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I typed my PCP's report and she was upset with me.

Posted By: I agree on 2007-03-30
In Reply to: I take a different thought on that - Sammie

I was an IC and typing in the evening and it was impossible to skip over it the way the system is set up, so I typed it. She clearly had a change of attitude the next time I saw her. It was a big mistake. I am lucky I was not fired

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No, it was a report I typed. Now will you tell me off
Oh, okay, like not something we have never TYPED in a report before then...



Just typed my 1st facelift report and I must say
I'll never have one done. It has to be the grossest report I have ever typed.  When I do op notes I find it very helpful to visualize in my mind what the surgeon is doing. Well, with this report, I was ready to heave all the way through it. My face can wrinkle and sag til the cows come home cause I will never have facelift done. YUK! 
I saved a copy of each report I typed to a folder on my PC and then used... SM
my line counting software changing the variables to gross lines.  I'm sorry that this subject offends you so much, but there is a difference between line definitions and all MTs should be aware of this.
I typed a report on the wrong patient as the doc keyed in the wrong info, SM
He later said the correct patient's name and I SWEAR to this day I made the changes but somehow the report when through without the correct patient and changes made. I still remember that incident.
You do not need the 1099. You just need to report the income. Report the company/person ...sm
to the IRS for not sending out the 1099. 
I charge the same amount for a "normal" report as for any other report.
You still have to listen to the dictation and change anything that's different.  I had one woman try to pull this on me.  She'd dictate, "Just pull up my normal, but change this, change that, switch that around, move that, add this, delete that, and change the other."  Then she'd only want to pay me what equated to $.03 per line.  She wanted 1:1 on her dictation to transcription ratios.  I told her to take her cheap account down the road because I'm worth more than that.
Oh, a report just came in. A report actually just slid in, can you believe it. Hip Hip Hooray. I

had better get that sucker typed before it gets out of ONE MINUTE TAT.

If you are careful with putting the correct report in the correct report shell and patient, you will
not have any problems. I only take away this option when someone is careless. There can be NO room for error on this. One mistake can be very serious. Many do it well though, so just double check and you will be fine.

sorry you are upset...(sm)
you can notify the administrator of anything you find objectionable...

I appreciate your sharing because we should all try to help each other. 

there always seem to be people, like yourself, who produce way over and beyond what most of us do, and in my experience they are always treated with suspicion and doubt as to how they were accomplishing it. 

if you can do it, it is great!  Most of us, however, are not able to do it, no matter how hard we try. 

just curious if you were using the VR machines, or anything like that, because I was considering doing it before...

thanks, for the posts!
Someone's just trying to get everyone upset ... don't believe that...
I think it is just a ploy.

Besides, if that is truly where jobs are going...they will be coming back even faster than they went. Hahaha

Even the sloppiest of physicians won't tolerate that.

Someone's just trying to get everyone upset ... don't believe that...
I think it is just a ploy.

Besides, if that is truly where jobs are going...they will be coming back even faster than they went. Hahaha

Even the sloppiest of physicians won't tolerate that.

Upset MT
You're much harder on yourself than the MDs will be. Everyone makes mistakes - no matter how careful we are. I erased a tape at lawyer's office where I worked - even as big a jerk as he was, he didn't yell at me. Doctors are usually a nicer than lawyers! :)

They know you, they know you are responsible and obviously they like your work or they wouldn't have employed you for 4 years. It'll be all right.
I am so upset!!!!

I could spit! Recently since I am still a  'student' at that online course in Utah I read a post by the CEO and felt the need to comment. It seems that not only did he suggest that contributions be made to FEMA, but also that students in Louisiana and other state with hurricane damage call THEM at their 800 number. This seemed to me absolute lunacy, as telephone service in La, MS  is vrtually non-existant. Perhaps posting that ONLINE was equally stupid, how were students supposed to get online?

However, what really gets me upset is that after making my reply I was 'deleted' from their website.

Apparently free speech isn't appreciated at that school, and neither was my suggestion that the school which has a reliable phone connection, themselves call their students in Louisiana and Mississippi. But hey, what do I know huh?

Don't mean to upset anyone, but I LIVE in Louisiana.

cheryl formerly known as nola71112

A bit upset
I have been with Medquist for almost 7 years and overall am happy. My biggest gripe of late is the fact that there is no work available and it is hard to make your quota. Other than that, my QA people are great, pay is always on time, I personally like the DQS platform, I LOVE my flexible schedule, they reimburse DSL service, they provide you with a computer, and they always remember their employees with great gifts for Medical Transcription Day (LOL). I can assure you that most companies will not and do not do most of the above mentioned things. With that being said, lets just hope the severe decrease in the work load is only temporary! For obvious financial reasons, if the work load does not pick up, they may find themselves without a lot of qualified and dedicated transcriptionists that have helped MedQuist achieve the goal of the largest MT provider.

No need to be upset.
I have been with them 8 years. I agree, they are very flexible on the schedule and I love that part. However, the office I work for totally changed overnight. I hate the way the supervisors are so cold and insensitive now, like they have been programmed with certain reponses. It was NEVER like that before. For instance, two weeks ago, I worked for 4 days just sicker than a dog, started to call in Thursday night, but didn't, then finally felt like I could go no more and called to be off 2 hours before my shift ended. I was told to go lie down for a few minutes and get back on. This would have never happened before the big changes (closing Atlanta office). My other big issue is I don't feel there is a supervisor left on the staff of the former Atlanta office that I can trust. That is not a good feeling.

I don't know what you got for MT day, but I got chapstick. When I first started, I got T-shirts, gift cards and then MT of the month gifts, your name was in the little paper for high producer - I miss that stuff. Just being appreciated.

I am not fond of the DQS as it is a struggle each day just to get any lines. I feel like I am typing my fingers off and then my line count is not totally up to that. This is very discouraging.

Okay, I am finished whining.
Are you serious? You are upset because
someone uses a handle that describes other positions they have held?

Surely, you are kidding. How in the world can that upset you?

I suppose it would upset you if I were to sign myself as "former MTSO" or "former case mgmt coordinator" or any other position I've ever held.

That is sad.
why are you so upset?
It's not as if you own the company or do you?? If some people have not had the same wonderful experience that you have had give them their say. Why be so nasty about it? You ought to be celebrating,when us worthless workers who can't commit every day get kicked to the wayside you will have all the work you want! So it's your celebration day!! I frankly have a bit more magnanimous attitude about it-I have always had a good work experience at MQ, but since DEP I am not. Simple as that. If you have whoppee for you! Congratulations! But don't you think somewhere in 10,000 employees maybe the experience is varied??? Or can't you comprehend that?? Whatever floats your boat.
I'm sorry if I upset you. sm

My sister didn't know she had an aneurysm and she never had headaches at all, save for the occasional overindulging in fine wine, until that night.

The doctors never really even pinpointed exactly where it originated after dozens and dozens of tests. (angiograms, ultrasounds, CT scans, MRIs). She was told that she met the "criteria" for this type of aneurysm because she was female and over 50. (52). That is not too comforting for me as I am 6 years younger that she is.

She was very healthy before this happened with the exception that she was a very heavy smoker. Glad to say that she gave it up and hasn't gone back to that.

My doctor told me that basically it really isn't something you can spend your time worrying about. Many people live with known aneurysms and nothing ever happens with them.

At first I thought, "oh my gosh, I've only 6 more years," but you can't worry about it I guess.

Again, I'm sorry if I upset you.

Take care.


Of course I'd be upset!


I am so frustrated that I am in tears, and that takes some doing for me.  Is this the norm with being an IC, or what....

When I started with this MTSO, the paydays were on the 10th and the 22nd of the month.  I loved it, because my husband was paid on the opposite weeks, so we got a paycheck every week.  Well, the paychecks started coming on the 11th and 25th.... then the 12th and the 26th... you get the drill.  Then she just officially moved the pay periods to the 15th and the last day of the month. Now this caused me some headaches, sure, because I had to move some auto withdrawals and such, but I supposed that was her right to do as the business owner...

Except now the paychecks are coming later and later AGAIN!  Well, she had sent out an email saying that she would not be able to pay us on the 31st, but that she would pay us on the first.  So I did something I NEVER do.... I wrote a check to my daughter's preschool with no money in the bank, only because my MTSO said, "Don't worry, I'll put it in on the 1st."

Guess what? I got an email today saying that she would NOT be paying us until Friday the 3rd.  There will not be enough money in the bank to cover this.  Now, it won't bounce it to the preschool, because my bank will cover it.  They will, however, charge me a big ol' honkin' $35 fee for this.

I am SO mad!  Is this normal? Do MTSOs just think they can pay us whenever they feel like it?  Her excuse was that she didn't get paid by the hospital on time, so she couldn't pay us on time.  Excuse me, but this is the same MTSO that said, when my phone lines were down, "I don't care what your personal problems are, I need the work!"  Well, I need my MONEY!  If she has to take out a personal loan using her car as collateral, then she needs to do that in order to pay us. I admit that this is only my third MTSO, but two of the three did this "pay when I can" thing. I'm just used to a much more professional system.

So my question, after this long-winded post, is the following:  Is this normal?  Do the rest of you ICs have trouble being paid on time? 

(PS - In a recent disagreement that the MTSO and I had, she told me that she was having money problems, too, and that she was declaring personal bankruptcy. That's not a good sign for being paid on time in the future, you think? 

Yeah, I said I was going to look for another job, but I started slacking on that when I cooled off because I love my accounts.  However, I don't want to be the last rat off a sinking ship.  I'm just SO upset.  This is not how a business should be run!)

 (P.S. - Grammar and punctuation police please take the night off.  It's midnight, I'm typing through tears, and I just don't care enough to edit, okay? Thanks.)





Don't be upset. Really. Try not to
take it personally. I know its hard and I understand. The most horrible thing an MT can do is think that QA is out to get them, etc. I have been on both ends - MTing for 20 years and QA for 5. I know how you feel. But there is often so much more going on behind the scenes that you are not aware of. I know in my company, the Q, there are even different QA styles for different regions, or even QA gets mixed up on the client profiles. You have your QA who always say "good job", and never QA a single thing and the other ones who try and proofread. We are just like you - really. We don't know that the other QA are doing something totally differently. But I do know that honestly we just don't notice the MT at all - we don't have time to notice or pay attention to who is who, so its honestly nothing personal, nor is it all that big a deal, unless, of course, its a critical error. I know its disheartening on the MT end, but its horrible on the QA end - everybody hates QA. Period. And while there are some jerks, there are lots and lots of well-meaning nice QA people, just trying to do their part to send out a complete document. We are following rules given us, and just mind our own business and plod along.
Umm...wow! Why so upset?! NM
What is that you are upset about?
You only state the title of the article, not the content. I don't mean to upset you more but if you could give us an idea of the gist of the article, maybe you will get some responses.
They always get upset
They want to take the cheaper way out and hire ICs and say here is your minute-by-minute schedule and you better stick to it like glue and tell them basically everytime you get up to pee. I am leaving the company I was at because of that, and their feathers were definitely ruffling. They all need a copy of the IRS definition of employee versus IC!
The snot-suckers that we laugh about ARE sick, just (I would hope) not contageous. Otherwise, they would be able to manage their secretions. It's a huge double standard to say when the patient swallows their secretions, they are sick, but when the docs do it, they are rude.

When the docs did these things with my kid, it was at their offering. She had things that were quietly occupying her, and she was not interfering with the exams at all when the offers were made. Good kids who seem to be interested tend to be invited to do things (and it is still her dream to be a doc).

While the docs are paid a LOT OF MONEY, they also have a LOT OF STUDENT LOANS TO REPAY, whereas we don't. The pelvic exam was just an example of gross things the docs deal with that we don't. Granted, I wish speed racer would slow down, but maybe he/she has a life, too, and would like to get out of the clinic/hospital at a reasonable time. Just as we want the most out of our time, they want the most out of theirs. Your earlier post just made me reflect on how much THEY have to put up with. Yes, they make more, but they were also required to spend more time in school with probably more expensive tuition, AND they pay our salary out of that increased pay they get. Many (though not all) of the docs also thank us or apologize when burping, eating, etc.

After taking the spin you put on it, I really no longer have the animosity toward them I had before. And, we really don't want to get into the "well-educated" part. Articulate or not, they ARE well-eduated.
Here we go.  The first account I tried to get, I am outbid by India.  I am laying off five employees because the India transcription services can bill my customers at 5 an 6 cents.  I hope they enjoy each other.  I am bitter.  I am sad.  My employees are also my friends........The government needs to do something. 
Keep calling and keep emailing. Eventually you would think they would have to answer. That is no way to run a company. I would call them all day. LOL!
I think most are upset because...
Supposedly the new owner is not US-based...we liked having a board for US MTs only since there are soo many boards/companies out there that are india based. There's so much competition from India that we feel like we're getting the rug pulled out from under us and having a bit of USA MT support is nice to have.
Most definitely!! But being a single mom with a mortgage, etc., I had no choice but to take a job at .08. I have 10 years experience and was making .08 years ago. My previous employer just ran out of work, so for me, the .08 is better than none. I do, however, refuse to go any lower than that and if that were to happen, I guess I would go get a job somewhere else, but I really don't want to leave my 14-yo daughter at home alone - too much to get into!!
So what exactly would you do? Do you have someone else helping to pay the bills? I don't. Gotta do what I gotta do. I don't like it any more than anyone else, but ... Maybe where you live it's safe for your child to be home alone, it's not for mine.
Okay, whatever. That's great that you did all of that. Me too. I've always worked my behind off. Stayed up days on end - no sleep - working. You obviously have a strong opinion and won't change it and neither will I. I CANNOT leave my child here alone, so that's that for me. It's not that I'm "too lazy" or think I'm "too good" to work outside the home which you insinuate. I took a cut in pay because I personally had no choice - maybe you would. Have a blessed day!
Is anyone else upset? - sm

If you make 8 cents a line and type 150 lines per hour, which an experiencing MT of 30 years should easily be able to do, you will make $12 an hour.  I know that is not killer money, but is more than you would make at McDonald's. A good MT should be able to type at least 200 lines per hour which gives you $16.00 per hour.  I wonder how many people who are currently out of work right now would give their right arms to even have a job to complain about.     

You've never been upset with your spouse
and didn't have anyone around to vent to in real life?  Besides, it's said that marriage without conflict likely involves a lack of deep or meaningful communication.  Research has also proven that couples without conflict are more likely to divorce because there's no passion or growth.
WTF? Who is being upset over someone doing good?
Now I take offense with someone who tells me I have a bad attitude and calls me "honey" in a condescending fashion while preaching to me but I am hardly upset. I really can't stand know-it-alls but they amuse rather than upset. Now what's your stake in this do-gooder?
Gee, you are really upset, aren't you?!
The pros of working as an SE for me include such things as not having to work a set schedule--I really need and want that flexibility and as an SE, I have it!

I have a higher base rate than most employees; my incentive plan is better; and I still get quarterly bonuses.

I will be using my new computer equipment purchases and some of my rent and utilities when I file my taxes, etc.

I can still get tax breaks on medical expenses, I just have to file them differently than employees do (no pre-tax here).

I don't need the insurance through MQ; I have my own. I don't PTO, I make it up and I make enough to save for rainy days anyway.

Pros and cons will be different for different people. For me, the pros outweigh any cons.

I'm very happy as an IC/SE. I wouldn't work as an employee now.
Did you stop to think (for all upset with MQ):
that the letter was addressed to "MedQuist Transcriptionist", meaning ALL transcriptionists?

Did you stop to think about the fact that the new plan is a "Medical Transcriptionist and Medical Editor Rewards Plan", meaning ALL transcriptionists?

Did you stop to think about the fact that the letter is an announcement of upcoming information and specifically says "highlights of the plan include..." and so does not give all the details so you cannot draw any conclusions about it?

Did you stop to think that the pay rates, daily incentive, evening/night premium pay highlights in the letter are NOT defined as EMPLOYEE ONLY highlights?

Did you stop to think that there is no way in hell that someone like you can ever be satisfied by any company? That no matter what MQ or any other company does, you'll have a reason to b****? Did you stop to think that if you're so dang upset about being with MQ that you are not a prisoner there? Did you stop to think that there are other companies doing MT that you can work for? Did you stop to think that there are millions of other lines of work you can get into?

Did you stop to think, period? Obviously not. All you did was stop to gripe.

You're probably one of the gripes who are upset because they received a DEP discrepancy check! LOL

It doesn't matter if, after taxes, it is 1 cent or $1000, it doesn't matter if you still work for them or don't, it doesn't matter how long you worked for them or didn't ... if a discrepancy in pay is found THEY MUST CORRECT THAT and that is what they have done. No matter what, you're gonna gripe. If they owed you 2 cents, you'd gripe. If they pay you the 2 cents, you gripe. If they don't make changes in how things are run, you gripe. If they make changes, you gripe.

For cryin' outloud people...get the hell out if you're THAT suspicious and burned out! GET OUT! Who wants you anyway? It's embarassing how you people carry on. Are you grown ups or not? Can't you think for yourself? Do you make your own decisions or does someone else make them for you?

If this company is as bad and hateful and MT-hating as you say, well then you can pat yourself on the back because YOU have outdone MQ on the hatefulness and badness. Good job, kiddies! Good job!! Now you're officially as hateful as the company you're whining about! LOLOLOLOL

thanks, everyone. dh told mil I was upset.
she said she was sorry but their families have been friends for over 30+ years. I don't even care any more. I cannot control other people's actions but I can control my reactions. I will not give anyone power over me.
It doesn't upset me but - sm

it seems to have upset you.  If you try to look at the perspective of a company hiring someone with a felony convinction, can't you even just a little bit see that they may have a concern for the liability exposure?  I don't know or care to know what conviction occured, when it occured, if it's water under the bridge or a longstanding habit.  Those things don't factor into it (at least for me).  Try to get a state pharmacy technician's license from your state board of pharmacy and see if you aren't turned down flatly for that conviction no matter how long ago it was.

The point is this:  I'm sorry if you feel people don't understand you but hey, they didn't commit any criminal offenses, minor or felonies.  I'm sorry you have this scarlet letter to wear, but you did come on here to post about it and now you are upset.  A better understanding of the business world - in MT or out - could help you deal with your future.

Doesn't upset me either.
No upset here - you seem to be the one with the problem, not us. nm
My daughter was 20 and upset too. sm

She was young and immature and very unsure of what to do.  Although I may have objected (to myself) if she had chosen termination, I supported her decision whether or not I agreed, after all she was an adult.  

She needed an ultrasound and saw that there were actually babies (yes babies - with an "s") and that helped her decide right then and there.  She is now the grown up mother of twin girls who are about to be 2 and are a joy to us all.

She was lucky though as her boyfriend was there and he still is. They aren't married still after 4 years, but I guess I shouldn't push it.  I get to see my grandtwins all the time.

I'm grateful that she decided to bring double joy into all of our lives, however, as I said before, I would have supported her decision and you need to be there to support your niece, whether you agree or not, as she is your family and she needs you.

Good luck to you and to her.

Why bother to get that upset?
I'd be singing a different tune in a different circumstance but I always tell MTs to go through and type what they hear. Go back and give it a second listen and fill in what you can. Then, if you have absolutely no idea .. you need to send it to QA and move on. You are working production and if you cannot get the blank, leave it to your QA team. Your work is going to suffer in the big picture if you are not able to complete the work and frankly, you might just need a change of venue altogether. There is too much that factors into a job to become that upset over it all.
…Am so fricking upset
I have tried not 1 time but several to get in touch with someone working for my company. I have some concerns and/or questions and when they want to have you play catch up with work, no problem with them contacting you but this is ridiculous! I am at this point grinding my teeth. GRRRRRRRRRRRR.
Yes, I get upset, but then just move on

I think 6 cpl is ridiculous for any type of MT work.  That is just horrible.  That is robbery without a gun.  By the time you pay taxes on that you've basically worked for free. 

Like it or no though because of the nationals, the smaller MTSO has to bid lower to get the work, then once they sub it out they can't pay but so much or they will not make a profit. 

Unfortunately, you're better off to get your own accounts and not sub or else bite the bullet for a true employee position that hopefully will give you a raise and has some accounts that are doable and don't swap you to and fro all day so that you cannot make production.

sorry for typos . . .I'm upset.
Sorry, yes I made typos. :(
You said nothing about the Shift key. Sorry to have upset you so much. nm
anyone else upset at what MTSO's .....sm
Am I the only disgruntled EXPERIENCED MT upset about the pay per line the MTSO's are trying to get away with paying us?  6, 7, 8 cents a LINE?  Come on, MTs....we are worth far more than that and you know it. Maybe a "newbie" will agree to "start out" at that rate, but come on, even when I started 30 years ago I was making 10 cents a line.  Yes, I need to pay bills like everyone else but would rather work at McDonald's than be paid such menial rates.  It's time we stood our ground. Do not accept this below minimum wage pay....and remember....they will get what they pay for. 
I am not one to normally burn bridges. I am just upset *sm*
because I thought I had such a good chance at getting this account and I know that I could have provided better quality of work and a faster turnaround time; two things that I thought mattered.  This is the closest I have came to obtaining my own account and I have sent out hundreds of letters with proposals.  I know it is a competitive market but some day I am going to hit the right place at the right time.  It is sad that it is who you know and not what you know because I have seen people working in certain positions that I have no clue how that got there.  Thank you for your response. 
would you please stop being upset over someone doing good?
I wasn't upset...I was amused...and still am.
Poor work getting routed out is not cherry picking.

All the work has to get done. If cherrypicking has caused the poor reports to be backlogged, it is not cherrypicking for the router to move it up in line so that it gets done to meet TAT.

I think my view was just from a different direction, that is all.

Either way, I don't need to "CALM DOWN" because I was laughing and very light-hearted about it! Still am!