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been through three office changes in the last 10

Posted By: years...sittin pretty still on 2005-08-25
In Reply to: I am not sure about what big change they think but if you read the Qmail MQ is planning on having - sm

Went from 7 cents a line to now 9.5 cpl, on this current account going on three years, the one before that, five years, and the one before that two.  My opinion, i'm a good MT and they treat me as such.  Do you work your schedule?  Do you do PLUS lines while maintaining quality?  Are you up their butt constantly asking for raises?  Take tons of time off?  They are weeding out the awful MTs by starving them of work!!! 

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The main office was in Bolingbrook but they built an office in Yorkville last fall. SM
I think that the owners live in Yorkville, so it was built close to their house. Nice office, just pretty far out.
Just curious, is the MQ Nashville office the old Lanier office? nm
I don't work in the office and never claimed to. I am just saying that since the new office open
October with everyone of the admin staff in one place, these problems do not occur any more.
Can't get paid in the office if you don't work in the office.
JLG has MT's working at home, not in the office, not to mention working out of state.  The mail is the only way to get paid since they have temporarily suspended direct deposit.  The only ones getting paid on time are the ones that do work in the office, like the management and people answering the phone. 
Closed FW office, Indianapolis office too. nm
Which office?
Which office is this.
Are you an MT in the office currently
I do not know which office you are from; if you are hearing rumblings,it is probably true. Many offices are closing and I do not know why. I was told my office was closing because there was no need for it?? It closed this September. Is your office being transferred to another region?

I am sure you will keep your position but at what cost I do not know. I am still waiting for the PACKET to come and I am nervous about that myself.

You are not alone. We are all feeling this re-structuring and in my opinion things do not look good.

Try not to let it get to you too much. MQ is not worth it.
I have been upset for 3 months now and will be making a big decision on what to do in the next few weeks.

Hope things work out for you.
what office are you with? nm
I sent one to the office, too. nm
TT office help
I have had plenty of work too. I guess it depends what accounts you are on. As far as office help, I always get a prompt response to any question or need I have. Why would it matter how much office work they have?
TT office help
I mean why would it matter how much office help they have, duh!
They also have an office in ....sm
southwestern Indiana, but when you call that office you speak to an Indian male. Go figure.
THAT MQ office does sound bad!
Keep in mind, they are not all the same.  In 7 years of working for them, I've never had an experience remotely like that.  My immediate supervisor will respond to my emails within the hour and my regional manager will respond at least the same day, usually within a couple of hours.  I have never not received a pay check on time.  I don't doubt she is telling the truth, but she got a bad apple.  Doesn't mean they're all that way!
MQ Dallas Office
Actually, the work is not difficult.  I'm one of the highest leveled MT's at Spheris (back again) and when I was with MQ I started off on one of the most difficult accounts in the SW region.  I found it actually to be very easy.  But, to each their own.  Its just my opinion.  Being an IC person, you may not have as much to say about all the communication (or should I say lack there of) from that office.  You hardly ever get updates (especially if you are use to seeing them) and in order to find out if there is OT available, it's like pulling teeth to find out.  Payroll in that office is horrendous.  You email for a question regarding Payroll and it will take them a good 2 weeks to answer.  You call and you almost always get the voicemail, which also takes them 2 weeks to get back to you.  You leave a message with someone and they always says they'll get right back to you, but low and behold they never do!!  The supers aren't that bad, but the higher ups are the problem down there!   I heard a few of the other region were wonderful to work for, just wish I had been given one of those regions to work in and I might have been a pretty happy camper!!   Good luck and hope all goes well for you.
Me too .. it is with the SW/Dallas office ?? NM
Warminster PA MQ office sm
Can anyone tell me anything about this office? I am still debating on whether to turn in paperwork or not.
Cannot recommend this office at all!
I have been there for a long time, and it just gets worse. They have lost so many accounts that I seem to constantly be learning something new, and I do acute care, any specialty. No money to be made this way. In addition, the office personnel have changed so much that I don't even know who to call with certain matters. It is beyond frustrating!

The only high point has been the excellent computer room staff, but I figure they will probably all be let go in favor of calling 1-800-DICTATE or whatever.

If you have other options, I suggest exercising them! I can E-mail you if you need more info.
MQ Monrovia office sm
With all the MQ horror stories I see on this board, the Monrovia office MTs always seem happy.  I don't understand.  It's the same company, so why such a difference?  Don't all offices all have to adhere to the same company guidelines? It almost sounds like each MQ office is a completely different company.  If I apply for a position at MQ, what factors determine which office I'll be assigned to?  Or is it just pot luck?  I don't get it. 
Ohio MQ office
Welcome aboard.  I've been with them for 10 yrs, now on DocQscribe, love it, never ever out of work...we need the help desperately
What can you tell me about the Warminster MQ office?
The good, the bad, and the ugly are all appreciated. Thank you very much.

Which office do you work out of.
What office were you hired at?
Just curious... is this the new pay plan?
Office Politics
Thank you all for your comments, but I would like to say....I really want to preserve my dignity and integrity. There are some very special people at OSi, some of whom are very good friends. I am truly blessed for making those friends. I did my best at my job at QA and for whatever reasons I was fired from OSi does not change that. I loved my job and the MTs and the accounts that I worked on. I only wish the best for my friends that are still there. Losing this job is nothing compared to losing my spouse, so this too will pass. I am tough and I will be fine and I thank you all for your support.
which MQ office running out? sm
Monrovia, Ca. How were you
informed of work shortage?
Sorry this is the Amherst office of MQ.
St. Louis office
I work for the St. Louis office. They are very flexible but I hate the DQS platform. The old one was much better. I stay with a national because you can work anywhere in the country without being tied down, but when I say I am a slave, that's what I feel like. All I ever do is work to try to get my lines-- I don't have a life any more. I don't spend money foolishly--I am just trying to survive. This MT business has really gone down the toilet ever since the "being paid by production only" and the sweatshop mentality began.
Where at - in the corporate office?
or maybe you are management and get paid by the hour. I am guessing probably the hourly paid since you do seem to have a lot of time on your hands chatting all day.

I have 16 years experience and I did not maintain a job for this long with no skill.

Perhaps you should work on some SOCIAL SKILLS - you think? I have always heard if you're good at something you don't have toot your own horn, but you go right ahead and sing your own praises.
phoenix office
no, Dallas office..I believe.

I'm with the Nashville office...
I haven't really heard anything good or bad about them. I've searched but came up with nothing. I'm hoping that's a good sign since the bad ones seem to come up a lot. Which office are you with?
great office
I was tranferred to the SantaAna office permanently over 8 months ago,(my office closed and I did not want to go to Foxboro for fear of lack of work) before that I had been helping the SantaAna office for over 2 years in 2 of their accts. I was doing this because my office in the NE had no work. I always have work and am very happy with the office, especially after talking to some of the MT's that were transferred to Foxboro and Amherst. I really lucked out by going to a CA office
You must know the office number
Hello there,
I will be at the office all day tomorrow, Thursday and Friday. Would love to talk to you again.


Foxboro office

Your posting caught my attention. I have emailed and phone the Foxboro office several times over the last month and have gotten no respondence from either the emails or the phone calls. I am always told that they are on another call and leave a message, which I do, but yet the call is never returned.


I was called about 2 months ago and asked about going up on DQS but have never heard another word about it. Does it usually take these long? All the accts that I was transferred with have run out of work and it seems like everyone else is in the same situation. If the office does close and we are on DQS, are we all transferred to Amherst and what happens to us if our acct stays on MTS, where do we go??


I have not been called about the pay packet and this is really getting scary as I really need this job and never had to worry about these things until I was tranferred. Is there anyone else out there that is from the Foxboro office and have they heard anything. I loved working for MQ until I was transferred.

Columbus Office
I am in the Columbus office.  There is ALWAYS plenty of work (more than I think can ever be done :-)  But, I don't like my hours being micromanaged (I'm an SE) and am producing WAY over minimum, so don't bug me if I work 3 hours and produce 1000 lines, when I could really slow it down and do my minimum 400 lines a day and drag it out to 5 hours.
Amherst MQ Office
Why is this office allowed to operate this way?? Why is nothing done. I wish this office would be closed and we were transferred somewhere else but it seems like any office in the NE that is closed, is sent to Amherst.
which MQ office tranny
do not trust upper management at MQ.
are you certain the office is closing?
You might want to call there and ask.
not better if you work in the office. everyone is
related to everyone else and tension so bad you can cut it with a knife. Too much favoritism.
Yes, one to her, one to office as usual.
HOW in the world do you know what happens and what does not happen? I cannot believe this. If I were administration at KS, I would fire your patuty ASAP.

I hope you know that you are making this company look really, really bad. They don't need any help with this, trust me.
I only know that you have to train in their office
in NJ for a few days. I live in NJ, but the other end of the state, and it just is not feasible for me to travel 3 or 4 hours each way for a few days. Too bad, though, as they missed out on an awesome MT!
I'm sure if you call the office they would say why.
Very likely she was out of the office today
I'm not sure, anyway you can rest assure she will get back to you when she can. They don't play games at Transtech but really do have a lot going on right now.
I have talked to the office.
They say they are looking into finding me something.
Word around the office is that the
national I work for just sold to SPI? If so, are they good to work for? Should we be scared? The owners are being very evasive even to mgt and rumors are rampant here in the office. With the way they communicate to us, we will get an email from them on Friday at 5 p.m. saying they sold the company and the new owners take over at 5:01 p.m. Should have known this was coming when they only signed a 6 month renewal lease on their new building. Heads up people in Florida, big announcement should be coming soon if this is true.
QT is alive and well. I'm not in my office right now, sm
but I'll come back with the info you need.
May have a home office in tn
But definately is affiliated with the Phillipines, know the person who runs it.
I'm considering going into office. I can't take this (blank)
You may want to contact the office....SM
If you are having a hard time getting at least 12,000 lines a pay period, then maybe it is the account that you are on. I would try contacting they office and they should have no problem putting you on a different account to see if that fixes the problem. I got lucky with my 2 accounts and am able to do well over 12,000 a pay period, so I would contact HR. They are usually very good about that sort of thing. Good luck!
Home vs. office
Well, I've done both but did billing in between. Each has benefits. Our local hospital pays more per hour if you get over the req. amt. of lines. Pretty cool. However, they're small and don't often have openings. They have a good starting wage too.

OTOH, I like being at home, working in my sweats, and having my 3 cuddle babies (my 3 pugs) at home with me. We are trying to breed our 2 black pugs (just once to carry on the line) and I wouldn't have been able to do that if I had still been doing med. billing at an office. I had a TAH last May and had to use all my vac. days. I have to be home with my female if she has puppies in case something goes wrong and with the puppies in case she abandons then litter. Home trans. allows me to do that.

So, I guess, to each his own. At first, when I left an hourly paying job, I wanted to run to the local hosp. and beg them to hire me. Now, I'm more secure in what I can do and I feel comfortable at home. :-)