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Consider yourself lucky to have supervisors who are fair minded.

Posted By: Not true with my job (nm) on 2005-11-27
In Reply to:

dd


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Supervisors are a token figure-head for the weak-minded
who need guidance and approval. Why would anyone keep anybody who needed constant help on doing their job employed. I know my job and what is required. No one at this point in time can really advise me on what to do although as NEW supervisors come and go, they do give it a shot in order to justify their jobs. But they come and go and I stay. Buy a clue.
regarding MQ wanting e-mail from supervisors, etc. Why? Who cares what supervisors want?
It's like little kids wanting recognition from their parents.  These supervisors for the most part are anonymous.  Who really cares about e-mails from them unless they are offering more money or a bonus?  There is nothing else I care to hear from them.  I do my work with or without them.  I figure everytime I get a supervisor e-mail, I am paying for it with my time and I am also paying that supervisor to state the obvious, either the account is behind or caught up.  Really, I am paying the supervisor's salary. 
Fair is fair -- relative or not, 1 house or 100.
She's earning income and the only fair, right, just, ethical and LEGAL behavior is to report it wholly.


In response to the corporate minded
It's more like they are endeavoring to make up for their greedy management oriented mistakes of the past. The MTs are who make the money for the company as you seem to forget, when they are gone, there will be no company. The mass exodus has only begun.
Why are narrow minded comments here okay
if s/he were standing in front of you? Obviously many of you do not personally know many people of other cultures, loved them and their cultures. Advocating violence borders on embracing the mind set of the KKK or neo-Nazism.

More is the pity.
that was a judgemental and closed-minded comment
x
you sound completely narrow minded....nm

Good for you, Carol! If you are business-minded, go for it.....sm
I have had 3 friends who have done the very same -- I even worked for one of them for 2 years while the company got off the ground. If you can marked yourself/your service, be shrewd and confident, and have the time and energy/focus for bartering contracts, etc., you can really make great money on your own. I have not attempted it yet because of raising kids, and now have my elderly mom who just was widowed. And if you feel you need some business help, my friends all got mentoring through the Small Business Administration, they have former business owners who will actually come to your house, plan strategy, give you tax tips, and so much more. It can be so frustrating working for other companies in this business, all the best!
My attitude is production-minded for all involved
I have worked under some absolutely wonderful, great MT managers in my many years doing this job and watched myself and others working under them flourish. When I managed transcription I took steps to do the same from that experience. Is that a bad attitude? I don't think companies are "out to get me." I think many are disorganized and ignorant of the everyday workings of transcription and the MT pays the price for it. My current assessment of disgust for what I am seeing now being called management of transcription is not good, and I am not the only one who recognizes this downward trend. The difference in the past few years is day and night.

It's not personal. It's fact. So I'll take your personal insult with a grain.

2 cents you have the most well-rounded open minded post so far.
Thanks for posting.
It wasn't just a kid issue to start. He is a weak minded
nm
Sorry that you feel that way. Not all Christians are narrow-minded or bigots!
Yep, you are right, there are starving children who cannot eat a Bible; and did you know there are missionaries over there who do bring them food?

The reality is we are HERE and not many of us CAN go there. This subject matter was about abortion. If you believe in God, and I most certainly do, then you have to believe that His Word is Truth and is to be obeyed! God has a purpose and a plan, no doubt about that. He know what He is doing and He has a reason. It is not for us to question, just to obey. In the end we will only stand before Him for what WE have done, no one else. Yes, there are hypocrites who claim to be Christians and probably go to church every time the doors are open, and I would rather go to church with SOME hypocrites than go to hell with ALL of them!!
Oh, that explains your open-minded, intelligent demeanor
Maybe this is a better site for you

trailertips.com
Well your statement sounds equally closed-minded to the one you're arguing with
Where one person prefers to live and why is their own business and no reason to diss someone else's personal choice.
New supervisors at MQ
I had an email from my new supervisor asking me to call her at my convenience. I did, we talked 20 minutes or so. I was surprised. This has happened in a long time, but I personally haven't had changes in supervisors for a while now.
new supervisors at MQ
Thank you! That's EXACTLY what I meant! A group mailing! It's not like I want the woman to show up at my front door with a dozen roses! BTW, what's ASR?
Supervisors
I know my job very well and the supervisors are coming to me for the correct information. The only time you see them is when they can't figure it out or to let you know they are still the boss.
supervisors say they do not know
either, are waiting just like the rest of us
Does anyone have personable MQ supervisors, or are they

It would be nice to have a supervisor I know a little bit about, but she just sends out job number updates and asks for extra help when we get close to out of turnaround.  When I do call for a question or something, her attitude is more or less "just get off the phone and get work done" and I just have no idea who she is.  Its scary knowing someone like that is in charge, someone who does not want to take the time to go over whatever problem you have and listen, its like we're disposable or something.  Used to be different before we all got dispersed by region, my main office I could call and chit chat and get favors and it wasn't all about me working my butt off for them, but give and take so both parties are happy.  I don't know, its just getting weird. 


Check with your supervisors.
:
Wow. Is this from your immediate supervisors or from the higher ups/HR, etc.? Are you being
s
Get rid of superfluous supervisors.
x
Good for you. Even though supervisors and/or
they DO NOT because there is a click among them.  If an MT is let go from hospital A and applies to hospital B (in the same state/area) you better believe that A and B supervisors are "girlfriends."  I personally am waiting to run into my old supervisor (hopefully with her husband or grown kids) so I can find out if she is still cheating on her husband.  Payback is a B**** and she was nothing but a W***E.
Yep. You're right about the supervisors.
supervisor in all that time, Bernadette.  Loved her.  The last one was so horrible I told her ass off and got fired. Pffffttttt.
there are a lot of really good supervisors, too...sorry to generalize (nm)
xx
Your are right. All from India. Supervisors communicate via IM.
Communication is difficult at best. Pay is penalized for anything below 98%, which would be fine if your QA work was not done by people in India. You can only imagine what your checks look like. Not pretty.
Hateful notes from supervisors
Some of these supervisors and MTSOs must be the most unhappy people in the world and must hate themselves.  No way a normal person could send out horrible hateful notes to their staff.  Wish they would get some professional help, just for their own sake.
What traits do successful supervisors have?

I want to know what I can do to become the best supervisor possible. Personally, I have had only one great supervisor in all my years and what I found is that she displayed, fairness, objectivity, a sense of humor, consistency.  Can you tell me what your idea of the perfect supervisor is? 


You have no idea what the other MTs behave like! The supervisors have learned thru
experience by your fellow nut-case MTs to stay away - leave them alone.  Seriously, you would be amazed, absolutely AMAZED, at the rash of hate emails that would be generated back if some poor supervisor tried to be pleasant and dropped all MTs a Hello note! Its SICK, but true. I can totally relate, and am too afraid to contact anyone. Even MTs who seem friendly - they'll thank you for introducing yourself, and turn right around and rip you to a superior for harassment. ITS UNREAL OUT THERE!!  If I were you, I would really take the high road and just send your new supe an email and introduce yourself!!  He/she would probably really be touched. Again, nothing personal - no, you don't want them on your doorstep, but I assure you, there is a reason you're not getting any introductory emails! Its called the MTs have set the stage for this by their freakish behavior en masse in the past!
supervisors have a couple hundred mt's to "worry about"? please!
if they are smart enough to be a supervisor (?!?) how come they aren't smart enough to send a group e-mail?
based on posts below regarding supervisors not e-mailing, etc
 does anyone know what a work at-home supervisor's job duties area and what salary they are paid.  looking for a supervisory job so i can quit the grind of transcribing but need to know more about duties and pay.
Where's all our supervisors on this question who have to work extra to keep
accounts within turn around time. what happens when account falls out and you can't keep it up by yourself?
Lots of supervisors responded to posts below.
Why not?  They would learn a lot. 
First, I doubt very much that lots of supervisors posted below. Please!
Yeah, an anonymous message board so they are a supervisor if they say so, just as I say I'm an editor.  Supervisors do what they are TOLD to do by their bosses.  Period. Any company - any industry - any planet.  Oh, yeah, a supervisor is gonna read here that a grand total of 2 anonymous MTs from unknown companies want to get friendly introductory emails.  This supervisor is gonna learn from this and go to his/her boss and say she should send friendly emails causing whining anonymous posters on MTStars said they want it?  You are too funny! And if you a supervisor who would do this, I guarantee you won't be one for long!! You'll be back down at the bottom of the food chain, probably at a new company, wondering why your new supervisor isn't sending you a friendly email!! And would the supervisor who read that 2 Mts wanted to hear from their supervisor also ignore that the masses then flamed supervisors and said they NEVER wanted to hear from their supes? The only thing a supervisor would glean from this board is how the fish in the bottom of the pond fight and bite and eat each other!  No one with an half ounce of intelligence in a supervisory position is gonna come here for YOUR help! Now that is funny!!  This board has a reputation for being the lowest of the low in the world of MT boards. Don't flatter yourselves!
Has talking to the supervisors not helped up there. What are they thinking.
:
how about supervisors who facilitate the cherry picking...

I HATE IT!  So unfair.


so lots of MTs are liars and supervisors are superstars who do not appear on MTStars.
Whatever.
even supervisors fall prey to the clics and clans--sm
the others think they are buttering up her good side, to get what they think they want and trying to make others look bad. That happens even on this board, as I had said earlier, before my post was removed. Supervisors fall on one side of the fence or the other, just as well as lay people. Personally, I wouldn't trust any of them. Just do your job and turn a deaf ear and blind eye to all the office politics. Things will be better down the road. Trust in that. Good luck to you.
the work first goes to the supervisors (if they have to type too) and they pick the best. Then filt
If I work during the day I get junk dictation, if I get on later or after midnight the work is normal. These people you call "leads" have to type too and are at an advantage to get the best dictation. I guess they feel this is a bennie. They can't see our face so what do they care, we are like a number in Auschitz to them.
You read my post ABSOLUTELY correct. Supervisors don't need my appreciation nor
do I need their's.  We all just want to get paid if you are honest.  I don't have time to worry if I am appreciated by MQ.  I just want them to pay me for an honest day's work.  I guess that shows they like me, they really, really like me.  Talk is cheap.  I get it all the time from MQ CEO/management, how much I am appreciated.  I just want to paid for my time and don't want to hear all the talk.  I mean who really cares.  So if they appreciate me and don't pay me for my efforts, what do I do with this "appreciation"?  Bank it?
I have heard so many people rationalize cherrypicking and seen too many supervisors not deal with i
It's a scourge on this profession ... like the folks who gratefully accept absurdly dreadful line rates because -- "it's better than nothing"

It's why we're all making LESS than we did 10 years ago, 15 years ago ... made worse because that's even without adjusting for inflation ...
Supervisors aren't reachable through anonymous message boards. You have to actually write them or
call them at work. 
I suspect that unless you post like-minded sanitized goodie goodie posts,
x
I don't know but I try to be fair, but I can tell you
that I have had some management jobs that required 25 years of experience plus QA experience and MTs with less than 15 have applied and I had to tell them that it was not enough experience. That was hard, but they did not know what all was involved. I have had people get bent out of shape about it, but to be honest, I had my orders specifically from a company and nothing less would suffice, plus it was posted clear as day.

Also, there have been situations where people did not have resumes--yes, can you believe that? They said they had less experience yet they did not have it in a resume.

I think many do not understand what a recruiter has to look at and what we deal with.


still not fair

I understand how you feel, I too am in the same position.  Its like you want to do a good job with quality work and once you prove that to whatever company you might be working for instead of appreciating your high skills they treat you like a door mat and start sending you all the work that none of the others want to do.  We lose time doing bad reports/dictators just like any other MT and just because we can get through it with no blanks or it having to go to QA is no reason to give us all of the bad dictators/reports because its not fair and it doesn't make me feel appreciated what it makes me feel is used.  I get no extra for doing these type of reports back to back to back even though we are supposedly working from a pool and the MTs who don't want to do these bad reports/dictators just keep zipping along.  ITS LIKE THE BETTER YOU ARE THE WORST DEAL YOU GET AND ITS NOT THAT I MIND DOING IT (because I do want to keep my job) BUT WE HAVE TO DO IT JUST BECAUSE ITS TOO DIFFICULT FOR SOMEONE ELSE WHO MAKES THE SAME cpl BUT THEN END UP MAKING A HIGHER LINE COUNT BECAUSE THEY DIDN'T HAVE TO DO THE BAD REPORTS/DICTATORS. 


There should be some kind of way to be compensated when you are put in that kind of position but right now there isn't and you just do it because its your job.  I have been in a situation lately where 95% of my work is from the list of bad dictators to be aware of and I am so frustrated.  If there was some kind of compensation for say a multi-specialist Transcriptionist or ESL transcriptionist then it would make the situation so much better and there would be less resentment all the way around, I think that is something most companies should think about. 


Of note I am not complaining, not whining, and not venting but just saying. 


That is not really fair -
It is not as easy for some of us. I have gained 30 pounds in the past year from just sitting and emotional eating. Once you get down on yourself about it - well that makes it worse. A terrible cycle. Has anyone tried hypnotism?
Fair enough. I see what you mean.
I didn't mean to imply going straight for .12--lol! And I see what you mean by "demanding." I didn't mean that either, but I should have been clearer about what I DID mean. I do mean that the OP has SOME control over the situation--maybe not total control, but some control. As ICs we need to remember that we are in business for ourselves. We ARE a business, and we need to act accordingly. I'd be looking for another client as well. No need to put up with that!
I can't say I do, very fair here.....
No sideburns, no moustache, a few hairs under arms and not much leg hair either. I'm a freak! LOL!
3 cpl isn't fair for ANYTHING!
k
Seems more than fair, to me! nm
.
fair
I think that your employer is being harsh, but I do believe that by the end of a year 1200 lines a day should be possible, especially with your background. Of course, if you are working with extremely difficult doctors that may be different. I have what I consider to be a very good account with few ESL and most doctors are very clear, and was able to produce up to 1600 lines a day with relative ease if I actually typed 8 full hours at about 6-8 months. I had no medical experience, but I did have writing and editing experience, along with two college degrees. In part, I think it's the ability to use Expanders as tools efficiently that makes that possible. Are you able to use online resources well? Do you have a good drug reference on your computer with a flexible search tool? Do you have an Expander that you are using to advantage? In order to be productive at the rates people expect these days, I think all of the above are a necessity. I also think that even with experience as a medical secretary some training is needed in order to get up to speed as an MT. In fairness, it sounds like you just jumped right into the job, and that must be difficult. Good luck!