long to do it either.  We had about a week's notice when we went to editing, which I felt was also inconsiderate, and they will do everyone else that way too--just watch and see what happens!!

Like I said before, TRANSCEND SUCKS!!

Ex-Transcend cheerleader!!!

Where do they keep coming up with
these numbers? I have been an MT for 15 years. I am 35, starting my MT career at 20! Do they know exactly how many American MTs there are, if so I would like that number. I have a hard time believing our average age comes in at 59!
I think that is coming up soon, at least by
the letter on the new MT/ME Rewards Plan.
I know where you are coming from Glo
I applied at Spheris.  The lady called me, and then called back a few minutes later to find out why I left a certain position.  She was real shady sounding on the phone.  Then, she proceeds to tell me that they have no positions at the current time.  Really strange?  I usually just see the writing on the wall so to speak.  If they call me, I'll flat out refuse to work for them as they were very unprofessional in my book.  JMO!  And again, are still advertising like every day.  ????  I don't get it or maybe I do?!?! 
I just don't see where you are coming from....

EVERY email that I have sent, I have received a reply. 

And I think it is great that the QA person explains the blank because that is maybe why you had the blank in the first place - that maybe you did not understand the exact nature of the word and could not find it anywhere.  I would rather have more information versus not enough information. 

There are a lot of difficult dictators but if everyone did a few of them then the difficult dictator(s) could be shared and one person would not get bogged down with them.  That is what they have tried before - one person sent an email asking everyone to take ONE job of a particular dictator so it would not be all on one transcriptionist...Now come on, that is fair - ONE JOB for ONE BAD DICTATOR. I know it cannot be like that all of the time but that just shows that they do try.

I really have not had any of the problems you are talking about.  But I can only speak for what I have seen and from my own experience.

Their pay is ALWAYS correct and ALWAYS on-time.  And they do pay better than most places.  They have an A+ in my book!

I still believe the day is coming when MTs
know where you both are coming from,
got laid off myself and I did resent them and MYSELF for all the times I never took off, short-changed my kids and events for them, stayed even off the clock a few times because no OT, while the same 3 people were always the ones not coming in for one reason for another. But you know what? I would probably do it again. To thine own self be true, is that how it goes? I have to live with myself and they are all on their own. Fortunately, I have just enough time to get to bed before I fall asleep without medication. Some people can't help it and have to take something, but that's a condition, not guilt, keeping them awake. This was not aimed at those people. Good luck to all of you.
Doing VR, know exactly where you are coming from
Others who talk against it, never tried it have no idea how it is as far as a piece of cake. I saw the other posting about when it gets so good to replace you BUT having worked on the same platform for several years now mine does not stay letter A perfect month after month, always a need for an MTer to come in and be there for reports that need to be cleaned up. I have said some platforms surely are better than others but if you have a bad 1, then you need to find a good platform. There is so much bad and forth on this subject, the ones hating, like I said, never done, bad platform or only see that the salary is dropping (for a short time as you and I know) but that is what is pushing these postings against. I was never totally against, like you up in age and glad that the hands/arms had not worn out as much as I worked. Glad you are liking.
That is too funny coming from you!
Darlin....I quit OSi a little over a month ago along with everyone else!
Would not surprise me in the least. Something is coming not sure what.
You keep coming back though right?
Obviously, you love it.
knew that was coming!
Three things are for sure - death, taxes, and that you'll start your vendetta the minute anyone mentions OSI!
Yes, and new accounts coming on...sm